INTRODUCING CAST METHOD INTO THE SAFETY ...psas.scripts.mit.edu › home › wp-content › uploads...

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INTRODUCING CAST METHOD INTO THE SAFETY INVESTIGATIONS OF FRENCH STATE AIRCRAFTS INCIDENTS AND ACCIDENTS Tuesday, March 27 March 27, 2018 – STAMP Workshop 2018 Armed Forces Biomedical Research InsKtute BréKgny sur Orge (France) Anthony Vacher, Anne-Emmanuelle Priot, Léonore Bourgeon

Transcript of INTRODUCING CAST METHOD INTO THE SAFETY ...psas.scripts.mit.edu › home › wp-content › uploads...

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INTRODUCINGCASTMETHODINTOTHESAFETYINVESTIGATIONSOFFRENCHSTATE

AIRCRAFTSINCIDENTSANDACCIDENTS

Tuesday,March27March27,2018–STAMPWorkshop2018

ArmedForcesBiomedicalResearchInsKtuteBréKgnysurOrge(France)

AnthonyVacher,Anne-EmmanuellePriot,LéonoreBourgeon

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ACTION&COGNITIONINOPERATIONALSITUATIONDEPARTMENT

PERCEPTIONUNIT COGNITIVEERGONOMICSUNIT

ResearchandexperKseacKviKes

Howmilitaryenvironmentconstraintsimpacthumanpercep4onandadapta4on?

Studyofthecogni4ve&socialdeterminantsofdecision-making

inriskyenvironments

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StateAircraYFleet

MINISTRYFORTHEARMEDFORCES MINISTRYOFINTERIOROTHERMINISTRIES

KEYFIGURES2017≈1,600aircraYs:837airplanes,604helicopters,103UAVs,66gliders5accidentsand8seriousincidents|≈360,000flighthours3.7events(including1.4accident)per105flighthours

FROMMAAIBANNUALREPORT,2017

≈80%ofallstateaviaKonacKvity

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q  Independentbodycreatedin2003,agachedtotheMinistryofArmedForces,disKnctbudget

q ResponsibleforthesafetyinvesKgaKonsofincidentsandaccidentsinvolvingstateaircraYs

q  Legalcontext:ICAOAnnex13,EuropeanandFrenchlegisla4on,Armedforcespolicies

q  10permanentsafetyinvesKgators‒  9withtechnicalandopera4onalexper4ses‒  1ergonomist(>2014)

q Publicfinalsafetyreport(mostofthem)

StateAircraYAccidentInvesKgaKonBoardBureauenquêtesaccidentsdéfense-air

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AccidentAnalysisModelsandMethodsUsed2003

CAUSAL-TREEMETHOD

2014

HUMANFACTORSANALYSISANDCLASSIFICATIONSYSTEM

2008

Toovercomethetradi4onallimitsoftradi4onalaccidentanalysismethods=>CASTmethod

StateAircraYAccidentInvesKgaKonBoardBureauenquêtesaccidentsdéfense-air

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IntroducKonofCASTmethodintoSAAIB’ssafetyinvesKgaKons

q  Analysisbasedon:‒  InformaKongatheredbytheinvesKgaKonteam(FDR,CVR,documents,interviews,finalreport,…)

‒ OtheravailablepublicinformaKon(Parliamentreports,MinistryofArmedForcesdocuments)

q  ForarecurrenttypeofaccidentsinmilitaryaviaKon:“Brownout”or“suddendegrada4oninvisibilityduetothedustcloudgeneratedbythehelicopter’srotor”

Approachfollowedq  ForanaccidentforwhichaHFexperKsewascommissionedby

theSAAIB,asasupplementtootherusualmethods

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Helicopterdustlanding–DayKme

h]ps://www.youtube.com/watch?v=N6dCW1SFroA

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COURTESYDRA.E.PRIOT,NATORTOWORKINGGROUP,2012

Helicopterdustlanding–Night-Kme

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EventSummaryq  July17,2013–8:00PM

q  SaharaDesert(Africa)q  “Sabre”CounterterrorismTaskForce

q  AirbusHelicoptersH225MCaracal

q  4thSpecialForcesHelicopterRegiment”Nowherewithoutus!”

q  Crew:Captain,Pilot,FlightEngineer,2CommandosinCargo

q Mission:Transportof10commandosfromarearopera4ngbasetothebivouacareaofamotorizedunitinthedesert

