ISO14001-2015_Technical+Guide

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TOP MANAGEMENT - ENVIRONMENTAL MANAGERS

TECHNICAL GUIDE

ISO 14001:2015

How to managethe transition successfullySTAY UP-TO-DATE

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LEARN ABOUT THE CHANGES AND THE NEW REQUIREMENTS

IN ISO9001:2015 WITH OUR TECHNICAL GUIDE

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TOP MANAGEMENT - QUALITY MANAGERS

TECHNICAL GUIDE

ISO 9001:2015

How to managethe transition successfully

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USE

MANUFACTURING

RESOURCES

RECYCLE

STORAGE/ASSEMBLY

RETAIL

INTENDEDRESULTS

INTERNAL ISSUES

CULTURETECHNOLOGICAL •

ECONOMIC •MARKET •

COMPETITIVE •

• CULTURAL• LEGAL• SOCIAL

VALUESKNOWLEDGE PERFORMANCE

EXTERNAL ISSUES

BUSINESS ENVIRONMENT

Introductory clauses

Basic clauses, common to all management

systems standards

SCOPEClause

Clause

Clause

Clause

Clause

Clause

Clause

Clause

1

NORMATIVE REFERENCES2

TERMS AND DEFINITIONS3

CONTEXT OF THE ORGANIZATION4

PERFORMANCE EVALUATION9

LEADERSHIP5

Clause OPERATION8

IMPROVEMENT10

PLANNING6

Clause SUPPORT7

WHY A REVISION?

ISO 14001:2015 TOP MANAGEMENT - ENVIRONMENTAL MANAGERSTECHNICAL GUIDE


2 3

Achieving a balance between the environment, society and economy is considered essential to meet the needs of the present without compromising the ability of future generations to meet their needs. Sustainable development as a goal for organizations is achieved by balancing the three pillars of sustainability.

ENHANCING ENVIRONMENTAL PERFORMANCE

THE 2015 REVISION INTRODUCES NEW CONCEPTS IN THE MANAGEMENT SYSTEM

DOCUMENTATIONEven though the basic documentation control requirements remain the same, the organization can now decide what to document and how much. Note that, while the requirement for a documented procedure specifying how documents are to be controlled has been removed, the requirements in the previous standard remain unchanged.

The main purpose of the revision is to provide a set of common and stable requirements for at least the next 10 years. This will be possible due to the requirement that all management systems standard use the same high level structure as a base.The purpose of ISO 14001:2015 is to provide organizations with a framework to protect the environment and respond to changing environmental conditions in balance with socio economic needs. It specifies requirements that enable an organization to achieve the intended outcomes it sets for its EMS. An approach to environmental management can provide top management with information to build success over the long term.

ISO 14001:2015 is structured around the High-Level Structure proposed in Annex SL for all ISO management systems. It includes, in addition to the usual 3 introductory clauses, 7 basic clauses common to all management system standards. They are: Context of the organization, Leadership, Planning of the EMS, Support, Operation, Performance evaluation and Improvement. They replace current EMS clauses 4.1, 4.2, 4.3, 4.4. 4.5 and 4.6. This structure is intended to provide a coherent presentation of requirements rather than a model for documenting an organization’s policies, objectives and processes.

New ISO 14001:2015 shows that is not enough managing environmental aspects associated to the purchasing of products or services, but it’s neccesary go a step further, influencing on environmental aspects related to its design, manufactoring processes and the further using of the products and services (life cycle).

Requirement: The organization shall determine external and internal issues that are relevant to its purpose and that affect its ability to achieve the intended outcomes of its EMS.

Including environmental conditions being affected by or capable of affecting the organization.

• No specific documentation is required • Provide evidence that this process exists and is effective

The key changes start with requiring the organization to identify explicitly any internal and external issues that may impact their environmental management system’s ability to deliver its intended results. They must also understand the needs and expectations of “interested parties” – those individuals and organizations that can affect, be affected by, or perceive themselves to be affected by, the organization’s decisions or activities. The interested parties regarding environmental issues may typically include company matrix, customers, shareholders, local / regional / national authorities, neighbors, NGOs, etc. Examples of needs and expectations of interested parties could be: For an organization devoted to urban cleaning, and because of the noise emitted by machinery, should change its work timetable early in the morning doing work as possible away from the urban core. Other example: Use of paper from sustainable sources, certified FSC, could improve the image of the company.

