ITSD News Issue No.37 June 2004 - Experience Sharing€¦ · coding language was C/C++ developed...
Transcript of ITSD News Issue No.37 June 2004 - Experience Sharing€¦ · coding language was C/C++ developed...
52 fqpa ��
� � ! ===Experience Sharing
Back in mid-2003, when the Information Technology
ervices Department was arranging a training
ttachment programme for the Mobile Business
olutions section of the Hong Kong Productivity Council
nd inviting nominations, I jumped at the chance. It
S
a
S
a
seemed a golden opportunity, not only to enhance and
build on my technical knowledge and skill, but also to
expand my personal network of technologists in the
Mobile and Wireless Technologies arena.
The attachment started in mid-August last year, and the
duration was around six months. At first, I was assigned
to participate in a joint-organisation Location-Based
Service project. The project was funded by the Innovation
and Technology Fund operated by the Innovation and
Technology Commission, with the aim of developing an
accurate low-cost “Mobile Location Estimation System”
using existing mobile phone infrastructure. The outcome
of the project may serve as an alternative to the Global
Positioning System in location positioning. The major
local research parties included the Hong Kong Baptist
University and the Vocational Training Council. The
project schedule was tight, and I was glad my experience
in Geographical Information Systems helped to speed
up the project. The system was successfully integrated,
and demonstrated to the press at the end.
During the second half of the attachment period, the
team offered me exposure to various Mobile and Wireless
technologies. This arrangement gave me more benefits
than just participating in a single mobile computing
project. Under this arrangement, I gained exposure to
the technologies applied in the existing mobile
computing projects being carried out by the project team.
Besides trying to master those proven technologies, I
also reviewed the latest developments of various mobile
and wireless technologies as they evolved every day.
I started by studying a project about building applications
to be run on Palm operating system (OS) devices. The
coding language was C/C++ developed using
CodeWarrior IDE (Integrated Development Environment).
The “central database” was Open Database Connectivity-
compliant, synchronised with UltraLite “remote
databases” in the Palm devices using MobiLink software.
Barcode scanning functionality was added for faster data
entry and retrieval. I believe this project was a typical
example of mobile computing, with a proven
configuration, and should be no surprise.
In recent years, the prices and market share of Palm OS
devices and Pocket PC devices have been getting closer,
and the supported functionalities for both platforms are
getting similar. It is common to require an application
to be built to run on both platforms. Do we need to
develop from scratch - and perhaps pick another
programming language to rewrite almost everything -
if we just want the existing application to run on another
mobile device platform? Smart mobile phones are
emerging. How about moving the application to smart
mobile phones running Symbian OS? Apart from barcode
scanning, mobile applications sometimes need to support
more modish features - such as photo and video clip
viewing and capture, music playing, integration capability
with built-in Personal Information Manager, and external
device communication capability via a new standard like
Bluetooth - or requires more advanced communications
settings for security reasons.
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53ITSD NEWS
All these factors need to be considered when choosing
application development tools for mobile and wireless
applications. Furthermore, apart from those standard
tools like CodeWarrior, Rapid Application Development
(RAD) tools are now emerging. I discovered that there
are some RAD tools on the market which can help to
shorten development time significantly, especially for
supporting multiple mobile device platforms, building
attractive user interfaces and providing plenty of
multimedia features.
In the near future, it is foreseeable that wireless elements
will play a key role in mobile applications. New Wireless
Fidelity (Wi-Fi) communication standards keep emerging
and improving - in terms of higher data transmission
rate and better security features. More and more
manufacturers are introducing Wi-Fi certified products,
making different wireless devices interoperable. Along
with the increase in network throughput by the
introduction of the Third Generation (3G) Mobile service,
future mobile applications are moving along the road to
seamless wireless solutions.
by William Chan,
Analyst/Programmer II[B]1B
53ITSD NEWS
54 fqpa ��
� � ! ===Experience Sharing
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Taking just hand luggage and a notebook computer, I
said goodbye to my wife and children and boarded a
Cathay Pacific plane at Hong Kong International Airport
on the last morning of February. A short while later, I
arrived at Kuala Lumpur International Airport in Malaysia.