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EventSummary

q Patrolflight(withalighthelicopter)q TacKcalnightflight(toovercomepossiblethreats)withNVG

q Extremeenvironment:heat(41°C),dust,sand,hos4leterritory

q Duringthelanding,thehelicopterdriYedtotheleY,hittheground,androlledoverontoitsside

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HazardandLossIdenKficaKon

HazardsH-1:Abnormallandingzonecontact

LossesL-1:Slightphysicalinjuries(crew,soldiersinthecargo)L-2:Lossofmission(opera4onalmissiondisrupted)L-3:Damagetohelicopter(material&financiallosses)

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ProximateeventsleadingtotheaccidentBeforeflightCrewaskedforaSFsimplifiedmarkingoftheLZ(oneIRstrobelight)

T0–1HTake-offfromrearopera4onalbase

T0–40secDescentbegin

T0–28secCaptainandpilotdecidetolandina«manual»modeCorrectapproachslopeandspeedforadustlanding

T0–14secPFannounces“visualonthestrobelight”CaptainaskFlightEngineertoannouncetheheightregularlyNocommunicaKoninthecockpitduring11sec–Ver4calspeed:64n/min

ShortfinalSuddendegrada4oninvisibilityduetothedustcloudgeneratedbythehelicopter’srotor(Brownout).CaptainlosesvisualreferencesNoannouncement.Captainseektoregainit

T0–7secRadioalKmeteralarm:30Y.UnintendedacKonontheflightcommandsbyPF(Cyclingpitch)=>ThehelicopterskidstotheleY

T0–3to1secRadio-alKmeteralarm:15Y.Captainlooksatthe“Hoverscreen”andannounces:“WeskiddingontheleR,Goaround!”V.speed(-317Y/min)

T0PFannounces”Ilostvisualreferences”.Thelenskateofthehelicopterstrikestheground.Theuncontrollablehelicopteroverturns

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Proximateeventsleadingtotheaccident

BeforeflightCrewaskedforaSFsimplifiedmarkingoftheLZ(oneIRstrobelight)

T0–1HTake-offfromrearopera4onalbase

T0–40secDescentbegin

T0–28secCaptainandpilotdecidetolandina«manual»modeCorrectapproachslopeandspeedforadustlanding

T0–14secPFannounces“visualonthestrobelight”CaptainaskFlightEngineertoannouncetheheightregularlyNocommunicaKoninthecockpitduring11sec–Ver4calspeed:64n/min

ShortfinalSuddendegrada4oninvisibility:“Brownout”.Captainlosesvisualreferences.Noannouncement.Captainseektoregainit

T0–7secRadioalKmeteralarm:30Y.UnintendedacKonontheflightcommandsbyPF(Cyclingpitch)=>ThehelicopterskidstotheleY

T0–3to1secRadio-alKmeteralarm:15Y.Captainlooksatthe“Hoverscreen”andannounces:“WeskiddingontheleR,Goaround!”V.speed(-317Y/min)

T0PFannounces”Ilostvisualreferences”.Thelenskateofthehelicopterstrikestheground.Theuncontrollablehelicopteroverturns

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Safetycontrolstructuretoprotectagainstabnormallandingzonecontact

PhysicalH225MHelicopterProcesses

H225MHelicopterautomaKon

SensorsAutomatedflight

control

FlightCrew

Manualflight

control

ExternalvisualenvironmentthroughNVGOthersensoryinforma4on

HumanMachineInterface

Currentmode,targets,etc.

Setmode,targets,etc.

AdvancedAutoma4cFlightControlSystem

LandingZone

LZmarkers(groundcommandounit)

Presenceofanyeasilyiden4fiableobject(rocks,trees,etc.)

Selectanappropriate

landingareaforhelicoptersRealizeacomplete

markingofLZ

CommandoRegimentSpecialOperaKons

CommandinSahel

4thSpecialForcesHelicoptersRegiment

GroundMarkersTrainingUnit

CrewQualifica4on&TrainingCentre

MaintenanceUnit

2GunnersFlightEngineerCaptainFlying-Pilot

DevelopingandMaintainingskills&qualifica4ons

Reportskillsqualifica4onsissues

Training,Qualifica4on

check,DevelopS.O.P.

