ITU CoE/ARB 11 th Annual Meeting of the Arab Network for Human Resources 16 – 18 December 2003;...
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Transcript of ITU CoE/ARB 11 th Annual Meeting of the Arab Network for Human Resources 16 – 18 December 2003;...
11th Annual Meeting of the Arab Network for Human Resources16 – 18 December 2003; Khartoum - Sudan
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ITU
CoE/ARB
Abdelfattah ABUQAYYAS
Coordinator
Arab Centre of Excellence
ITU BDT
ITU CoE/ARB Initiative and Activities
11th Annual Meeting of the Arab Network for Human Resources16 – 18 December 2003; Khartoum - Sudan
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ITU
CoE/ARB
Background
Changing environment Main interactive forces underlying change in the Telecom
Industry sector : restructuring (liberalization/competition), globalization, technology,convergence of telecom with IT & multimedia, growing customer demands.
The presence of highly qualified staff at key levels in telecom organizations becomes a critical factor for a smooth transition to the current telecom environment.
The regional Center of Excellence initiative: A mechanism aimed at offering a greater and better range of
training products for high-level staff in all telecom-related organizations.
Also, to serve as a regional focal point for training, professional development, research and information.
11th Annual Meeting of the Arab Network for Human Resources16 – 18 December 2003; Khartoum - Sudan
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ITU
CoE/ARB
Role and Objectives
Target population Policy makers, regulators and managers, in charge of the
development of national policies and regulations for the telecommunication sector.
Senior corporate executives and managers, responsible for aspects related to management of telecommunication networks and services.
Purpose of the Center of Excellence: To establish a regional mechanism aimed at strengthening the
capacity, within the region, to develop high-level know-how and expertise in telecommunication policy, regulatory matters, corporate management and advanced telecommunication technology.
The ultimate objective is to better meet some of the priority training and human resource development needs of the telecommunication sector in the concerned region.
11th Annual Meeting of the Arab Network for Human Resources16 – 18 December 2003; Khartoum - Sudan
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ITU
CoE/ARB
Organization and Financing
Organization Training activities (face-to-face/distance-learning) are
conducted from the institutions that constitute the CoE network.
A coordination office to plan, organize and follow-up the activities to be carried out in the region.
A Steering Committee, which is responsible for setting policies, strategies and approving the CoE’s action plan and budget.
Financing Achieve self-financing through cost recovery mechanisms. Seed fund granted by the ITU through the Telecom Surplus
program. Programs supported by different players.
11th Annual Meeting of the Arab Network for Human Resources16 – 18 December 2003; Khartoum - Sudan
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ITU
CoE/ARB
Structure and Partnerships Structure
A network of existing telecommunication training, educational and/or research centers in the Region, together with public and private sector players.
Foster greater synergy by pooling available resources and expertise, develop new areas of expertise, facilitate interaction and exchange of information/experiences.
Potential Partners Partnerships Objectives
• To establish collaborative and exchange relationships with other Centres and other bodies, within the Region and abroad, which are engaged in similar or related endeavors.
• The purpose is to increase the capabilities of the CoEs and to keep them up-to-date with modern technology and best practices.
The relationship with Partners providing in-kind or in-cash contributions will be governed by appropriate Memoranda of Understanding and relevant project documents.
The partners can include: Existing telecommunication training centers; educational and/or research centers; universities; governments and regulatory organs; operators and service providers; regional organizations and industry players.
11th Annual Meeting of the Arab Network for Human Resources16 – 18 December 2003; Khartoum - Sudan
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ITU
CoE/ARB
A ‘win A ‘win-win proposal’
Governments, regulators, operators and all other stakeholders in the telecom sector who would gain access to a range of training and professional development products which have so far not existed or have been limited and expensive.
Content providers who would reach the widest possible audience at regional level and worldwide, providing valid training alternatives to meet the increasingly demanding needs of the telecom sector.