Kuala Lumpur is not unfamiliar to me. On my way to the
city centre, the sky suddenly turned black, and rain
poured down heavily. I remembered that years ago, 30
of us (classmates and instructors), under the guidance
of the University of Malaysia, visited the transportation
system of Kuala Lumpur and learnt how the Malaysian
Government helped the natives to improve their living
standards. At night, we visited Chinatown and tried a
dish called Iron Rooster (which was in fact fried chicken
wings with chilli). We were amused by the funny names
of the dishes and one of our classmates was later
Titbits about CIO Asia 2004
55ITSD NEWS
n i c k n a m e d I r o n
Rooster too. That was
more than 20 years
ago, and some of the
i n s t r u c t o r s h a v e
already left us.
After I checked in at
the hotel and put
down my luggage, I
immediately tried to
connect to the office
e-mail network with
m y n o t e b o o k
computer. Thanks to
the I TSNET ( I TSD
Network) Support
Team, the connection
was very smooth. No
matter where we are,
w e a r e a b l e t o
communicate with
each other via the
Internet. In the two
following days, it was
as if I was in the office; I just checked and replied to e-
mails as usual, and handled the office work with other
colleagues just as normal.
In the morning of 1 March, I checked in for the two-day
CIO Asia 2004 conference. There were about 40
participants and the conference conveniently took place
at the hotel where we were staying. Participants mainly
came from South and South-East Asia including: Saudi
Arabia, India, Pakistan, Sri Lanka, Thailand, Indonesia,
Singapore and of course also Malaysia, as well as Hong
Kong where I come from. Most of them were unit heads
o r h e a d s o f
i n f o r m a t i o n
technology divisions in
b a n k s a n d l a r g e
e n t e r p r i s e s . T h e
conference focused on
three subject areas:
information security,
outsourcing, and the
r o l e o f a C h i e f
Information Officer.
Among the speakers,
those from Singapore
were pa r t i cu l a r l y
outstanding. They
succeeded in capturing
most of the attention
and generated a lot of
discussion.
We chatted about all
sorts of things during
our lunch gathering,
including qigong, yoga
and the Petrona Twin
Towers in Kuala Lumpur, as well as the comparison
between the former and present prime ministers of
Malaysia. A gentleman attending the lunch was getting
married and I took the chance to introduce to him the
online wedding booking service of the Electronic Service
Delivery (ESD) Scheme, and other services of the
“Wedding ESD”. It was interesting that everyone agreed
that the views of the future mother-in-law are the most
important when deciding on the date of the big day.
The two-day conference ended successfully and I took
the morning flight back home the next day.
By WP Tse, Senior Systems Manager [G]1
55ITSD NEWS
56 fqpa ��
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District Council Elections 2003 –People, Power and Paperwork
57ITSD NEWS
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The Chairman of the Electoral Affairs Commission, Mr Justice Woo (second from right) visits a polling
station on the election day.
58 fqpa ��
� � ! ===Experience Sharing
Background
On November 23 last year when the 2003 District
Council Elections was held, I worked as an Assistant
Presiding Officer at the polling station. I was assigned
to a polling station in Sham Shui Po where the two
candidates were from two major political parties.
Everyone expected that there would be fierce
competition.
The main duties of an Assistant Presiding Officer
(Statistics) are to compute the elector turnout and
turnout rate, as well as to distribute and compile
statistics on the number of ballot papers given out,
the number of bad votes and invalidated votes. In
addition, we need to supervise and guide the Polling
Officers on the proper procedures to give out and count
ballot papers.
Presiding Officers normally do not have time to
examine all the various forms and statistics, and the
work is usually done and validated by Assistant
Presiding Officers. The statistics are then endorsed and
signed by the Presiding Officers. As an engineering
graduate, the computation of statistics is a piece of
cake to me. When I had time, I also assisted the
Presiding Officer and other colleagues, guiding the
electors in the proper voting procedures, monitoring
and maintaining order in the polling stations and
nearby area, and also handling complaints from
electors.
Grievances from the Public
On the day before the election, we were required to
set up the polling station and get everything ready. On
the election day, we reported for duty at the polling
station at 6.30 am. During the election, we heard many
grievances from the public. One gentleman of middle-
class appearance was really mad after he found that
his details were not registered at the Registration and
Electoral Office (REO) meaning that he was unable to vote.
We could do nothing except acknowledge his complaints,
although we could fully understand and empathise.
Occasional grievances and grumbles are normal; the most
important thing is to avoid any untoward incidents. In the
end, we asked the gentleman to register and update his
details again, and passed on the REO’s hotline so he could
lodge a complaint.
Voter Registration
On election day, we found that many people had been
unable to vote because they had not notified the REO of a
change of address, and therefore did not receive polling
cards. In such cases, we would explain patiently to the
voters and ask them to register their details or update their
addresses on the spot, so that they could vote in the next
election.