Qualifica4oncheckLocaltrainingReport

skillsandqualifica4onsissues

Reportissues

Helicoptertechnicalavailability

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Safetycontrolstructuretoprotectagainstabnormallandingzonecontact

PhysicalH225MHelicopterProcesses

H225MHelicopterautomaKon

FlightCrew

Landingarea

LZmarkers

CommandoRegimentSpecialOperaKons

CommandinSahel

4thSpecialForcesHelicoptersRegiment

ArmySpecialforcesBrigadeArmyLightAviaKon

SpecialOperaKonsCommand

GeneralstaffheadquartersoftheArmies(État-Majordesarmées)

MinistryofArmedForces(Ministèredesarmées)

ArmyHeadquarter

GeneralDirectorateofArmaments

IntegratedMaintenanceStructure

Maintenancecompanies

Manufacturers

Qualifica4on,Training,SOP

Qualifica4on,Training,Staff

SFSOPdevelopment

DefineOpera4onalcontract

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H225MHelicopter”Caracal”

SomespecificaKonsq  Medium-classhelicopterq  Five-bladerotor,poweredbytwoenginesq  AdvancedAutoma4cFlightControlSystem

q  Gradualarrivalinunitsfromthemid-2000s

Mainmissionsq  CombatSearchandRescueq  Tac4caltransport/Specialopera4onq  Casualty/Medicalevacua4on

Technicalfailure:noneUnsafeinteracKons:Contactwiththelandingzonewhenthetrajectorywasunstable(5ktlaterallen-handdrin,−400feet/min)

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CrewcomposiKonandexperience

CAPTAIN

PILOTFLYING

FLIGHTENGINEER

RIGHTDOORCOMMANDO

33yearsoldPatrol&Squadronleader1,300flighthourstotal

600onH225M,250withNVG

31yearsold,Opera4onalPilot,1,400flighthourstotal800onH225M,>300withNVG

44yearsold,ChiefWarrantOfficer2,200flighthourstotal,58flighthoursandfirstoperaKonalmissiononH225M

Unit:4thSpecialForcesHelicopterRegiment-3rdsquadronOnthetheatersincetwomonths,previousdeploymentsontheater

36yearsold300flighthourson

H225M,including70bynight

35yearsold150flighthoursonH225M,including80bynight

LEFTDOORCOMMANDO

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Pilot-PilotFlying

SafetyRequirementsandConstraints:q Operatethehelicopterinaccordancewith4thSFHRproceduresq Choosethelandingmodeduringthepre-flightbriefingq Managetheflightpathforasafelanding(speed,roll,…,drin)inmanualmodeq Performanalternatevisualsweepinsideandoutsidetocontrolthetrajectoryq Maintainexternalvisualreferencesun4lcontactq Ini4ateagoaroundifvisualreferencesarelost

UnsafeControlAcKons:q Chosethelandingmodetolateq Focusedonlyonexternalvisualcues.Didnotcheckinsidethecockpitq Madeanunintendedac4onofthecyclicpitchcontrolq Didnotdetecttheskidq Didnotini4ateagoaroundwhenthestrobelampdisappearfromitsvisualfield

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Pilot-PilotFlyingFeedbacks:q  (Toofew)visualreferencesinaDVE:NVG,sandy,dustyandflatLZwithoutany

clearvisualcluesq  Innerearandsomesthesicfeedbacks(butnotaccurateandreliableenough,

especiallyinavibra4ngmachine)q  Informa4onfromtheelectronicflightinstrumentsystem(nutnotcheck)q  Informa4onfromtheothercrewmembers(butnoverbalcommunica4on)q  Novisualoraudiblealarmstowarnforaskid

EFIS–Hoverscreen

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Pilot-PilotFlying

Mentalmodelflaws:q Thoughthatthemissionhadnounusualrisks=>Shortpreflightbriefing,missionusedfortraining(simplifiedLZmarkingprocedureandmanualmodelanding)

q Fearoflosingthefewexternalvisualreferencesincaseofinstrumentcheck=>PFdidnotperformalternatevisualscansinside/outside

q Believedthehelicopter’strajectorywascorrect.TheskiddingofthehelicopterwasperceivedasanIRstrobemovementduetotherotorblades