ENVIRONMENT

SOCIETY ECONOMICS

SUSTAINABLEDEVELOPMENT

WHAT ARE THE CHANGES IN THE STANDARD – AN OVERVIEW

Clause

SCOPE1



UNDERSTANDING THE CONTEXT OF THE ORGANIZATION 4


LEADERSHIP AND COMMITMENT5

OPERATION8

IMPROVEMENT10

PLANNING FOR THE EMS6

SUPPORT7

2004 2015

4. CONTEXT OF THE ORGANIZATION

4.1 Understanding the organization and its context

4.4 Environmental Management System

4.1 General requirements

4.2 Understanding the needs and expectations of interested parties

4.3 Determining the scope of the environmental management system

RELATIONSHIP MANAGEMENT For sustained success, organizations manage their relationships with interested parties

• Interested parties influence the environmental performance of an organization. Sustained success is more likely to be achieved when an organization manages relationships with its interested parties to optimize their impact on its environmental performance.

• The new revision reinforces this concept introducing as new requirements the analysis of the context of the organization and the identification of interested parties needs and expectations that could affect the achievement of the intended results of the EMS.

• An interested party can be a person or organization that can affect, be affected by, or perceive themselves to be affected by a decision or activity. Not all parties will have needs and expectations affecting the organization.

• Each organization will have its own set of relevant interested parties which may change over time. Many organizations are already monitoring internal & external issues with potential to affect their EMS. They must provide evidence to internal & external auditors that the process exists and is effective.

On the other hand, external communication now it’s not an option. It’s now a mandatory item if it’s required by its own compliance obligations, or expectatives of the relevant interested parties.

This new clause regroups well known requirements but with new emphasis on evaluation of data from appropriate sources to provide relevant information for top management decision making. It requires evidence of the evaluation of results of monitoring and measurement, not just their analysis. The organization has to considered what, how and when to measure and prove that the outcomes from this decision result in appropriate monitoring of the environmental performance and effectiveness of the EMS. Information on environmental performance now also includes the use of trends and indicators.

DETERMINENECESSARY

COMPETENCE

ENSUREYOUR EMPLOYEESARE COMPETENT

TAKE ACTIONSTO ACQUIRENECESSARY

COMPENTENCE

VERIFYEFFECTIVENESSOF ACTIONS

TAKEN

RETAINDOCUMENTATEDINFORMATION

COMPETENT?

PEOPLE DOING WORK

UNDER THE ORGANIZATION’S

CONTROL

4

This clause replaces the current clause on management responsibilities. The elimination of the role of ‘management representative’ now requires a more proactive leadership role and greater involvement of top management in identifying risks that can affect the conformity of products, services, customer satisfaction and integrating EMS requirements into its business processes. Top-level commitment and empowerment of senior management has been raised up by the new standard, which means that the responsibility will not lie on one person. The environmental policy must include a commitment to improve all relevant aspects of the EMS, not just its effectiveness, and it must provide a framework (that is, a process) for “setting” the environmental objectives.

IMPORTANT CHANGES:

• Top management to establish, implement and maintain environmental policy

• Appropriate to the purpose and context of the organization• Available to relevant interested parties, as appropriate• Commitment to improve the EMS• Communicated, understood and applied within the

organization• Maintained as documented information

Clause

SCOPE1






OPERATION8

IMPROVEMENT10


SUPPORT7

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NEW DESCRIPTIONOF RESPONSABILITIES

TOP MANAGEMENT INVOLVED IN:

• clarification of mission and vision

• consideration of changes and trends

• relationships, perceptions and values of stakeholders

• strategic priorities and availability of appropriate resources

5

NEW, REVISED AND MORE EXPLICIT REQUIREMENTS:

REVISED REQUIREMENTS:

