UNI/PdR 13.1.2015 La struttura dei criteri del Protocollo Itaca
Itaca project - Report on work done by the Italian prtners in WP 4
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ITACAITADMINISTRATOR COMPETENCES
DEVELOPMENT AND ACKNOWLEDGE
LIFELONG LEARNING PROGRAMME
LEONARDO DA VINCI -TRANSFER OF INNOVATION
2012-1-IT1-LEO05-02806
D.5-2
REPORT ON WORK DONE BYTHE ITALIAN PARTNERS
IN WP4Version 1.2
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FEE and ATI FEE are responsible in WP 5 - for the validation of the learning path for the
students from the EUCIP point of view. The goal of this report is to give them information useful for
their evaluation.
In the first year of the project October 2012-September 2013 - work mainly concerned the threeItalian partner schools (in Naples, Florence and Milan), AICA and Hermes (an association of
schools, in Naples). This report refers to the work done in Work Package 4: Pilotcourse/Cooperative production Italy.
In the second year more then 200 teachers, coming from many schools in the Norh, Center andSouth of Italy are taking part to an on-line course (Work Package 6).
The goal of WP 4 was to start planning learning paths (courses) for the students, to be completed as for the Italian schools in WP6; learning paths
o organised in ECVET modules,
o defined in terms of competenceswhere competence is the demonstrated ability to applyknowledge, skills and attitudesto achieving observable results(e-CF definition),
o with project activities and working experiences,o using Eucip exams to provide the students with external certifications.
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The Italian school system has the following structure:
Level Name Duration Certificate awardedPre-schooleducation
Nursery schoolScuola dell'infanzia
3 years,age 3 to 6
Primary
education
Primary school
Scuola primaria
5 years,
age 6 to 11
Lower secondary
education
First grade secondary
schoolScuola secondaria di
primo grado
3 years,
age 11 to 14
Diploma di scuola secondaria di primo
grado
Upper secondaryeducation
Second gradesecondary school
Scuola secondaria disecondo grado
5 years,age 14 to 19
Diploma di liceo classicoDiploma di liceo linguistico
Diploma di liceo delle scienze umaneDiploma di liceo scientificoDiploma di liceo artisticoDiploma di liceo musicale e coreutico
Diploma di istituto tecnico tecnologico- Meccanica, Meccatronica ed Energia- Trasporti e Logistica- Elettronica ed Elettrotecnica- Informatica e Telecomunicazioni
o Informaticao Telecomunicazioni
- Grafica e Comunicazione- Chimica, Materiali e Biotecnologie
- Sistema Moda- Agraria, Agroalimentare e Agroindustria- Costruzioni, Ambiente e Territorio
Diploma di istituto tecnico economico
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- Amministrazione Finanza e Marketingo Relazioni finanziarie per il marketingo Sistemi Informativi Aziendali
- Turismo
Diploma di istituto professionale
Vocational EducationFormazioneprofessionale
3 or 5 years,age 14 to 17 or14 to 19
Qualifica professionale (3 years), Licenzaprofessionale (5 years)
The Itaca project addresses the three last years (year 11, 12 and 13) of Istituti Tecnici Tecnologici(Technical Institutes) in Informatica (Informaticsor Computer Science). That means that the project
addresses a little part of the Upper Secondary Education: the one in charge to produceInformatics Technicians.
Schedule of the Informatics course
The teachers involved are the ones who teaches the following subjects:- Informatica (Informatics),- Sistemi e reti (Systems & Networks),
- Tecnologie e Progettazione di sistemi informatici e di telecomunicazione (Technologies andPlanning of Information and Telecommunication Systems)
- Gestione progetto e organizzazione di impresa (Project management and businessorganization).
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Also teachers coming from Istituti Tecnici Economici (Economical Institutes), specialisation Sistemi
informative aziendali (IT Management for Businesses) are taking part to the online course provided
in WP 6.
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The object of the project was initially defined as "transfer" of IT Administrator Syllabus &
Certification from the companies context to the technical schools context (schools in the computerscience field).
But, at the starting of the work, it has been clear the opportunity to take into consideration also theEUCIP core syllabuses and certification.
The following table shows the matching amongst the different subjects and the Eucip areas.
