ISAGO New Model - International Air Transport Association New Model Speakers: • Max ... North Asia...
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ISAGO New Model Speakers: • Max Corsi, Manager Airport Operations & Safety, Air Transat • Berthe Lawson, Assistant Manager, Global Operational Audits, IATA • Monika Mejstrikova, Head Ground Operations Audits, IATA
Transcript of ISAGO New Model - International Air Transport Association New Model Speakers: • Max ... North Asia...
ISAGONewModel
Speakers:• MaxCorsi,ManagerAirportOperations&Safety,AirTransat• BertheLawson,AssistantManager,GlobalOperationalAudits,IATA• MonikaMejstrikova,HeadGroundOperationsAudits,IATA
(2008-2017)
(2018andBeyond)
9YearsofHistory
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SteadyGrowth
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TotalRegistrations GSPsintheRegistry AirportsWorlwide
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960
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2014 2015 2016
SteadyGrowth
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ISAGO Registry
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NorthAmericaFAA
TransportCanada
GuatemalaCostaRicaChilePeru
LatinAmerica AfricaEthiopiaNigeria
EuropeFranceTurkeyBelgiumLatviaNetherlands
MENAJordanLebanonKuwaitUAE
OmanMinistryofTransport
NorthAsiaTaiwan
HongKongMacau
AsiaPacificSingaporeMexico
Autoridad AeronauticaCivilPanama
MinistryofTransportAustriaUnitedKingdomECAC
RegulatoryEndorsements
8
AirportsandAirportAuthorityEndorsements
NorthAmericaSeattleMontrealTorontoCalgary
Antigua&BarbudaGuayaquilLimaElSalvadorMontegoBayMexicoBogotaCartagena
QuitoSurinameHonduras
LatinAmerica
AfricaSouthAfrica’sAirports– Airports
CompanySouthAfrica
EuropeAmsterdamVeniceCopenhagenRoma– Fiumicino
London– HeathrowFINAVIACluj-Napoca
Larnaka
MENAJordanLebanonKuwaitUAEOman
NorthAsiaHongKong
HebeiChengduBeijing
AsiaPacificSingaporeMelbourne
PerthAdelaideBrisbane
AustralianAirportAssociationMale
Mumbai
RUS/CISKiev
Moscow– DomodedovoYekaterinburg– Koltsovo
GroupofAirports– LLCBaselAero
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UnsustainableGrowth
2235 37 38 35 44 44 43 4137
108 116134
155
193215
253 252
2
28
105121
175
240
298
351
428
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2008 2009 2010 2011 2012 2013 2014 2015 2016PoolMembers AuditsPerformed StationsontheRegistry
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ISAGO – ANeedforChangeQ ResourceChallengeQ Auditor’sQualificationsandIndependencyQ SimplificationQ CustomerFocusQ SharedCostQ AuditScopeExpansionQ IATAControl
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TheNewISAGO – ProjectApproachQ 2014– SWOTAnalysisCompletedQ 2015– NewSolutionProposedQ Project2016-2017– DevelopmentofNewModelQ September2017- LaunchQ 2018– NewAuditModelOperational
QInthemeantime,ISAGOStrategy(2013-2017)Continues
WhatWillitLookLike?
TheNew
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Today
AirlinesPoolAuditors
AirlinesAuditsCoordinationandPlanning
LimitedAuditscope
AuditCostcoveredbyAirlines
2018andonwards
CharterofProfessionalAuditors
ISAGOAgentsAuditsAdministration
Auditscopeexpansion
SharedCostStructure
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NewISAGO – CoPA QualificationProcessQCharterofProfessionalAuditors(CoPA)
QQualificationprocessQTrainingQAuthorizationsforspecificdisciplines
QCoPA MembershipQInitialmembershipQAnnualreview
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NewISAGO – ExtendedIATAManagement
QContractingofISAGO Agent(s)(GOAs)QGOATenderQ2-YearContractQResponsibilities
QISAGO AuditPerformanceOversightQAssessmentmanagedbyIATA
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NewISAGO – RegistrationSchemeQISAGORegistrationofGSP
QStationsareaccreditedundercorporateregistrationQRegistration3-YearPeriodQStationAccreditation2-YearPeriodQHQAuditQStationAudit
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CostBreakdownPrimaryCosts SecondaryCosts
QProfessionalFees(SetRates)QLeadAuditor(Pre- andPost- AuditActivities)
QAuditor(perDiscipline)QOtherCosts
QTravel/AccommodationQGOA/IATAAdministration
CoveredbyProvider
QAdministration(SetRates)QIATA(ProgramManagement:Development,Allocation,AuditSoftware,DigitalTransformation,CoPA Administration,Training,ProgramOversight)
CoveredbyAirlines
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Canbefoundatwww.iata.org/isago
GOPM(Ed.1)PreviewRelease
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Transition plan
WhatchangesareinstoreforProviders?
