Investor Handout€¦ · Investor Handout Invest Asia Singapore 2019 The Fullerton Hotel, Singapore...

0www.maybank.com

Humanising Financial Services

Investor Handout

Invest Asia Singapore 2019

The Fullerton Hotel, Singapore

9-10 May 2019

1

Table of Contents

Maybank’s Strategic Presence in ASEAN 2

FY2018 Financial Performance 13

Prospects & Outlook 29

Appendix:

1. Financial Performance 32

2. Community Financial Services 45

3. Global Banking 48

4. Maybank Singapore 52

5. Maybank Indonesia 55

6. Other Segments 58

77. Maybank’s Sustainability Strategy 62

2

Leading Regional Financial Services Group

■ No. 1 bank in Malaysia: Conventional and Islamic

■ Top 4 bank in ASEAN by Total Assets, Loans and

Deposits

■ First Malaysian bank to break into the Top 500

Global Brands list by Brand Finance

■ ‘Bank of the Year in Malaysia’ in 2018 by The Banker

■ ‘Brand of the Year’ for 5 consecutive years by World

Branding Awards

■ ‘Best Digital Bank (Malaysia)’ in 2018 by Global

Finance

■ 1st company to breach RM100 billion market

capitalisation on Bursa Malaysia

■ Present in 18 countries

■ 2,601 retail branches globally

■ 1,101 retail and brokerage branches in 10 ASEAN

countries

■ In five International Financial Centres

■ 48%* owned by PNB and its funds and 12%* by EPF

■ Foreign shareholding 19.4%**

■ Strong credit rating, on par with Malaysia sovereign

Wide Branch Network

Leadership Position

Strong Shareholders and Credit Ratings

Note:

* As at 29th March 2019

** As at 26th April 2019

• Myanmar:

1 branch• Laos:

2 branches

• Thailand:

MKE:

43 branches

• Philippines:

74 branches

• MKE:

3 branches

• Cambodia:

21 branches

• Vietnam:

2 branches

• MKE:

6 branches

• An Binh Bank:

165 branches

• Malaysia:

355 branches

• Maybank IB:

7 branch

• Labuan:

1 branch• Singapore:

20 branches

• MKE:

2 branches

• Indonesia:

385 branches

• MKE:

12 branches

• Brunei:

2 branches

■ S&P : A- ■ Moody’s: A3 ■ Fitch : A-

3

Maybank’s Presence in All Ten ASEAN Countries

Universal Banking Retail & Commercial Banking Investment Banking Affiliate/Representative Office * Wholesale Banking license only

Source: Bloomberg (for market cap & total assets data)

BANK

MARKET

CAP

@

30 Apr 19

(USD Bil)

TOTAL

ASSETS

@

31 Dec 18

(USD Bil)

MALAYSIA

SIN

GAPO

RE

IND

ON

ESIA

TH

AIL

AN

D

PH

ILIP

PIN

ES

BRU

NEI

VIE

TN

AM

CAM

BO

DIA

LAO

S

MYA

NM

AR

1 DBS 53.1 404.1

2 BCA 49.9 57.2

3 OCBC 37.8 343.0

4 UOB 34.1 284.7

5 Bank Mandiri 25.4 83.3

6 Maybank 24.7 195.0

7 Public Bank 21.1 101.5

8 SCB 13.9 98.6

9 CIMB 12.4 129.2

10 Bangkok Bank 12.1 96.4

11 BDO 11.3 57.7

*

*

*

^

^ Retail presence only via digital channel

4

62

65

67

72

82

90

134

215

217

289

59

59

66

64

77

84

125

192

189

257

Kasikornbank

Bank Rakyat Indonesia

Siam Commercial Bank

Bangkok Bank

Public Bank

CIMB

Maybank

UOB

OCBC

DBS

Loans

Deposits

Top 4 Financial Services Provider in ASEAN by Total Assets, Loans & Deposits

90

96

98

99

102

129

195

285

343

404


Bangkok Bank

Kasikornbank


Public Bank

CIMB

Maybank

UOB

OCBC

DBS

1,243

1,386

1,390

1,757

1,811

2,010

2,269

2,964

3,333

4,138


Public Bank

CIMB

Bank Mandiri

BCA

Maybank


UOB

OCBC

DBS

No.4 No.4

No.5

Total Assets (USD bil): 31 Dec 2018 Loans and Deposits (USD bil): 31 Dec 2018

PATAMI (USD mil): 12 months ended 31 Dec 2018 Market Capitalisation (USD bil): 30 Apr 2019

Source: Bloomberg

Note: - Except for Market Capitalisation, Maybank’s figures are computed based on internal exchange rate assumptions.

- The deposit balances for Maybank and CIMB are inclusive of Investment Accounts.

13.9

14.3

21.1

24.7

25.4

34.1

37.8

38.0

49.9

53.1

Siam Commercial

Kasikornbank

Public Bank

Maybank

Bank Mandiri

UOB

OCBC


Bank Central Asia

DBS

No.7

5

Maybank Group’s Key Business Pillars

Group Community

Financial Services

Busi

ness

Pilla

rs

• Group CFS serves the Consumer,

Retail SME and Business Banking

(commercial and SMEs)

segments of the Group.

• Together with the Private

Wealth desks, Group CFS

operates in 9 countries.

• 3 Centres of Excellence (CoEs)

established to drive key regional

businesses across our ASEAN

markets – Group Wealth

Management, Regional Retail

SME and Regional Cards.

• Group Insurance and Takaful

complements Maybank’s growth

internationally while leveraging

on Etiqa’s expertise in takaful

and bancassurance.

• Features a strong agency force

comprising 8,100 agents, 46

branches and 17 offices, and

over 490 bancassurance network

(via Maybank branches and

third-party banks, cooperatives

and brokers) through our

presence in Malaysia, Singapore,

the Philippines and Indonesia.

• No. 1 digital insurance player in

Malaysia.

• Group Global Banking covers

Investment Banking (through

Maybank Kim Eng), Global

Markets, Corporate Banking,

Transaction Banking and Asset

Management.

• Our geographical presence

includes all 10 ASEAN countries,

China as well as key financial

centres of New York, London &

Hong Kong.

• Maybank Kim Eng (MKE) has

been in ASEAN for over 40 years

and is ASEAN’s largest brokerage

franchise which operates in 10

countries.

Desc

ripti

on

% o

f

FY18

PBT 47.5% 6.8%45.7%

Group Insurance and

TakafulGroup Global Banking

Islamic Finance leverage model utilised to distribute Islamic products across the group, while

international business operations are embedded within each business pillar.

6

• Group Wealth Management grew 11% YoY to RM24.6 billion in investment AUM as our customer base expanded 18% to over 780,000

• The local incorporation of Maybank Singapore Limited was completed with the transfer of its Singapore Community Financial Services business on 5 November 2018

Maybank2020: Key Strategic Objectives’ Achievements in FY2018

The Leading

ASEAN

Wholesale Bank

Linking Asia

• 1st in Malaysia’s Equity & Rights Offerings and Malaysian Ringgit Islamic Sukuk rankings• Completed the acquisition of Amanah Mutual Berhad and Singapore Unit Trusts Limited to

expand our investment management solutions

The Leading

ASEAN Insurer

• In Malaysia, continued to be the No.1 General Insurer/General Takaful provider andBancassurance player as well as top online insurer with over 60% market share

• In Singapore, recognised as the ‘Most Innovative Finance Firm’ and top digital insurer

The Global

Leader In Islamic

Finance

• Largest Islamic Bank by asset size in Malaysia for 10 consecutive years• Recognised as the World’s Best Islamic Financial Institution 2018 by Global Finance

Magazine

The Digital Bank

of Choice

• Received numerous recognitions due to our innovative digital offerings, including World’s Best Digital Bank (Malaysia) 2018 by Global Finance

• First bank in Malaysia to introduce a cashless payment solution, QRPay, with over 200,000 merchants on-boarded

The Top ASEAN

Community Bank

1

2

3

4

5

7

Becoming The Digital Bank of Choice (1/5)

*Credit, Asset & Risk Management Engine

Maybank’s Digital Focus Areas

“The Best Online

Customer

Experience”

“Advanced Asset &

Liability

Management”

“Future-Ready, Speed &

Anytime/Anywhere Availability”

EXPERIENCE

“i.e.: M2U”

TRUST

“CARisMa*”

SECURITY

“CORE”

DATA

8


Principle Led Digital Transformation

Digital Transformation

Maximise Digital Engagements

Partner Industry Disruptors

Engage and Foster Fintechs

Deploy Digital Initiatives Across ASEAN

Retune Business Models

Lead Digital Innovations

Redefine Physical Presence

Upskill Workforce On Digital Needs

Automate High Volume Tasks

EXT

ER

NA

LIN

TER

NA

L

Principles

Digital Bank

Of Choice

PLACE CUSTOMER

PREFERENCES FIRST

9


Key Focus Areas for 2018

• Improving in-house data management and utilisation

abilities

• The governance of data mining activities to ensure

that cyber defence capabilities remain robust

• Prioritise investments in infrastructure and

monitoring tools on the back of heightened

concerns over cyber crimes in the financial services

industry and given added focus on these areas by

regulators

• Continue to explore cashless payment modes that

are safe, secure and convenient for customers.

• The new Maybank2u website was

developed to provide customers

with a single view of their

financial holdings with the bank.

• Standardising the user

experience and interface of the

Maybank Mobile App across the

region.

• Initiated creation of a universal

data lake for the Group to

effectively house and mine all

data in a secure manner.

• Established an offshore

development centre to access

digital talents with the necessary

mathematical and computing

skills for data analytics.