Subjects Eucip
Informatica (Informatics), Eucip core: Build
Sistemi e reti (Systems & Networks),
Tecnologie e Progettazione di sistemi informatici e ditelecomunicazione (Technologies and Planning ofInformation and Telecommunication Systems)
Eucip core: OperateIT AdministratorIT Administrator Fundamentals
Gestione progetto e organizzazione di impresa(Project management and business organization).
Eucip core: Plan
The Italian teachers have analysed two different kinds of documents:o The Italian Ministerial Guidelines for the Informatics courses in the Technical Education
(see attached).o The EUCIP syllabuses, Core, ITA and ITAF.
They have matched the Knowledge and Skills defined by the Ministerial Guidelines for each
subjects, (splitted for second two-year [year 11 & 12] and fifth year [year 13]) with the Eucipsyllabuses item.
Here you can find the results.
Ministerial Guidelines ITEMs IT Administrator ITAF EUCIP Core
INFORMATICS
3rd & 4th year - Knowledge
Relazioni fondamentali tra macchine, problemi,informazioni e linguaggi.
B.3.3.1; B.3.3.2;B.3.3.3; B.3.3.4;B.1.1.1
Linguaggi e macchine a vari livelli di astrazione. B.3.3
Paradigmi di programmazione. B.3.1.1; ,B.3.1.2;B.3.3.1; B.3.3.2;B.3.3.3; B.3.3.4
Logica iterativa e ricorsiva. B.3.3.1; B.3.3.2;
B.3.3.3; B.3.3.4;B.3.5.1, B.3.5.2,B.3.5.3
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Principali strutture dati e loro implementazione. 2.14 F.2.8 B.3.2
File di testo.
Teoria della complessit algoritmica.
Programmazione ad oggetti. B.3.4; B.3.4;
B.3.7.1; B.3.7.2;
B.3.7.3; B.3.7.4Programmazione guidata dagli eventi e interfaccegrafiche.
B.4.4; B.4.5; B.4.6
Strumenti per lo sviluppo del software e supportiper la robustezza dei programmi.
B.3.1 B.1.1; B.1.2;B.1.3; B.1.4; B.1.5;B.1.6
Linguaggi per la definizione delle pagine web. F.3.5 B.4.1; B.4.2; B.4.3;B.4.5
Linguaggio di programmazione lato client per lagestione locale di eventi in pagine web.
B.4.1; B.4.2; B.4.3;B.4.6
Lessico e terminologia tecnica di settore anche inlingua inglese.
B.3.3.1; B.3.3.2;B.3.3.3; B.3.3.4
Normative di settore nazionale e comunitaria sullasicurezza .
F.4.7
3rd & 4th year - Abilities
Progettare e implementare algoritmi utilizzandodiverse strutture di dati.
B.3.5.1; B.3.5.2;B.3.5.3; B.3.6;B.3.6.2; B.3.6.2;B.3.1.1, B.3.1.3,B.3.1.4, B.3.1.5,B.3.6.1 , B.3.3.4,B.3.6.2, B.3.6.3,
B.3.7.1, B.3.7.2,B.3.7.3, B.3.7.4
Analizzare e confrontare algoritmi diversi per lasoluzione dello stesso problema.
B.3.8.1; B.3.8.2
Scegliere il tipo di organizzazione dei dati piadatto a gestire le informazioni in una situazionedata.
2.14 F.2.8 B.3.2.1; B.3.2.2
Gestire file di testo.
Progettare e implementare applicazioni secondo ilparadigma ad oggetti.
B.3.1;1; B.3.1.2;B.3.1.2; B.3.1.3;B.3.1.4; B.3.1.5
Progettare e realizzare interfacce utente.
Progettare, e realizzare e gestire pagine webstatiche con interazione locale.
F.3.5 B.4.4; B.4.5; B.4.6
Utilizzare il lessico e la terminologia tecnica di
settore anche in lingua inglese.
Applicare le normative di settore sulla sicurezza.
5th year - Knowledge
Modello concettuale, logico e fisico di una base didati.
B.2.1; B.2.2; B.2.3;B.2.4; B.2.8
Linguaggi e tecniche per l'interrogazione e lamanipolazione delle basi di dati.