REALSITUATION

INPILOTMIND

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Captain–Non-FlyingPilotSafetyRequirementsandConstraints:q Operatethehelicopterinaccordancewith4thSFHRproceduresq Request(complete)markingofthelandingzonebeforeflightq Choosethelandingmodeduringthepre-flightbriefingq Ensureeffec4veCrewResourcesManagement(collec4veSA)q Performanalternatevisualsweepinsideandoutsidethecockpittopreciselycontrolthehelicopter’strajectoryduringlandingiscorrectq Ensuresecurity(lookatpoten4althreatsoutsideandonIRcamerascreen)

UnsafecontrolAcKons:q Failedtorequestacompletemarkingofthelandingzoneq Chosetotraininmanualmodeduringanopera4onalmissionq Chosethelandingmodetolateq Failedtoestablishaneffec4veCRMduringflightq Didnotannouncethelossofvisualreferencesq Hasdetectedthelef-skidontheHoverscreentoolate

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Captain–Non-FlyingPilot

Mentalmodelflaws:q  Thoughthatthemissionhadnounusualrisks=>Shortpreflightbriefing,

training(simplifiedLZmarkingprocedureandmanualmodelanding)

Feedbacks:q  (TooFew)visualreferencesinaDVEq  Innerearandsomesthesicfeedbacks(notreliable)q  Informa4onfromtheelectronicflightinstrumentsystemq  Informa4onfromtheothercrewmembers(butnocommunica4on)q  Novisualoraudiblealarmstowarnforaskid

Context:q  NodustlandingprocedurewasavailableforH225Mq  Training:only5flighthoursduringthe2monthbetweentwodeploymentsq  CaptainawareoftheabsenceofqualifiedmarkerforhelicopterLZmarkingq  Possiblepresenceofenemies

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FlightEngineerSafetyRequirementsandConstraints:q Operatethehelicopterinaccordancewith4thSFHRproceduresq Announcetheevolu4onofflightparameters(includingradio-al4meterheight,ver4calspeed,pitchangle,availablepower,…)q MonitortheIRcameraonboardq Ensuresecurity(lookatpoten4althreatsoutsideandonIRcamerascreen)

UnsafeControlAcKons:q Didnotannounceheightandver4calspeedq Failedtodetecttheexcessivever4calspeedandlateraldrin

Feedbacks:q Informa4onavailableonflightpanel

Mentalmodelflaws&Context:q Firstopera4onaldustlandingonH225M,nopriortraining...q A]en4onmobilizedontheIRcameramanagement:seekstoposi4onitonthelightoftheIRstrob

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Allaircrewmembers

Contextofdecision-making:q NodustlandingprocedureforH225Mq Flyonbotholdandnewhelicoptergenera4onq Highpaceofdeployments:≈8monthaboardperyearq Minimalannualquotaofflighthoursnotreached(only150FH),veryli]leflightdevotedtotrainatlandingindustq TraininginFrance:only5hoursinthe2monthsprecedingtheirmissionq NolocaldustlandingtrainingonthearrivalinSahel

TheCASTmethodhelpstochangethewaywerepresentcrew’sbehavior:

Shinfroman“overconfident”helicoptercrew(ini4altempta4on…)towell-mo4vatedaircrewsmembersthattakeadvantageofeveryopportunitytomaintaintheiropera4onalskills(smartandnecessary

adapta4ontosystemicconstraints)

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LandingZonemarkers–CommandoUnit

SafetyRequirementsandConstraints:q  Chooseandprepareanadequatelandingzoneforairplanesand

helicopter(basicrequirementsofcommandounits)q  Realizeacompleteorasimplifiedmarkingofthelandingzone

UnsafeControlAcKons:q  Choseaflat,dustyandsandyLZlackingofanyclearvisualreferences

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LandingZoneMarkers–CommandoUnit

Mentalmodelflaws:q DidnotknowtherequirementsforthedesignofaLZforhelicopterdustlanding:visualclues(rocks,tree,bush,objects),avoidflatandsandyareaq Thoughtheyhadchosenthe“leastbad”availableLZ

Context:q The4thSFHRdidnottraincommandotothemarkingofhelicopterLZ

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4thSpecialForcesHelicopterRegiment

SafetyRequirementsandConstraints:q Developspecialforcesopera4ngproceduresforsafelandingindust,specifictoH225Mhelicopter(day-4meandnigh-4me)q Definepoliciesfortheuseofthetwolandingmodesinopera4onq Monitorthecrew’sskillsforthetwolandingmodesq Providesufficientaircrewtrainingandaerialac4vityq TrainmarkersfortheLZmarking

