International Student Handbook 2012

INTERNATIONAL STUDENTHANDBOOKA PRACTICAL GUIDEEDITION SEPTEMBER 2012

On behalf of the University of Twente I would like

to welcome you to the only true campus university

in the Netherlands. We proudly welcome over 1100

international students every year who study and live on

our green campus grounds.

While studying abroad brings new experience,

opportunity and personal development, it also means

adapting to a new country, climate and culture. We think

this booklet can help you in arranging formalities before

and upon arrival, in showing you what the UT campus,

Enschede and the Netherlands have to off er, and to

provide some insight into Dutch (educational) culture.

We wish you all the best in your studies and hope you

enjoy your time in the Netherlands!

Kind regards,

Drs. Karin F. Paardenkooper

Head International Offi ce, University of Twente

This booklet includes information

for UT students from all six faculties.

Please note that procedures for

students enrolled in the off campus

(ITC) faculty are often referred to

separately, as procedures may diff er

from those for students studying at

on campus faculties (CTW, EWI, GW,

MB and TNW).

WELCOME TO THE UNIVERSITY OF TWENTE

Religion

Stores

Canteens, restaurants & bars

Child care

Information for PhD students

EXPLORING ENSCHEDE AND NL

Enschede

Exploring the Enschede area

Enschede city map

Shopping

Religion

National holidays

Bicycle

Public transportation

OV-chipkaart

Day trips in the Netherlands

Change of address

Part-time jobs in the Netherlands

SUPPORT & CONTACT INFORMATION

Faculty internationalization coordinators

International Offi ce

Student service desk

Student counselling service

Learning Dutch

Student rights & student charter

Graduation support

Code of conduct

UPON DEPARTURE

To do upon departure

Working in NL after graduation

ADMITTANCE AND REGISTRATION

Send in documents

Administration deadlines

TO DO BEFORE ARRIVAL

Entry visa, residence permit, change of purpose

Arranging housing

Insurance

Academic calendar

Living costs

About the Netherlands

Diff erences in culture and education

About UT academic culture

Food

TO DO UPON ARRIVAL

Getting to the UT

Kick-in introduction days

Internet access

Dutch bank account & Chipknip

Registering with the doctor

Student card

Xtra card

Tuberculosis test

Register at municipality & BSN number

Mobile phone

ABOUT UT CAMPUS

Campus map

International student associations

Sports facilities

Performing arts & exhibitions

Doctor, dentist & physical therapist

Libraries

CONTENTS

5

6

9

12

18

21

22

23

25

26

28

30

32

33

34

35

36

36

37

38

39

41

43

46

47

48

50

50

51

52

53

55

59

60

62

64

65

66

67

68

69

70

72

73

75

76

76

78

79

81

82

83

85

86

4 ADMITTANCE AND REGISTRATION

ADMITTANCE AND REGISTRATION

5 Send in documents

6 Administration deadlines


ON CAMPUS STUDENTS

After you are admitted to a UT study programme

you will receive emails from Admission Offi ce

(Bachelor / Master students) or International

Offi ce (exchange students) with steps to take

towards registration. You will be requested

to send in the following documents (among

others):

• Certifi ed copy of degree certifi cate previous

education.

• Certifi ed copy of transcript of records (and

offi cial translations if applicable).

• Certifi ed copy of English test report (if

applicable).

• Entrance Acceptance Form (master/

bachelor students only). You will receive this

document by email.

• Learning agreement (exchange students

only). You will receive this document by

email.

When you have provided your documents,

you will be contacted by email about visa

procedures, housing possibilities, insurance,

bank account and other formalities. You will

also be invited to participate in the (mandatory)

introduction days for international students.

OFF CAMPUS STUDENTS

ITC Registration Offi ce will contact all admitted ITC

students by email about formalities and steps to

take. Please follow the instructions carefully.