Industry sponsors who would be supporting telecom development in the region and stimulating the emergence of an even more attractive regional telecommunication market.
11th Annual Meeting of the Arab Network for Human Resources16 – 18 December 2003; Khartoum - Sudan
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ITU
CoE/ARB
The ITU CoE Network
Center of Excellence for Western and Central Africa Major Node: Dakar
Center of Excellence for Eastern and Southern Africa Major Node: Nairobi
Center of Excellence for Asia Pacific Major Node: Bangkok
Center of Excellence for the Americas Major Node: Cordoba
Center of Excellence for the Arab Region Major Nodes: Damascus, Cairo , Amman, Tunis, Khartoum,
Manama Center of Excellence for EUR and CIS Countries
Major Node: Moscow
11th Annual Meeting of the Arab Network for Human Resources16 – 18 December 2003; Khartoum - Sudan
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ITU
CoE/ARB
CoE/ARB Project Strategy
The introduction to new technologies, the move towards corporatisation and competition and the separation of regulation from operations of telecommunications cannot be easily achieved without the necessary technological, managerial, policy and regulatory expertise
All countries need highly trained human resources to facilitate the transition to the new telecommunications environment.
ITU Arab Centre of Excellence project aims to facilitate the sharing of expertise and provide assistance with the planning, organization and implementation of high quality training and development programs to improve human capacity building in telecommunications, especially for senior government officials, and executive managers from the private and public sectors and regulatory organs.
This high-level human capacity building project aims to implement innovative and relevant training programs (face – to – face and distance learning) developed in close collaboration with the users, their organizations and other key stakeholders.
11th Annual Meeting of the Arab Network for Human Resources16 – 18 December 2003; Khartoum - Sudan
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ITU
CoE/ARB
CoE/ARB Main functions
To assess priority training and HRD needs for policy makers, regulators and operators
To establish cooperation agreements between governments, regulators, operators, service providers, financing and development bodies and regional and international organizations aimed at mobilizing resources
To promote the use of IT and telecommunications for distance learning and tele-working
To plan, organize and implement the activities to be carried out in the region
To maintain an inventory of existing facilities and expertise in the participating institutions
11th Annual Meeting of the Arab Network for Human Resources16 – 18 December 2003; Khartoum - Sudan
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ITU
CoE/ARB
ARB CoE Programs
Telecom Policies Program, In Cooperation with the National Telecommunications Institute (NTI)
Regulatory Issues Program, In Cooperation with Jordan Telecommunications Regulatory Commission (TRC)
Business Management Program, In Cooperation with Bahrain Telecommunications Company (BATELCO)
New Technologies Program, In Cooperation with the National Telecommunications Institute (NTI)
IP Awareness Program, In Cooperation with the Centre d”Etudes et de Recherches des Télécommuunications (CERT).
Rural Connectivity Program, In Cooperation with the Sudan Telecom (SUDATEL).
11th Annual Meeting of the Arab Network for Human Resources16 – 18 December 2003; Khartoum - Sudan
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ITU
CoE/ARB
To maximize the synergy between the concerned Training Providers and neighboring Subject Matter Experts of the Administrations/Operators for the design and implementation of the selected programs.
To match diversified training needs of the Sector Members, while developing new training materials and optimizing the use of existing training resources: Let’s be prepared for Replication and Adaptation
To develop the use of electronic resources in the implementation of the Capacity Building Process
To promote Train-the-Trainers actions in virtual mode as well as in face-to-face mode when using Partnerships Opportunities
Why to develop Arab CoE Networking Process ?
11th Annual Meeting of the Arab Network for Human Resources16 – 18 December 2003; Khartoum - Sudan
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ITU
CoE/ARB
Achievements in 2001
The steering committee conducted two meetings in 2001 in Tunis and Damascus for launching the CoE/ARB project and approving the its action plan for 2002.
The CoE started its functionality in the 4th Quarter 2001in Damascus.
