Intro to AT&T Toolkit for Salesforce Platform Webinar

Intro to the AT&T Toolkit for Salesforce Platform

Sandeep Bhanot, Salesforce.com, Principal Developer Evangelist @cloudysan Giridhar Bhaskara, AT&T, Principal Technical Architect @gbhask01

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Safe harbor Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of intellectual property and other litigation, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-Q for the most recent fiscal quarter ended July 31, 2012. This documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.

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Sandeep Bhanot

Senior Developer Evangelist, Salesforce.com

@cloudysan

Giridhar Bhaskara

Principal Technical Architect, AT&T

@gbhask01

Speakers


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§  We have an expert support team at the ready to answer your questions during the webinar.

§  Ask your questions via the GoToWebinar Questions Pane.

§  The speaker(s) will choose top questions to answer live at the end of the webinar.

§  Please post your questions as we go along!

§  Only post your question once; we’ll get to it as we go down the list.


Agenda

§  Welcome and Intro

§  Intro to Salesforce Touch Platform

§  Intro to AT&T Dev. program and APIs

§  AT&T Toolkit intro and architecture

§  Toolkit demos and code samples

§  Future AT&T APIs

§  Q&A


Mobile Invasion: Tablets & Smartphones At Work


Suite of downloadable apps for accessing Salesforce data from a mobile device

Mobile AppExchange for discovering purpose-built apps or vertical solutions by industry

Custom mobile apps designed and built by you or an ISV partner on Force.com

Salesforce Has The Answer For Every Mobile Need


Salesforce Touch – One App For All Your Devices

HTML5 app runs on any device (iPad today)

Intuitive interface built for users on the go

Optimized for touch – tap, scroll, swipe


Write Once. Deploy Anywhere. On Any Device.

» Deliver custom apps on any device

» Native, HTML5, or Hybrid

» Every Force.com developer becomes a mobile developer

» Trust and security of Salesforce


Comprehensive Mobile App Development Platform

Instant Mobile and Social APIs

Mobile SDK for iOS and Android

Mobile Policy Management

SELECT Id, Warehouse_Location__latitude__s, Warehouse_Location__longitude__s, Street_Address__c, Name FROM Vendor__c WHERE DISTANCE(Warehouse_Location__c, GEOLOCATION(37.794539,-122.394717), 'mi') <= 10;

Native Geo-location fields


Salesforce Mobile SDK

OAuth2 Secure authentication and refresh token management

API Wrappers Interact with Salesforce REST APIs with popular mobile platform languages

App Container Embed HTML5 apps inside a container to access powerful native device functionality

Secure Offline Database Store business data on a device with enterprise-class security

Push Notifications Dispatch real-time alerts directly to mobile devices

Tools for building Native, Hybrid, and HTML5 apps on iOS and Android

100% Open Source Developed on Github

http://www.developer.force.com/mobilesdk


The AT&T Developer Program Helping developers deliver the right application on the right device to over 100 million customers

Follow Us! Twitter, Facebook, forums and blogs.

Online •  API Platform •  AT&T ARO •  Development Resources •  Device Specs •  SDKs & Tools

Community & Support •  Forums •  Webcasts •  Live Chat •  Technical Support

Contest & Events •  Developer Summit •  Mobile App Hackathon •  Contests •  Fun Events

Communications •  Newsletter •  Email •  Blog •  Social Media

@attdeveloper www.facebook.com/attdeveloper


Intro to AT&T Developer Program and APIs http://developer.att.com

Become a free member of the AT&T Developer Program

Sign up to access the AT&T API Platform at developer.att.com

Free 90 day Trial,

$99/Year - 1 Million Transactions/Month

Join

Sign Up

Free Trial


AT&T Developer Program and APIs http://developer.att.com/api


›  Utilizing the AT&T WATSON℠ speech engine, AT&T has simplified the process of speech-enabling applications.

›  The AT&T Speech API works with any phone, across all U.S. wireless carrier networks – just send us audio, and we’ll send you the transcribed text of what your users say. It’s plug & play!

›  There’s no need for you to build and maintain your own speech libraries.

›  With our SDKs, we make it even simpler to design a UI to capture and send us audio for transcription.

›  The API is optimized & tuned for speech contexts: §  Web Search §  Business Search §  Voicemail §  SMS §  Question and Answer §  TV §  Generic

Restful APIs - Speech


AT&T Toolkit for Salesforce Platform

=+

Add AT&T services to your enterprise mobile app built on the Salesforce Platform

…

http://bit.ly/ATTToolkit


AT&T Toolkit for Salesforce Platform Native Force.com wrappers for AT&T APIs

Toolkit also includes

•  Implementation of the AT&T OAuth 2.0 User-agent flow

• Sample apps


Getting Started

1.  Install the Toolkit via the Unmanaged Package

2.  Sign-up for an AT&T Developer Account

3.  Create a new AT&T App

4.  Configure AT&T App Key and Secret in Salesforce


Sample App - CaseForce

Field Service Agent

Case Data


CaseForce – Hybrid iOS App using Mobile SDK


Demo – Outbound MMS


Outbound MMS using the toolkit


Demo – Voice Search


Speech-to-Text using the toolkit


Future APIs

Speech to Text •  Gaming and Social Media Context

•  TV (UVerseEPG) – actors, show and movie titles, channel names

•  BusinessSearch – business names and places

•  Websearch – web search query phrases

•  SMS,Voicemail , Question and Answer

Text –to-Speech – MultiLingual support •  en-US English (United States)

•  en-US Spanish (United States)

Advertisement •  Easy to implement and Monetize applications for

advertising solution

•  Provides a “controlled” environment for ad placements (via standardized ad sizes, ad categories/types, ad tag requirements, creative selection, etc.)

•  Provides reporting of ad metrics (delivery, impressions, clicks, revenue, audience summary insight)

•  Leverage the API Platform infrastructure for API exposure, authentication, marketing, account management, and developer billing/settlement


Resources

•  Salesforce Mobile SDK http://developer.force.com/mobileSDK

•  AT&T Developer Program and APIs http://developer.att.com

•  AT&T Toolkit for Salesforce Platform http://wiki.developerforce.com/page/Salesforce-Platform-for-ATT-Toolkit

Intro to AT&T Toolkit for Salesforce Platform Webinar

Documents

Transcript of Intro to AT&T Toolkit for Salesforce Platform Webinar