UnsafeControlAcKons:q Failedtoprovideguidanceforsafelandingindust,specificforH225Mq Failedtodevelopapolicyfortheuseofthetwolandingmodesq Failtomonitorthecrew’sskillforthetwolandingmodesq Failedtotrainaircrewsufficientlyq Failedtotrainmarkersingroundcommandounits

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MentalModelFlaws:q Procedureswereseenprimarilyasconstraintsandnotasresourcestoguidecrewsintheirriskyac4vi4es

Context:q Highpaceofopera4ons,increaseddemandforinterven4ons,staffturnover,…q LowtechnicalavailabilityoftheH225Mhelicopterfleet

4thSpecialForcesHelicopterRegiment

Year 2009 2010 2011 2012 2013ArmyLightAvia4onH225MTechnicalavailability 57% 53% 43% 33% 31%

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Integratedmaintenancestructure

SafetyRequirementsandConstraints:q Establishpubliccontractwithmaintenancecompaniesandmanufacturersq Ensuretechnicalavailabilityofthehelicoptersthatallowunitstocomplywiththeir“opera4onalcontract”mandatedbyArmySpecialForcesCommandandArmyLightAvia4onCommand

UnsafeacKons:q Failuretoensuresufficienttechnicalavailability

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Integratedmaintenancestructure

Context:unanKcipatedmaintenanceneedsq EvoluKonofhelicoptermissions:fromC-SARtoanintensiveandpermanentuseinopera4onsq EvoluKonofmilitaryoperaKonaltheatreandtheirconstraints

q Camelgrass:obstrucKonofairinlets(notdesignedforthisenvironment)q Finesandanddust,extremeheat=>prematurewearofturbines

⇒ Usualexpected“lifeexpectancyofturbines:3,000flighthours⇒ Observed"lifeexpectancy“:between60and106flighthours⇒ 24enginesreplacedforaflatrateof15enginesperyear(2014)

FromInformaUonreportN°3323,AssembléeNaUonale,2015

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GeneralstaffoftheArmiesMinistryofArmedforces

SafetyRequirementsandConstraints:q Definethe“opera4onalcontract”thatmandatethecontribu4onofeacharmybranchandunitq Providetheresourcesneededtoimplementtheobjec4vesdefinedinthe“opera4onalcontract”q Controltheabilityofthearmedforcestocarryouttheirmissions

UnsafeacKons:q Allowopera4onalunitstoworkwithinthelimitsofthe“opera4onalcontract”mandatedtothemq FailuretomaintainsufficienttechnicalavailabilityofH225Mhelicopterq Failuretocontroltheabilityofthearmedforcestocarryouttheirmissions(crewtrainingundertheminimalrequirements)

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Dynamicsandchangesinthesystemandthesafetycontrolstructurerelatedtotheaccident

Budgetconstraintsondepartmentalbudgets,includingtheMinistryoftheArmedForces(financialcrises,controlofpublicdebtandpublicspending)

GeopoliKcalcontextandlocaKonofoperaKonaltheatres:=>Increaseddemandforlongrangemissions,commitmentoftheunitswithinthelimitsoftheir“opera4onalcontract”,exposuretoextremeenvironments

Technologiesused:Glass-cockpithelicopterwithadvancedavionicssystem=>Needto(re)definethetaskalloca4oninsidecockpitandtheSOPdesign

H225M,2000sPuma-SA330,1960s

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Conclusion&PerspecKves

CASTmethodadvantages:q ProvidesausefulframeworkforaccidentanalysisandtheidenKficaKonofperKnentsafetyrecommendaKons

q Makesitpossibletogobeyondthe“personapproach”andallowsarealsystemicperspec4veonsafety

q Focusmainlyonthepreven4onofnextaccident,notwhohasfailed?

Nextsteps:q UseofCASTmethodforallSAAIBexper4serequests(4to8/year)

q IntroduceSTAMPmodelforpa4entsafetymanagementin“pharmacologicalclinicaltrial”andmilitary“traumacenters”

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Thank you for your attention

TheviewsexpressedinthispresentaKonarethoseoftheauthorsanddonotnecessarilyreflecttheofficial

policyorposiKonoftheFrenchMinistryforArmedForcesortheMilitaryAirAccidentInvesKgaKonBoard

Credits: Airbus