Is 9001 annex sl-supervisingmanagementrcc-buildingsconstruction

Annex SL ISO 9001-2015 QMS SupervisingManagementRCCBuildingsConstruction IntPE(India) Suraj Singh

IS 9001-2015Annex SL (Supervising Management RCC Buildings Construction Template)

Quality System (Supervising Management RCC Buildings Construction)1 An organisation adopts a management system to take care of comfortably

achieving its set objectives, which being in this case Supervising Management RCC Buildings Construction

2 Management system comprises various sets of procedures for charting out & implementing various operations or activities, so as to successfully reach its intended objectives, which lead to enhanced use of resources, improvement on risk management & increased customer satisfaction by meeting product or services expectations. In this case, product is Supervising Management RCC Buildings Construction.

3 Organizations do work on various management systems, say Quality Management, Environment Management, Safety Management etc. All 3 systems apply in this case directly as well as indirectly.

4 These various systems in line to ISO 9001-2008 used to work on varying management structures, causing inconvenience to interface with each other, but now all these issues shall be dealt with, as framed in a common template

5 Annex SL being a high level Management System has produced a common platform, so as all systems that organization adopts can be drawn, based on Annex SL designs or format. Supervising Management RCC Buildings Construction can be easily defined within its format

6 Such arrangement provides many commonalities in designing system, implementation, monitoring, evaluation & improvement, by trying to eliminate conflicts that existed within ISO 9001-2008 system. Various stages related Supervising Management RCC Buildings Construction can be covered within this Template successfully

7 All management systems shall have single high level identical core text, with common terms & definitions, which can be defined within Annex SL.

8 High level structure cannot be changed, but discipline specific sub clauses can be both added or changed, as such additions may be made where required, related to Supervising Management RCC Buildings Construction

9 Annex SL applies to all Management System standards, publically available specifications & technical specifications as well as, customised requirements.

10 Revised ISO 9001, 14001 & 45001 shall all be based on Annex SL high level structure, where related to in this case, though not included herein

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11 This Annex SL template shown below is only for indicative guidance to apprise an engineer, how new system adopted by ISO effective September 2015, work to produce organizational prime Quality document, which shall govern whole organization quality process, required by business adding accountability sharable by business & technocrats leaders

12 Wherever & Whatever requirements demand, items can be added as sub clauses, but no deletions can be made

13 Purpose of this template is just to project quality track demanded by ISO 9001-2015 system, which is a mandate published by ISO & without which applications, all existing ISO 9001-2008 registered certifications shall stand invalid after 3 years of September 2015

14 Therefore, this Annex SL adoption is a must for new quality system operating globally

Annex SL Supervising Management RCC Buildings Construction

Clause Format title Description & intended actions, related to PDCA (Plan-Do-Check-Act) followed by description of scope

Clause 1 Scope IncludesIntended outcome of management system, which are industry specific & should be aligned with Clause 4 Context of Organisation

To be included in Annex SL template

1 Supervising Management RCC Buildings Construction from commencement to completion stages

2 Construction prosecuted by owner appointed contracting organization/s including subcontractors

3 Delivery of design & specification wise/ compliant completed building under certification of completion per contract documents & regulations

Clause 2 Normative references

IncludesDetails of reference standards or publications, relevant to particular standard


1 Service contract between Supervising manager or consultant & owner

2 Contract between owner & contractor3 ISO 9001-2015 Contractor’s organization

document4 Project schedules5 All designs all disciplines6 All working & shop drawings all disciplines7 All other contract documents

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8 All specifications within contract9 All testing references10 All as built drawings & references11 All materials & other items

Supporting references1 Euro/ACI/IS codes & various National

Annexes & NDFs / PDs etc.2 en.1990.2002-BasisOfDesigns3 en.1991.1.1.2002-Actions4 en.1991.1.2.2002-ActionByFire5 en.1991.1.3.2003-ActionBySnow6 en.1991.1.4.2005-ActionByWind7 en.1991.1.5.2003-ActionByTherm8 en.1991.1.6.2005-ActionByExecution9 en.1991.1.7.2006-ActionByAccidents10 en.1992.1.1.2004-DesignConcrete11 en.1992.1.2.2004-DesignConcreteStructureFire

etc.12 bs.na.en.1990.2005 etc.13 ACI 318 etc.14 IS Code 456-2000 etc.15 NBC 200516 Building Bye Laws related to area of site

Clause 3 Terms & definitions

IncludesDetailed terms & definitions applicable to particular / specific standard in addition to format related terms & conditions


Control references1 Daily progress report or status2 Memos to contractor3 Technical clarification4 Engineering clarification5 Contractual clarification6 Request For Inspection General Items7 Request For Inspection Concrete Pours 8 Non compliance report9 Material approval request10 Drawing approval request11 Temporary works12 Preparatory works 13 Permanent works