6.3 PLANNING OF CHANGES

EVIDENCE-BASED DECISION MAKING

• Consider life cycle perspective• Take into account abnormal emergency situations• Reasonably foreseeable emergency situations• Retain documented information• Establish environmental objectives at relevant functions and levels• Considering its risks and opportunities• The planning should include:

- what will be done- what resources will be required- when it will be completed- how the results will be evaluated

• Actions to achieve its environment objectives can be integrated into organization business processes

• Maintain documented information of its compliance obligations• Compliance obligations can result in risks and opportunities to the organization

Undertake changes in a planned and systematic manner by considering: • Potential consequences of change• Integrity of the EMS• Availability of resources• Allocation or reallocation of responsibilities and authorities

Decisions based on the analysis and evaluation of data and information are more likely to produce desired results.

• Decision-making can be a complex process, and it always involves some uncertainty. It often involves multiple types and sources of inputs, as well as their interpretation, which can be subjective. It is important to understand cause and effect relationships and potential unintended consequences. Facts, evidence and data analysis lead to greater objectivity and confidence in decisions made.

• The revision has not changed much this concept, except by being more explicit about what is expected from the organization and making it clear that analysis and evaluation of data is required for performance evaluation and to provide input to management review.

Clause

SCOPE1






OPERATION8

IMPROVEMENT10


SUPPORT7

2004 2015

6. PLANNING4.3. PLANNING



6.1 Actions to address risks and opportunities

4.3.1 Environmental aspects 6.1.2 Environmental aspects

6.1.3 Compliance obligations4.3.2 Legal and other requirements

4.3.1 and 4.3.2 6.1.4 Planning action

4.3.3 Objectives, targets and programmes 6.2.1 Environmental objectives

6.2.2 Planning actions to achieve environmental objectives4.3.3 Objectives, targets and programmes

Clause

SCOPE1






OPERATION8

IMPROVEMENT10


SUPPORT7

2004 2015

7. SUPPORT4.4. IMPLEMENTATION AND OPERATION

7.1 Resources

7.4 Communication4.4.3 Communication

4.4.4 Documentation

4.4.2 Competence, training and awareness

4.4.1 Resources, roles, responsibility and authority

4.4.2 Competence, training and awareness 7.2 Competence

7.5 Documented Information

7.3 Awareness

REVISED REQUIREMENTS:

• Determine and provide resources needed by the EMS “People performing work under the organization’s control”

• Consider potential impact on “environmental performance”

• Evaluate the effectiveness of the actions taken• Retain documented information as evidence of

competence• Not a specific management representative needed

6

This is a new section where control clauses from the 2004 standard have been re-grouped

7

Clause

SCOPE1






OPERATION8

IMPROVEMENT10


SUPPORT7



2004 2015

9. PERFORMANCE EVALUATION4.5 CHECKING

9.1 Monitoring, measurement, analysis and evaluation

9.2 Internal audit4.5.5 Internal audit

4.6 Management review

4.5.2 Evaluation of compliance

4.5.1 Monitoring and measurement

9.3 Management review

9.1.2 Evaluation of compliance

CHANGES: REVISED AND NEW REQUIREMENTS: • “Environmental performance” of the EMS also to be

“evaluated”• “What, how and when monitoring and measuring”• When the results shall be analyzed and evaluated• Communicate information related to its environmental

performance • Determinate frequency for the evaluation• “Take actions” if needed• Knowledge and understanding of the compliance status

REVISED AND NEW REQUIREMENTS:• “React” to the non-conformity: - Actions to control it - Deal with the “consequences”

• Determine if:- Other similar nonconformities do or potentially could exist- Changes if necessary to the EMS- Reference to corrective action procedure eliminated

- Documented information is required as evidence of nature of nonconformities

NEW REQUIREMENTS:• Revised and new requirements:

- Continually improve also adequacy and suitability of the EMS- Consider outputs of analysis, evaluation and management reviews

• Planning of internal audits need to consider also environmental importance of processes, changes impacting the organization

• Audit programs to include frequency, responsibilities, planning requirements and reporting

• Results of audits to be reported to relevant management• Requirement for documented procedure eliminated

Clause

SCOPE1






OPERATION8

IMPROVEMENT10


SUPPORT7

2004 2015

10. IMPROVEMENT

4.5.3 Non-conformity, corrective action and preventive action 10.2 Non-conformity and corrective action

10.3 Continual improvement









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NEWREQUIREMENTS

Includes requirements from clause 4.5.3 of ISO 14001:2004

WHAT IMPACT TO EXPECT ON YOUR MANAGEMENT SYSTEM?