Improving customer

experience

Build the right data architecture

and infrastructure

Outlook & Priorities for 2019

Launched QRPayReimagined

Maybank2uGrab Partnership

Implemented

E-CLEVALaunched MAE

A cashless payment

solution using QR

codes, the first by a

bank in Malaysia

A complete change of

user interface based on

feedback from

customers, offering a

personalised and

simplified online

banking experience

Formed a strategic

partnership with Grab

to drive the

acceptance and usage

of cashless payment

A real-time video

assisted claims care

system for motor and

fire insurance, allowing

claims to be processed

via video calls within

15 minutes

A lifestyle-themed

e-wallet, available to

anyone above 12 year

of age without the

need to have a pre-

existing Maybank

account

Digital Achievements in 2018 -2019

10


FutureReady Digital Upskilling Programme

We introduced the first phase of our FutureReady Digital Upskilling Programme in January 2018 to increase

employees’ digital literacy and support the Group’s aspiration to be The Digital Bank of Choice

The Programme’s comprehensive curricular is anchored on six key skill areas:

Strategy, Artificial Intelligence and Machine Learning

Maybank’s Group leadership bench (Board of Directors and EXCO members included) invested over 500 man-days in intensive

classroom learning sessions. Learned new skills such as coding and algorithms programming, and how these skills can be developed

in-house.

Objectives & Approaches of Upskilling

FutureReady MindsetFutureReady Knowledge & Skills

Digital Immersion Programme

FutureReady Labs:• Leadership Role Modelling

• Enabling Culture

• Practice & Habit

Upskilling on six digital skill areas via:• E-Learning

• Classroom programmes

• Action Learning Projects

Group Data Science Centre of Excellence Programme

To enable employees to develop their data analytics skills and data science expert areas so they may add value to their respective

departments and make data-driven decision by building:

a. Systemic and conceptual thinking

b. Innovative and practical problem-solving skills

c. Strong business acumen and the ability to use analytical tools and techniques that can create value for the business

We are the

first bank in

Malaysia to

embark on a

massive

Digital

Upskilling

Programme

• Digital Awareness • Data Driven

Decision-Making• Human Centred Design• Risk & Governance

in the Digital World• Agile• Future Communication

11


• Determine the optimal balance sheet structure for the Group

• Centralise all sources of funds across the Group

• Determine the right pricing for the Group’s liabilities and assets to maximise risk-returns

• Determine the optimal portfolio for each component of the balance sheet

• Allocate capital accordingly based on the optimal portfolio

• Match liabilities to assets to close liquidity gaps

Key Features Outcomes

LAYER 1

Data Architecture

and Infrastructure

Universal

Data Lake

Group-wide centralised data repository

Group-wide standard data dictionary

Enhanced data timeliness – improve service level agreement

LAYER 2

Risk–Returns

Measurement

and Analytics

Credit Proposal

Simplification

New application for accommodation (AA) format for an effective credit decision

Re-engineered end-to-end credit process

Comprehensive portfolio allocation strategy

Well defined account strategy and pre allocate customer risk appetite

LAYER 3

Optimisation

Analytics

Balance Sheet

Management

Detailed profit and loss attribution

Improve ROE and sustainable dividend payment

Allow distribution of the bank’s assets effectively

A more comprehensive wealth management solution for customers

Group Chief Risk

Officer’s Letter

Develop a composite outlook (economic, financial, regulatory and technology

landscape)

Forward looking insights from functional risk teams

Enhancement through info/data gap identification

Facilitate development of Central Economic Scenario

CARisMa

12

Table of Contents




Appendix:








13

Record Net Profit

of RM8.11 billion

Maybank Group FY2018 OverviewNew record net profit of RM8.11 billion on the back of strong net operating income of RM23.63 billion

• New net operating income high of RM 23.63 billion supported by net fund based

income growth of 3.1% YoY, as Group loans expanded 4.8%

• Overhead expenses lower by 1.0% YoY, resulting in PPOP growth of 4.2% YoY

• CIR of 47.4% within Group guidance of ~48%, with positive JAWS position of 2.7% YoY

• Reduction in net impairment losses of 20.5% YoY

• Group ROE of 11.4%, exceeds Group guidance of ~11%

1

• Robust liquidity risk indicators with Group LCR at 132.4%, Group LDR at 92.7%,

Group LTF at 86.2% and Group LTFE at 76.1%

• Total capital and fully loaded CET1 capital ratios at 18.51%* and 14.51%*

respectively as at 31 Dec 2018

• Attractive dividend yield of 6.0%, with total dividend per share of 57 sen

Healthy Liquidity

and Capital Positions

3

Note: *After proposed dividend and assumption of 85% reinvestment rate.

Asset Quality

Indicators

2• Lower QoQ Group GIL ratio of 2.41% due to slower new impaired loan formation

and an increase in write-offs

• Slower YoY impaired loan formation resulted in a lower annual net credit charge

off rate of 32 bps

• Loan loss coverage ratio including regulatory reserve of 93.6% as at end Dec 2018

14

P&L Summary: FY2018Record high PPOP at RM12.42 billion, up 4.2% YoY

Note:

* From consolidated Group numbers, Insurance and Takaful accounts for 6.6% of net fund based income and 7.0% of net fee-based income

¹ Pre-provisioning operating profit (PPOP) is equivalent to operating profit before impairment losses

² Net Profit is equivalent to profit attributable to equity holders of the Bank

More

details

onRM million FY2018 FY2017 YoY

4Q

FY2018

3Q

FY2018QoQ

4Q

FY2017YoY

s.34 Net fund based income * 17,135.9 16,627.7 3.1% 4,474.6 4,268.2 4.8% 4,161.3 7.5%

s.18/

19/34 Net fee based income * 6,493.8 6,610.5 (1.8)% 1,826.3 1,425.6 28.1% 1,885.6 (3.1)%

s.32/

33 Net operating income 23,629.6 23,238.1 1.7% 6,300.9 5,693.8 10.7% 6,046.9 4.2%

s.20/

35 Overhead expenses (11,213.7) (11,326.8) (1.0)% (3,068.4) (2,698.8) 13.7% (2,913.3) 5.3%

s.33 Pre-provisioning operating profit (PPOP)1 12,416.0 11,911.3 4.2% 3,232.5 2,995.0 7.9% 3,133.6 3.2%

Net impairment losses (1,612.9) (2,027.8) (20.5)% (162.3) (387.2) (58.1)% (239.7) (32.3)%

Operating profit 10,803.1 9,883.5 9.3% 3,070.1 2,607.8 17.7% 2,893.9 6.1%

s.32 Profit before taxation and zakat (PBT) 10,901.3 10,098.1 8.0% 3,095.6 2,639.5 17.3% 2,926.1 5.8%

Net Profit 2 8,113.3 7,520.5 7.9% 2,326.4 1,956.9 18.9% 2,132.1 9.1%

EPS - Basic (sen) 74.2 72.0 3.0% 21.1 17.9 17.5% 19.9 5.6%

15

96.4 103.3

32.5 34.7

Dec 17 Dec 18

+6.8%

22.1 22.6

18.5 19.7

Dec 17 Dec 18

Community Financial Services Global Banking

203.7 216.0

81.9 83.3

Dec 17 Dec 18

+1.7%

196.4 199.9

278.3 271.5

51.9 84.8

Dec 17 Dec 18

+63.6%

14.6 14.7

31.6 31.5

Dec 17 Dec 18

CASA FD Others

+6.0%

138.3

+6.7%

493.8 517.3

Dec 17 Dec 18

Net Fund Based Income: FY2018 (1/3)Loans growth across home markets and segments supported by selective deposit growth

285.5

40.6

129.2

RM

billion

SG

D b

illion

IDR

tri

llio

n

Gross Loans (YoY)

+4.8% +4.5% +7.0% +4.8% (Reported)

RM

billion

Group Malaysia Singapore Indonesia

42.4

299.2

+2.6%

+7.2%

Note:

• Industry loans growth for Malaysia is 5.6%, Singapore is 5.3% and Indonesia is 11.8%

• CASA ratio for Group and Malaysia includes investment accounts

• Refer to pages 37-39 for detailed information on loans and deposits growth by country and products.

+5.0% (Normalised)

48.4 44.3

73.1 72.7

Dec 17 Dec 18

(2.5)%

+0.3%127.8 133.1

138.1 125.8

51.9 84.8

Dec 17 Dec 18

+63.6%

RM

billion

RM

billion

SG

D b

illion

IDR

tri

llio

n

Group Deposits (YoY)

31.6% 31.7%40.2% 38.7%37.3% 35.9% 39.8% 37.9%CASA

Ratio:

+1.8%

(8.8)%

+4.2%(0.2)%

(0.6)%

(8.4)%

526.6 556.3317.8 343.8

46.2 46.2121.5 117.0

+8.2% 0.0% (3.7)% +5.6% (Reported) +5.9% (Normalised)

16

2.31 2.31

2.27

2.36

2.33

FY2014 FY2015 FY2016 FY2017 FY2018

Net Interest Margin (%)

5 Year Trend

Net Fund Based Income: FY2018 (2/3)Marginal NIM compression of 3 bps due to Group’s liquidity drive in 1H FY2018

2.30

2.39

2.27

2.30

2.38

4Q '17 1Q '18 2Q '18 3Q '18 4Q '18

QoQ Trend

17

327.2 329.5320.7

315.3

11.312.9

14.417.5

34.937.2

40.1 41.8

Dec 15 Dec 16 Dec 17 Dec 18

Operational RWA

Market RWA

Credit RWA

+21.8%

459.4

485.7493.8

517.3


Net Fund Based Income: FY2018 (3/3)Continued credit RWA optimisation on the back of selective loan growth

Group Gross Loans

RM

billion

Total Group RWA

+7.7%

RM

billion

+1.7%

+11.5%

(2.7)%

(1.2)%

379.6375.1

+5.7%

+6.6%

+14.4%

373.3

+0.7%

+1.7%

(1.7)%

+4.8%

+4.3%

374.6

(0.1)%

18

6,610 6,027

420

5,251

(5,087)

6,494

4,919

549

5,934

(4,908)