An old woman said she was assigned to a different polling
station from her son, even though they shared an address.
She wanted to vote at the same polling station as her son
because she preferred a candidate in that constituency.
However, since it is impossible to suddenly change to
another polling station, we could only try our best to
explain. She could seek assistance from REO if she was
still not satisfied with the arrangement.
Mr Woo vs Mr Woo
A citizen called Mr Woo could not vote because his name
could neither be found in the registered list nor with the
REO, perhaps because he had moved to a new place and
had not updated his details. Mr Woo was not at all satisfied
with our explanation and questioned why we had the right
to forbid him from voting. He said though he had to walk
with a walking stick, he had come all the way to the polling
station just to vote. We tried to explain the situation to
58 fqpa ��
59ITSD NEWS
him but it was in vain. He demanded to see the Chairman
of the Electoral Affairs Commission, Mr Justice Woo, and
also the Legislative Councillors.
He said, “I am 80 years old now and I am even older than
Mr Woo. We share the same surname and I can be
regarded as his senior. I have to ask him what is going
on.” We could only pass on the REO’s hotline number.
Mr Woo had no intention of leaving after he had lodged
his complaint: instead he asked us to sit down and listen
to his stories. He told us about coming to Hong Kong by
sea, the riot of 1967, the drafting of the Sino-British
Joint Declaration in the 80s, the reunification of Hong
Kong and China in 1997, and continued on to recent
government policies. We could understand that he might
have been bored at home and hoping to go out and share
the excitement of the election day. We all stood near
Mr Woo and listened to his stories in case something
went wrong when we were not nearby. He talked for
more than an hour.
Since Mr Woo could not walk well, I helped him to the
exit. When we were near the entrance of the polling
station, Mr Woo saw two policemen on duty and began
chatting with them, repeating his 50 year personal
history of Hong Kong all over again. The policemen were
polite and they kept listening and providing feedback
every once in a while. I was worried that Mr Woo would
go on talking for another half an hour, so when he began
discussing his hard times during the pre-handover years,
I interrupted him and said, “Mr Woo, we shouldn’t really
hold up the police officers. They are on duty now.” The
officers agreed, “Right. You must be tired standing here
for such a long time. You had better go home and take a
rest.” Mr Woo went home reluctantly. When I returned
to my post, my colleagues at the polling centre teased,
“Good boy. You should have taken your grandpa home.”
I grinned and said, “Oh right. It’s your turn next.”
Fierce Competition
At the polling station I worked, there was fierce
competition between the candidates from the two major
political parties. Many reporters began gathering on the
opposite street at around noon. We were required to
post the aggregate elector turnout on the noticeboard
outside the station every hour. The turnout rate recorded
in our polling station was quite high (over 50%). Towards
the end of the day, whenever we went out to write down
the elector turnout, cameras flashed non-stop. All the
officers including me had to make sure that the
calculations were really accurate before we went out to
avoid making a fool of ourselves.
The Presiding Officer
The Presiding Officer was prudent and cautious. When
we were counting the votes at the end of the day, I had
to stand next to him to record the final number of votes
for the two candidates and also to count the number of
bad and invalidated votes. While the polling assistants
were busy counting, I noticed that the Presiding Officer
took out the guidelines for distinguishing questionable
votes to do a revision. I knew that he must have been
under great pressure at the time, because he had to make
decisions on such matters in front of all the candidates,
cameras and other people at the polling station. I really
admired the way he made these decisions in public so
confidently and with no fear or hesitation.
Going Home
After we finished counting the votes, we began packing
things up and restoring the venue to its original
condition. It was already 1.30 am when the REO endorsed
the calculations of votes. The officers left one by one
but the Presiding Officer still had to take the ballot papers
and documents to the REO. After I had helped him put
59ITSD NEWS
60 fqpa ��
� � ! ===Experience Sharing
everything in the car, he asked me where I lived. I pointed
at a building nearby and he said, “Thanks, you don’t need
to assist me then. Go home and rest.” So I finally went
back home being exhausted, having worked for over 20
hours.
Conclusion
What I saw at the polling station greatly improved my
understanding of elections. I gained knowledge on the
arrangement and operation of elections. In a democracy,
an election really answers the needs of the citizens. If
you still have not registered as a voter, you should
register as soon as possible at the REO. I hope you will
exercise your rights and carry out your responsibilities
as a citizen in the Legislative Council Election this
September!
by Tony Lo, Analyst/Programmer I [A]24
60 fqpa ��
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The experience working at the polling station greatly improves the author’s understanding of elections.
