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Corporate Visual Guide 2012
Letter from CEO
The love of learning has dominated my life – it’s the center of my career as CEO of NetCom Learning. I am from Bangladesh, one of the poorest countries in the world, yet where all parents expect their children to excel in school. This is how the value of lifelong learning was instilled in me at a young age.
I arrived in the US with a couple of suitcases and some books. Life was tough for me. I often worked several jobs, but I never gave up learning. I attended college and then pursued my American dream of creating a business. My degree was not in business, and I didn’t know how to start a business. I taught myself sales, management, accounting, marketing, and the rest. Today, people ask me what the secret is to building a multimillion-dollar business. My answer is always, a passion for lifelong learning.
Author, Entrepreneur & CEO of Learning
NetCom
Learning
Copyright © 2012 by Sarder Press TM
All rights reserved. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the publisher, except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law. For permission requests, write to the publisher, addressed “Attention: Permissions Coordinator,” at the address below.
Russell Sarder www.RussellSarder.com
Sarder Inc.,20 West 33rd Street, 4Fl, New York, NY 10001 www.sarder.com
Orders by U.S. trade bookstores and wholesalers: Please contact Big Distribution: Tel: (212) 629-7265; or e-mail to [email protected]
Printed in the United States of America First Printing: 2012 Oct
AcknowledgmentThe preparation of this guide took the hard work and commitment of many people. We would like to acknowledge Mudit M. (COO), Yang (VP of Marketing), Yolanda L. (Project Manager), Wei Wei (Designer), and NetCom Learning staff (contributors) for their effort and expertise in producing the content, graphics, and design of NetCom Learning’s Corporate Visual Guide.
Corporate Visual Guide
VisionWhat do we want to be ?
NetCom Learning
Vision ( dream )Our vision is to control 10% of the Learning Industry.
Vision
2
10% of the Learning Industry
3
NetCom
Learning V
ision
NetCom Learning
IT Training US $24 - $120 Billion
Soft Skills Training US $24 - $100 Billion
Conference US $10 - $20 Billion
Learning Management System US $780 Million - $2 Billion
Learning Video Subscription US $50 - $200 Billion
Learning TV US $10 - $20 Billion
Learning Products US $10 - $100 Billion
Market Size & Growth Potential
U.S. Learning Market Size
Vision
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U.S. Learning Market Size* Source: IDC, Training Industry & ASTD, and Internal Calculator.
™
U.S.Learning Market
GlobalLearning Market
Soft Skills Training
IT Training
Conference
Learning ManagementSystem
Learning VideoSubscription
Learning TV
Learning Products
TV ™
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NetCom
Learning V
ision
NetCom Learning
Vision
Future NetCom Learning LocationsCurrent Locations
New York, NYPhiladelphia, PAWashington D.C. Metro, VALas Vegas, NV
Future Locations
Los Angeles, CAChicago, ILHouston, TXSan Diego, CADallas, TXJacksonville, FLAtlanta, GA
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D.C. Metro
Midwest
South
WestNortheast Corporate
Northeast Consumer
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NetCom
Learning V
ision
NetCom Learning
Market Size & Growth Potential
Vision
NetCom Learning owns a small percentage of the U.S. Learning market.
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NetCom Learning Current Market Share !
Market Size
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NetCom
Learning V
ision
MissionWhat do we want to achieve ?
NetCom Learning
Mission
Mission ( goals )Our mission is to grow the company profitably each year by becoming the most respected and trusted learning organization.
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Growth 25%
Profit 20%
Trust NPS:70
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NetCom
Learning M
ission
PurposeWhy do we exist in the first place ?
NetCom Learning
Purpose
Our PurposeNetCom Learning’s purpose is to promote the values of lifelong learning,
Our Purpose is Our Biggest Competitive Advantage.