Total Other Operating Income Fee Income fromIslamic Operations

Net Earned InsurancePremiums

Net Insurance Benefits& Claims Incurred, Net

Fee & CommissionExpenses, Change in

Expense Liabilities andLife & Takaful Fund Tax

FY2017

FY2018

RM

million

RM million FY2017 FY2018 YoY

Commission, service charges and fees 3,564 3,358 (5.8)%

Investment & Trading Income 1,057 (318) (>100)%

Unrealised gain/(losses) on financial assets and investments 143 (228) (>100)%

Derivatives and financial liabilities 294 930 >100%

- Unrealised gain/(losses) on derivatives (125) (149) 18.6%

- Realised gain/(losses) on derivatives 399 369 (7.4)%

- Unrealised gain/(losses) on financial liabilities 21 710 >100%

Foreign Exchange Profit 559 842 50.7%

Other Income 411 334 (18.6)%

Net Fee Based Income: YoYLower net fee based income as a result of weaker equity market

(18.4)% +30.8% +13.0% (1.8)% (3.5)%

19

1,579

1,302

130

1,511

(1,364)

1,663

1,008

165

1,490

(1,000)

1,426 1,448

120

1,430

(1,573)

1,826

1,161

134

1,502

(970)

Total Other Operating Income Fee Income fromIslamic Operations

Net Earned InsurancePremiums

Net Insurance Benefits &Claims Incurred, Net Fee &

Commission Expenses,Change in Expense

Liabilities and Life &Takaful Fund Tax

1Q FY2018

2Q FY2018

3Q FY2018

4Q FY2018

Net Fee Based Income: QoQHigher QoQ net fee based income due to lower contractual liabilities for insurance business

RM

million

RM million1Q

FY2018

2Q

FY2018

3Q

FY2018

4Q

FY2018QoQ

Commission, service charges and fees 836 857 883 782 (11.4)%

Investment & Trading Income 109 (24) (68) (335) >100%

Unrealised gain/(losses) on financial assets and investments (135) (385) 310 (18) (>100)%

Derivatives and financial liabilities 216 229 87 398 >100%

Foreign Exchange Profit 131 268 199 245 23.0%

Other Income 144 64 37 89 >100%

(27.1)%

+11.1%

+26.8%

(4.0)%

+5.0%

(22.6)%

+43.7%

(19.8)%

(1.4)%

(14.3)%

+28.1%

+5.4%

(26.7)%

+57.3%

(38.3)%

20

Overheads: FY2018Group CIR of 47.4% within Group’s guidance of ~48%, on disciplined cost management

Note:

¹ Total cost excludes amortisation of intangible assets for Maybank Indonesia and Maybank Kim Eng

RM million FY2018 FY2017 YoY4Q

FY2018

3Q

FY2018QoQ

4Q

FY2017YoY

Personnel Costs 6,449.5 6,128.0 5.2% 1,751.0 1,557.2 12.4% 1,556.5 12.5%

Establishment Costs 1,813.1 1,980.9 (8.5)% 491.8 447.9 9.8% 559.4 (12.1)%

Marketing Expenses 542.8 515.1 5.4% 143.2 134.3 6.6% 153.3 (6.6)%

Administration & General Expenses 2,408.2 2,702.8 (10.9)% 682.4 559.4 22.0% 644.0 6.0%

Total 11,213.7 11,326.8 (1.0)% 3,068.4 2,698.8 13.7% 2,913.3 5.3%

Group Cost to Income ¹ (%) 47.4% 48.6% (1.2)% 48.7% 47.3% 1.4% 48.1% 0.6%

Group JAWS Position 2.7% (3.0)% (1.1)%

21

199.8509.3 582.1 418.5

81.3

1,959.1

1,591.3

4QFY2017

1QFY2018

2QFY2018

3QFY2018

4QFY2018

FY2017 FY2018

Allowances for losses on loans

71.5%87.9% 80.7% 79.6% 83.6%

95.3%99.6%

93.6% 92.6% 93.6%

Loan loss coverage incl. Regulatory Reserve

Loan loss coverage

Allowances for losses on loans

Asset QualityModerating Group GIL ratio of 2.41% QoQ due to better asset quality trends across home markets

Note:

¹ Loan loss coverage for 1Q FY2018 onwards include ECL for loans at FVOCI as per Note A11(xii) of the Group’s Financial Statements

RM

million

GIL Ratio ComponentsDec

2018

Sep

2018

Jun

2018

Mar

2018

Dec

2017

Non Performing Loans

(NPL)1.74% 1.90% 1.81% 1.87% 1.80%

Restructured &

Rescheduled (R&R)0.12% 0.16% 0.22% 0.26% 0.27%

Performing Loans

Impaired Due to

Judgmental/ Obligatory

Triggers (IPL)

0.55% 0.59% 0.61% 0.24% 0.27%

GIL Ratio 2.41% 2.65% 2.64% 2.37% 2.34%

Group Gross Impaired Loans (GIL) Ratio Composition

1.91%2.22% 2.13% 2.11% 1.88%

2.36% 2.34% 3.68% 3.70% 3.43%

3.56%4.21% 4.05% 4.13%

3.72%

Dec 2017 Mar 2018 Jun 2018 Sep 2018 Dec 2018

Malaysia Singapore Indonesia

GIL Ratio by Home Markets

22

Asset Quality by Line of BusinessImproved quarterly trends across business segments, while consumer lines relatively stable

Mortgage Auto Finance Credit Cards

Retail SME Business Banking Corporate Banking

Consumer

Business

Note:

• In Malaysia, industry GIL ratio for mortgage (purchase of residential property) is 1.1%, 0.9% for auto finance, and 0.9% for credit cards.

• In Singapore, industry GIL figure is only available for mortgage, which was 0.4% as at December 2018.

• In Indonesia, Business Banking includes Commercial, SME and Micro loans. Maybank Indonesia’s GIL ratios are mapped in accordance to its local regulatory reporting requirements and

does not include R&R.

0.61%0.83% 0.85% 0.90% 0.92%

0.56% 0.51% 0.46% 0.44% 0.44%

2.14% 2.30%2.59% 2.61% 2.63%


0.50%0.69% 0.67% 0.71%

0.65%

0.26% 0.24% 0.22%0.34% 0.34%

0.98%1.08%

1.42% 1.36% 1.34%


0.77% 0.83% 0.88% 0.85%0.62%

1.75%

1.79%

1.83% 1.84% 1.86%

1.73%

1.84%

1.78% 1.53%1.41%


1.58%2.34% 2.26% 2.33% 2.01%

4.14% 4.23%

7.66% 7.75% 7.10%7.84%

8.45%

7.05% 6.90% 6.59%


2.01%

2.39%

2.51%

2.64%

2.09%

2.27%

2.18% 2.19% 2.15%1.95%

2.27%

2.53% 2.86%

2.56%2.41%


12.05% 12.30%11.40% 10.83%

9.77%

2.68%

2.57% 2.61%

2.70% 2.64%

2.23%

2.60% 2.73%

2.58% 2.08%


Malaysia Singapore Indonesia

23

High Rise Residential,

30.6%

Landed Residential,

16.4%Malls, 10.1%

Offices, 5.9%

Hotels, 5.9%

Others, 31.1%

58% 28% 1% 13%

Normal Watchlist Special Mention Account GIL

Exposure to Oil & Gas and Real Estate Sectors: 31 December 2018

Group Exposure to Direct & Indirect Oil & Gas Borrowers Real Estate Exposure to Non-Retail Malaysian Borrowers

Borrowers’ Status:

Segmental Exposure:

Note:

Midstream refers to the transportation (i.e. pipeline, barge, oil tanker or truck),

storage and wholesale marketing services of crude or refined petroleum products.

Of GIL breakdown:

• 87% is from midstream

Maybank Group Malaysia Singapore Indonesia Others

3.57% 2.04% 1.21% 0.11% 0.21%

Note:

Funded-only exposure is 2.85% for GroupRM 31.83 bil

(or 10.64% of Malaysia

Gross Loans)

83% 12% 1% 4%

Normal Watchlist Special Mention Account GIL

Borrowers’ Status:

Note:

Funded-only exposure is 9.89%

Of GIL breakdown:

• 58% is from combined exposure

to malls and hotels

• 7% is from high rise residential

Of Watchlist breakdown:

• 37% is from high rise residential

• 27% is from combined exposure

to malls, hotels and offices

34% 45% 21%

Upstream Midstream Downstream

24

133.1%153.3% 144.9% 130.5% 132.4%

LCR

93.4% 92.5% 92.8%94.4%

92.7%

85.8% 85.7% 86.3%87.5%

86.2%

75.4% 75.3% 76.0%77.3%

76.1%


LDR LTF LTFE

Borrowings, 4%

Capital Instruments, 2%

Customer Funding, 77%

FI Deposits, 6%

Equity, 11%

USD, 33%

RM, 27%

IDR, 10%

JPY, 10%

HKD, 8%

SGD, 3%

Others, 9%

Liquidity Management: 31 December 2018 Maintained strong Group liquidity risk indicators

RM721.3

billionRM45.8

billion

Funding Breakdown

Note:

• Customer Funding comprises Deposits from Customers & Investment Accounts of Customers.

