ISE 412: Human Factors Engineering
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ISE 412: Human Factors Engineering Dr. Laura Moody Fall, 2006
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ISE 412: Human Factors Engineering. Dr. Laura Moody Fall, 2006. Course Goals. Upon completion of ISE 412, students will be able to: Develop, conduct, and evaluate the results of human factors research. Develop models of human-machine systems. - PowerPoint PPT Presentation
Transcript of ISE 412: Human Factors Engineering
ISE 412: Human Factors Engineering
Dr. Laura Moody
Fall, 2006
Course Goals
Upon completion of ISE 412, students will be able to: Develop, conduct, and evaluate the results of human factors
research. Develop models of human-machine systems. Develop information requirements based on understanding of
human sensory processing and cognition. Develop action requirements based on understanding of
human response capabilities and limitations. Design human-machine interactive systems based on
appropriate models, information and action requirements, and an understanding of human abilities, limitations, and preferences.
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In addition, you should be able to …
Listen purposefully. Observe actively . Ask questions to gain a deeper understanding. Use observation and questioning to better
understand how people relate to technology and their environment (and vice versa.)
Understand how the concepts you learn in ISE 412 integrate with what you’ve learned, are learning, or will learn in other courses and as you progress in your career.
Prerequisites and Grading
Prerequisite: ISE 311
Grading Homework/Labs 20% Paper Review(s) 10% Team Project 20% Exam 1 15% Exam 2 15% Final Exam 15% Other 5%
Participation
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Background: History of Human Factors
EARLY DAYS …
understanding complexity
pervasive human factors
LATER … NOW …
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The Designer’s Dilemma
goals
constraints
priorities
requirements
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Modern Human Factors Understands That …
PEOPLE USE TECHNOLOGY …TO ACCOMPLISH THEIR GOALS …
IN THEIR ENVIRONMENT.
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Related Fields
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Understanding the Human Factors Problem
What information is needed? What is available?
How is information obtained / presented?
How does the person understand the situation? How does he/she know what to do?
What actions are available? How are they initiated?
What is the result of the person’s action?
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Understanding HF in Consumer Products
Hierarchy of User Needs (from Bonapace, 2002)
Examples …
safety and well-being
pleasure
usability
functionality
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‘Foundational’ Human Factors: 1st Three Levels
“Usability” : the extent to which a product can be used by specified users to achieve
specified goals with effectiveness, efficiency, and satisfaction in a specified
context of use.(ISO 9241-11)
For Example:
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Towards the ‘New’ Human Factors in Product Design: Adding ‘Desirable’
“Break out of the ‘sea of white’”
Provide a ‘useful’ and ‘usable’ product.
Meet / exceed consumer needs.
For Example:
safety and well-being
pleasure
usability
functionality
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PRMPRODUCTION RELEASE MILESTONE
DRMDESIGN RELEASE MILESTONE
POS PROJECT OBJECTIVE SUMMARY
• Identify behaviors, perceptions, beliefs and attitudes
• Develop user experience map• Identify user types / styles of
use• Develop process maps and/or
user models and interaction styles
• Investigate habits and practices• Culture & Lifestyle• Identify unmet latent
needs/desires• Benchmarking
ISTIDEA SCREEN TOLLGATE
• HF design requirements• Design guidance /
recommendation• Professional assessment• Concept evaluation• Benchmarking
CONCEPTUALISATION
• Design guidance• Professional
assessment• Product evaluation• Benchmarking
• Field testing• Follow up research• Benchmarking
CETCONCEPT EVALUATION TOLLGATE
BETBUSINESS EVALUATION TOLLGATE
POST AUDIT
CONVERSION EXECUTIONPRE IST
CSMCONCEPT SELECTION MILESTONE
MLMMARKET LAUNCH MILESTONE
CUSTOMER CUSTOMER
Human Factors in the Product Development Process
Research
ModelDefine Req’ts. Design Evaluatio
n
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How HF Fits in the Design of Complex Systems
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What Happens in Complex Systems?
ConceptRefinement
TechnologyDevelopment
System DevelopmentAnd Demonstration
Production andDeployment
Operations andSupport
Pre-Systems Acquisition Systems Acquisition Sustainment
A B C IOC FOC
Mission DecompositionFunctional DecompositionsTop Down Functional AnalysesAlternative Manning StrategiesUser-Centered Concepts of OperationTraining Concepts of OperationDisplay and Control GuidelinesDisplay and Control Reference ModelHSI Performance MetricsHSI Requirements
Requirements ReviewsHSI Plan Review/AcceptanceQuantitative RequirementsPerformance MetricsHSI DocumentationHSI Design Review/CertificationUsability Test Plans/TestingTest Plan Reviews
HSI Software DevelopmentHSI Software ValidationHSI Software VerificationTestingTraining System/Documentation ReviewMaintainability Validation
EC Concept PaperCPCR ReviewECP Review
Concept Refinement EvolutionTask AnalysesFunctional AllocationManning AnalysesWorkload AnalysesTeam and Individual ReqtsPersonnel Skill ReqtsTraining Reqts AnalysisTraining System REQs
Requirements ElicitationFleet Feedback AnalysisMPT Effectiveness
HSI Test BedDisplay PrototypingUser Interface HardwareControlsHuman Performance ModelingExperimental Design Technology Demonstrations
