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ISE 412: Human Factors Engineering
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Transcript of ISE 412: Human Factors Engineering
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ISE 412: Human Factors Engineering
Dr. Laura Moody
Fall, 2008
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Course Goals
Upon completion of ISE 412, students will be able to: Develop, conduct, and evaluate the results of human
factors research. Develop models of human-machine systems. Develop information requirements based on
understanding of human sensory processing and cognition.
Develop action requirements based on understanding of human response capabilities and limitations.
Design human-machine interactive systems based on appropriate models, information and action requirements, and an understanding of human abilities, limitations, and preferences.
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In addition, you should be able to …
Listen purposefully. Observe actively . Ask questions to gain a deeper understanding. Use observation and questioning to better
understand how people relate to technology and their environment (and vice versa.)
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Background: History of Human Factors
EARLY DAYS …
understanding complexity
pervasive human factors
LATER … NOW …
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The Designer’s Dilemma
goals
constraints
priorities
requirements
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Modern Human Factors Understands That …
PEOPLE USE TECHNOLOGY …TO ACCOMPLISH THEIR GOALS …
IN THEIR ENVIRONMENT.
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Related Fields
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Understanding the Human Factors Problem
What information is needed? What is available?
How is information obtained / presented?
How does the person understand the situation? How does he/she know what to do?
What actions are available? How are they initiated?
What is the result of the person’s action?
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HF in Complex Systems(aka, Human-Systems Integration)
from: Federal Aviation Administration, NSWCDD/TR-01/101: Human-Centered Systems Engineering Process Guidance.
http://www.hf.faa.gov/docs/508/docs/Human_System_Engineering_(NSWC).pdf
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Understanding HF in Consumer Products
Hierarchy of User Needs (from Bonapace, 2002)
Examples …
safety and well-being
pleasure
usability
functionality
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PRMPRODUCTION RELEASE MILESTONE
DRMDESIGN RELEASE MILESTONE
POS PROJECT OBJECTIVE SUMMARY
• Identify behaviors, perceptions, beliefs and attitudes
• Develop user experience map• Identify user types / styles of
use• Develop process maps and/or
user models and interaction styles
• Investigate habits and practices• Culture & Lifestyle• Identify unmet latent
needs/desires• Benchmarking
ISTIDEA SCREEN TOLLGATE
• HF design requirements• Design guidance /
recommendation• Professional assessment• Concept evaluation• Benchmarking
CONCEPTUALISATION
• Design guidance• Professional
assessment• Product evaluation• Benchmarking
• Field testing• Follow up research• Benchmarking
CETCONCEPT EVALUATION TOLLGATE
BETBUSINESS EVALUATION TOLLGATE
POST AUDIT
CONVERSION EXECUTIONPRE IST
CSMCONCEPT SELECTION MILESTONE
MLMMARKET LAUNCH MILESTONE
CUSTOMER CUSTOMER
Human Factors in the Product Development Process
Research
ModelDefine Req’ts. Design Evaluatio
n