CHANGES ARE MORE SIGNIFICANT THAN FOR THE PREVIOUS REVISIONTHE IMPACT OF THE CHANGES DEPENDS ON:

• The Management System current maturity• The organization strategic decision to integrate

more the different Management Systems

LOWIMPACT

MEDIUMIMPACT

MEDIUMIMPACT

HIGHIMPACT

More advanced Management

System

Keep the same level of integration of the Management system

Maturity of the Management system

Towards more integration of Management systems

Increase integration of the Management systems

More simple Management

System

WHAT IS THE TRANSITION PROCESS?GET THE NEW CERTIFICATION ISO: 2015

STARTING DATE TO PREPARE TRANSITION

2ND QUARTER 2015

DEAD-LINE TO MOVE TO ISO 2015 CERTIFICATE

3RD QUARTER 2018

THE TRANSITION PROCESS TAKES

6 TO 18 MONTHS

TRAIN YOUR CORE TEAM (ENVIRONMENTAL MANAGERS, INTERNAL AUDITORS, CEO)

ADAPT YOUR MANAGEMENT PROCESSES TO MAKE

THEM COMPLIANT

INTEGRATE PARTS OF OTHER MANAGEMENT SYSTEMS & UPDATE DOCUMENTATION

MONITOR THE NEW PROCESSES, PRODUCTS

& ANALYSE NEW KPIs. ACT ACCORDINGLY

During the 3-year-transition period, the organization decides when it transitions.An organization can still be recertified to the old standard during this period.

Current certificates remain valid until the end of the transition period.

8 ISO 14001:2015 TOP MANAGEMENT - ENVIRONMENTAL MANAGERSTECHNICAL GUIDE

WHAT ARE YOUR BENEFITS OF THE TRANSITION?

Better and timelydecisions based on relevant and

pertinent informationYou have more

freedom to develop your own wayto address the requirements

of the standard

Higher efficiency of the EMS due

to higher involvement of your employees and stakeholders

Clients’ confidence in your products

and services will be strengthened

Responsibility for environmental

issues will be shared between several

employees

Fewer prescribed

requirementsThe EMS will be

closely aligned with the Core Business

Processes tofacilitate an effective

implementation

HLS makes iteasier for you to

integrate more than one standard in

your management system

You will ensure long-lasting customer

satisfaction due to improved

‘risk-management’

The creation of a knowledge-database will ensure the effective internal exchange of

company-owned knowledge

Environmental Management is placed at the

very core of business governance

You will establish sustainable relationships

with all relevant stakeholders

You will assure to deliver high quality

products and services

Less directive requirements

Increasing ability to meet customer and

other relevant interested parties requirements

Continual improvement

It allows all types of businesses and activity sectors to better benefit from

ISO 14001

Limiting the risks involved in the

operation of relevant processes

It will be easierfor you to meet the mandatory

requirements from your customers

EMS will be closely taillored

to each organization specificities

Greater motivated employees

Anticipation of future and current

needs from your stakeholders will lead

to an early identification of business

opportunities

Less emphasis on documents

Simplified language and text

9ISO 14001:2015 TOP MANAGEMENT - ENVIRONMENTAL MANAGERSTECHNICAL GUIDE

A better environmental impact

management

Increased operational control

over the environmental aspect of the activities

ISO 14001:2015 GAP ANALYSIS TOOL AND GAP ANALYSIS ON SITE

BUSINESS CHALLENGE

In a world of ever changing economic, technological and environmental challenges, companies need to constantly transform themselves to stay ahead. The international standard for Environmental management, ISO 14001 is being revised in 2015 to help drive this competitive advantage.