B.2.5; B.2.6
Linguaggi per la programmazione lato server alivello applicativo.
Tecniche per la realizzazione di pagine web
dinamiche.
B.4.6
5th year - Abilities
Progettare e realizzare applicazioni informatichecon basi di dati .
4.4; 4.5 F.4.1; F.4.2; F.4.3;F.4.4; F.4.5
B.2.6; B.2.5; B.2.7
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Sviluppare applicazioni web-based integrandoanche basi di dati.
4.6 F.4.1; F.4.2; F.4.3;F.4.4; F.4.5
Ministerial Guidelines ITEMs IT Administrator ITAF EUCIP Core
SISTEMS & NETWORKS
3rd & 4th year - Knowledge
Struttura, architettura e componenti dei sistemi dielaborazione.
1.1; 1.2; 1.3; 1.4; 1.5;1.6; 1.7;1.8;1.9;1.10;1.11; 1.12, 1.13
F.1 C.1.1; C.1.2; C.1.3
Organizzazione del software di rete in livelli;modelli standard di riferimento.
3.1 F.3.1;F3.2;F.3.3;F.3.4
C.3.1
Tipologie e tecnologie delle reti locali egeografiche.
3.3 F.3.2; F.3.3 C.3.2.5; C.3.2.6;C.3.2.7; C.2.3.8;C.3.3
Protocolli per la comunicazione in rete e analisidegli strati
3.2; 3.3.1;3.3.2 F.3.1; F.3.2; F.3.3 C.3.2; C.3.3.1;C.3.3.2
Dispositivi per la realizzazione di reti locali;apparati e sistemi per la connettivit ad Internet.
3.3.3; 3.3.4;3.4; 3.13 F.3..2; F.3.3; F.3.4 C.3.2; C.5.2; C.5.3
Dispositivi di instradamento e relativi protocolli;tecniche di gestione dellindirizzamento di rete.
3.5.1;3.5.2;3.5.3;3.5.4
F.3.2.6;F.3.2.7 C.3.2
Problematiche di instradamento e sistemi diinterconnessione nelle reti geografiche.
3.3.3; 3.3.4 F.3.3 C.3.2; C.6.1; C.6.2;C.6.3
Normativa relativa alla sicurezza dei dati 3.14 F.4.7
Tecnologie informatiche per garantire la sicurezza
e lintegrit dei dati e dei sistemi.
3.14 F.4.5;F.4.6 C.3.2.9; C.4.2
Lessico e terminologia tecnica di settore anche inlingua inglese.
3rd & 4th year - Abilities
Individuare la corretta configurazione di unsistema per una data applicazione.
1.12; 1.13 F.2.2 C.1.1; C.1.2; C.1.3
Identificare i principali dispositivi periferici;selezionare un dispositivo adatto all applicazionedata.
1.12; 1.13 F.2.2; F.2.3; F.2.4
Installare, configurare e gestire sistemi operativi
garantendone la sicurezza.
2.4; 2.5; 2.6; 2.7; 2.8;
2.9; 2.10; 2.11; 2.12
F.2.2; F.2.3; F.2.4;
F.2.5; F.2.6
C.2.4
Classificare una rete e i servizi offerti conriferimento agli standard tecnologici. 4.2.7; 4.3.1;4.3.3 F.4.1; F.4.2; F.4.3;F.4.4; F.4.5 C.3.1; C.3.2; C.3.3
Progettare, realizzare, configurare e gestire unarete locale con accesso a Internet.
3.3; 3.4; 3.5; 3.6; 3.7;3.8; 3.9; 3.10; 3.11;3.12
F.3.7; F.3.9; F.3.9; C.3.1; C.3.2; C.3.3;C.4.1; C.4.3; C.4.4;C.4.5; C.5.2; C.5.3
Installare e configurare software e dispositivi direte.
3.3; 3.4; 3.5; 3.6; 3.7;3.8; 3.9; 3.10; 3.11;
3.12
F.3.7; F.3.8; F.3.9 C.3.1; C.3.2; C.3.3;C.4.1; C.4.3; C.4.4;
C.4.5; C.5.2; C.5.3
Utilizzare il lessico e la terminologia tecnica disettore anche in lingua inglese.