61ITSD NEWS
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Saying Goodbye . My Retirement Life
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The author visits the Fa Men Temple in Xian.
� � ===Leisure
62 fqpa ��
� � ===Leisure
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The author (thirdfrom left) attends an
elementary courseon Buddhism after
he retires.
63ITSD NEWS
Saying GoodbyeFirst of all, I must thank you all for your understanding
for having me, a non-IT (information technology) grade
officer, lead a team of some 200 or 300 IT-grade officers
in the department.
I was transferred to the Information Technology Services
Department (ITSD) in January 1999. A few days after I
took up the post, the director asked if I could lead a
team of 20 IT-grade officers to implement a series of
initiatives to promote the use of IT in the community. I
took up the challenge boldly. The project was still in its
infancy at that time, but thanks to the then bureau
secretary’s active participation and directives, we were
able to put together a policy, a work plan and a series of
publicity campaigns. Knowing that the awareness and
usage of IT has significantly increased over the following
few years, I am reassured that our work has been
successful.
In May 2002, as there was a reorganisation in the
department, I was asked to take over the E-government
Projects Development Branch 1 (Branch C) which
managed computer systems, with 200 more IT-grade
officers in my charge. I was a bit anxious at that time
and I was worried whether I, a non IT-professional, could
do the job well. I thought that as the director believed in
my ability, I could not disappoint him. Fortunately, there
was no serious computer incident in 2002 or 2003; and
with the support of a team of responsible, diligent and
committed colleagues, I did not let the director down.
The department underwent another reorganisation in
April 2003 and I was put in charge of more than 120 IT-
grade officers who provided support to departments with
no Information Technology Management Units (ITMUs).
I was again a bit worried whether I could lead so many
professional staff. I told myself my main task was to set
up ITMUs for departments before 1 April 2004. With my
experience and networks in the Government, I should
be able to accomplish the task. Moreover, I thought I need
not worry too much as I was backed by a team of
colleagues.
In these five years working in the ITSD, the most
memorable event was the setting up of the Hong Kong
Domain Name Registration Company and acting as one
of its board members, as a government representative.
The administration of domain names in Hong Kong was
previously managed by the Joint Universities Computer
Centre. To catch up with the rapid development of the
Internet and cater the needs of the community, the
administration of domain names needed to be jointly
conducted by the Government, the industry, users and
service providers. Therefore, we had to negotiate with the
Joint Universities Computer Centre to take back the right
of administration, and set the related compensation. We
also had to set up a non-profit organisation and appoint
suitable candidates as the first batch of directors. I was
really happy to oversee the whole transition, from merely
an idea, through consultation, infancy and growth, to the
company’s healthy development now. What we
experienced in overcoming all the obstacles of finance,
regulations, politics, organisation and personnel, will
remain a part of my memory for a long period of time.
I am a lucky guy. I was born in a peaceful era, worked
during the golden age of Hong Kong, and reaped the
benefits of Hong Kong’s prosperity. If there is no change
in the pension system for civil servants, I should not have
any financial difficulty after I am retired. As I am worry-
free, I should be contributing to the community and
participating in volunteer work, turning to a new chapter
in my life.
Buddhism promotes a happy-go-lucky way of living,
meaning that we should not insist on anything but just
let it be. However, it might be too pessimistic to be happy-
go-lucky. Meanwhile, Confucius says one should do one’s
job well. These are the two principles I have been following.
February 2004
64 fqpa ��
� � ===Leisure
My Retirement LifeTime flies, and it has already been nearly three months
since I retired. I can still remember vividly the former
Secretary for Home Affairs, Mr David Lan, advising in
the pre-retirement seminar that we must exercise
appropriately and live a relaxing and fulfilling life. I
thought that was just a cliché at that time, and it would
not be too difficult to put it into practice. However, after
I retired, I found that it was not as easy as I thought to
lead a relaxing and fulfilling life. It was only after a period
of exploration, trial and adjustment that it could be
fulfilled.
In these two months since I retired, I have been feeling a
sense of loss and emptiness. It is not the loss of status
or power, nor is it the loss of wealth. It is the loss of
satisfaction and achievement from work. I have never
been obsessed with fame and wealth and have just been
trying my best at work. As the Chinese poet Li Bai says,
“If fame and wealth can last, the east-going Chinese river
should go west.” Over these 33 years, I had been devoting
my whole self to my job and I have no other hobbies.
