Introduction to community management
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Transcript of Introduction to community management
![Page 1: Introduction to community management](https://reader035.fdocuments.in/reader035/viewer/2022070518/58e9619f1a28abb45f8b5b41/html5/thumbnails/1.jpg)
Online community management
Building on your stakeholder engagement skills
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Finding, growing and nurturing new and existing relationships online
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Time and resource
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Finding your community- research
![Page 5: Introduction to community management](https://reader035.fdocuments.in/reader035/viewer/2022070518/58e9619f1a28abb45f8b5b41/html5/thumbnails/5.jpg)
Visit partner websites
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Search social media for terms relevant to your policy area
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After you’ve set up- some first steps
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Content planning
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Content planning- curation
• Subscribe to blogs
• Curation tools and websites
• Readers
• Attribution and copyright
![Page 14: Introduction to community management](https://reader035.fdocuments.in/reader035/viewer/2022070518/58e9619f1a28abb45f8b5b41/html5/thumbnails/14.jpg)
Recruitment and outreach- new and old members
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New member recruitment
Focus on quality, not quantity.
![Page 16: Introduction to community management](https://reader035.fdocuments.in/reader035/viewer/2022070518/58e9619f1a28abb45f8b5b41/html5/thumbnails/16.jpg)
Existing stakeholder recruitment
Focus on the keen beans and ask for their help.
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Monitoring, analytics and reporting
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Moderation and house rules
Assume people are trustworthy and considerate.
Address negativity and criticism head on and in the open.