By maturity:

≤ 1 Year 27%

> 1 Year 73%

Borrowings and

Capital Instruments

by Currency

Note: 1) BNM’s minimum LCR requirement for 2018 is 90%

2) LTF is gross loans divided by (deposits + borrowings +

subdebt) while LTFE’s denominator is (deposits +

borrowings + subdebt + equity + capital securities)

3) LDR, LTF & LTFE excludes loans to banks and FIs

Liquidity Risk Indicators

25

ROE and Capital Positions: 31 December 2018Total capital ratio of 18.51% and CET1 capital ratio of 14.51% (assuming 85% dividend reinvestment rate)

2018Jan 2019

Onwards

Minimum Common Equity

Tier 1 Capital4.5% 4.5%

Minimum Tier 1 Capital 6.0% 6.0%

Minimum Total Capital 8.0% 8.0%

Capital Conservation Buffer

(Phase in)1.875% 2.500%

Other Capital Buffers

D-SIB Buffer

Countercyclical Capital

buffer

Regulatory Requirements

0% - 2.5%

To be determined

15.88%

17.49%

18.94% 18.80% 18.51%

FY 2014 FY 2015 FY 2016 FY 2017 FY 2018

Total Capital Ratio

11.39% 12.53% 13.63% 14.19% 14.51%

FY 2014 FY 2015 FY 2016 FY 2017 FY 2018

Common Equity Tier 1 (CET1) Ratio

13.8%12.2%

10.6% 10.9% 11.4%

FY 2014 FY 2015 FY 2016 FY 2017 FY 2018

Return on Equity

Note: CET1 Ratios are based on 85% assumption rate for DRP

26

11

28 3222.5 24

2420 23 25

44

32

36

33

3133 30

3232 32

FY10 FY11 FP11 FY12 FY13 FY14 FY15 FY16 FY17 FY18

Final

Interim

76.5% 74.9%79.9%

74.7%71.9%

78.5% 76.3% 78.1% 78.5% 77.3%

27%13% 11% 12% 20% 25% 19%

27%

67% 53%

Dividend (sen), Payout Ratio (%) and Cash Component (%)

85.9%*

85.7%*

88.2%*85.9%*

88.5%*91.1%*

86.1%*

88.6%*

#

82.6%*

55.060.0

36.0

65.0

53.557.0

84.0%*

Dividend

Payout Ratio

83.7%*

54.0

87.5%*

89.1%*

52.0

83.5%*

55.0

Cash

Component of

Total Dividend

FY08 FY09 FY10 FY11 FP11 FY12 FY13 FY14 FY15 FY16 FY17 FY18

Effective Cash

Dividend Paid Out

from Net Profit

Dividend: FY2018Single-tier final dividend of 32 sen consisting of 15 sen cash portion and 17 sen electable portion

60.4% 61.4% 26.2% 17.2% 17.0% 19.0% 22.0% 29.0% 23.2% 28.6% 57.2% 46.3%

85.7%*

Note:

* Actual Reinvestment Rate for Dividend Reinvestment Plan. The reinvestment rate for Final Dividend FY2018 is pending the execution of the 18th DRP.

• Effective payout for final dividend FY2018 is assuming a reinvestment rate of 85%

+ The Final Dividend for FY2017 was paid fully in cash.

# The Net Dividend is 28.5 sen of which 15 sen is single-tier dividend. Maybank adopted the single-tier dividend regime with effect from FY2012

84.0%*

57.0

+

27

Superior Dividend YieldMaybank continues to provide one of the best dividend yields among regional banks

Source: Bloomberg

6.26.4 6.3

5.6

6.0

2014 2015 2016 2017 2018

Maybank CIMB Public Bank DBS OCBC UOB BCA Mandiri Bank Rakyat Bangkok Bank Kasikornbank Siam Comm

Annual Dividend Yield (%) 2014-2018

28

Table of Contents




Appendix:








29

Key Indicators Industry Outlook

Indonesia

• GDP: 1.8% (2019F) vs 3.2% (2018)

• System loan: 3.7% (2019F) vs 5.3% (2018)

• 3M SIBOR: 2.20% (2019F) vs 1.89% (2018)

• USD/SGD average: 1.35 (2019F) vs 1.36 (2018)

• Inflation: 1.2% (2019F) vs 0.4% (2018)

• GDP: 5.1% (2019F) vs 5.2% (2018)

• System loan: 10.5% (2019F) vs 11.8% (2018)

• Reference Rate: 6.00% (2019F) vs 6.00% (2018)

• USD/IDR average: 14,301 (2019F) vs 14,267 (2018)

• Inflation average: 3.4% (2019F) vs 3.2% (2018)

Singapore

Market OutlookFY2019 Industry outlook for our home markets

• GDP: 4.7% (2019F) vs 4.7% (2018)

• System loan: 5.1% (2019F) vs 5.6% (2018)

• OPR: 3.00% (2019F) vs 3.25% (2018)

• USD/MYR average: 4.06 (2019F) vs 4.04 (2018)

• Inflation: 1.5% (2019F) vs 1.0% (2018)Malaysia

• Economic growth to be supported by

consumption boosted by a minimum wage

increase and stable inflation rate

• Potentially lower domestic and foreign direct

investments due to parliamentary and

presidential election in 1H 2019

• Economic growth could be affected by

reduced pace of expansion in China and EU,

and effects from the US-China trade war

• Potentially slower loans growth arising from

cautious business sentiment

• Stable economic growth driven by growth in

mining and agriculture sectors, private

investments and positive net external demand

• Potential deposit competition could place

pressure on net interest margins (NIMs)

30

Driving positive JAWs across business segments

Managed Group cost growth with CIR ~47%

Continued emphasis on employee up-skilling for digital economy

Maybank Performance OutlookGroup guidance for FY2019

Expand revenue streams through cross business collaborations

Measured balance sheet expansion in line with economic growth of home markets and Group’s conservative

risk posture

Group ROE guidance of ~11.0%

Income Growth

Disciplined asset quality management and maintain ongoing recovery efforts

Maintain stable liquidity risk indicators ahead of NSFR adoption in 2020

Maintain robust capital positions, while rewarding shareholders with strong effective cash dividend payout

Conservative investment spend focused on improving customer experience with rollout of product/services

Enhancing data driven analytics

Digitalisation

Liquidity and Capital Management

Asset Quality Management

Better Productivity

1

2

3

4

5

31

Table of Contents




Appendix:








32

70.1%

12.2%

6.9%

10.8%

Malaysia Singapore Indonesia Others

Overseas:

29.9%

62.5%18.0%

12.1%

7.4%

58.3%25.6%

7.6%8.5%

71.3%

9.4%

8.6%

10.7%

59.5%18.2%

14.4%

7.9%

58.5%25.7%

7.8%8.0%

International & Malaysia Portfolio Mix FY2018

Overseas:

41.5%

FY2017

Net Operating Income Profit Before Tax

FY2018

Overseas:

40.5%

Overseas:

28.7%

Gross loans*

(Jan 17 – Dec 17)

Overseas:

41.7%

Overseas:

37.5%

(Jan 18 – Dec 18)

RM10.10

billion

RM493.8

billion

RM23.24

billion

RM10.90

billionRM517.3

billionRM23.63

billion

Note:

* Including Islamic loans sold to Cagamas and excludes unwinding of interest

33

11,911

6,275 5,653

193 80 1,071

12,416

6,326 5,967

207 (45)

786

Total Group CommunityFinancial Services

Group CorporateBanking & Global

Markets

Group InvestmentBanking

Group AssetManagement

Group Insurance &Takaful

FY2017

FY2018

23,238

13,497

7,658

1,337 247 1,861

23,630

13,542

8,016

1,224 96

1,578



Markets




FY2017

FY2018

Segmental Performance of Businesses: FY2018 (1/2)

Net Operating Income

+1.7%

RM

million

PPOP

+0.3% (8.5)% +4.7% (15.2)%

+4.2%

(61.3)%

Group Global Banking +3.4%


FY2017: 9,242 FY2018: 9,336

FY2017: 5,927 FY2018: 6,130

Note:

Net income & PPOP for group includes expenditures of “Head Office & Others” of RM1.36 billion for FY2017 and RM826.2 million for FY2018.

RM

million

+5.6% +0.8% +7.2% (>100)% (26.6)%

34

6,610

3,205 2,600

1,035 248

767

6,494

3,222 2,734

912

84 415



Markets




FY2017

FY2018

16,628

10,292

5,058

302 (1)1,094

17,136

10,320

5,282

312 12 1,163



Markets




FY2017

FY2018

Net Fund Based Income


Net Fee Based Income

+3.3% (>100)% +0.3% +4.4% +6.3%

FY2017: 5,359 FY2018: 5,606

Group Global Banking (4.0)%

FY2017: 3,883 FY2018: 3,729

Segmental Performance of Businesses: FY2018 (2/2)

Note:

Net fund based income includes “Head Office & Others” expenditures of RM116.9 million for FY2017 and income of RM46.2 million for FY2018.

Net fee based income includes expenditures of “Head Office & Others” of RM1.24 billion for FY2017 and RM872.4 million for FY2018.

+5.2% +0.5%

RM

million

RM

million

(1.8)%

+3.1%

(11.9)% (66.3)% (45.9)%

35

P&L Summary: QoQ

Note:

¹ Pre-provisioning operating profit (PPOP) is equivalent to operating profit before impairment losses

² Net Profit is equivalent to profit attributable to equity holders of the Bank

RM million1Q

FY2018

2Q

FY2018

3Q

FY2018

4Q

FY2018QoQ

4Q

FY2017YoY

Net fund based income 4,237.9 4,155.2 4,268.2 4,474.6 4.8% 4,161.3 7.5%

Net fee based income 1,578.6 1,663.2 1,425.6 1,826.3 28.1% 1,885.6 (3.1)%

Net operating income 5,816.5 5,818.4 5,693.8 6,300.9 10.7% 6,046.9 4.2%

Overhead expenses (2,767.5) (2,678.8) (2,698.8) (3,068.4) 13.7% (2,913.3) 5.3%

Personnel Costs 1,590.6 1,550.7 1,557.2 1,751.0 12.4% 1,556.5 12.5%

Establishment Costs 457.2 416.1 447.9 491.8 9.8% 559.4 (12.1)%

Marketing Expenses 142.8 122.5 134.3 143.2 6.6% 153.3 (6.6)%

Administration & General Expenses 576.8 589.6 559.4 682.4 22.0% 644.0 6.0%

Pre-provisioning operating profit (PPOP)1 3,048.9 3,139.6 2,995.0 3,232.5 7.9% 3,133.6 3.2%