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14 Construction method statements15 Standard working designs or details16 Quality management statements including

check lists & ITPs17 Safety management documents including safety

induction, training, upkeep & surveillance18 Fire prevention & suppression

Supporting references1 Excavation2 Soil testing on site3 Soil improvements4 Blinding5 Concrete protection Water proofing below

ground & above ground6 Cast in Situ concrete7 Form work8 Reinforcement fabrication9 Reinforcement placement10 Precast/Pre-stressed concrete if included11 Concrete Class12 Reinforcement grade13 Soil backfill14 Piping15 Concrete block walls16 Roofing17 Plastering / rendering18 Flooring19 Doors / windows / ironmongery20 Kitchens21 Wet areas22 Finishes23 Special items24 Testing & commissioning25 Design Estimated quantities26 Issued for Information drawings27 Issued for building permit drawings28 Issued for construction drawings29 Revised designs30 National annexes

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31 Nationally determined parameters32 Published documents33 And all other necessary definitions

Clause 4 Context of organization

Includes1 Understanding organization & its context2 Understanding needs & expectation of parties3 Determining scope of Management System4 Management System

Points for Considerations1 Why organization is here?2 Identify internal & external issue that impact intended outcome3 Interested parties & their requirements4 Define scope & set boundaries of management system5 Raise employees awareness & involvement


1 This organization intends to serve public by providing dedicated teams for building related site works engineering supervision for getting best possible product/works deliveries, related to RCC buildings

2 Intend to help public avail benefits of best technical knowhow regarding RCC buildings, either directly to owner of building or to professional architect, appointed by building owner, or to end user or to all stakeholders as case may be

3 Organization is a small group of technocrats, but with high level profile backup of engineering supervision management attainment

4 Organisation is capable to augment its strength, all disciplines, pertinent supervising experts as & when required

5 Organization understands that it is its professional, national & social responsibility to contemplate, analyse, consider & reconsider to produce best & fittest degree of works supervision at economical & sustainable ecological cost, forcing keeping site tidy, safe in all respects & help to avoid inconvenience to public

6 Organization understands that product end user expects best sustainable economically, ecologically & within acceptable criteria, graded with quality controlled product all such

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operations that can assist site work with minimum efforts & maximum benefits

7 Organizational leader ensures that it well understands requirements mandated by laws, regulations, contract documents, good industrial practices, owner, architect & others

8 Internal issues are references to mandatory & advisory practice national & international codes prosecution requirements

9 External issues are site coordination with statutory & government authorities, appointed architects & owner’s representatives as well as, direct & indirect impact groups, which need be taken care of

10 Organization leader make sure that there should be no delay on conducting work supervision schedule, which works if delayed shall mar site prosecution & impose on consequential delays on project completion

11 Management scope determined to be limited from

a Project requirement study, b Contract review studyc Ensuring contract requirements are complied

with in every respectd Ensuring that contractor’s agent & its staff on

project site understands important contract provisions, so as not to mar work progress, due to misunderstanding evolved due to whatever such provisions

e Ensuring that contractor operates all necessary contract provisions prior to relevant operations are adversely impacted

f Ensuring that all relevant required formats have been issued to contractor, which shall be used as cover to forward various proposals & submissions to supervising manager or resident engineer or engineer

g Architectural designs review study, h Structural design review study,

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i Structural designs coordination, j Building allied services coordination, k Meeting regulatory provisions directly or

through contractor, depending on contract provisions,

l Review all shop & working drawings produced by contractor

m All disciplines drawings coordination,n Issue contractor raised queries clarifications as

& when necessaryo Approve resolution related to disciplinary

clashes with other disciplines, p Site co-ordination with other professional

vendors through contractor for example HVAC, electrical, loss prevention, access controls, security, elevator & escalator, electronics, security vendor etc.

q Conducting all site progress meetings,r Issuing minutes of progress meetingss Reviewing contractor conducted subcontractors

coordination meetingst Reviewing contractor submitted construction

method statements & approving such statements

12 To accomplish foregoing management activities scope, ISO 9001-2015 very well, support application for permits to operator of area for road diversion, closure, cold & hot work permits etc. to be applied with & operated for all such works

13 All such operations shall be susceptible to ensuring safety compliance under relevant management system

14 All such operations shall be monitored, measured, evaluated & placed in for further improvement in all cases

15 All our involved personnel shall be put into stream of safety training as & when required on site to be conducted by experts

16 All our involved personnel shall be put in

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system training from time to time & would be required to update adopted system & also, requested to submit their experience based suggestions for improvement

17 All personnel shall be advised to understand whole system, so as not to miss any activity on supervision of RCC buildings projects

Clause 5 Leadership Includes1 Leadership & commitment2 Policy3 Organisational roles, responsibilities & authorities