During the 2001 the ARB CoE organized two regional activities: Regional Workshop on “Marketing & Revenue
Forecasts for Telecom Operators in a Competitive environment”, held in Manama.
Regional Seminar on “Telecommunication Policies", held in Cairo.
11th Annual Meeting of the Arab Network for Human Resources16 – 18 December 2003; Khartoum - Sudan
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ITU
CoE/ARB
Training Activities 2002
Program Name Activity Place and date
Regulatory Issues Workshop on Regulatory issues
Amman 11 – 14 February
Workshop on Interconnection Principles and practices
Rabat 2 – 5 September
Telecom Policies Forum on Telecom Policies & International Standards: Impacts and Implications
Cairo 19 -21 May
New Technologies and Services
Workshop on New Trends in Telecommunications
Damascus 15 – 17 July
Internet and Information Technologies
Workshop on IP Technologies and Applications
Tunis !7 – 19 June
Business Management Virtual Forum on Business Drivers and Data Collection
4 Weeks, starting 24 June
Rural Connectivity Rural Connectivity and Universal Access
Khartoum 10 – 12 December
11th Annual Meeting of the Arab Network for Human Resources16 – 18 December 2003; Khartoum - Sudan
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ITU
CoE/ARB
CoE/ARB Output
Place Workshop Participants Lecturers Countries Organizations
Bahrain 01 Revenue Forecasting 43 4 14 2
Cairo 01 Telecom. Policies 82 11 14 5
Amman 02 Regulatory Issues 124 21 16 12
Cairo 02 Standardization 105 13 16 12
Tunisia 02 IP Technologies 111 24 8 6
Damascus 02 Telecom. Trends 123 20 12 9
Morocco 02 Interconnection 43 6 12 2
Khartoum 02 Universal Service 50 12 10 5
Cairo 03 DSL Applications 88 14 10 6
Tunisia 03 IP Applications 115 20 9 5
Damascus 03 NGN Economics 53 5 9 2
Amman 03 Licensing 78 10 12 2
Sanaá 03 USP & F 37 5 8 3
Amman 03 IT Security 101 7 10 2
TOTAL/AVG 1155 172 11.5 5
11th Annual Meeting of the Arab Network for Human Resources16 – 18 December 2003; Khartoum - Sudan
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ITU
CoE/ARB
Building Capacity
0
100
200
300
400
500
600
700
1999 2001 2003
CoE-AMSCoE-ARBCoE-ASPCoE-AFREUR&CIS
2000 2002
558
125
472
11th Annual Meeting of the Arab Network for Human Resources16 – 18 December 2003; Khartoum - Sudan
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ITU
CoE/ARB
CoE/ARBParticipation per Country
Algeria 17 Mauritania 5
Bahrain 20 Oman 22
Comoros 2 Palestine 13
Djibouti 3 Qatar 1
Egypt 185 Saudi Arabia 39
Iraq 4 Somalia 6
Jordan 168 Sudan 55
Kuwait 7 Syria 145
Lebanon 5 Tunisia 147
Libya 17 UAE 7
Morocco 15 Yemen 30
11th Annual Meeting of the Arab Network for Human Resources16 – 18 December 2003; Khartoum - Sudan
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ITU
CoE/ARB
Action Plan 2003Training Program Training Activity Place and Date
Regulatory
Issues
TRC
Licensing 2-4/9 Amman Conducted
Spectrum Management Amman January 2004
Interconnection January Tunis 2004
Spectrum Management Virtual Forum 2004
Telecommunication
Policies
NTI
Sector Reform Liberalization Merged in One workshop 2004
Competition Policies
New
Technologies
NTI
DSL Tech. and Services 4-6/3 Cairo Conducted
NGN Economics 18-21/8 Damascus Conducted
Migration towards 3rd Gen. Mobile Q2 2004
Business
Management
BATELCO
VSAT Business Applications 8 – 10 /12 Manama
COSITU 2004
Business Management Virtual Forum Quarter 4
IP Technologies
CERT
Internet Applications. And Digital Divide 17-19/6 Tunisia Conducted
Networks Security 21-23/7 Amman
Rural Connectivity SUDATEL
USO and Funding 7-9/10 Sana'a
11th Annual Meeting of the Arab Network for Human Resources16 – 18 December 2003; Khartoum - Sudan
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ITU