Net impairment losses (500.8) (562.5) (387.2) (162.3) (58.1)% (239.7) (32.3)%

Operating profit 2,548.1 2,577.1 2,607.8 3,070.1 17.7% 2,893.9 6.1%

Profit before taxation and zakat (PBT) 2,556.7 2,609.6 2,639.5 3,095.6 17.3% 2,926.1 5.8%

Net Profit 2 1,871.0 1,959.0 1,956.9 2,326.4 18.9% 2,132.1 9.1%

EPS - Basic (sen) 17.3 17.9 17.9 21.1 17.5% 19.9 5.6%

36

Income Statement for Insurance and Takaful Business


FY2018

2Q

FY2018

3Q

FY2018

4Q

FY2018QoQ

Net interest income 1,163.0 1,086.9 7.0% 278.2 280.8 294.8 309.2 4.9%

Net earned premiums 5,933.6 5,250.9 13.0% 1,511.4 1,490.0 1,430.0 1,502.2 5.0%

Other operating income (367.0) 806.6 (>100)% (62.1) (387.5) 333.1 (250.5) (>100)%

Total operating income 6,729.6 7,144.4 (5.8)% 1,727.5 1,383.4 2,057.9 1,560.8 (24.2)%

Net insurance benefits & claims incurred, net

fee & commission expenses, change in

expense liabilities and life & takaful fund tax

(5,165.7) (5,274.9) (2.1)% (1,428.3) (1,058.2) (1,648.5) (1,030.8) (37.5)%

Net operating income 1,563.9 1,869.5 (16.3)% 299.2 325.2 409.4 530.0 29.5%

Overhead expenses (775.7) (807.9) (4.0)% (195.3) (200.4) (210.3) (169.7) (19.3)%

PPOP 788.3 1,061.6 (25.7)% 104.0 124.8 199.2 360.3 80.9%

Net impairment losses 9.8 (62.4) (>100)% 4.6 3.4 0.6 1.1 71.9%

Operating profit 798.1 999.2 (20.1)% 108.6 128.2 199.8 361.4 80.9%


FY2018

2Q

FY2018

3Q

FY2018

4Q

FY2018QoQ

Net insurance benefits & claims incurred, net

fee & commission expenses, change in

expense liabilities and life & takaful fund tax

(5,165.7) (5,274.9) (2.1)% (1,428.3) (1,058.2) (1,648.5) (1,030.8) (37.5)%

Less: intercompany elimination 258.1 187.5 37.6% 63.8 58.4 75.4 60.5 (19.9)%

Total net insurance benefits & claims

incurred, net fee & commission expenses,

change in expense liabilities and life &

takaful fund tax

(4,907.5) (5,087.3) (3.5)% (1,364.4) (999.7) (1,573.0) (970.3) (38.3)%

Reconciliation of net insurance benefits & claims incurred, net fee & commission expenses, change in expense liabilities

and life & takaful fund tax

37

Group Gross Loans Growth: 31 December 2018

Note:

¹ Rebased loan growth figures are based on adjusted 31 December 2017 position in line with migration of client accounts, effective 1 January 2018

% of

Portfolio

31 Mar

2018

30 Jun

2018

30 Sep

2018

31 Dec

2018QoQ

31 Dec

2017YoY

Group Gross Loans 493.4 502.4 507.7 517.3 1.9% 493.8 4.8%

Malaysia (RM billion) 58% 288.9 290.5 292.5 299.2 2.3% 285.5 4.8%

Community Financial Services (reported) 72% 205.7 209.0 212.4 216.0 1.7% 203.7 6.0%

Community Financial Services (rebased)¹ 72% 205.7 209.0 212.4 216.0 1.7% 203.2 6.3%

Global Banking (reported) 28% 83.2 81.6 80.1 83.3 4.0% 81.9 1.7%

Global Banking (rebased)¹ 28% 83.2 81.6 80.1 83.3 4.0% 82.4 1.2%

International (RM billion) 41% 197.2 204.3 208.0 211.8 1.8% 200.9 5.4%

Singapore (SGD billion) 61% 41.2 41.9 41.9 42.4 1.2% 40.6 4.5%

Community Financial Services 53% 22.8 22.6 22.5 22.6 0.4% 22.1 2.6%

Global Banking 47% 18.5 19.3 19.3 19.7 2.0% 18.5 6.7%

Indonesia (IDR trillion) 18% 126.2 131.2 136.1 138.3 1.6% 129.2 7.0%

Community Financial Services 75% 96.0 98.3 101.4 103.3 1.9% 96.4 7.2%

Global Banking 25% 30.0 32.6 34.4 34.7 1.0% 32.5 6.8%

Other markets (RM billion) 21% 40.3 43.1 43.5 43.8 0.6% 39.5 10.9%

Investment banking (RM billion) 1% 7.3 7.6 7.2 6.3 (12.9)% 7.4 (15.0)%

38

Malaysia Loans Growth: 31 December 2018

RM billion% of

Portfolio

31 Mar

2018

30 Jun

2018

30 Sep

2018

31 Dec

2018QoQ

31 Dec

2017YoY

Community Financial Services (reported) 72% 205.7 209.0 212.4 216.0 1.7% 203.7 6.0%

Community Financial Services (rebased)¹ 72% 205.7 209.0 212.4 216.0 1.7% 203.2 6.3%

Consumer 58% 165.8 168.2 171.3 174.4 1.8% 163.3 6.8%

Total Mortgage 29% 82.4 83.9 85.5 87.5 2.3% 80.82 8.2%

Auto Finance 16% 46.2 46.8 47.6 47.9 0.5% 45.7 4.7%

Credit Cards 3% 7.1 7.2 7.3 7.6 3.2% 7.2 4.5%

Unit Trust 10% 27.6 27.7 28.3 29.0 2.4% 27.0 7.3%

Other Retail Loans 1% 2.6 2.6 2.6 2.5 (1.0)% 2.52 0.6%

Business Banking + SME (reported) 14% 39.9 40.9 41.1 41.5 1.1% 40.3 3.0%

Business Banking + SME (rebased)¹ 14% 39.9 40.9 41.1 41.5 1.1% 39.9 4.1%

SME (reported) 6% 15.4 15.9 16.5 17.1 3.9% 14.9 14.9%

SME (rebased)¹ 6% 15.4 15.9 16.5 17.1 3.9% 14.8 15.9%

Business Banking (reported) 8% 24.5 25.0 24.6 24.4 (0.8)% 25.4 (3.9)%

Business Banking (rebased)¹ 8% 24.5 25.0 24.6 24.4 (0.8)% 25.1 (2.8)%

Global Banking (Corporate) (reported) 28% 83.2 81.6 80.1 83.3 4.0% 81.9 1.7%

Global Banking (Corporate) (rebased)¹ 28% 83.2 81.6 80.1 83.3 4.0% 82.4 1.2%

Total Malaysia 288.9 290.5 292.5 299.2 2.3% 285.5 4.8%

Note: ¹ Rebased loan growth figures are based on adjusted 31 December 2017 position in line with migration of client accounts, effective 1 January 20182 Restated figures for 31 December 2017 due to changes in capturing of product type

39

Group Deposits Growth: 31 December 2018

% of

Portfolio

31 Mar

2018

30 Jun

2018

30 Sep

2018

31 Dec

2018QoQ

31 Dec

2017YoY

Group Gross Deposits 532.1 539.8 536.6 556.3 3.7% 526.6 5.6%

Malaysia (RM billion) 62% 336.4 335.8 331.3 343.8 3.8% 317.8 8.2%

Savings Deposits 12% 42.5 42.8 42.1 42.8 1.6% 40.7 5.2%

Current Accounts 26% 82.9 82.5 83.3 90.3 8.4% 87.1 3.7%

Fixed Deposits 37% 141.6 145.1 134.9 125.8 (6.7)% 138.1 (8.8%)

Others 25% 69.4 65.4 71.0 84.8 19.5% 51.9 63.6%

International 38% 197.5 205.8 207.1 214.1 3.4% 210.3 1.8%

Singapore (SGD billion) 65% 43.8 47.0 44.9 46.2 2.7% 46.2 0.0

Savings Deposits 15% 6.1 6.2 6.4 7.0 10.4% 7.0 0.7%

Current Accounts 16% 7.4 7.8 7.1 7.6 6.7% 7.6 (0.1)%

Fixed Deposits 68% 30.3 33.0 31.4 31.5 0.3% 31.6 (0.2)%

Indonesia (IDR trillion) 16% 121.0 113.9 110.8 117.0 5.6% 121.5 (3.7)%

Savings Deposits 17% 24.0 23.7 22.5 19.9 (11.7)% 24.8 (19.8)%

Current Accounts 21% 23.9 23.9 23.3 24.4 5.1% 23.6 3.6%

Fixed Deposits 62% 73.2 66.3 65.0 72.7 11.8% 73.1 (0.6)%

40

93.4% 92.5% 92.8% 94.4% 92.7%

37.3%35.3% 35.1% 35.1% 35.9%

35.4%33.5% 33.2% 33.2% 33.6%


LDR CASA CASA (without IA)

91.2% 87.0% 87.8% 89.5% 87.9%

40.2% 37.3% 37.3% 37.9% 38.7%

37.1% 34.5% 34.3% 34.9% 34.9%


LDR and CASA Ratio

Singapore Indonesia

Group Malaysia

103.0% 101.1%111.8%

119.2% 113.8%

39.8% 39.6% 41.8% 41.3% 37.9%

88.1% 85.6%94.0%

100.6% 96.5%


LDR (Bank Level)

87.8%94.1%

89.2% 93.2% 91.8%

31.6% 30.9% 29.8% 30.1% 31.7%


Note:

• Group and Indonesia LDR excludes loans to banks and FIs

• Group and Malaysia LDRs include investment accounts totaling RM23.57 billion for 31 Dec 2018, RM18.77 billion for 30 Sep 2018, RM19.18 billion for 30 June 2018, RM21.84 billion for

31 Mar 2018 and RM24.56 billion for 31 Dec 2017.

41

15.46%

15.70%

Dec 18

CET1 Capital &

Tier 1 Capital

Ratios

Total Capital

Ratio

15.85% 13.76% 12.89%

17.95%14.87% 14.01%

19.31%18.27% 17.40%

Dec 17 Dec 18 Dec 18

Total Capital Ratio Tier 1 Capital Ratio CET 1 Capital Ratio

14.77% 15.03% 14.51%

16.46% 15.98% 15.47%

19.38% 19.02% 18.51%

Dec 17 Dec 18 Dec 18

Total Capital Ratio Tier 1 Capital Ratio CET 1 Capital Ratio

Group

Bank

Strong Capital Position: 31 December 2018

2018Jan 2019

Onwards

Minimum Common Equity Tier 1

Capital4.5% 4.5%

Minimum Tier 1 Capital 6.0% 6.0%

Minimum Total Capital 8.0% 8.0%

Capital Conservation Buffer (Phase in) 1.875% 2.500%

Other Capital Buffers

D-SIB Buffer

Countercyclical Capital buffer

Regulatory Requirements

To be determined

After proposed

dividend,

assuming 85%

reinvestment rate

Before proposed

dividend

0% - 2.5%

• The Incorporation of MSL was

completed on 5 November 2018

• The transfer of our Singapore

Community Financial Services

business to MSL would impact

Maybank Bank-level CET 1

capital ratio by ~50 bps.