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We are Lifelong Learners
Passionateabout
Learning
TM
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NetCom
Learning Purpose
NetCom Learning
Learning Webinars
LearningGGOnline Learning Platform
Learning CMS
EmployeeLearning Our Purpose Drives
Our Innovation
Purpose
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Learning Movement
Learning Books
Learning Events
Learning Scholarship
Learning from AuthorsVideo Interview Series
Lifelong Learning
Learning from CEOsVideo Interview Series
Learning from CLOsVideo Interview Series
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NetCom
Learning Purpose
NetCom Learning
Purpose
Our Purpose Grows Our Revenue20
Devotion to
Purpose
Stronger
Brand
Improved
TrustIncreased
Revenue
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NetCom
Learning Purpose
Values & CulturesValues drive cultures.
Learning Culture
Customer-Driven Culture
Growth Culture
Lean Culture
Startup Culture
Innovation Culture
Change Culture
Team Culture
Performance-Driven Culture
Disciplined Culture
NetCom Learning
Values & Cultures
Learning CultureCreate a culture of continuous learning and growthWe are a company that values and invests in the concept of providing knowledge and continuous learning for our employees.
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NetCom
Learning Values & Cultures
NetCom Learning
Values & Cultures
Customer-Driven CultureExceed client’s expectationsWe are a people-focused company with customers being our number-one priority from which all decisions must come.
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96% of NetCom Learning clients would recommend us to others.
+
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NetCom
Learning Values & Cultures
NetCom Learning
Values & Cultures
Startup CultureMaintain a start-up cultureWe will build a culture of high energy, a culture where we don’t just have jobs, we have a mission.
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NetCom
Learning Values & Cultures
NetCom Learning
Values & Cultures
Innovation CultureBuild a culture of innovationWe will continuously strive to be innovative in our approach to our mission.
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NetCom
Learning Values & Cultures
NetCom Learning
Values & Cultures
Change CultureChange or dieWe will change and transform to be successful in the marketplace.
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NetCom
Learning Values & Cultures
NetCom Learning
Values & Cultures
Growth CultureAlways look for ways to grow profitablyWe will be creative and explore all options to grow the company forward.
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NetCom
Learning Values & Cultures
NetCom Learning
Values & Cultures
Lean CultureDo more with lessWe will operate efficiently and accomplish more with less.
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NetCom
Learning Values & Cultures
NetCom Learning
Values & Cultures
Team CulturePromote a team cultureWe will build a team culture where people trust each other, and where committed to our mission, are accountable to each other and where we are not afraid to have productive conflicts.
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NetCom
Learning Values & Cultures
NetCom Learning
Values & Cultures
Performance-CultureBuild a performance-driven cultureWe will build a performance-driven culture by hiring the best players, by promoting diversity, and by constantly focusing on execution.
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NetCom
Learning Values & Cultures
NetCom Learning
Values & Cultures
Disciplined CultureBuild a discipline cultureWe will build a culture of self-discipline; we will discipline our thoughts and take action in a disciplined manner.
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NetCom
Learning Values & Cultures
Company History
2012
Company History
Partnered with WOBI, powered by HSM for Major Business Events
Achieved its Highest Net Promoter Score, a Number Even Higher than Apple
Microsoft Revenue Increased by 88 Percent Year Over Year
Earned CompTIA Platinum Status
Partnered with Pima Community College to Prepare Students for the Job Market
Won Silver 2011 Brandon Hall Excellence in Learning Management Technology
Named the 2012 Inc. 500|5000 List of the Fastest-Growing Private Companies in America
2011
Hit All Time Sales Record in Q3 2011 with the Highest Quarterly Delivered Revenue
Expanded to Philadelphia Market and Hired an Industry Veteran to Lead This Project
Broke Sales Records and ReachedMilestone for August Revenue
Achieved the Highest July Sales in History with 18 Percent Revenue Over June Sales
Acquired a New Location in Arlington, Virginia, Previously Owned by Kaplan
Took the Expert-led Classroom Global with Live Online Training
Named to the 2011 IT Training Companies Watch List by TrainingIndustry.com
