ITC PROFILE
Transcript of ITC PROFILE
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2011
Company Profile
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April 07 V_2.0ITC Profile Presentation V. 0.1
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ITC owns and operates two landing stations in Jeddah and Al Khobar.
These international gateways provide national & international connectivity to Kuwait, Qatar, Jordan, U.A.E., Bahrain, Yemen, Egypt and Oman through terrestrial cables.
Independent Network
16,000 KM Fiber Infrastructure Independent Fibre Network 16,000 km across the kingdom 8 Rings covering all major cities Rings mode for higher resiliency 96 Fiber core
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April 07 V_2.0May 2007ITC Profile Presentation V. 0.1
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May 2007ITC Profile Presentation V. 0.1
MicrowaveVSAT
Diversified Media AvailableProducts & Services
INTERNET SERVICES:• Dedicated Internet• Business Broadband• Zooom (Residential)
DATA CONNECTIVITY:• L2VPN• L3VPN
DATA CENTRE SERVICES:• Co-Location• Managed Services
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April 07 V_2.0ITC Profile Presentation V. 0.1
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Service Level Agreement (SLA)
• ITC will commit to provide Service Availability of 99.0%
• 99.999% Availability on the Core Network
• 99.995% Availability on Distribution Layer Network
Severity Meantime to Respond Maximum time to Fix
Critical 1 hour
24 hours if site within 50Km.
36 hours if site is further than 50Km.
Major 2 hours
48hours if site within 50Km.
60 hours if site is further than 50Km.
Minor Same business day 4-5 days
Rebate:3% of monthly charge for every extra 24 hours or a fraction thereof.
Rebate is up to 50% of MRC.
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April 07 V_2.0ITC Profile Presentation V. 0.1
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ITC Customers
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ITC Customers
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April 07 V_2.0ITC Profile Presentation V. 0.1
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We don’t charge you for proposal
Thank you for your kind attention
Contact us today for a proposal.
Zubair MumtazTel: 0595219030Email: [email protected]