Points for Considerations1 Emphasis on leadership, Not just top management, but leadership is responsible &

accountable2 Top management has greater accountability & involvement in organizational

management system3 Integrate requirement of management system into organizations core business

process4 Ensure that management system allocates necessary resources5 Ensure management system achieves business intended outcome6 Top management responsible to communicate importance of management system

& ensure employees awareness & involvement


1 All partners are heads & leaders to their respective sections, such as designs site controls, engineering, services, contract, valuation & approvals

2 Policy devised by management & leaders is that supervision work should be done right first time every time

3 Supervision Work should be allotted to right competent person only & if right person is not available for certain specific job, either training should be given to personnel involved or work should be outsourced officially

4 Work should be effected in schedule time with required degree of competency & acceptable compliance

5 Required Attempt has to be made to do work error free to a maximum extent feasible

6 Organization has devised various levels of positions such as top management, middle level seniors & detailed managing levels

7 Top management contributors are leaders in themselves to direct & guide all others located on site & off site

8 They require to provide vision to site

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organization9 They require to keep all personnel all times

motivated, so that continuity of personnel is maintained on site

10 Leaders need ensure that policy of organisation is always effective & consistently, its objectives are achieved in all cases

11 They need not involve directly with details, but involve with surveillance of all works of designs

12 They need make sure that human and other resources required to meet site supervision operations are available all times, as & when necessary, either directly or through contractor as case may be

13 They need make sure that contractor mobilized all resources requirements in line to contact & project schedule

14 They need ensure that all supervising personnel & all contractor’s personnel at all levels know respective job activities, which must be produced in descriptive writing & be updated from time to time, depending on newer projects

15 Leaders have to in all cases, all time ensure that devised management system is well monitored, evaluated & necessary improvement is inducted

16 They need ensure that all necessary information regarding system management is communicated to all personnel, as & when necessary, communication is.

17 Leaders need ensure that all clients or respective owners are well aware that organization has been complying with newer requirements & duly updated, so that it be easier to participate in newer design bids to manage designs

18 Supervising management requires to conduct schedule audit on contract progress to an extent contractor’s site organization is concerned

19 Supervision management ensure that monthly

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or schedule payment is put by contractor in process when due & after evaluation &scrutiny, payment are forwarded for certification as payment certificates

20 Supervision management make sure to submit all reports to its leaders in its corporate or head office, whenever due, so that real achievement & status of contract remains known to them & information copied to contractor

21 All such significant project status reporting requires to be moved further upwards to owner or its representatives

Clause 6 Planning Includes1 Actions to address risks & opportunities2 Management system objectives & planning to achieve these objectives

Points for Considerations1 Being risk based thinking to front2 Ones organization pin points risks & opportunities, it has to work out how to

resolve / address through planning3 What, who, how & when these risks be addressed4 This approach replaces preventive action5 Reduces risk for corrective action later6 Objectives of management system should be measurable, communicated, aligned to

management system policy & updated as & when required


1 What points can be considered risks in supervising management contracting? Not Easy.

2 Site is not clearly located, due to coordinates not explicitly defined,

3 Site is located but, some issues exist for giving its clearance, so that it may not be handed over to contractor successfully, either in part or in full

4 Site is running underneath with many live services, which require detailed investigation & later either relocation or diversion

5 Information required from client is not available in time, which can contribute waste potential work hours

6 Site surveys are not conducted in time, due to non availability of site exploration agency / vendor

7 Site soil exploration is not carried out in time per schedule, due to non availability of site exploration agent / vendor

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8 Architect delays issues of required drawings9 Subcontractors proposals are not submitted by

contractor in schedule time10 Curriculum Vitae related to key personnel are

not proposed by contractor for approval per schedule

11 Services engineers delay issues, related to allied drawings

12 Work supervising management service subcontract payment are not released in schedule time from client

13 Material submissions are delayed by contractor14 Shop & working drawings submissions are

delayed by contractor15 Contractor delays on submission of method

statements, required to be approved by supervising management team

16 Site safety operations are not conducted adequately

17 All foregoing issues can be checked by intensive engineering coordination from very inception of award of service contract

18 Every leader responsible for task should follow progress by all interactive persons all times & status updated

19 Issues should be raised in internal as well as in external meetings with all others involved

20 All minutes of meetings should be recorded & communicated to involved personnel formally, later on giving reminders & further follow up of related activity update

21 In fact, an excellently, performing coordinating engineer or manager shall be required to be appointed by both contractor & supervising agency, so that regular review of contract requirements & follow up for resolutions may be made whenever be necessary

Clause 7 Support Includes1 Resources2 Competence3 Awareness4 Communication

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5 Documented informationPoints for Considerations

1 Material, equipment & human resources2 Capacity potential of organization & individual3 Qualification of personnel 4 Awareness among all pertinent system & its functioning5 Written job description, work procedures, safety procedures, quality control

procedures, administration methods etc.6 Documented information is different than documentations7 Whatever information about management & procedures or process in whatever

form, such as written text, maps, charts, designs, successful implementation, evidence of compliance of requirements etc.