Maybank Singapore Limited (MSL)

42

Financial Statements Impact Arising from MFRS 16 Adoption

Income Statement Change

Lease rental expenses replaced by:

interest from amortisation of the lease liability

depreciation of the ROU asset

Impact to Lessee: A lease now has a front-loaded

expense profile that gradually tapers off towards the

end of the lease term compared with the previous

accounting treatment of a straight-line expense profile

over the lease term.

Balance Sheet Change

Recognition of:

Right-of-use (ROU) assets

Lease liabilities at the present value of future

lease payments

However, short-term and low value leases are

exempted from the treatment above

Impact to Lessee: Balance sheet will show an increase in both assets and liabilities.

MFRS 16 Adoption (effective 1 January 2019)

Initial Finding: Impact to Maybank Group’s capital ratios is expected to be minimal <10 bps for Day 1 adjustment on 1

January 2019. The final impact is still being assessed and is subject to further refinement.

MFRS 16 replaces existing accounting standard MFRS 117

MFRS 16 eliminates the distinction between operating and finance leases for all lessees

Under MFRS 16, a lessor’s accounting is substantially unchanged; the main impact is on a lessee

On its balance sheet, a lessee will now present a liability representing its obligation to make

rental payment to the asset owner while recognising a corresponding asset representing its right

to control the use of another’s asset to generate income

43

Key Operating Ratios

Note:1 LDR excludes loans to banks and FIs.2 Total cost excludes amortisation of intangibles for Maybank Indonesia and Maybank Kim Eng.3 The capital ratios are adjusted based on the assumption of 85% reinvestment rate under the DRP for the period. CET1 ratio for 1Q FY2018 onwards is computed based on fully loaded

basis with effect from 1 Jan 2018. Capital ratios for 1Q FY2018 are after final cash dividend.

% FY2018 FY2017 YoY1Q

FY2018

2Q

FY2018

3Q

FY2018

4Q

FY2018QoQ

4Q

FY2017YoY

Return on Equity 11.4 10.9 0.5% 10.5 11.1 11.0 13.0 2.0% 12.4 0.6%

Net Interest Margin 2.33 2.36 (3) bps 2.39 2.27 2.30 2.38 8 bps 2.30 8 bps

Fee to Income Ratio 27.5 28.4 (0.9)% 27.1 28.6 25.0 29.0 4.0% 31.2 (2.2)%

Loans-to-Deposit Ratio 1 92.7 93.8 (1.1)% 92.5 92.8 94.4 92.7 (1.7)% 93.4 (0.7)%

Cost to Income Ratio 2 47.4 48.6 (1.2)% 47.5 46.0 47.3 48.7 1.4% 48.1 0.6%

Asset Quality

Gross Impaired Loans Ratio 2.41 2.34 7 bps 2.37 2.64 2.65 2.41 (24) bps 2.34 7 bps

Loans Loss Coverage 83.6 71.5 12.1% 87.9 80.7 79.6 83.6 4.0% 71.5 12.1%

Net Charge off rate (bps) (32) (40) 8 bps (41) (47) (34) (7) 27 bps (16) 9 bps

Capital Adequacy ³

CET1 Capital Ratio 14.51 14.19 32 bps 13.37 13.16 13.59 14.51 92 bps 14.19 32 bps

Total Capital Ratio 18.51 18.80 (29) bps 18.12 17.78 17.62 18.51 89 bps 18.80 (29) Bps

44

Table of Contents




Appendix:








45

Loans

Total consumer (Household) 17.6% 17.6% 17.6% 17.7% 17.7% 2

Auto (Purchase of transport vehicles) 26.5% 26.7% 27.1% 27.3% 27.7% 2

Total mortgage * 13.3% 13.3% 13.3% 13.4% 13.5% 2

Credit cards ** 18.8% 19.0% 19.0% 19.1% 19.2% 1

Unit trust 51.1% 50.9% 50.4% 50.1% 49.6% 1

Deposits

Total deposits *** 18.4% 18.8% 18.6% 18.3% 18.4% 1

Total core retail deposits ^ 17.7% 17.8% 17.9% 17.8% 17.2% 2

Retail CASA ^ 24.5% 24.9% 25.0% 24.9% 25.0% 1

Retail savings ^ 28.2% 28.5% 28.6% 28.2% 28.5% 1

Demand deposits ^ 18.3% 18.9% 19.0% 19.1% 18.9% 1

Retail fixed deposits ^ 14.4% 14.2% 14.4% 14.4% 13.5% 2

Channels

Internet banking - Subscriber base 42.6% 41.8% 41.0% 40.2% 39.7% 1

Mobile banking - Subscriber base 31.7% 31.3% 31.4% 30.9% 30.7% 1

Internet banking - Transaction Volume 1 ^^ 54.7% 53.8% 53.8% 53.3% 52.8% 1

Mobile banking - Transaction Volume 1 61.5% 70.4% 65.9% 65.4% 66.7% 1

Branch network ^^^ 18.6% 18.6% 18.6% 19.0% 19.2% 1

Sep-18

vs

Dec-18

Market

positionDec-17 Mar-18 Jun-18 Sep-18 Dec-18Market share

Loans

Total consumer (Household) 17.6% 17.6% 17.6% 17.7% 17.7% 2

Auto (Purchase of transport vehicles) 26.5% 26.7% 27.1% 27.3% 27.7% 2

Total mortgage * 13.3% 13.3% 13.3% 13.4% 13.5% 2

Credit cards ** 18.8% 19.0% 19.0% 19.1% 19.2% 1

Unit trust 51.1% 50.9% 50.4% 50.1% 49.6% 1

Deposits

Total deposits *** 18.4% 18.8% 18.6% 18.3% 18.4% 1

Total core retail deposits ^ 17.7% 17.8% 17.9% 17.8% 17.2% 2

Retail CASA ^ 24.5% 24.9% 25.0% 24.9% 25.0% 1

Retail savings ^ 28.2% 28.5% 28.6% 28.2% 28.5% 1

Demand deposits ^ 18.3% 18.9% 19.0% 19.1% 18.9% 1

Retail fixed deposits ^ 14.4% 14.2% 14.4% 14.4% 13.5% 2

Channels

Internet banking - Subscriber base 42.6% 41.8% 41.0% 40.2% 39.7% 1

Mobile banking - Subscriber base 31.7% 31.3% 31.4% 30.9% 30.7% 1

Internet banking - Transaction Volume 1 ^^ 54.7% 53.8% 53.8% 53.3% 52.8% 1

Mobile banking - Transaction Volume 1 61.5% 70.4% 65.9% 65.4% 66.7% 1

Branch network ^^^ 18.6% 18.6% 18.6% 19.0% 19.2% 1

Sep-18

vs

Dec-18

Market

positionDec-17 Mar-18 Jun-18 Sep-18 Dec-18Market share

Community Financial Services: Overview of Market Share for Malaysia

Note: 1 Rebased market share due to adjustment made to Industry data by BNM from

Jan’17.

* Refers to housing, shophouse and other mortgage loans

** Credit cards market share refer to receivables for commercial

*** Total bank deposits inclusive of investment asset (“IA”)

^ Without IA. With IA, the market share as at Dec’18 for Total Core Retail Deposits, Retail

CASA, Retail Savings, Demand Deposits and Retail Fixed Deposits are 18.0%, 26.1%,

28.5%, 21.8% and 14.9% respectively (against MBB retail IA).

^^ Excluding non-financial transactions as per BNM guidelines

^^^ Industry numbers as at Dec’18.

46

104.6 107.2 108.5

197.5 204.3 205.3

Dec 17 Sep 18 Dec 18Mass HAB


137.5 138.2 137.1

74.9 59.6 63.5

Dec 17 Sep 18 Dec 18

Consumer BB + SME

Community Financial Services: Overview of Malaysia Portfolio

Note:

• Customer classification: HAB (IA>RM50k, TFA>RM250k). HAB comprises of HNW,

Affluent and Emerging Affluent segments.

• TFA: Total Financial Assets (Deposits, Investments, Financing & Protection).