Now that I have retired, I need to fill the gap in my heart.
Morning walks, Tai-Chi, music, hiking and tennis can all
kill time, but there is still a sense of fulfilment missing.
In the past two months, I have tried to figure out a new
direction for my retirement life, to move it forward and
make it a more relaxing and fulfilling one.
By chance, I attended an eight-week elementary course
on Buddhism. Buddhism is a profound philosophy and
learning experience. Some of the theories, for example
those on after-life, are too vague and distant for me to
learn and practise. However, Buddhist studies also teach
us ways of living, and life’s values. We benefit a lot if we
can apply them to our daily life. The teacher says: after
we retire, we need time and effort to adjust our pace
and way of living; we need to reset our attitudes and
values; and discover that the sense of satisfaction derived
from work can be replaced with other things in life. The
teacher also says that religion can enrich your life; but
religion can also mean hobbies - for example, art, flower
arrangement, cookery, sports, literature, volunteer work.
Buddhism promotes giving to others and obtaining a
sense of satisfaction from giving. Since volunteering at
the centre for the elderly, I can truly appreciate that
giving is more satisfying than receiving.
I know that the department will be reorganised and
restructured in July and all of you will experience a certain
degree of anxiety. However, change is inevitable in this
ever-changing world. As Roman Tam’s song plays,
“Change is perpetual.” We just need to try our best and
do our jobs well. As I said before I retired, if you follow
the two principles of “happy-go-lucky” and “do one’s
job well”, you will have no worries and everything will
go well.
April 2004
by Simon Yan, former Assistant Director
64 fqpa ��
65ITSD NEWS
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`�� !"#$%Fun and Laughter at
Branch C Picnic
66 fqpa ��
� � ===Leisure
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The Annual Picnic of Branch C (E-government Projects
Development Branch 1) was held at Po Leung Kuk Pak
Tam Chung Holiday Camp on 29 November 2003. The
weather was fine on that day and the temperature was
just right for a picnic. At around 3.30 pm, about 100
colleagues, families and friends arrived at the camp in
Sai Kung Country Park. After attending a briefing given
by the staff members at the camp on the activities
schedule and facilities available, the participants went
to their favourite spots to enjoy various group activities.
The camp provides a wide array of recreational and sports
facilities, including a rope course, artificial wall climbing,
archery, ball games, trampolining and boating. There was
no need to worry whether the kids would be bored
because apart from the children’s adventure playground,
the committee organised a game called “Find the
Treasure”. Participating families were given maps of the
camp and the kids and their parents were required to
find four spots on the map and search for “smiling uncles
or aunties”. At the end of the trip, all the kids returned
with a big smile because each “smiling uncle or auntie”
had lots of funny presents to give.
At sunset came the climax of the event – the barbecue
and lucky draw. The barbecue area was located next to a
river and it was really enjoyable having a BBQ dinner on
that scenic spot. While participants were busy grilling
the food, the lucky draw started. On one hand, you could
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Participants all have agood time with the many
recreational and sportsfacilities at the camp.
67ITSD NEWS
see people who had won going up delightedly to collect
their prizes. On the other hand, you could see the rest
busy picking up and eating delicious food. The event
‘ended sweetly’ with desserts being served, and all
participants left with full stomachs.
Here is some feedback from the participants:
“We did really enjoy the wonderful evening.”
“Congratulations on the great success of the branch
picnic! My daughter said it was the happiest one she
had been to.”
“Mum and I ran really fast! Faster than ever! Finally we
reached the finishing point. I wonder whether I win the
game or not... Yes, I am the winner!”
“I had lots of funs running in the Camp and finding the
treasures with my Dad and Mum. Thanks for all the
smiling uncles and aunties who gave me gifts. I ran slow
since I am small, but I enjoyed it the most!”
“My daughter loved the event very much. When she woke
up the other day, she kept saying ‘Trampolining is really
fun! I want to play again!’”
“I won the Guessing game - How many male/female. It
came to my surprise when I opened the prize. Guess what
it is? Yes, I love it... It is a yellow heart-shaped snowbean
cushion.”
“I couldn’t believe that I won the first prize in the Lucky
Draw. All my team members shared my happiness too
because I had treated them to afternoon tea.”
“I was responsible for the game Find the Treasure
which was very impressive. I saw kids running flat
out in order to win the game. When I saw their lovely
and innocent faces, I was really delighted to pass the
presents into their hands.”