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ISAGO RegistrationandStationAccreditationQRegistrationforProviderasanorganization
QValidity– 36months
QStationaccreditationforregisteredProviderQInitialmustbewithin4monthsfromMHQQValidity– 24months
QRegistration/accreditationcountsfromon-siteclosingmeeting
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ISAGO RegistrationandStationAccreditationQAuditclosureperiod– upto6monthsQInitialandrenewal– sameclosureperiodQRenewalauditshallstart6monthsbeforeexpiryQAllrenewalauditsmustbeclosed
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ISAGO RegistrationandStationAccreditationQProvider’sexpositionQSubmitprofileofyourcompanyQStationnetworkQOn-line,livemaintenanceQReportinganychanges
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CorporateAudit(HQ)QApplicabletoProviderwithmultiplestationoperationsQFullscopeaudit– ORMandapplicableOpsdisciplinesQORM– DocumentedandImplementedQOpsdiscipline(s)– DocumentedQPre-onsitedocumentationassessmentQFocusonHQoversight
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StationAudit(ST)QApplicabletoProviderwithmultiplestationoperationsQScopeoftheauditdependsonoperationalprofileQORM– AlwaysinscopeQFocusonimplementationofprocessesQObservationsandsampling
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QDocumentaryreferencesfromHQauditwillbeusedQLevelofinternalconformitywillbeassessedQStationvariationwillbeassessedQLocalspecificswillbeaddressedQFocusonalignmentbetweenHQandST
StationAudit(ST)
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QApplicabletoProviderwithonlyonestationQ24monthsvalidity
CombinedAudit(CT)
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AuditScope(Discipline)
HeadquartersRegistrationAuditDays*
StationAccreditationAuditDays
ORM 3.0 2.0LOD 1.0 1.0
PAB 1.0 1.0
HDL 1.5 1.5
AGM 1.0 1.5
CGM 1.0 1.5
*includestimeassignedtoadisciplineandtakenbyapre-onsiteheadquartersauditdocumentationassessment
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QBasedonmandatoryman-daysQ700USDperman-dayQFouradditionalman-daystoLeadAuditorQGOAandIATAadminfee1000USDeachQAuditortravelandaccommodation
AuditFee
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AuditFee– Example1QFullScopeHQQ8.5*700=5,950Q4.0*700=2,800Q2*1,000=2,000
TOTAL:10,750USD
QFullScopeSTQ8.5*700=5,950Q4.0*700=2,800Q2*1,000=2,000
TOTAL:10,750USD+travel&accommodation
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AuditFee– Example2QHQ– CLCQ4*700=2,800Q4.0*700=2,800Q2*1,000=2,000
TOTAL:7,600USD
QST– CLCQ3*700=2,100Q4.0*700=2,800Q2*1,000=2,000
TOTAL:6,900USD+travel&accommodation
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AuditFee– Example3
QHQ– CargoOnlyQ4*700=2,800Q4.0*700=2,800Q2*1,000=2,000
TOTAL:7,600USD
QST– CargoOnlyQ3.5*700=2,450Q4.0*700=2,800Q2*1,000=2,000
TOTAL:7,250USD+travel&accommodation
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AuditFee– Example4
QHQ– HDL,AGMQ5.5*700=3,850Q4.0*700=2,800Q2*1,000=2,000
TOTAL:8,650USD
QST– HDL,AGMQ5*700=3,500Q4.0*700=2,800Q2*1,000=2,000
TOTAL:8,300USD+travel&accommodation
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QPublicwithfullregistration/accreditationdetails+certificateQAuditreportownedbytheProviderQIATAcustodianofthereportQSharingsystemforthereportsQIATAmanagesreportsharingwithProvider’sconsent,ALWAYS
ISAGO Registry
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QAccesstoreportsforairlinesQSubscriptionfeeQPurchaseindividualreport
QAccesstothereportsforRegulatorsQViaOperatororProvider
AuditReportSharingQAccesstothereportsforAirports
QParticipatingAirport(requesttoIATA)
QNon-participatingAirport(purchase)
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QCouldbetriggeredby:QProvider’sreportingresponsibilityQAirline/Airports/CAAchallengingtheauditreportoraprovider’songoingconformitytotheGOSARPs
VerificationAudit
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QAuditApplication,Allocation&SchedulingAuditapplicationfromJanuary– 31July
QAugusttoDecember– regularapplication– closedQAdditionalapplicationtobeprocessedadhocQAuditAgreementtobesignedbyIATA/Provideranytimepriorto15August