You want to manage your company transition to ISO 14001:2015 in a fully secure manner and want to know what areas of your Environmental management system have to be adapted to ISO 14001:2015?

SOLUTION

What is ISO 14001:2015 GAP ANALYSIS TOOL AND GAP ANALYSIS ON SITE ?With the gap analysis tool you can review your current Environmental management system against the requirements of ISO 14001:2015. With the Verification on Site, a qualified Bureau Veritas auditor will then verify and validate the gaps you have identified in your current EMS.

What are the key benefits?It helps to identify the gap between your current situation and the future state you want to reach to be compliant to ISO14001:2015.

HOW CAN BUREAU VERITAS SUPPORTYOU IN YOUR TRANSITION?

E-LEARNING COURSESNOW AVAILABLE!Get trained to the transition at your own pace and without engaging in travel expenses.

AVAILABLEIN DIFFERENTLANGUAGES

10 ISO 14001:2015 TOP MANAGEMENT - ENVIRONMENTAL MANAGERSTECHNICAL GUIDE

11ISO 14001:2015 TOP MANAGEMENT - ENVIRONMENTAL MANAGERSTECHNICAL GUIDE

REQUEST A PRE-AUDIT

WHAT IS IT ABOUT?

• An optional overview and validation audit of ISO 14001:2015 requirements against their current compliance in an ISO 14001:2004 Environmental management system and the new changes coming from the revision of the standard.

WHAT VALUE DOES IT BRING TO YOUR TRANSITION:

• An opportunity to fully understand the new requirements and their impact on your existing management system. This can then clarify the actions you need to take to achieve transition successfully.

BUT:

• A pre-audit is completely independent from the transition audit. It does not grant 9001:2015 or 14001:2015 certification

A WIDE RANGE OF SPECIALIZED TRAINING

AWARNESSSEMINARS ANDWORKSHOPS

This course will help you find out what you need to know about transitioning to the new ISO 14001:2015 standard. You will discover more about the changes and how these will affect your organization so you can start putting transition arrangements in place.

This course will enable you to identify the core changes and requirements of ISO. It will assist you with the implementation of the changes within your business.

On completion of the course, you will be able to apply your knowledge of the amended requirements to ISO 14001:2015 to develop an action plan to aid your implementation processes.

This course will help you stay at the forefront of EMS strategy. By attending you will transform your existing auditor skills to ISO 14001:2015.

Building on your knowledge you will develop the skills to audit against the changing landscape of ISO 14001:2015 Environmental Management System (EMS).You’ll gain the practical knowledge needed to build your auditing skills.

A series of deep dive workshops, which focus on auditing risk, leadership, external provision and facilitated action are also available for you to attend.

This workshop will help you identify the requirements of ISO 14001:2015 with regard to process risk management and identify the tools and techniques to implement a risk based approach within your management system.

On completion of the course, you will be able to apply your knowledge to identify, classify, quantify and treat risks and develop an action plan to implement a risk your organizations.

INTERNALAUDITORTRAINING

REVISED 2015STANDARDSTRAINING

RISKMANAGEMENTTRAINING

AUDIT OF TRANSITION DURING PLANNED AUDITS

WHAT IS IT?

• The transition requirements are audited as part of one of the ensuing planned audits such as the surveillance or Recertification audit• During this audit, conformance with the revised standard is assessed along with other requirements

WHEN TO DO IT:

• Whenever you are ready with implementation of all changes• Whenever you are planning for your next surveillance or Recertification whichever is due at that time

Beware: from End of Sept2018, your certificate will no longer be valid.

WHAT ARE THE BENEFITS FOR YOUR COMPANY?

• There is no need of a separate audit.

Beware: If the organization is found not conform to all the requirements, non conformities will be raised requiring for closure before a new certificate can be issued.

TO FIND OUT MORE ABOUT TRAINING AVAILABILITY AND TIMES,PLEASE CONTACT YOUR LOCAL BUREAU VERITAS PARTNER

ISO14001-2015_Technical+Guide

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