8 No system of documents but evidentiary available documents for reference & future use (documented information)


1 Resources being electronic equipment, computers, printers, office establishment

2 Resources being documentary information3 All supervising human resources being

Leaders, Senior engineers, engineers,4 All supervising human resources should have

relevant professional diplomas or degrees5 Leaders & seniors should have required

registrations with authorities & institutions as required by law of land

6 All personnel should have adequate expertise in respective discipline or calling

7 All personnel should be inducted with required information, given understanding regarding management system, its relative risk & reduction of risks

8 All personnel should communicate for all significant activities & leaders need ensure working of complete effective coordination / communication

9 All information & communication should be recorded properly to demonstrate that system has been adequately complied with

10 No superfluous work should be carried out if not so required, but essential activity or operational task should not miss

11 Additionally, outsourced support should be used in case so required, keeping in view project requirement

Clause 8 Operation IncludesOperational planning & controlPoints for Considerations

1 In-house processes2 Outsourced processes

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3 Overall process management includes adequate criteria to control these processes4 Manage planned & unintended changes


1 All operations involved on supervising projects related to RCC buildings amount to numerous activities, varying in nature from structural to non structural, finishing, cladding, closer of openings & many others

2 All such activities require varying procedures on same locations, which are based on varying national & international codes & practices as well as, manufacturer’s instructions

3 Contractor should be very effective in understanding, selecting & proposing all requirements, related to each activity / operation

4 Outsourcing may be effected for certain essentials for which, there is some shortage in supervising house management

5 Leaders require necessarily as a part of job description to ensure that all operation do well in all respects, including original supervision operations followed by certification of final product

6 Leader has to produce schedule showing all dates from commencement of project to stage wise work deliveries & all completed deliveries including performance, testing & commissioning

7 Whatever changes are required to be incorporated should be effected, during all stages, red lines recorded, as built required, so as not to delay any task.

8 Once all operations on project are completed, project requires closure to close contract formally

9 According to practice & conventions, contractor requires to submit complete dossiers in all respects to cover whole documentation of project performance, which would support future references for end users

10 Supervising manager is responsible to receive

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all such dossiers for review & final approval & charting closure of contract, so that a completion date is appointed for contract works for successful completion of contract & leading contract to maintenance period including defects liability period & further followed by final completion of contract to discharge contractor

Clause 9 Performance evaluation

Includes1 Monitoring, measurement, analysis & evaluation2 Internal audit3 Management review

Points for Considerations1 Management requires to decide about internal audit to ensure compliance of

management system 2 Final review by management to ensure its compliance & whether or not, system

works suitable, adequately & effectively


1 Supervising operations are monitor able & measurable for purpose of further analysis & earned evaluation

2 Monitoring, measurement, analysis & evaluation is a defined process, which requires to be conducted both by internally deployed management as well as, at defined schedules by external third party audit authorities

3 Many observations are recorded by both internal & external auditors, which noting & instructions should be entirely reviewed by top management / leaders

4 Top leader then requires to decide, degree of compliance of current system & what steps shall be required to be taken to make it fully compliant & also, what degree of value engineering can be inducted on to existing system for further successful competitions.

Clause 10 Improvement Includes1 Non conformity & corrective action2 Continual improvement

Points for Considerations1 In changing business environment, processes & objectives vary, to meet which

requirements, continual monitoring, evaluation & improvements are a must


1 As stated earlier that technologies keep on changing as well as, business environment, which makes it incumbent upon organization to keep pace with market, so as to be at required standard mark

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2 This requires review of non conformities, resorting to corrective actions for charting out corrective action

3 Such making & evolving keeps system frequently updated & all involved personnel, continue learn & update

All leaders require share improvement responsibilities all times at currently, running projects & adopt as lessons learnt on future projects, as past or historical references.

Documents necessary to support above Quality System declaration1 Supervising Service contract 2 Main contract3 Subcontracts4 Contractor’s Organisation Chart5 Supervising Management Organisation Chart6 Supervising Management Quality policy7 Contract scope8 Contract Objective description9 Contractor’s Quality policy10 Contractor’s Project Site Plan11 Contractor’s Safety Plan12 Contractor’s Quality Plan13 Organizational targets14 Organizational commitment policy15 Process descriptions16 Job descriptions of each position17 All statutory references18 All Codal references if involved19 Procedural statements20 All other required documents, depending on operations

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Is 9001 annex sl-supervisingmanagementrcc-buildingsconstruction

Engineering

Transcript of Is 9001 annex sl-supervisingmanagementrcc-buildingsconstruction