AuditApplication,Allocation&Scheduling
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QAuditsallocatedtoGOA– 30SeptemberQPreliminaryschedule(GOAandProvider)– 31OctoberQConfirmeddateofaudit– 15DecemberQInvoicingcalendar– TBD
AuditApplication,Allocation&Scheduling
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QAuditapplicationfrom1Juneto31AugustQAuditAgreementtobesignedanytimeprior15SeptemberQInvoicingcalendar– TBD
AuditApplication,Allocation&Scheduling– 2017
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QSafetybenefitsQRegistrationschemeQGlobalstandardizationandharmonizationQSystemforassessmentandvalidationofSMSQCostreductionQSelf-regulatingenvironment
ISAGO ValueforProviders
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ISAGORegisteredProvider- Performance
CharterofProfessionalAuditorsModule2
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CoPA – PrerequisitesEducation
QSecondaryEducation– ANDQFormalAuditorTraining– ANDQSMSTrainingbasedonICAOProvisions
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CoPA – PrerequisitesExperience
QGeneralExperience– ANDQDisciplineSpecificTraining
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AuditingExperience10GroundOpsAudits
ExperienceinAircraftOperations(IOSA)
GeneralExperience- Auditing
OperationalExperience4GroundOpsAudits
OR
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QOperationalExperienceQ≥4yearsoveralloperationalexperience– ANDQActive>12monthswithinlast24months– ANDQ≥4audits(≥1withinlast12months)ingroundoperations
GeneralExperience
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QAuditingExperienceQ≥4yearsexperiencewithinIOSAscope– ANDQCompleted≥10auditswithinlast4years(≥4auditswithinlast12months)
GeneralExperience
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10AuditsintheSpecificDiscipline
2YearsofOperationalExperienceintheSpecificDiscipline
OR
DisciplineSpecificExperience
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DisciplineSpecificExperienceForORMQualification
QCompleted≥10auditsingroundoperations– ANDQ≥2yearsexperienceinrelevantmanagementrole
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CoPA – AuditorQualificationProcessQStep1– Application&InitialAssessment
QThroughCoPA PortalQIATAInterview(Pre-assessment)
QStep2– Discipline-SpecificTrainingQCBTModulesQPost-TrainingAssessment
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CoPA – AuditorQualificationProcessQStep3– ISAGO AuditorTraining
QClassroomQStep4– EvaluationAudit
QOn-SiteAssessment
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CoPA FeesQCBTTrainings:QORM– 600USDQAllotherdisciplines– 300USDQMinimumof2disciplines
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CoPA FeesQClassroomTrainings:QInitialAuditor– 1,800USDQLeadAuditor– 1,700USD
QEvaluationAudit:QCostoftravelandaccommodation
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CoPA FeesExample– FullScopeAuditorQ 5*300=1,500USD+600USD(ORM)=2,100USDQ ClassroomAuditor=1,800USDQ TravelCost=~4,000USDQ Total=~7,900USDQ CostcanberecoveredafterfirstfewISAGO audits
WhatarethebenefitsforotherStakeholders?
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What’sinitforme?QSelf-RegulatoryenvironmentQReductionofriskinGroundOperations
QDrivingglobalharmonizationandstandardization
QCostsharingmodel
QTransparentRegistrationschemeofProviders
QValidationofSMSimplementationbyProviders
QContributiontoStateSafetyProgram
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QObserveauditQBecomeaCoPAauditorQAcceptISAGO systemasalternative/acceptablemeansofcompliancetoOperator’sandAirport’soversightprograms
QContributetoISAGO programrequirements
QShareinformation– triggerverificationaudit
QAccessAuditReport
CooperationwithISAGO
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WePartnerforMutualBenefit
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WeChampiontheGlobalBigPicture
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WeBuildStandardsThroughExpertise
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WeActwithSimpleHumanTouchStakeholders
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