IT Strategy - V4

7/23/2019 IT Strategy - V4

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Crescent Bahuman Ltd

CBL BUSINESSAPPLICATIONS&

INFRASTRUCTURE

GAP ANALYSIS


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1. SUMMARYThe ICT Business Applications (BiApps! & In"#ast#uctu#e St#ate$% is c#itical in

achiein$ CBL 'usiness ision an in settin$ the p#o)ects an p#io#ities "o# ICT

epa#t*ent+

Goals "o# 'usiness applications, in"#ast#uctu#e an #esou#ces a#e-

.eetin$ cu##ent an "utu#e se#ice nees

Ealuate an aopt leain$ technolo$ies

Anal%e an eelop actiona'le 'usiness /PIs & Sco#eca#s

Objectives to accomplish the oals are!

Secu#e, #elia'le, 0e1i'le solutions

Suppo#t 'usiness continuit%

P#o)ect elie#% '% a #o'ust an cont#olle app#oach

2i$h accessi'ilit% an en)o%a'le use# e1pe#ience Co*pliance 3ith CBL o'li$ations

". #$%RO&UC%#O$

".1. 'urposeThe St#ate$% is a 'usiness technolo$% ena'le*ent "#a*e3o#4 to suppo#t CBL

ision "#o* an in"#ast#uctu#e, 'usiness s%ste*s, suppo#t, an se#ice

pe#spectie+

The St#ate$% is #ien '% a nee to suppo#t cu##ent 'usiness scena#ios an

#euce applications *aintenance cost, #eunant ata 3astes an to aaillatest technolo$% eelop*ents+

".". Bac(roundThe#e hae 'een continuous an #api chan$es in the technolo$% an

applications lanscape an CBL nee to *oe#nie its 'ase to *a4e "ull use

o" it+ Follo3in$ a#e the 4e% "ocus a#eas5

Business Applications Oe#haul

6ata Ac7uisition S%ste*

.o'ilit% Accessi'ilit%

Consoliation o" In"o#*ation Secu#it% .ana$e*ent

In"#ast#uctu#e Uni8cation

IT Goe#nance & co*pliance

6ata cente#

Sto#a$e

Use# T#ainin$s

2elpes4

IT ena'le*ent


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). Strate* &evelopment Methodolo*The oe#all St#ate$% eelop*ent p#ocess inco#po#ates CBL technolo$% an

'usiness #e7ui#e*ents, $ap anal%sis an list o" pain a#eas+ Lessons lea#ne

an a #ealistic anal%sis o" cu##ent state is 4e% *oe "o#3a# i#ecties+

).1. Current State

9e hae une#ta4en a co*p#ehensie assess*ent o" the cu##ent state o"technolo$% incluin$ in"#ast#uctu#e, applications an s4ills+ Follo3in$ is the

sco#e:ca# *at#i1 o" st#en$ths an 3ee4 points+


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+a, Business Applications

Score "- /0 "

Strenths

Strate* 2lements

6o*ain

/no3le($e

Technolo$%

Functionalit%

Specialiation

Ope#ationalRepo#tin$

Usa$e

Business

;alueA((ition

Co#e Business

S%ste*s- ERP

OF

.a1i*o

RFI6

BI


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RFI6

BI


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6atacente#

2elp es4

Sto#a$e

In"#ast#uctu#e

Su#eillance


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).". Operations status

Resou#ce Brnds5 6rsns17)*rs

70*rs

879*rs

1-:Yrs

6es4top NB, Us 6ell =>? =@ =>? @

Se#e#s

2P, IB., 6ell,

NB = > D =

Se#e# OS 3in"--- 3in"--) Ln;

Se#e#s = =

OceApplications O

P#ocesso# i) ' =eon #tanium

Se#e#s @ >

Sto#a$e Se#e#, NAS D t'

Licensin$Srvr OS Srvr &B

&s(tpOS

AppsClnts

O?Aplctn A6

= = = >


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).). @ap Anal*sis

a, Business Applications

Gap Anal%sis is in t3o cate$o#ies, co*pletel% *issin$ "unctionalit% an $aps

in i*ple*ente "unctions+

Missin unctionalit*!

Te1tile


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'roduct Module Scope @aps

Pu#chasin$

Local(Ra3!,I*po#ts(Ra3!,Fi'#e, Ya#n, Fa'#ic

Len$th% 9o#40o3s, Use#E1pe#ience, Static 9o#40o3s,Pe#"o#*ance Issues,

Ya#n Pa#tial Receipt CaseTole#ance on PO Mt% Leel insteao" Last #e*ainin$ 7t%+

MA Se3in$ Onl% Te1tile, G9P

P6

P#ouct Coe6e8nitions


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'roduct Module Scope @aps

Co#po#ate

6ash'oa#

Po#tal Po#tal F#a*e3o#4

Social Co*ponent, Inte#actieRepo#ts, Pe#sonaliation, SSO,.o'ile


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6ata cente# No 6R site

6ual actie sites

O'solete Se#e# 23


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E1pe#t 'usiness use#s shoul 'e secone "#o* ope#ational epa#t*ents to

3o#4 on p#o)ects 3ith ae7uate 'ac4:8ll #esou#ces p#oie in o#e# to

continue CBL ope#ations an to aoi un#easona'le e*ans on othe# sta+

+e, %estin5 %rainin and &ocumentation

To ensu#e the 'est #esult, it is c#itical that co*p#ehensie testin$ an t#ainin$a#e une#ta4en an use# an IT suppo#t ocu*entation eelope+