“Learning: Steps to Becoming a Passionate Lifelong Learner” by Russell Sarder, Honored With Prestigious Book Award
Named to the 2011 Inc. 500|5000 List of the Fastest-Growing Private Companies in America
CEO Russell Sarder Honored as One of 50 Outstanding Asian Americans in Business
CEO Russell Sarder Won 2011 Top Ten Asian Americans in Business Award
Became an Authorized Red Hat Training Reseller
ITIL recognized NetCom Learning as an ITIL Licensed Affiliate
Transform from NetCom Information Technology to NetCom Learning
Present
Locations
Accomplishments
Partnerships
Awards
Expanded its Operations by Opening a Sales Division on the West Coast
Company History
2010
Attained Cisco Learning Partner (CLP) Status
Expanded into Washington DC Metro Area
Named Premier Solutions Provider (PSP) for Autodesk Training and Autodesk Certification Solutions
Earned CompTIA Platinum Status
Won EC-Council Circle of Excellence Award for Second Straight Year
2009
Earned Spot in EC-Council Circle of Excellence
Celebrated 10 Years of Excellence in IT Training
2008
Introduced Live Online Training (LOT)
Built on Reputation of Excellence in the CompTIA Learning Alliance
Named to Inc. 5000 List of Fastest Growing Private Companies in America
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NetCom
Learning Com
pany History
Announced Partnership with Fast Lane
Became one of the few Training Providers for Intel
Achieved Microsoft Business Solutions Competency
Entered Into a Partnership with SOX Institute
Honored as the Worldwide Microsoft Learning Solutions Partner of the Year
Received Microsoft Marketing Excellence Award
2007
Company History
Locations
Accomplishments
Partnerships
Awards
2006
Continued to exceed expectations
2005
Attained Gold Certified Partner Status In Microsoft Partner Program
Became a QuarkAlliance Training Provider
Became an Adobe Authorized Training Center
2004
Became an Official Education Center for CWNP Program
Partnered with EC-Council in offering Ethical Hacking and other IT security related courses; becoming an accredited training and testing center for EC-Council
Company History
2003
Became a NJ State Workforce Training Provider
2002
Licensed as a center by the NY State Department of Education
Became a Check Point Authorized Training Provider
Introduced Project Management Program
2001
Opened Manhattan Campus at Empire State Building
Became a NY State Workforce Training Provider
Became an Authorized CIW Training Provider
Accredited as an education center for SAIR Linux and Gnu Certification
Achieved certification by the Internet Webmasters Association
Announced Partnership to provide Open Source courses with eGenius
Founded in 1998
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NetCom
Learning Com
pany History
NYCHeadquarte
rs
Las Vegas
Boot Camp
Washington D.C
Government Clients
LOTLive Online
Training
Offsite Training
Anywhere & Anytime
Locations
NetCom Learning
Offsite Training Anywhere & Anytime
LOT Live Online Training
Locations52
Washington D.C MetroGovernment Clients
NYCHeadquarters
Las VegasBoot Camp
Philadelphia The New Location
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NetCom
Learning Locations
StrategyHow will we accomplish what we want to achieve ?
Know us Transform us Position us Diversify us
Refine us Segment us Grow us
TM
Source: American Dream is still Alive by Russell Sarder Author, Entrepreneur & CEO of NetCom Learning.
NetCom Learning
Strategy
Know usWe remain true to our purpose of being a company dedicated to lifelong learning.
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NetCom
Learning Strategy
NetCom Learning
Strategy
Transform usWe are constantly transforming our business model to deal with the changes in the marketplace.
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IT IT & Business IT & BusinessLearning
InnovativeLearning Organization
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NetCom
Learning Strategy
NetCom Learning
Strategy
Position usWe are positioning ourselves as the Bloomingdale’s of the learning companies.
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* Disclaimer: All trademarks belong to their respective owners.
New Horizons
The Career Center
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NetCom
Learning Strategy
NetCom Learning
Strategy
Diversify usWe want to be diversified in the following areas: client type, product type, business type, and people type, to reduce risks and grow the profitability of the business each year.
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NetCom
Learning Strategy
NetCom Learning
Strategy
Refine usWe continuously attract and maintain quality clients by removing the 10% of unprofitable clients; we attract and keep the best employees by removing the bottom 10 with top-10 employees.
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NetCom
Learning Strategy
NetCom Learning
Strategy
Segment usWe have broken down our sales team into 6 different territories based on our client base and our revenue structure.