CoE/ARB
Suggested CoE/ARB Action Plan 2004
Program Workshop Date Place Remarks
Regulatory Issues
Frequency Spectrum January 17- 19 Amman - Jordan
Agreed
Frequency Spectrum Q3 Oran - Algeria Agreed
Frequency Spectrum When available E-Learning CoE EUR
Numbering Q3 To be decided Agreed
Interconnection January 26 - 28 Tunis - unisia Agreed
Interconnection When available E-Learning Proposed
Policy Issues Sector Reform Liberalization Q1 Cairo - Egypt Agreed
e-Business policies Q3 To be decided Suggested
Policy and Regulation When available E-Learning CoE/AMS
New Technologies and Services
3rd Generation Mobile Q2 To be decided from 2003
Wireless Network Evolutions Q4 To be decided Suggested
Technologies for in e-Business
When available E-Learning CoE/AMS
Internet and IP awareness
Ipv6 Awareness Q2 Tunisia Agreed
IP Telephony Q4 Cairo Agreed
Security networks for business
When available E-Learning CoE/AMS
Corporate Management
COSITU for trainers Q2 Manama from 2003
Financial Modeling Q4 To be decided Suggested
Telecom Service Marketing When available E-Learning CoE/AMS
Rural Connectivity
Wireless Solutions Q1 Khartoum E- Suggested
Universal Access Tele-centers Q4 To be decided Suggested
Universal Service When available Learning Suggested
11th Annual Meeting of the Arab Network for Human Resources16 – 18 December 2003; Khartoum - Sudan
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ITU
CoE/ARB
Distance Learning Approach
The Distance Learning approach will be available to train managers in various issues
Two activities will be organized: Frequency Spectrum Management Virtual Forum Business management Virtual Forum
In cooperation with CoE for Americas a set of distance learning sessions will be available for the Arab Region through CoE ARB Available On-line modules:
• Introduction to Regulation
• Interconnection
• Licensing
• Spectrum Management
• Regulation of new services and IP applications
• Internet and e-commerce
Human Recourses are required to act as facilitators/instructors for the distance learning activities.
11th Annual Meeting of the Arab Network for Human Resources16 – 18 December 2003; Khartoum - Sudan
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ITU
CoE/ARB
Future Steps
A set of CoEs network will be established. New more proactive role of the Leading party. Workshop and distance learning approaches will
be emphasized. Limited number of lecturers and more
specialized topics will be approached. Increased role of the Instructors from the
Region. Data base of Regional Experts and trainers is
required. Support to be provided by existing Subject
Matter Experts. Availability of data, case-studies, tools, etc,. for
Working Group activities within the workshop
11th Annual Meeting of the Arab Network for Human Resources16 – 18 December 2003; Khartoum - Sudan
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ITU
CoE/ARB
We are Looking for:
A team of Experts for E-Learning content development and on line delivery
Nomination of a focal point from each Regulatory Office
A list of experts and trainers in the various fields of interest
More active role on hosting the CoE activities More contributions: Presentations, case studies.. Financial support to insure the sustainability and
self standing of the CoE Potential partners from the Region Sponsors for LDCs fellowships compensation
11th Annual Meeting of the Arab Network for Human Resources16 – 18 December 2003; Khartoum - Sudan
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ITU
CoE/ARB
For more Information !
For more information and free access to workshops materials and case-studies: please visit
www.ituarabic.org/coe
Contact the CoE/ARB Coordinator