5th year - Knowledge
Tecniche di filtraggio del traffico di rete. F.3.3.2; F.4.5.1;F.4.6
Tecniche crittografiche applicate alla protezionedei sistemi e delle reti.
4.2; 4.3 F.4.1.4; F.4.1.5;F.4.1.6; F.4.4; F.4.5
C.4.1; C.4.2
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Reti private virtuali. 4.7.10
Modello client/server e distribuito per i servizi direte.
3.1.1.1
Funzionalit e caratteristiche dei principali servizidi rete.
3.9.1; 3.9.2; 3.9.3;3.9.4; 4.7
F.3.5; F.3.6; F.4.2;F.4.4;F.4.5
C.4.3; C.4.4;C.4.5;C.4.6
Strumenti e protocolli per la gestione ed ilmonitoraggio delle reti.
3.9.6; 4.7 C.4.7; C.6.1; C.6.2;C.6.3
Macchine e servizi virtuali, reti per la loroimplementazione.
5th year - Abilities
Installare, configurare e gestire reti in riferimento
alla privatezza, alla sicurezza e allaccesso aiservizi.
3.6; 3.7; 3.8; 4.7; 4.8 F.3.8; F.3.9; F.4 C.4.1; C.4.2;
C.4.7;C.7.1; C.7.2;C.7.3; C.7.4; C.7.5
Identificare le caratteristiche di un servizio di rete. 3.6; 3.7; 3.8 F.3.3; F.3.4; F.3.5 C.4.3; C.4.4; C.4.5;C.4.7; C.5.1
Selezionare, installare, configurare e gestire unservizio di rete locale o ad accesso pubblico.
2.12; 4.7 F.2.5; F.2.6; F.3.9
Integrare differenti sistemi operativi in rete. 3.9.5; 4.7 F.3.7
Ministerial Guidelines ITEMs IT Administrator ITAF EUCIP Core
TECNOLOGIE E PROGETTAZIONE3rd & 4th year - Knowledge
Principi di teoria e di codifica dellinformazione. F.3.2.1
Classificazione, struttura e funzionamentogenerale dei sistemi operativi.
2.1.1 F.2.1 C.2.1; C.2.2; C.2.3;C.2.4; C.2.5
Struttura e organizzazione di un sistemaoperativo; politiche di gestione dei processi.
2.2; 2.3 C.2.2
Classificazione e moduli di gestione delle risorse
del sistema operativo.
2.1.1; 2.2.; 2.3 F.2.1; F.2.2 C.2.2; C.2.2
Tecniche e tecnologie per la programmazioneconcorrente e la sincronizzazione dellaccesso arisorse condivise.
3.9.5;3.11.4 C.2.2
Casi significativi di funzionalit programmabili diun sistema operativo
2.10; 2.11 F.2.4; F.2.5; F.2.6 C.2.5
Fasi e modelli di gestione di un ciclo di sviluppo. B.1.2
Tecniche e strumenti per la gestione dellespecifiche e dei requisiti di un progetto.
B.1.1; B.1.3
Tipologie di rappresentazione e documentazionedei requisiti, dellarchitettura dei componenti di unsistema e delle loro relazioni ed interazioni.
Rappresentazione e documentazione delle scelteprogettuali e diimplementazione in riferimento a
standard di settore.
Normative di settore nazionale e comunitaria sullasicurezza e la tutela ambientale.
3rd & 4th year - Abilities
Identificare e analizzare gli aspetti funzionali deiprincipalicomponenti di un sistema operativo.
2.1.2; 2.1.3; 2.4; 2.5,2.6 2.7; 2.8; 2.9;2.10; 2.11; 2.12; 2.13
F.2.1; F.2.2; F.2.3;F.2.3; F.2.5; F.2.6;F.2.7
C.2.1; C.2.2; C.2.3;C.2.4; C.2.5
Scegliere il sistema operativo adeguato ad undeterminato ambiente di sviluppo.
2.1.2; 2.1.3; 2.4; 2.5,2.6; 2.7; 2.8; 2.9;2.10; 2.11; 2.12; 2.13
F.2.1; F.2.2; F.2.3;F.2.3; F.2.5; F.2.6;F.2.7
C.2.1; C.2.2; C.2.3;C.2.4; C.2.5
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Progettare e realizzare applicazioni cheinteragiscono con le funzionalit dei sistemioperativi.