Northeast CorporationNortheast ConsumerD.C. MetroSouthWestMidwest
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D.C. Metro
Midwest
South
WestNortheast Corporate
Northeast Consumer
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NetCom
Learning Strategy
NetCom Learning
Strategy
Grow usWe are increasing NetCom Learning’s revenue through expanding our client types, products and vendors, learning solutions, locations, and sales people.
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#Sales
People
#Products& Vendors
#Learnin
g
Solutions #Locations
#Client
Types
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NetCom
Learning Strategy
NetCom Learning
ExecutionJust like Mark Hurd, we believe that a vision without execution is another form of hallucination.
Strategy
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We laid out the seeds for Execution
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NetCom
Learning Strategy
Management
NetCom Learning
Management
James MayerAccounting Manager
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YangVP of Marketing
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Years of Experience
Years of Experience
Russell SarderChairman and CEO
Mudit MittalCOO
17 16
Years of Experience
Years of Experience
Adam ChngCIO
Titu SarderPresident
17 17
Years of Experience
Years of Experience
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Daniel YunVP of Sales
20
Years of Experience
Rinchen KhampaProduct Manager
5
Years of Experience
Brian CiufoCMS Architect
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20
Years of Experience
Years of Experience
Anthony KhanSales Manager
Eugenia BachaledaTraining Manager
9
17
Years of Experience
Years of Experience
188+Total Years of Experience
Neil MaishIT Manager
13
Years of Experience
NetCom Learning’sLeadership Team
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NetCom
Learning M
anagement
NetCom Learning
How does NetCom Learning Select Leaders ?
Management
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Visionary
Inspiring
Smart
Trustworthy
Able
VISTATM
Source: American Dream is still Alive by Russell Sarder Author, Entrepreneur & CEO of NetCom Learning.
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NetCom
Learning M
anagement
NetCom Learning
Management
http://www.russellsarder.com
CEORussell SarderAuthor, Entrepreneur& CEO of Learning
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CEO ofLearning
Author
Entrepreneur
AccomplishmentsWhat have we achieved ?
NetCom Learning
Accomplishments
One of our core values is to build a strong customer-driven culture. Those efforts have resulted in building a trust factor that includes high instructor evaluations, with most instructors receiving an average of 8.6 out of 9.
Instructor Evaluation82
Instructor Evaluation8.6 out of 9
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NetCom
Learning A
ccomplishm
ents
NetCom Learning
Accomplishments
Cumulatively, NetCom Learning’s instructors have 10,500 years’ of experience, with the average instructor enjoying 16 years’ of experience. That experience has allowed NetCom Learning to build a trust factor that includes high instructor evaluations, some of the highest in the industry.
Instructor Experience84
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NetCom
Learning A
ccomplishm
ents
NetCom Learning
Accomplishments
NetCom Learning’s courses have produced more than 1,600 positive testimonials. All of these actions allow NetCom Learning to remain at the forefront, not only as a provider of quality learning courses, but also for providing an enjoyable experience for its customers.
Student Testimonials86
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NetCom
Learning A
ccomplishm
ents
NetCom Learning
Accomplishments
Since its inception in 1998, NetCom Learning has trained over 80 percent of the Fortune 100.
Training for Fortune 100 Companies88
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NetCom
Learning A
ccomplishm
ents
NetCom Learning
Accomplishments
NetCom Learning is an innovative leader in IT, business, and executive training for companies, individuals, and government agencies.
Client Types90
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NetCom
Learning A
ccomplishm
ents
NetCom Learning
Accomplishments
Our customers are sharing their rewarding experiences on social media sites. Leads are also on the rise because of effective and innovative marketing strategies put in place by the NetCom Learning team. This has led to an influx of corporate and individual clients from all over the country, who reach out to NetCom Learning for their training needs.
Marketing Efforts92
MarketingLearning Movement Public RelationshipInternet MarketingSEO & SEMMediaSocial Media Publication
...
ProductsBrandingMobileEventWebinarWebsiteBlogEmail...
Inbound MarketingOutbound MarketingAffiliate MarketingDemand GenerationBrandingAdvertising Communication...