“Thanks to the committee for giving me the chance
to take up the role as the MC for the picnic. To me,
the most memorable moment was when I saw the
smiling faces of the lucky guys and kids at the Lucky
Draw.”
“Thanks to all participants. It was your active
involvement that made this event so enjoyable and
unforgettable!”
Finally, we would like to thank the Assistant Director,
Chief Systems Manager, Senior Systems Managers and
Chief Management Service Officers in Branch C for their
sponsorship and financial support. We must also thank
all participants for actively taking part in this event, which
went so well.
by Organising Committee of Branch C Annual Picnic 2003
67ITSD NEWS
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At sunset comes the climax of the event – the lucky draw.
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Children playing the “Find the Treasure” game all receive lots of presents.
68 fqpa ��
� � ===Leisure
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The Magic ofFamily Constellation
69ITSD NEWS
This March and April, I attended Mr. Bert Hellinger’s
workshops on Family Constellation and I was deeply
impressed by Mr. Hellinger’s healing magic on people’s
souls. In the workshops, I learnt how to deal with
different kinds of emotional problems, such as the
sadness of losing my beloved dog and the anxiety of
having a sick family member. Let me now introduce you
to what Family Constellation is.
Systematic Constellation
Systematic Constellation is a branch of learning created
by the German psychologist Mr Bert Hellinger, under
which there are two main applications: Family
Constellation and Organisation Constellation. Through
Systematic Constellation, he has successfully dealt with
many complicated family/organisation problems.
69ITSD NEWS
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The German psychologist Mr Bert Hellinger
host workshops on Family Constellation inMarch and April this year.
70 fqpa ��
� � ===Leisure
What Are Systems?
We do not live alone in this world. We all belong to some
kinds of systems, such as family, company and
organisation. We play different roles in these systems.
One might be the mother of a family, another a supervisor
or an employee of a company. Members belonging to
the same system influence each other. When a person
comes home being angry or upset, his family members
are also affected.
Factors DeterminingRelationship of SystemMembers
A system can only work well and
its members feel contented if the
members develop a harmonious
relationship.
There are two kinds of factors
that determine the relationship
between members of a system:
external and internal factors.
External factors include laws, traditions, culture, customs,
ethos and rules set by the system itself. However, Mr
Bert Hellinger found that what really determines the
relationship of members in a system are the internal
factors. The system can work well if the following three
main internal factors are satisfied:
1. the eligibility of each member is being respected;
2. the give and take between members is balanced; and
3. the position of each member is being respected.
These three factors govern the feelings of all members.
If the three conditions are fulfilled, the members will
feel contented and secure. If not, the members will feel
an urge to conform. This “inner drive” might even make
us do something we should not do and yet feel blameless.
As Mr Hellinger points out, during the Second World War,
many German soldiers killed a lot of Jews and still
thought it was the right thing to do, while those Germans
who secretly helped the Jews thought that they had
betrayed their nation.
How SystematicConstellation Works
Systematic Constellation has
to be conducted under the
guidance of a facilitator. The
c l ient wi l l inv i te other
participants to represent
certain roles in his/her system.
All participants will form a
circle and those role-players
(representatives) will step into
the circle. When the representatives relax their minds,
they will experience feelings that do not belong to
themselves, but feelings as experienced by the members
in the client’s system. The facilitator will act according
to the reactions of different persons and guide the
members to deal with their problems with a view to
reaching a balance in the system.
During the workshop, I had represented the grandmother
of the client. The grandmother is schizophrenic and I
could really feel the chaos in my head that a
schizophrenic patient feels.
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The author (right) is deeply impressed by Mr Hellinger (left)’s healing
magic on people’s souls after attending his workshops.
70 fqpa ��
71ITSD NEWS
Counselling Work
In the workshops, Mr Bert Hellinger guided many
participants to solve their complicated family problems.
One of the participants was homosexual and one of them
even had mental illness.
Mr Hellinger also helped me handle a family problem.
My mother had a stroke 10 years ago, and since then I
have been distressed and could do nothing except feeling
upset. Mr Hellinger guided me to accept my mother’s
fate and thank her for everything she gave me, so that I
could then go back to my own road in life.
Reference Resources:
www.hellinger.com
“Acknowledging What Is” and “Love’s Hidden Symmetry”
(Author: Mr Bert Hellinger)
by Celia Cheung, Analyst/Programmer I,
Housing Department
71ITSD NEWS