Introduction To CONFIRM-IT An advanced, powerful appointment booking & confirmation tool

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Introduction To CONFIRM-IT

An advanced, powerful appointment booking & confirmation tool

…….designed to streamline and automate today’s business.

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Confirm-IT

1.What is Confirm-IT?2.I have enough stuff to

sell!3.Tell me MORE!4.How does Confirm-IT

work?5.5.What are the target What are the target

markets?markets?6.Installing Confirm-IT7.Show me the MONEY!

Presentation Index

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What is Confirm-IT?What is Confirm-IT?

Confirm-IT is an easy-to-

use, robust appointment

booking and confirmation

tool developed to increase

companies’ productivity

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Why Sell Confirm-IT?Why Sell Confirm-IT?

Because 50% of ALL NO-SHOWS

for appointments occur because they

are forgotten……=LO$T REVENUE

OPPORTUNITY KNOCKS

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Confirm-IT allows businesses to

increase their efficiency and

professionalism resulting in

TOTAL customer or patient care.


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Confirm-IT was designed to be

SIMPLE, AFFORDABLE and

PRACTICAL!


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Confirm-IT can remind

customers/patients of their

appointment by a telephone call,

email, text message or all three!


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Because it’s really easy to sell and

you can make BIG BUCKS!


.....later we’ll show you how!

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Reduces Missed Appointments

What Confirm-IT DoesWhat Confirm-IT Does

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Replaces Costly & Ineffective Reminder Cards & Phone Calls


1111Eliminates Old Unreliable Approaches


1212Builds a Customer Database


1313Tracks Performance


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Contacts Idle and Inactive Customers


1515Increases BUSINESS!


THE BOTTOM LINE!

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How Confirm-IT WorksHow Confirm-IT Works

Confirm-IT consists of two components;

(1) Client software (the calendar) which

can reside on a customer provided PC

Windows 2000

VISTA

Windows XP

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(2) Server software which can reside on

Confirm-IT’s own hardware or on an

CTL VoiceSupport Lx.

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How things connect…

Customer Provided PC

with Confirm-IT

Software

CO Lines

Route

r

Etherne

t

Etherne

t

High Speed Internet

Service to ISP

WAN

Confirm-IT

Server

To make telephone

reminders

To make email/text message

reminders


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Confirm-IT’s CalendarConfirm-IT’s Calendar

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How Confirm-IT WorksHow Confirm-IT WorksAppointments Booked Office Confirmed

Home Confirmed

Confirmed Email

Cell ConfirmedText Msg

ConfirmedCallouts Begin

From: The Monterey Health Club-You have a court time reserved on Thursday, June 15 at 5:00PM. To cancel please call (212) 555-1212. Thank you.

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When Confirming ApptsWhen Confirming Appts• CI Can detect Busy, No Anwser, Answering

Machine/Voice Mail-plays appropriate Message

• Programmable choices (1 to confirm, 2 to cancel, 3 to

repeat, 0 to reschedule)

• 4 port Dialogic Card (Multi-line & Quality Approach)

• Calendar Icons/Confirmation Report


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How Confirm-IT WorksHow Confirm-IT WorksSample MessagesSample Messages

Appointment Confirmation MessageHello, this is “Business Name” calling to confirm your

appointment on [Date] at [Time]. If you need to cancel this appointment please contact us at “Phone Number” to reschedule, thank you.

Appointment Confirmation Email/Text MessageSubject: [Business Name] You have an appointment on

[Date] at [Time]. To cancel call [Phone Number] ,thank you

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Confirm-IT MessagesConfirm-IT Messages

1. Appointment Confirmation Greeting

2. Appointment Cancellation Greeting

3. Birthday Greeting

4. Business Closed Greeting

• Entire Business

• One Provider

5. Inactive


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FUTURE Confirm-IT MessagesFUTURE Confirm-IT Messages

Appointment Re-Schedule (AC, MS, Service, Business)

Notify NOW (Leisure, Service)

Date Appointment

Range Appointment

Programmable (12)

Text to Speech (can speak name, provider & service)Text to Speech (can speak name, provider & service)


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Stand-alone UnitStand-alone Unit• Pentium Celeron CPUPentium Celeron CPU

• 40GB IDE Drive40GB IDE Drive

• 512 MB Memory512 MB Memory

• 10/100 Ethernet LAN Connection10/100 Ethernet LAN Connection

• 4 Ports (expandable to 8)4 Ports (expandable to 8)