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NetCom
Learning A
ccomplishm
ents
NetCom Learning
Accomplishments
Clients know that NetCom Learning is the leader in vendor recognition. The organization is the only training center in the entire USA that has more than 20 vendor recognitions from leaders like Microsoft, CISCO, Autodesk, CompTia, and PMI.
Vendor Recognitions94
Technical Training Leader
* Disclaimer: All trademarks belong to their respective owners.
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NetCom
Learning A
ccomplishm
ents
NetCom Learning
Accomplishments
NetCom Learning delivered 33,000 hours of training in 2011.
Training Hours96
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NetCom
Learning A
ccomplishm
ents
NetCom Learning
Accomplishments
Microsoft Corp. awarded NetCom Learning as the winner of the 2007 Microsoft® Learning Solutions Partner of the Year Award. This prestigious award recognizes the Microsoft Gold Certified partner that delivered the highest quality learning solutions for their customers during the past year. NetCom Learning was chosen from a group of finalists from around the world, based on its unparalleled use of dedicated Microsoft technologies to provide customers with exemplary training services and state-of-the-art learning facilities.
Microsoft Learning SolutionsPartner of the Year
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NetCom
Learning A
ccomplishm
ents
NetCom Learning
Accomplishments
Inc. 500 has just released its 5000 list of the fastest-growing private companies in America, naming NetCom Learning, the innovative leader and provider of IT and business training solutions to companies, individuals, and government agencies, among them. This is the second straight year that NetCom Learning has earned this achievement, having first been named to the list in 2008.
Fastest Growing Company in America 100
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NetCom
Learning A
ccomplishm
ents
NetCom Learning
Accomplishments
NetCom Learning is constantly looking to provide the best learning experience for its students.
Learning Experience102
Our Las Vegas LocationLearning Experience
103
NetCom
Learning A
ccomplishm
ents
NetCom Learning
Accomplishments
More than 1,200 Courses,
Diverse Learning Areas,
20+ Leading Vendors.
Strong Curriculum104
20+ Vendors1, 200+ Courses
Speedy Product Launch
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NetCom
Learning A
ccomplishm
ents
NetCom Learning
2005 Microsoft Navision Outstanding Training Award
Voted Top Training Provider in North America at Microsoft Directions 2005 Partner Conference
2007 Microsoft Learning Solutions Partner of the Year
2007 Microsoft Marketing Excellence Award
This prestigious award recognizes the Microsoft Gold Certified Partner that delivered the highest quality learning solutions for their customers during the past year.
2011 Brandon Hall Silver Award for Excellence in Learning Management
2008, 2011 and 2012 Inc. 500 | 5000 List of the Fastest-Growing Private Companies in America
EC-Council Circle of Excellence Award
Accomplishments
2012 Top 20 IT Training Company and 2011 IT Training Companies Watch List by TrainingIndustry.com
2012 Best in Biz Awards | Company of the Year
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More Awards info:http://www.netcomlearning.com/aboutnetcom/awards.phtml
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NetCom
Learning A
ccomplishm
ents
MarketingMarketing
Place
Price
Product
Promotion
Marketing
SegmentationClient Types
111
NetCom
Learning M
arketing
NetCom Learning
Marketing
PromotionOur customers are talking about us and generating an influx of leads.
112
Learning Movement
Media
Publication
Products
Mobile
Event
Advertising
InternetMarketing
Social Media
SEO & SEM
Webinar Website
Blog
Communication
PublicRelationship
InboundMarketing
OutboundMarketing
AffiliateMarketing
MarketingPromotion
Branding
113
NetCom
Learning M
arketing
NetCom Learning
Marketing
ProductWe have all the courses you need to get the job done.114
Database
Unified Communica2ons
Security
Mobile Apps
Project Management & So> Skills Virtualiza2on
Networking & Wireless
Cloud Compu2ng
Web Design & Programming
VoIP & Telephony
Development
Desktop Publishing
Mul2media Produc2on
* Disclaimer: All trademarks belong to their respective owners.
