ITIL certification in Pune

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Itsmtech Technologies [email protected] Tel: +91 9923762757, +91 9975214585 http://www.itsmtech.in/

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Itsmtech Provide ITIL Cartification in Pune which has been developed in recognition of organizations' growing dependency on IT and embodies best practices for IT Service Management. - PowerPoint PPT Presentation

Transcript of ITIL certification in Pune

Information Technology Library (ITIL) is about the management of IT services; incident management, error control, configuration management, change management, and post implementations review. It is a framework that defines a standard practice for providing IT services support and delivery

What is ITIL Certification?

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What is Prince2 Certification?

• Prince2 (PRojects IN Controlled Environments) is a standard project management methodology used for managing a project from project initiation, scope management, time management, quality, procurement, communication, risk management to close. “It has standard procedures, specific forms, to accomplish the project activities.”

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Use of ITILCertification• The amount of data a business is required to manage continues to

grow exponentially, creating unprecedented levels of management challenges for IT professionals

• IT Infrastructure Library® (ITIL®) management practices address these challenges head on. Through combining the best practices of IT service management strategy with a deep understanding of business requirements.

• ITIL management allows data to be collected, analyzed, and distributed following reliable methodology.

• The overall result maximizes product effectiveness and reduces response time.

• The power of the process is generated through high impact results that increases customer satisfaction and decreases resource expenditures.

• As more companies realize the effectiveness of ITIL management, the need for ITIL professionals is growing in many industries including healthcare and higher education.

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Use of Prince2 Certification• PRINCE2 encourages successful delivery of projects through a

common approach for governance.• PRINCE2 trained staff will also benefit from a shared and

thoroughly understood language and approach to reporting which will save time and effort; this is a good point if you would like to encourage your company to train more team members in PRINCE2.

• “These factors of PRINCE2 should be worth between 5% and 10% of current project time in reduced meetings, start up and reporting effort,”

• “PRINCE2 will also bring clarity of the project portfolio which will allow an improvement in reviewing and culling projects without clear business cases and stopping or re-scoping projects earlier without a methodology, this should deliver 5% to 20% in current project spend

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About Itsmtech….

• ITSM Technologies has been helping customers deliver service excellence, cost Optimization and understands what it takes to become a world-class service team.

• IT and service support professionals wanting to achieve operational excellence need look no further than ITSM Technologies - a single-source supplier, providing value-for-money, integrated, ITIL and ISO/IEC 20000 compatible, IT Service Management (ITSM), Project Management (PMP, Prince2), Architecture and Governance level trainings & Consulting

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Why you Choose Itsmtech Technologies..• Current business challenges• Frameworks, Standards, Best

Practices & Governance – where does ITIL fit?

• ITIL description and value• IT Service Management definition

and concepts• ITIL qualifications

• The Lifecycle approach to Service Management

• ITIL ‘s processes within the Lifecycle context

• Concepts & terminology of each phase in the Lifecycle

• Additional information on key processes

• Implementation considerations

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Resourcing Services

• ITSM Technologies acquires high-quality IT consultants directly relevant to the client’s needs on a temporary basis. By seamlessly integrating experienced professionals into our client’s projects, we provide the skills and capacity you need to get the job done.

• We provide specialists in BMC Remedy & Patrol, HP BOT, ITIL®, Project Management and Governance Consulting.

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Contact Us

• ITSM TechnologiesS. No. 124/4, 125/1, RH #7, Ujwal Regalia,Beside Prabhavee Tech Park,Baner, Pune 411045,Maharashtra, India

• Tel: +91 9923762757, +91 9975214585 Toll Free number: 1800 121 5677Email: [email protected]

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