Individual customer TFA grew 3.9% YoY to RM313.7 billion

driven by HNW & Affluent Banking customer TFA

Total CFS loans on an upward trend of 6.0% YoY and 1.7%

QoQ

RM

billion

+1.4% QoQ

Total CFS deposits decreased by 5.5% YoY, due to reduction

in high cost deposits, mitigated by CASA growth of 4.5%

(5.5)% YoY

+17% YoY

Maybank2u 1-month active users grew 17% YoY driven by

growth in mobile users

163.3 171.3 174.4

40.3 41.1 41.5


Consumer BB + SME

+1.7% QoQ

+6.0% YoY +3.9% YoY

+0.7% QoQ

+43% YoY

Maybank2u 1-month active users

of which Mobile 1-month

active users

4.5

RM

billion

RM

billion

In m

illion

5.2

1.92.7

203.7 212.4302.1 311.5

212.3 197.8

216.0

200.6

313.7

47

Table of Contents




Appendix:








48

Note: Market share of total trade products (On Balance Sheet items, Contingent

Liabilities and Others)

Corporate Banking GIL ratio

11.7

28.2

42.0

10.4

24.9

44.7

11.3

26.9

45.1


RM billion

Note: ‘Term Loan’ includes foreign currency denominated accounts, while ‘Trade

Finance and Others’ is combined with ‘Overdraft’.

Term Loan

Global Banking: Overview of Malaysia Corporate Banking Portfolio

Trade Finance market shareTotal GB loans increased 1.7% YoY to RM83.3 billion

Short Term

Revolving

Credit

Trade

Finance

and Others

(3.9)% YoY

+7.5% YoY

24.4% 23.5% 22.8% 22.4% 22.2%


1.58%

2.34% 2.26% 2.33%

2.01%


(4.7)% YoY

49

28.9%

22.8%31.7%

12.7%

3.9%

RM 178.3

billion

Government

Securities

- Domestic

Government

Securities

- Foreign

PDS/Corp

Bonds

- Domestic

PDS –

Foreign

Others

(NIDs, BA, etc)

24.8%

19.1%31.7%

18.5%

5.9%

RM 154.4

billion

Government

Securities

- Domestic

Government

Securities

- ForeignPDS/Corp

Bonds

- Domestic

PDS –

Foreign

Others

(NIDs, BA, etc)

Group Securities Portfolio¹: 35.5% Foreign Securities as at FY2018

Group Securities Portfolio¹ grew 15.5% YoY

Global Banking: Overview of Group Securities and Global Markets Portfolio

FY2018

FY201767.7 70.0

79.690.6 92.1

77.6 74.2

83.681.5 79.2

9.1 10.4

9.16.9 7.0


Govt. Securities PDS/Corp Bonds Others

+15.5%

154.6154.4

Note: ¹ Group Securities Portfolio is inclusive of Financial assets designated upon

initial recognition (part of FVTPL)

172.3179.0

RM

billion

178.3

50

Malaysia38%

Singapore30%

Thailand18%

Indonesia4%

Philippines3%

Hong Kong3%

Others4%

FY2018 Brokerage Market Share by Country

Global Banking: Overview of Group Investment Banking Portfolio

FY2018 Fee-based Income for Malaysia

Brokerage Fees59.6%

Arranger Fees18.7%

Underwriting & Placement

Fees4.9%

Advisory Fees3.9%

Agency/ Guarantee Fees

5.0%

Other Fee Income8.0%

FY2018 Total Income Breakdown by Country

RM1,224.1

million

Total Income for Maybank Kim Eng1

1,337.31,224.1

FY2017 FY2018

(8.5)% YoY

RM

million

Country RankMarket

Share

Trading Value

(USD’mil)

Thailand 2 6.1% 47,135

Malaysia 3 9.0% 28,092

Philippines 6 5.1% 3,356

Indonesia 13 2.4% 6,802

Hong Kong Tier 2 0.3% 18,586

Singapore 14 3.6% 15,801

Vietnam >10 2.2% 3,129

Note:

¹ Maybank Kim Eng represents the combined business of Maybank IB and business segments under Maybank Kim Eng Holdings.

51

Table of Contents




Appendix:








52

Maybank Singapore: P&L Summary

SGD million FY2018 FY2017 YoY

Net fund based income 752.08 686.02 9.6%

Net fee based income 358.16 326.49 9.7%

Net income 1,110.25 1,012.51 9.7%

Overhead expenses (434.97) (387.86) 12.1%

Operating profit 675.28 624.65 8.1%

Profit before taxation 421.37 315.50 33.6%

Net fund-based income rose 9.6%, driven by loan expansion and improvement in net interest margin.

Fee-based income grew 9.7% YoY, led by an increase in treasury income. Contribution also came from wealth management,

on the back of higher bancassurance fee.

Overheads increased 12.1% arising from higher investment in staff and information technology. The local incorporation of

the Community Financial Services (CFS) business in Singapore also contributed to the higher spend in the year.

Operating profit was 8.1% higher YoY.

FY2018 profit before tax grew 33.6% YoY to SGD 421.4 million due to lower impairment allowances.

53

6.8 6.4 6.9

15.7 15.2 15.5

7.8 7.1 7.8

15.8 16.3 15.9


Consumer -Time Deposits

Consumer CASA

Business TimeDeposits

Business CASA

46.2

7.0 6.4 7.0

7.6 7.1 7.6

31.6 31.4 31.5


Time Deposits

Demand Deposits

Savings

8.5 9.3 9.3

4.5 4.7 5.0

4.5 5.3 5.6

6.7 6.2 6.0

10.6 10.8 10.9

2.1 2.4 2.43.5 3.1 3.1


Other(Consumer)

Car Loan

Housing Loan

Others(Corporate)

Non-Bankfinancial Inst

GeneralCommerce

Building &Construction

42.4

Maybank Singapore loans rose 4.5% YoY

Diversified Loan Portfolio

Consumer

39%

Corporate

61%

4.3% 5.5%

8.9%7.1% 4.5%

8.0%8.9% 9.9%

7.8%5.3%


Maybank Singapore Growth Industry Growth

+4.5% YoY

Maybank Singapore: Overview of Loans and Deposits Portfolio

% YoY change

40.6

Consumer

51 %

Corporate

49 %SG

D b

illion

Consumer deposits’ composition at 51% of total deposits

SG

D b

illion

CASA Ratio:

31.7%SG

D b

illion

CASA ratio improved to 31.7% in Dec 2018 from 30.1% in

Sep 2018

Deposits remained relatively stable compared to last year

46.2

0.0% YoY

41.9 44.9

54

Table of Contents




Appendix:








55

Maybank Indonesia: P&L Summary

IDR billion FY2018 FY2017 YoY4Q

FY2018

3Q

FY2018QoQ

Net Fund Based income 8,100 7,702 5.2% 2,060 2,108 (2.3)%

Net Fee Based income 2,267 2,729 (17.0)% 756 489 54.7%

Net income 10,367 10,431 (0.6)% 2,816 2,597 8.4%

Overhead expenses (6,023) (5,793) 4.0% (1,541) (1,494) 3.2%

Personnel (2,461) (2,387) 3.1% (554) (620) (10.6)%

General and Administrative (3,562) (3,406) 4.6% (987) (874) 12.9%

Operating profit 4,344 4,638 (6.4)% 1,275 1,103 15.5%

Provisions Expenses (1,311) (2,134) (38.6)% (311) (333) (6.6)%

Non Operating (Expense)/Income 3 15 (82.9)% 5 0 >100%

Profit Before Tax and Non-Controlling Interest 3,036 2,520 20.5% 969 771 25.7%

Tax and Non-Controlling Interest (841) (716) 17.5% (271) (206) 31.8%

Profit After Tax and Non-Controlling Interest 2,195 1,804 21.6% 697 565 23.5%

EPS - Basic (IDR) 30.44 26.63 14.3% 9.26 7.44 24.5%

56

Maybank Indonesia: Financial Ratios and Loans Portfolio Breakdown

Key Operating Ratios Loans Portfolio Breakdown

Note: Maybank Indonesia’s loans breakdown is mapped in accordance to its local

regulatory reporting requirements.

IDR Trillion31 Dec

2018

30 Sep

2018QoQ

31 Dec

2017YoY

CFS 102.3 100.1 2.2% 95.3 7.4%

CFS Retail 44.0 44.3 (0.5)% 42.7 3.1%

Auto Loan 24.9 25.2 (1.3)% 23.4 6.3%

Mortgage 15.7 15.6 0.2% 16.0 (2.2)%

CC + Personal Loan 3.1 3.0 2.5% 2.8 7.6%

Other loans 0.4 0.4 (2.3)% 0.4 0.8%

CFS Non-Retail 58.3 55.8 4.4% 52.6 10.9%

Business Banking 34.0 32.7 3.8% 30.9 9.8%

RSME 24.3 23.1 5.2% 21.6 12.4%

Global Banking 31.0 31.1 (0.3)% 30.2 2.9%

Total 133.3 131.2 1.6% 125.4 6.3%

Key Operating Ratios Dec18 Sep 18 Dec 17 YoY

Profitability & Efficiency

Return On Assets 1.74% 1.59% 1.48% 0.26%

Return On Equities (Tier 1) 10.21% 9.53% 9.91% 0.30%

Net Interest Margin 5.24% 5.24% 5.17% 0.07%

Cost to Income Ratio 58.10% 59.35% 55.53% 2.56%

Asset Quality

NPL – Gross 2.59% 2.73% 2.81% (0.22)%

Liquidity & Capital Adequacy

LCR 118.58% 116.01% 140.74% (22.17)%

CET1 16.85% 16.44% 14.64% 2.21%

CAR 19.04% 18.78% 17.53% 1.51%

57

Table of Contents




Appendix:








58

32.4

42.6

35.4

6.1

24.6 22.6

33.3

47.5

39.1

6.8

28.8

21.3

AITAB Mortgage Term Financing Others (CFS) Term Financing Others (GB)

Dec-17

Dec-18

Maybank Islamic, 58.7%

Maybank Conventional,

Malaysia, 41.3%

Year Contribution

Dec 2017 56.9%

Mar 2018 57.7%

Jun 2018 58.5%

Sep 2018 58.3%

Dec 2018 58.7%

Islamic Banking: Performance Overview

Group Islamic Banking Financial Performance Maybank Islamic: Total Gross Financing grew to RM176.8

billion

Maybank Islamic Contribution to Maybank Malaysia Loans

and Financing as at December 2018

Note: Figures are as per latest segmentation breakdown

Group Islamic Banking’s performance includes key markets in Malaysia, Indonesia and