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NetCom
Learning M
arketing
NetCom Learning
Marketing
PriceWe implement value-based pricing strategy.116
* Disclaimer: All trademarks belong to their respective owners.
New Horizons
The Career Center
117
NetCom
Learning M
arketing
NetCom Learning
Marketing
LocationsWe offer convenient training locations in New York City, Las Vegas, Washington D.C., and Philadelphia, in addition to live online training and offsite training.
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Live Online Training
+ Offsite TrainingAnywhere Anytime
Locations
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NetCom
Learning M
arketing
NetCom Learning
Marketing
Competitive AnalysisWhy choose NetCom Learning?120
NetCom Learning
New Horizons
Global Knowledge
Learning Tree
Training Camp Unitek
Vendor Authorized ✓ ✓ ✓ ✗ ✓ ✓
Value (not price) Driven ✓ ✗ ✓ ✓ ✗ ✗
Exclusive Boot Camp Catalog ✓ ✗ ✗ ✗ ✓ ✓
Impressive & Convenient Locations ✓ Some
Locations ✓ ✓ ✗ ✗
Franchise Operation ✗ ✓ ✗ ✗ ✗ ✗
Multiple Learning Solutions
• Standard• Customized• Boot Camp• Accelerated
• Standard• Customized
• Standard• Customized
• Standard• Customized • Boot Camp • Boot Camp
Multiple Learning Methods
• Self-paced (e-learning)• Classroom (physical)• Classroom (virtual)
• Classroom (physical)
• Classroom (physical)• Classroom (virtual)
• Classroom (physical)• Classroom (virtual)
• Classroom (physical)
• Classroom (physical)
Competitive Analysis
121
NetCom
Learning M
arketing
NetCom Learning
Global KnowledgeNew HorizonsLearning Tree
Marketing
Competitive AnalysisWe are the only learning company that provides all the learning solutions ( Standard, Boot Camp, Customized, and Accelerated ).
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Global KnowledgeNew HorizonsLearning Tree
Global KnowledgeNew HorizonsLearning Tree None
Training CampUniteck
Standard Boot Camp
Customized Accelerated
123
NetCom
Learning M
arketing
NetCom Learning
Marketing
• Has served over 80% of Fortune 100 Companies• Has over 45,500 unique corporate clients• Has delivered training to over 71,000 professionals• Over 7,300 companies did business with NetCom Learning
Client List124
Additional clients:
http://www.netcomlearning.com/aboutnetcom/inthenews.phtml
* Disclaimer: All trademarks belong to their respective owners.
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NetCom
Learning M
arketing
Media
NetCom Learning
Financial TimesPrivate sector fills US skills training gapThe Financial Times interviews Russell & MIT
Ink from Chase at Inc. 500 | 5000 ConferenceInk from Chase interviews Russell Sarder
Kauffman FoundationInc. 500|5000 Conference, 2011Kauffman Foundation interviews Russell
Inc Magazine : Up Close With Leaders at the Inc. 500|5000 Conference, 2011Russell Sarder featured in Inc. Magazine
Media
More media coverage:http://www.netcomlearning.com/aboutnetcom/inthenews.phtml
Media Coverage
128
* Disclaimer: All trademarks belong to their respective owners.
http://www.netcomlearning.com/aboutnetcom/inthenews.phtml
129
NetCom
Learning M
edia
Innovation
InnovationLearning CMS
Courses & Packages Catalog Pricing Class Logistics
Class Scheduling Advertising & Marketing Labs & Locations
CRM Management CRM Company Options Billing & Collections
Personnel & Staff InstructorsAssessment Quiz Inventory
Student Portal Newsletters Evaluation System
Website Tech Support Videos Library / LearningGG
Intranet Links & Reports
NetCom Learning
Innovation
Learning CMSLearning CMS is the most innovative and user-friendly enterprise resource planning (ERP) system for the education industry and has been powering NetCom Learning’s training business for the last 14 years. It has also been used by NetCom Learning’s corporate clients, resellers, and partners, to meet their business needs and streamline the learning-business process.
Honored with the Brandon Hall Silver Award in the Learning Management category
Received Innovation Award from 2012 American Business Awards
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• $5+ million has been invested in Learning CMS.