+4, Complete 'roram

Pa#tial i*ple*entation o" p#o$#a*s o# initiaties 3ithout consie#ation o" the

oe#all 'usiness an IT eni#on*ent *a% leae si$ni8cant inte#"aces an

s%ste*s una#esse, 3hich #esult in ata inconsistencies, outstanin$

issues an inecient p#ocesses+

+h, Orphaned 'ioneer

Pionee# i*ple*entation o" ne3 technolo$% an so"t3a#e, especiall% "#o* ne3

eno# ent#ants, can lea to the client o#$aniation 'ein$ st#ane o#isolate 3ithout ae7uate suppo#t i" the p#ouct oes not eelop o# #eceie

ta4e up as e1pecte5 the#e"o#e CBL shoul 'e cautious a'out 'ein$ the client

in these ci#cu*stances+

+i, %raininD%estin 2nvironment

Ae7uate t#ainin$ an test "acilities "o# s%ste* co##ections o# p#ouct

up$#aes *ini*ie i*ple*entation #is4s an out o" ate s%ste*s+

+j, S*stem ModiEcation

Custo*ie s%ste*s a#e *o#e icult an e1pensie to suppo#t an

up$#ae5 CBL shoul aopt not aapt 3he#e possi'le+

).. Relevant %echnolo* 2nablers

The pace o" chan$e in the technolo$% eni#on*ent has $#o3n e1ponentiall%+Inust#% anal%sts p#eict that the e1ponential t#en in technolo$% 3illcontinue una'ate+ The#e hae 'een a nu*'e# o" e1its, ac7uisitions an*e#$e#s that hae shape the inust#%+

#n recent times the major 4ocus areas in the technolo* have been!

a. #n Memor* 'rocessin

In *e*o#% p#ocessin$ ata'ase *ana$e*ent s%ste*s an anal%tics $#eatl%i*p#oes s%ste* pe#"o#*ance an ata #et#ieals ti*e ensu#in$ 4e% to "astaccess to ata an #elia'le an s*a#t ecisions+

b. Adaptive ArchitecturesDrameor(sSOA 'ase a#chitectu#es utiliin$ latest eelop*ent "#a*e3o#4s a#e essential"o# applications to *atch the pace o" 'usiness chan$es+


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c. Cloud Computin and ServicesClou co*putin$ can 'e )ust the suppl% o" p#ocessin$ an ata #esou#ces

(In"#ast#uctu#e As A Se#ice! o# in its pu#est "o#* a'out the p#oision o"

applications an se#ices (So"t3a#e As A Se#ice!+

d. 3ireless %echnolo*9e 3ill see a "e3 thousan s*all cells eplo%e in >=D, allo3in$ ope#ato#s to

inc#ease net3o#4 capacit% in localie a#eas+ S*all cells a#e lo3:po3e#e #aio

access noes that ope#ate in license an unlicense spect#u* that hae a

#an$e o" => *ete#s to = o# 4ilo*ete#s, co*pa#e 3ith a *o'ile *ac#o:cell,

3hich *i$ht hae a #an$e o" a "e3 tens o" 4ilo*ete#s+ S*all cells 3ill help

#e*oe p#essu#e "#o* *ac#o sites an *eet the $#o3in$ e*an "o# ata+

2o3ee#, 3ith the co*ple1it% o" s*all:cell eplo%*ent, the in"#ast#uctu#e o"

s*all cells 3ill eole to suppo#t *ultiple 3i#eless technolo$ies, such as G, DG

an 9i:Fi+

e. Biometric>=D 3ill also see a p#ecipitous #ise in *ulti:"acto# authentication, that is, the

use o" t3o o# *o#e authentication "acto#s to ec#ease the p#o'a'ilit% that an

iniiual is t#%in$ to "alsi"% thei# ientit%+ Bio*et#ics has su#$e as a technolo$%

o" choice in the push to3a#s *ulti:"acto# authentication, an 3e e1pect that to

continue in the %ea# ahea

4. 6irtualiFation

;i#tualiation allo3s one piece o" ha#3a#e (se#e#, es4top, laptop, ta'let,s*a#t phone! to 'e set up to si*ultaneousl% ope#ate 3hat 3oul othe#3ise 'e*ultiple ph%sical eices+

. 6irtualiFation;i#tualiation has #eolutionie IT an it also ena'les the esta'lish*ent o" testan eelop*ent eni#on*ents 3ithout si$ni8cant inest*ent+

h. Securit*

Uni8cation a##a% o" secu#it% c#eentials is al3a%s a heaache "o# 'usiness use#s +Sin$le Si$n Onensu#es that secu#it% an co*pliance policies a#e eectiel%cont#olle+

i. #n4o #ntellienceBI Tools 3ith 'uilt:in options "o# o#$aniational st#ate$% plannin$, ope#ational/PIs *onito#in$ an sco#e:ca#in$ "o# pe#"o#*ance #eie3 an #e:ali$n*ent+Action F#a*e3o#4s "o# intelli$ence actions an inte#actie #epo#ts an

ash'oa#s helps in s%ste*atic in"o#*ation 0o3 in the o#$aniation+j. Mobilit* G Social $etor(in

Lin4e to ta'lets, touch an '#oa'an technolo$%, *o'ilit% solutions a#e

eolin$ at a #api pace+ As the po3e# o" the ha#3a#e an spee o" *o'ile

co**unications inc#eases, the #an$e o" applications is onl% li*ite '%

i*a$ination+

IT Strategy - V4

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