IT AND SECURITY MONITORING MADE EASY FOR HOSPITALS
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Transcript of IT AND SECURITY MONITORING MADE EASY FOR HOSPITALS
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CHALLENGES
Maintaining availability of critical servers and applications serving the ER, lab, radiology, etc.
Providing doctors with instant access to client records from anywhere and at anytime
Reliability of diagnostics machines as they “commit records”
Slow response time when accessing clinical repositories
Visibility into slow service issues and ability to proactively identify causes of delay
Ensuring compliance with federal regulations like HIPAA
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THE EMERGENCE OF THE “SMART HOSPITAL”
Focused on the healthcare experience and optimizing the patient outcome
Context-awareness intelligently relates the patient, provider, and specific scenario
Leverages technology to maximize information accessibility and availability
A SMART HOSPITAL’S PRIMARY OBJECTIVE IS PATIENT SAFETY
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TECHNOLOGY COMPONENTS OF A SMART HOSPITAL
Monitoring assures anytime, anywhere access to information
Security and other control mechanisms protect corporate assets; assure privacy
PDAs, Tablets
Clinical Data Repositories
Network Monitoring Tools
Security Tools
Electronic Medical Records
Bar code scanners, RFID chips
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CASE STUDY: <COMPANY>
Profile:– 167 operable beds– IT staff of 30– 6 branches
– Labs, daycare, physical therapy, nurses school, etc.
Issues:– Mission critical systems serving
ER, lab, radiology– Availability of diagnostics
machines– 24x7 client record access for
doctors– 4 second response time from
clinical repositories
Company logo / graphic
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HOW DELL CAN HELP
“Dell's highly affordable software solution has helped us to consistently deliver high availability for all our critical system components. When compared to the network management solution we were previously using, Dell has shown us a 25% cost saving right out of the box.
Now we have the ability to more cost effectively ensure the health of diagnostic machine network connections such as the CAT Scan, Ultrasound,
Nuclear Medicine and MRI – and our doctors have instant access to client records – 24x7."
Name
Title
Company
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CASE STUDY: <COMPANY 2>
Profile– Nation’s largest not-for-profit
Catholic healthcare system– 338-bed, acute-care facility in
Birmingham, Alabama– Flagship Digital Hospital for
Ascension Health Issues
– 24x7 availability of critical resources (wireless infrastructure)
– Ensuring network capacity– Access to clinical repositories
for the most timely information when treating/diagnosing patients
Company logo / graphic
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HOW DELL CAN HELP
“Information is the lifeblood of our hospital -- in order to deliver superior patient outcomes, information must be
available and easily accessible anytime, anywhere. Dell’s integrated IT and security monitoring approach
gives us this ability.”
Name
Title
Company
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DIAGNOSTICS AVAILABILITY
Is the x-ray machine up?
Is the CAT scan recording?
Can I process this MRI?
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ENHANCED ONLINE RECORD ACCESS
What is the blood type of Patient X?
Does Patient X have any allergies?
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DOCUMENT TRENDS
Should we migrate this app?
Enables cost effective purchase of additional CPU, memory and disk
Is the radiology server overloaded?
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ASSURING EFFICIENT PAYROLL OPERATIONS
Should we re-route employees to a time clock on the 6th floor?
Assure time clocks are up
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ISOLATE SLOW SERVICE
Page/fault Go to appropriate rack Is it the network?
The system?
+ =The application?
Memory utilization
Application latency
Interface utilization
RESOLVED FAULT
Catch problems earlyand avoid downtime
+ +
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DELL ADDRESSES HIPAA COMPLIANCE
Administrative Procedures:
Administrative Procedures:
To ensure security plans, policies, procedures, training, and contractual agreements exist
To ensure security plans, policies, procedures, training, and contractual agreements exist
Physical Safeguards:
Physical Safeguards:
Technical Security Services:
Technical Security Services:
Technical Security Mechanisms:
Technical Security Mechanisms:
To provide assigned security responsibility and controls over all media and devices
To provide assigned security responsibility and controls over all media and devices
To provide specific authentication, authorization, access, & audit controls to prevent improper access to electronically stored information
To provide specific authentication, authorization, access, & audit controls to prevent improper access to electronically stored information
To establish communications/network controls to avoid the risk of
interception and/or alteration during electronic transmission of information
To establish communications/network controls to avoid the risk of
interception and/or alteration during electronic transmission of information
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DELL BENEFITS
Reduce overall costs of complying with HIPAA– Automates preparation of audit and asset requirements
Achieve compliance in the shortest time possible– Predefined monthly summary reports allow for
immediate deployment by network administrators and privacy officers
Minimize the impact of compliance on day-to-day operations– Provides one central view of IT resources and security
requirements Enables preparation of a “full graphic response” to
security requirements – not just legal forms Printable reports, easily exported to Excel, other
formats
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PARTNERING WITH DELL
Improve availability of critical systems serving ER, labs, radiology, etc.
Enhance healthcare providers’ ability to access client records
Maximize availability of critical diagnostics machines Eliminates the need for multiple, costly tools
Helping Organizations Make Informed Diagnoses to Deliver Superior Healthcare