Introduction to the Catering and Hospitality Industry 1.
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Transcript of Introduction to the Catering and Hospitality Industry 1.
Introduction to the Catering and
Hospitality Industry
1
Types of Catering establishments
Commercial • Hotels• Restaurants• Cafes & Deli’s• Bars & Pubs• Fast Food Outlets• Outside Catering
Industrial • Contract Catering• Armed Forces • In-flight Catering• Health & Welfare • Canteen workforce • Educational
2
Commercial - Hotels•Budget hotels
•Bed and Breakfast
•One star
•Two stars
•Three star
•Four star
•Five star (luxury)
Buri Al Hotel in Dubai
3
Commercial - Restaurants
1. Fine Dining
2. Casual Dining
3. Bistro
4. Brassiere
5. Ethnic
4
Gordon Ramsays Top Tips to Running a Successful
Restaurant
Click on the play button to view video
5
1. Fine dining
• Generally a small carte du jour• Formal surroundings• Innovative service style• Expensive
6
Michelin Star Chefs Kings of the kitchen
Click on the play button to view video7
2. Casual dining• Various styles and
types of food • Casual surroundings• Reasonably priced• Food served all day
8
3. Bistro
• Various styles and types of food• Informal environment• Usually but not always plated service • Competitive prices
9
4. Brasserie• Similar to a bistro• Usually attached to a larger
establishment• Less formal surroundings
10
5. Ethnic restaurants• Very popular • Offer a wide range of
cuisine
e.g. Indian and Asian food
11
Commercial - Cafes & Deli’s• Small food outlets• Offering a wide range of
drinks and snacks
12
Making wrap sandwiches
• Click on above image to view video
13
Commercial - Bars & Pubs / Gastro-pubs
• Large range on offer • Depends on
location e.g. city centre versus countryside setting
• Gastro pubs are more modern and innovative style of pub food
14
Commercial - Fast Food Restaurants• A common feature is a lack of cutlery or crockery• The customer eats the food directly from the
disposable container eating with their fingers
Staffing:
• Low skilled• Part time • Not suitable for young people wishing to become
professional chefs
15
Types of fast-food restaurant:
1.• Order at the counter• After preparation the
food is brought to the table
• Payment on ordering or after eating
2.• Collects food from
the counter • Pay & then sits
down & eats (self-service restaurant)
16
Other types of fast food• Customer collects
ready portions
• Customer serves himself from containers
• Customer is served at the counter
17
• Often used at events such as weddings and corporate events
Commercial - Outside catering
18
Industrial - Contract catering
• The work of providing food and drink under the terms of a contract
• Operates in a variety of large scale organisations for a set cost and time period
• Industrial catering e.g. works canteens• Hospitals• Schools e.t.c.• Offers a wide range of staff
development opportunities19
Industrial
20
Public sector • Armed forces • Educational• Health and welfare• Canteen Workforce
Industrial
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• Offers stable careers • Long-term employment prospects• Usually only in own country of origin
Industrial - In-flight catering
• Large scale industrial catering servicing the airline industry
• Light snacks to five star in flight dining experience
22