• CD ROM R/W DriveCD ROM R/W Drive

Confirm-IT’s PlatformConfirm-IT’s Platform

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SW addition to the LxSW addition to the Lx

-Utilizes existing port card(s)-Utilizes existing port card(s)

-When installed as an -When installed as an extension on extension on

a phone system, a phone system, can can flashflash the line the line

and connect to and connect to re-schedule live re-schedule live

Confirm-IT’s PlatformConfirm-IT’s Platform

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ONE DAY VIEW

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THREE DAY VIEW

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SIX DAY VIEW

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BOOKING AN APPOINTMENT

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Target MarketsTarget Markets

Confirm-IT offers 6 unique software

packages. They have been designed to

address numerous markets and

opportunities. Many of these sectors are

already being prospected by your sales

staff today. The Applications are:

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Confirm-IT ApplicationsConfirm-IT Applications

PERSONAL CAREPERSONAL CAREPERS

Hair

Nail

Massage

Fitness Spa

Tanning

PERSONAL CAREPERSONAL CAREPERS

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MEDICAL CAREMEDICAL CAREMEDICA

MEDICAL CAREMEDICAL CAREMEDICA

Dental

Optometry

Medical

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ANIMAL CAREANIMAL CAREANIMAL C

ANIMAL CAREANIMAL CAREANIMAL C

Grooming Veterinary Kennel

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LEISURELEISURELEISURELEISUREL

Upscale Dining

LEISURELEISURELEISURELEISUREL

Resort

Private Club

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SERVICESERVICESERVICESERVICES

Food Delivery

SERVICESERVICESERVICESERVICES

Repair Restaurant

SMB Delivery

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BUSINESSBUSINESSBUSINESSBUSINE

Utility

SMB

BUSINESSBUSINESSBUSINESSBUSINE

Accounting

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CONFIRM-IT CONFIRM-IT InstallationInstallation

Confirm-IT is very easy to install and program. As stated previously, it can be installed as a stand-alone product, with a telephone system

or as a voice mail with a telephone system.

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Example of a page

in the Wizard

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can help you INSTALL IT!

can help you MAINTAIN IT!

Confirm-IT is based on technology

your staff already KNOWS!

Still Still UnsureUnsure??

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Because Confirm-IT reduces

missed appointments, its

payback occurs in days!

Yea, sure……more sales

hype!

Confirm-IT’Confirm-IT’$$ Payback Payback

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6. 25 weeks 7 days in a week

Confirm-IT’Confirm-IT’$$ Payback Payback

OK, LET’S ASSUME……1. You sell a Customer CI for

2. CI avoids 2 missed Appointments/week3. Each Appointment is $ 100.00

5. $ 5000.00 $ 200.00 = 25 weeks

5,000.00

CI ADDS UP

4. 2 Appoinments $ 100.00 = $ 200.00 wk

Confirm-IT paid for itself in 175 days!

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Why Should I?

It’s SIMPLE, PRACTICAL,

AFFORDABLE

6 Cool App’s

We’ll help you!

Great sales package with telephone

system/voice mail/Confirm-It (1 stop shop)

CITREE

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Why Would I?

Limited Competition

Compliments your target markets

(you’re already there)

Tracks Sales

NO need to Inventory-we’ll drop ship!

It’s Recession Proof

CI CASH

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How Could I?

Builds & Maintains a Customer Database

Provides Detailed Reports

Contacts Idle Customers

Replaces Costly Mailings

Increases Customer’s Professionlism,

Efficiency and Productivity

$

CASHCOW

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Why I Should

Provides a Working Calendar

Does Not Impact Telephone System,

Network or Computer System

Flashes the Line for Live Service

Generates employee’s work schedule

Builds Customer Profile

ENDLESS WELL

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I Get It

Emergency Remote Notifcation to

customers and employees

Birthday Notification

Fantastic Payback Model!

Offers multiple clients

EASY TO SELL

HEY, THEY BOUGHT 2!

1+1=2

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Confirm-IT?Confirm-IT?

- Automatically reminds your

customers of their

appointment virtually

ANYTIME, ANYWHERE

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CTL Inc.375 Bridgeport AveShelton, CT 06484203-925-4266www.ctlinc.com

Introduction To CONFIRM-IT An advanced, powerful appointment booking & confirmation tool

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