Progettare e realizzare applicazioni in modalitconcorrente.
Identificare le fasi di un progetto nel contesto del
ciclo di sviluppo.Documentare i requisiti e gli aspetti architetturalidi un prodotto/servizio, anche in riferimento astandard di settore.
Applicare le normative di settore sulla sicurezza ela tutela ambientale.
3rd & 4th year - Knowledge
Metodi e tecnologie per la programmazione direte.
4.1 F.4.1; F.4.2; F.4.4 C.4.1; C.4.2
Protocolli e linguaggi di comunicazione a livelloapplicativo.
3.8 F.3.4; F.3.5; F.3.6
Tecnologie per la realizzazione di web-service. C.4.4
5th year - Abilities
Realizzare applicazioni per la comunicazione direte.
Progettare larchitettura di un prodotto/servizioindividuandone le componenti tecnologiche.
Sviluppare programmi client-server utilizzando
protocolli esistenti .
Progettare semplici protocolli di comunicazione.
Realizzare semplici applicazioni orientate aiservizi.
4.6 F.4.5; F.4.6
Ministerial Guidelines ITEMs IT Administrator ITAF EUCIP Core
GESTIONE PROGETTO,ORGANIZZAZIONE DI IMPRESA5th year - Knowledge
Tecniche e per la pianificazione, previsione e
controllo di costi, risorse e software per losviluppo di un progetto.
B.1.1; A.1.1.2; A.5.2
Manualistica e strumenti per la generazione delladocumentazione di un progetto Tecniche emetodologie di testing a livello di singolocomponente e di sistema.
B.1.4.1;B.1.4.4
Norme e di standard settoriali di per la verifica e
la validazione del risultato di un progetto.
A.3.4; A.5.5
Normativa internazionale, comunitaria enazionale di settore relativa alla sicurezza e allaprevenzione degli infortuni.
Elementi di economia e di organizzazione diimpresa con particolare riferimento al settore ICT.
A.1.1; A.1.2; A.1.3;A1.4; A.1.5; A.1.6;
A.1.7; A.1.8; A.1.9
Processi aziendali generali e specifici del settoreICT, modelli di rappresentazione dei processi edelle loro interazioni e figure professionali.
A.2; A.3; A.4
Ciclo di vita di un prodotto/servizio.
Metodologie certificate per lassicurazione dellaqualit di progettazione, realizzazione ederogazione di prodotti/servizi .
A.2.6.1; A.5.2
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5th year - Abilities
Gestire le specifiche, la pianificazione e lo stato diavanzamento di un progetto del settore ICT,anche mediante lutilizzo di strumenti softwarespecifici.
A.5
Individuare e selezionare le risorse e gli strumentioperativi per lo sviluppo di un progetto anche in
riferimento ai costi.
A.6
Realizzare la documentazione tecnica, utente edorganizzativa di un progetto, anche in riferimentoalle norme ed agli standard di settore.
A.7.1; A.7.2; A.7.3;A.7.4
Verificare e validare la rispondenza del risultato diun progetto alle specifiche, anche attraverso
metodologie di testing conformi ai normative ostandard di settore .
A.7.4
Individuare le cause di rischio connesse allasicurezza negli ambienti di lavoro.
A.7.4
Analizzare e rappresentare, anche graficamente,lorganizzazione dei processi produttivi egestionali delle aziende di settore.
A.1.1; A.1.2; A.1.3;A1.4; A.1.5; A.1.6;A.1.7; A.1.8; A.1.9
Comprendere e rappresentare le interdipendenzetra i processi aziendali.
A.2
Applicare le norme e le metodologie relative allecertificazioni di qualit di prodotto e/o di processo.
A.2.6; A.3
What emerges is a strong correspondence between the various EUCIPsyllabuses and the Ministerial guidelines. So it is absolutely possible to introducethe EUCIP certifications in the Informatics Italian course.
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The training path is structured in ECVET units consistent with ministerial guidelines and involvingthe already cited four disciplines of the last three years: Informatics, Systems and Networks,Technologies and planning of computer systems and telecommunications, Project management,
business organization.