Singapore

RM million FY2018 FY2017 YoY

Total Income 5,118.1 4,600.4 11.3%

Profit Before Tax 3,033.7 2,751.8 10.2%

Financing & Advances 186,709.4 174,907.7 6.7%

Deposits & Investment Account: 180,595.2 162,986.9 10.8%

Deposits from Customers 157,030.1 138,431.5 13.4%

Investment Account 23,565.1 24,555.4 (4.0)%

RM

billion

CFS:9% GB:6%

12%

11%

(6%)

3%

11%

Maybank Islamic: Key Financial Ratios

Key Financial Ratios FY2018 FY2017

Total Capital Ratio (TCR) 22.55% 20.78%

Net Profit Margin (YTD) 1.91% 1.90%

Cost to Income Ratio (CIR) 32.29% 35.12%

Direct FDR1 93.9% 95.1%

Note:

¹ Direct Financing to Deposits Ratio (FDR) comprising gross financing against deposit

and Unrestricted Investment Account (exc. RPSIA assets and liabilities)

17%

59

Key Products Dec 18 Dec 17

Automobile Financing 45.5% 45.0%

Home 27.1% 27.7%

Term financing 31.7% 31.6%

Maybank Islamic ranks No.1 by Asset Market Share

in Malaysia

Islamic Banking: Market Share

Market Share by Product (Malaysia) Maybank Islamic Market Share

33.8% 33.6%33.2%

32.6% 32.7%

30.4%31.2%

30.4% 30.4%29.9%


Financing Deposits & Investment Accounts

MalaysiaAsset Market Share

September 18Rank

Maybank Islamic 30% 1

CIMB Islamic 14% 2

Public Islamic 9% 3

Source for industry numbers: Latest BNM Monthly Statistical Bulletin

Sukuk League Table Ranking December 2018

Source for industry numbers: Latest BNM Monthly Statistical Bulletin

Source: Bloomberg

Source: Latest BNM monthly statistical bulletin & respective Bank’s Financial

Statements

Global Sukuk League

Table Ranking

Market

Share (%)

Amount

(USD million)Issues

#3 Maybank 8.8% 3,935.2 145

MYR Sukuk League

Table Ranking

Market

Share (%)

Amount

(USD million)Issues

#1 Maybank 24.6% 4,385.6 148

60

7.7%

10.4%

11.7%

0.0% 5.0% 10.0% 15.0%

HL-MSIG Ins. & Tak.

Allianz Insurance

Etiqa Ins. & Tak.

11.5%

13.4%

13.8%

20.7%

0.0% 5.0% 10.0% 15.0% 20.0% 25.0%

Etiqa Ins. & Tak.

Prudential Ins. & Tak.

GE Ins. & Tak.

AIA Ins. & Tak.

0 1,000 2,000 3,000 4,000 5,000 6,000 7,000 8,000

Total Life/Family…

Total General

Misc

Personal Accident

MAT

Motor

Fire

Total Life/Family

Group Premium

Credit Premium

Regular Premium

Single Premium

FY2018

FY2017

RM Million

Total Life/Family &

General

421.8 430.4

334.5 265.0

257.0129.6

FY2017 FY2018

Life/Family General Shareholder's Fund

34.5 36.1

Dec 17 Dec 18

Insurance and Takaful: Performance Overview

Total Assets

Gross Premium

Profit Before Tax

Life / Family (New Business) Market Share

No. 1 in General

Insurance and

Takaful

General Insurance and Takaful Market Share

(18.6)% YoY +4.7% YoY

Note: Market Share is for period Oct’17 – Sep’18 (Source: LIAM / ISM Statistics)

1,013.3

RM

million

RM

billion

825.0

71.7%

4.4%

33.7%

14.5%

16.5%

16.9%

Note: Gross Premium, Profit Before Tax and Total Assets are presented at EIH Group level

16.6%

34.5%

9.7%

12.3%

6.3%

36.9%

No. 4 in Life/Family

(New Business)

61

Table of Contents




Appendix:








62

Maybank’s Sustainability Strategy (1/3)

20/20 Sustainability Plan Our sustainability strategy is anchored on our mission of Humanising Financial Services. We report our sustainability

performance against our 20/20 Sustainability Plan, a five-year sustainability strategy approved in 2014 by the Maybank Group Board. Our performance is published in our annual Sustainability Report.

This plan aims to generate long-lasting impact and value across three pillars: Community and Citizenship, Our People, and Access to Products and Services; and includes 10 commitments.

Three Pillars: Community and Citizenship Our People Access to Products & Services

10 Commitments:

Link to United

Nation’s

Sustainable

Development

Goals:

Investing for impact• Education

• Community empowerment

• Arts and culture

• Environmental diversity

• Healthy living

• Disaster relief

Employee engagement

Talent and leadership

Training and development

Diverse and inclusive workplace

Safety, health and well-being

Commitment to the

environment

Focus on customers

Digitalisation

Product stewardship

Note: Our sustainability reporting is guided by the Global Reporting Initiative Sustainability Reporting Standards and the Bursa Malaysia Securities Berhad Main Market Listing

Requirements relating to the Sustainability Statement in Annual Reports.

63


Maybank has been recognised over the years for its progressive advancements in the area of

sustainability. We are a key component of an increasing number of indices which track companies

adopting good environmental, social and governance (ESG) practices. Among some of the key

achievement/recognitions are:

* New in 2018

MSCI ESG Ratings Rated “A” consecutively since 2013.

Maybank is the only bank rated “A” among 10 largest peers

(including JPMorgan Chase & Co, Bank of America Corporation,

HSBC Holdings Plc and Citigroup Inc.) in 2018.

Rating attained from our customer centric initiatives such as

looking after retail customers’ rights and by being a regional

leader in providing digital banking services to customers.

FTSE RussellMaybank is a constituent of these indices in recognition of our

good corporate responsibility practices:

• FTSE4Good Bursa Malaysia Index

• FTSE4Good ASEAN 5 Index

• FTSE4Good Emerging Indexes

• FTSE Asia Pacific Green Revenues Index*

• FTSE Emerging ESG Index*

• FTSE Emerging Green Revenues Index*

Bloomberg Gender Equality IndexMaybank is the only Malaysian company which

made it to this list in 2017, 2018 and 2019

2018 Sustainable Business Awards

Malaysia*Special Recognition for Stakeholder

Engagement & Materiality category

FinanceAsia’s 2019 Asia’s Best

Managed Companies survey*Best ESG in Malaysia (ranked 1st)

64


Maybank Group’s Environmental, Social and Governance (ESG) Policy

Key Components

A Responsible Lending Guideline was initially established in 2015 to manage ESG risks.

This was expanded into an ESG Risk Management Framework and then endorsed as an ESG Policy in 2018, following the Board’s approval.

The Policy was then operationalised throughout the Group, with ESG risk assessments integrated into our day-to-day decisions in relation

to financing practices.

The ESG Policy was formulated in alignment with global standards and practices, such as the United Nations’ Human Rights Policy,

International Finance Corporation standards and global environmental standards.

Scope & Applicability ESG Risk Categories We Collaborate With

Environment• Climate change• Land usage• Water usage• Energy usage• Emissions and Waste• Natural Resource Conservation /

Sustainability

Social• Human rights• Employees rights & benefits• Workforce diversity• Products and services

responsibility• Community relations• Supply chain management• Corporate social responsibility• Consumer protection• Animal welfare

Governance• Corporate governance• Transparency and reporting• Financial sustainability• Stakeholders management

Business Activities

• Direct lending/financing

• Direct debt, equity and advisory

services

Lines of Business

• Corporate Banking

• Transaction Banking

• Global Markets

• Investment Banking (excluding

stock brokerage & margin

financing)

• Business Banking

• Retail SME

• Insurance & Takaful for non-

individuals

Black List Activities

Activities deemed not in line with our

core values and international best

practices

High ESG Risk Sectors

Includes:• Oil palm• Forestry and logging• Oil and gas• Mining and quarrying

An ESG Risk Acceptance Criteria has

been included as part of the application

of accommodation for these industries

Mandatory RAC Criteria:• National/International certifications

for sustainable practices• Regulatory approvals/licences by the

relevant government agencies for the

specified business operations• No adverse news which may result in

harm to the environment, or legal

claims, disputes, or product boycotts

affecting communities

• World Wide Fund for Nature

• International Finance Corporation

• Association of Banks in Singapore

• Malaysian Palm Oil Board

• Asia Pacific Loan Market

Association

• Lead players in specific relevant

sectors.

65

MALAYAN BANKING BERHAD

14th Floor, Menara Maybank

100, Jalan Tun Perak

50050 Kuala Lumpur, Malaysia

Tel : (6)03-2070 8833

www.maybank.com

Disclaimer. This presentation has been prepared by Malayan Banking Berhad (the “Company”) for information purposes only and does not purport to contain all the

information that may be required to evaluate the Company or its financial position. No representation or warranty, express or implied, is given by or on behalf of the

Company as to the accuracy or completeness of the information or opinions contained in this presentation.

The presentation does not constitute or form part of an offer, solicitation or invitation of any offer, to buy or subscribe for any securities, nor should it or any part of

it form the basis of, or be relied in any connection with, any contract, investment decision or commitment whatsoever.

The Company does not accept any liability whatsoever for any loss howsoever arising from any use of this presentation or their contents or otherwise arising in

connection therewith.

Humanising Financial Services

Investor Handout€¦ · Investor Handout Invest Asia Singapore 2019 The Fullerton Hotel, Singapore...

Documents

Transcript of Investor Handout€¦ · Investor Handout Invest Asia Singapore 2019 The Fullerton Hotel, Singapore...