Catalogue Introduction of E-Commerce B2B E-Commerce B2C E-Commerce C2C E-Commerce.
Introduction to e commerce
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Transcript of Introduction to e commerce
INTRODUCTION TO E-COMMERCE
Rizal Hari MagnadiManagement Department
Economics and Business FacultyDiponegoro University
Business Pressure : Market and Economic
Strong competition Global economy Regional trade agreement Low labor cost in some countries Frequent and significant changes in markets Increased power of consumers
Business Pressure : Societal
Changing nature of workforce Government deregulation – more competition Shrinking government subsidies Increased importance of ethical and legal
issues Increased social responsibility of organizations Rapid political changes
Business Pressures : Technological
Increasing innovations and new technologies Rapid technological obsolence Increases in information overload
Digital economy an economy that is based on digital technologies, including digital communication networks, computers, software, and other related information technologies (Turban, 2002)
With digital networking and communications infrastructures provide a global platform over which people and organizations interact, communicate, collaborate, and search information
E-Commerce
The process of buying, selling, transferring, or exchanging products, services, and/or information via computer networks, including the internet
Common E-Commerce’s Business Models
Business-to-Business (B2B) Business-to-Consumer (B2C) Consumer-to-Consumer (C2C) Peer-of-peer aplications Mobile commerce
EC’s Benefits to Organizations
Global reach Cost reduction Extended hours: 24/7/365 Customization New business models Lower communication costs
EC’s Benefits to Consumers
Ubiquity More products and services Cheaper products and services Instant delivery Information availibility Electronic communities
MANAGERIAL ISSUES OF e-COMMERCE
Budgets Project deadlines Keeping up with technology Privacy issues High cost of capital expenditure Unrealistic management expectations Training Reaching new customers Improving customer ordering services Employee hiring revision