• Simplifies complexity and reduces time to market products.
• Improves operational efficiency by automating processes and improving customer service.
• Increases profit margin by reducing back office operational cost by 3 to 10 percent.
• Recognized by Microsoft as one of the most innovative learning systems.
Sales & MarketingManagement
Content ManagementSystem
Learning ManagementSystem (LMS)
CustomersRelationshipManagement(CRM)
Finance & Accounting
Training &Logistics
133
NetCom
Learning Innovation
NetCom Learning
Learning CMS Value
Reduces Time to MarketWith Learning CMS, we can deliver training to our clients in less than half a day.
Innovation
Before Learning CMS
1 - 30 daysNew Course Introduction
After Learning CMS
1 hour
Examples:
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NetCom
Learning Innovation
NetCom Learning
Learning CMS Value
Improves Operational EfficiencyLearning CMS reduces the amount of time-consuming and repetitive activities by simplifying them to take seconds rather than hours, days, or weeks.
Innovation
Before Learning CMS
1 hour - 3 days
3 - 4 people
Proposal Creation Fewer People Assigned to Courses Admin & Scheduling (every 1,000 Courses)
After Learning CMS
1 -2 min
1 person
Examples:
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NetCom
Learning Innovation
NetCom Learning
Learning CMS Value
Reduces CostUsing Learning CMS has resulted in lower operational overhead.
Innovation
Before Learning CMS
$ 170,000
5 - 7 people
Lead Management Cost
New Location Operation
After Learning CMS
$ 0
2 - 3 people
Examples:
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NetCom
Learning Innovation
NetCom Learning
Learning CMS Value
Simplifies the ComplexityAutomation allows Learning CMS to take the complexity out of customizing a training solution for an organization.
Innovation
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NetCom
Learning Innovation
NetCom Learning
Learning CMS Value
Improves Customer ServiceLearning CMS embodies our spirit of providing customer service and optimizing the client’s educational results, making us stand out from the crowd. Learning CMS allows for a single point of access to a client’s entire lifecycle with NetCom Learning. This allows us and anyone assisting the client to keep all aspects of the customer’s needs in perspective and provide seamless service, resulting in a satisfied client and higher efficiency overall.
Innovation
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Quick response to
needs Right type of training
Real-timeschedules
Market internally
Incremental revenue
Feedback & evaluations
Online agreement &enrollment
Case studies,testimonials,references
History & budget utilization reports
Customer Needs
143
NetCom
Learning Innovation
NetCom Learning
Learning CMS Value
Provides Real Time ReportingLearning CMS creates real-time reporting at the touch of a button.
Innovation
144
Reporting tool snapshot
145
NetCom
Learning Innovation
NetCom Learning
Learning CMS Value
Automates ProcessComplex and repetitive tasks have been automated, resulting in increased efficiencies.
Innovation
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NetCom
Learning Innovation
NetCom Learning
Learning CMS Value
Creates Profit & Growth OpportunitiesLearningCMS can reveal growth opportunities by streamlining and automating processes.
Innovation
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NetCom
Learning Innovation
NetCom Learning
Learning CMS Value
Helps to Make Decisions
Innovation
Learning CMS tracks all the interactions and needs of the clients to help the ECs make the right decisions.
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NetCom
Learning Innovation
Contact
NetCom Learning
Contact
Contact154
New York
20 West 33rd Street, 4th Floor
New York, NY 10001Phone: (212) 629-7265
Las Vegas
Desert Rose Resort # 31155051 Duke Ellington Way
Las Vegas, NV 89119Phone: (702) 979-2143
Philadelphia
1500 Walnut StreetSuite 1700
Philadelphia, PA 19102Phone: (215) 809-1737
Washington D.C. Metro
1100 North Glebe Road
Suite GR-3Arlington, VA 22201
Phone: (202) 618-3130
155
NetCom
Learning Contact
The moment you think you know it all, you stop growing. Develop the passion for learning, be a lifelong learner.
- Russell Sarder
Author, Entrepreneur and CEO of NetCom Learning
russellsarder.com
CEO of Learning
“
“