The ECVET units are designed as follows:1. PC Hardware2. Operating systems3. Computer networks4. Computer security
5. The Information Technology and Communication in organizations6. Development, testing, integration and release of software systems
7. Work with communication services of an IT infrastructure
The first four units define a qualification as technical operator for management of a smallinformatics infrastructure(EQF level 4).The other three units define a qualification as technical operator for planning, implementation
and management of information systems(EQF level 4).
1. Hardware
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The following table shows how the 7 ECVET Units can be proposed inside the curriculum.For each year, the table shows the attribution of learning units referred to the ECVET TrainingUnits to the various subjects, and the proposed EUCIP exams (as for Ecvet Unit 7 the proposalrefers only the units required for the Core Operate that have not been already covered in the ITAF
path).
Third year
Subject Learning unit h. h. Ref. Ecvet TU
1.1 Introduction to the Personal
Computer
5
1.2 Motherboards 10
1.3 Bios 6
1.4 Microprocessors 9
1.5 Bus & System resources 10
1.6 Interfaces 8
1.7 Mass storage devices, printersand video interfaces
12
60 ITAF
1
1.Hardware
3.1 Computer networks fundamentals 10
3.2 Physical level, data link andnetwork
15
Systems &
Networks
3.3 Transport level, session andpresentation
10
35 ITAF
3
3. Computer
networks -A
2.1 Operating Systems fundamentals 15
2.2 System configuration 35
Technologies& Planning
'"$ Management and maintenance ofthe disc
20
70 ITAF2
2. Operationalsystems A
Informatics 6.1 Systems development 30 30 Core 6. Development,
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Build testing, integrationand release ofsoftware systems A
Exams: ITAF 1
Fourth year
Subject Learning unit h. h. Ref. Ecvet TU
3.4 Application level 5
3.5 World Wide Web 10
3.6 e-mail 10
3.7 Goup applications and sharing 10
3.8 Connection to a network 25
3.9 Configuring and Using NetworkServices
25
85 ITAF 3 3. Computer networks
-B
7.1 Mobile computing 5
Systems &
Networks
7.2 Network Management 5
10 CoreOpera
te
7. Work withcommunicationservices o fan IT
infrastructure (Core
Operate integration)
2.4 Shares and Permissions 20
'"%Administration and DiagnosticTools
20
Technologies& Planning
2.6 Database 10
50 ITAF 2 2. Operationalsystems B
6.2 Programming 40
6.3 User interfaces & Web design 30
70 CoreBuild
6. Development,testing, integration
and release ofinformation systems -B
Informatics
7.3 Services distribution and support 10 10 Core
Operate
7. Work with
communicationservices o fan IT
infrastructure (CoreOperate integration)
Exams: ITAF 2, ITAF 3
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Fith year
Subject Learning unit h. h. Subject Ecvet TU
4.4 malware 10
4.5 Security 15
4.6 Firewall 12
Systems &Networks
4.7 Social, ethical and legal aspects
of security
5
42 ITAF 4 4. Computersecurity - B
4.1 Basic Principles on Security 16
4.2 Authentication, availability, and
access control
6
4.3 Public Key Infrastructure 6
28 ITAF 4 4. Computersecurity - A
Technologies& Planning
5.5 Project Management 30 30 CorePlan
5. ICT inside
organizations - C
Informatics 6.4 Data management - Database 30 30 Core
Build
6. Sviluppo,
collaudo,integrazione erilascio dei sistemiinformatici - C
5.1 Use of ICT in Organizations 20
5.2 ICT management 20
5.3 Measuring the value of ICT 10
5.6 Collaboration and communication 10
Projectplanning &
Businessmanagement
5.7 Ethical and Legal Issues 10
70 CorePlan
5. ICT insideorganizations - A
English 5.4 The global economy in the net 10 10 Core
Plan
5. ICT inside
organizations B
Exams: ITAF 4, Build, Plan, Operate
9,0 0H/B.
The last line of the previous table concern which EUCIP exam the student can take at the end ofeach year:
o ITAF Module 1 the at the end of the third year,
o ITAF Modules 2 and 3 at the end of the fourth year,o ITAF Module 4 and Plan, Build and Operate during the fifth year.