Interviewing scientists for their library and information needs Jeffery Loo JLLoo@lbl
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Transcript of Interviewing scientists for their library and information needs Jeffery Loo JLLoo@lbl
Interviewing scientists for their library and information needs
Jeffery [email protected]
April 2010
Survey goals1Identify best practices for information activitiesLearn and then promoteAssess gap between perceived and actual
2Identify information resources and services needed
results will help determine priorities for planning
What is the survey’s approach?
interviews – open ended conversations
Advantages of interviews
open-ended questionscast a wide net
rich responses
understand context and natural settingtwo birds with one stoneunderstand needs and explain library services
How do the interviews work?
snowball samplingbegin with LLC members their contacts their contacts
6 degrees of separation interview a diverse group
email participants to arrange meeting
interviews are anonymous
fundamental research
objectives
associated information
activities
supportive information services, resources, tools
Q: Best practices?
checkmark those activities that they …• find easy to accomplish• feel works well• feel confident about
why?
what advice for fellow researchers?
Q: What needs improvement?
circle items that are unnecessarily complicated
why?
what would be helpful?
conclude the survey
requests for resources and services?
questions?
How will the results be used?
We could acquire ideas and suggestions :
promotion and marketing of existing resources
potential acquisition of new resources
potential services development
instructional opportunities
library planning
We need your help
improvements to survey?
suggestions for participant recruitment?
Haiku summary
Good service meets yourneeds, experiences – let’sinterview, then plan.