SEND IN DOCUMENTS

ITC REGISTRATION OFFICE

E: [email protected]

W: www.itc.nl/study

W: facebook.com/

groups/9171850338/

ADMISSION OFFICE

T: +31 (0)53 489 3077

E: admissionoffi [email protected]

W: utwente.nl/internationalstudents

INTERNATIONAL OFFICE

T: +31 (0)53 489 5424

E: internationaloffi [email protected]

W: utwente.nl/internationalstudents

W: facebook.com/groups/

utinternational

Twitter: twitter.com/UTInternational


ADMINISTRATION DEADLINES

PROGRAMME APPLICATION

Ba/Ma students requiring entry visa or change of purpose

Ba/Ma students not requiring entry visa/COP, applying for furnished housing

Ba/Ma students not requiring entry visa/COP, not applying for furnished housing

Bachelor students enrolling in a fi xed quota programme

Exchange students

ITC students

PhD students

SUBMIT (BACHELOR) ENTRANCE ACCEPTANCE FORM

Bachelor & Master students:, applying for furnished housing

Bachelor & Master students: not applying for furnished housing

Bachelor students enrolling in a fi xed quota programme

Exchange students

ITC students

PhD students

VISA APPLICATION

Bachelor, Master & Exchange students:

ITC students

PhD students

START SEPTEMBER 2012

1 May 2012

1 June 2012

1 July 2012

15 May 2012

1 May 2012

n/a

n/a

1 July 2012

1 August 2012

1 July 2012

n/a

n/a

n/a

1 August 2012

n/a

n/a


PROGRAMME APPLICATION

Ma students requiring entry visa or change of purpose

Ma students not requiring entry visa/COP, applying for furnished housing

Ma students not requiring entry visa/COP, not applying for furnished housing

Bachelor students

Exchange students

ITC students

PhD students

SUBMIT (BACHELOR) ENTRANCE ACCEPTANCE FORM

Master students applying for furnished housing

Master students not applying for furnished housing

Bachelor students

Exchange students

ITC students

PhD students

VISA APPLICATION

Master & Exchange students

Bachelor students

ITC students

PhD students

START FEBRUARY 2013

1 October 2012

1 November 2012

1 December 2012

n/a

1 October 2012

n/a

n/a

1 December 2012

1 January 2012

n/a

n/a

n/a

n/a

1 December 2012

n/a

n/a

n/a

8 TO DO BEFORE ARRIVAL

TO DO BEFORE ARRIVAL

For an overview of frequently asked question regarding visa/residence permit procedures

please visit www.utwente.nl/internationalstudents/visa

As a resident of the Netherlands, you must be able to identify yourself to authorities at all

times. As a result, you are highly encouraged to always carry your passport, ID card and/or

residence permit when travelling both within and outside of the Netherlands.

9 Entry visa, residence permit, change of purpose

12 Arranging housing

18 Insurance

21 Academic calendar

22 Living costs

23 About the Netherlands

25 Diff erences in culture and education

26 About UT academic culture

28 Food


ENTRY VISA, RESIDENCE PERMIT, CHANGE OF PURPOSEBy Dutch law students cannot apply for

a visa themselves. All applications and

extensions for (entry) visas, residence

permits and Change of Purposes are

coordinated by International Offi ce

(Bachelor/Master/exchange students),

Offi ce Foreign Employees (PhD students)

and ITC (ITC students). If you require an

entry visa or residence permit you will be

contacted by email outlining all necessary

procedures. Provided you supply all

necessary documents in time, application

procedures will take about 3-5 weeks.

NationalityEntry visa

required?

Residence permit

required?

EU/EEA, Switzerland No No

Australia, Canada, Japan, Monaco, New

Zealand, South Korea or USANo

Yes, for stays of

90 days or more

All others YesYes, for stays of

90 days or more

DO I NEED AN ENTRY VISA AND/OR RESIDENCE PERMIT?

ADMINISTRATION FEE

By Dutch law the Immigration Service IND charges

€600 administration fee for entry visa/residence permit

procedures.

• UTS students and students receiving a scholarship

administered by Nuffi c do not need to pay the

administration fee in advance: the UT will deduct

this amount from your scholarship budget.

• Recipients of other scholarship programmes must

transfer the fee to the UT bank account. Most

scholarship providers will reimburse this fee.

• Non-scholarship students do not need to pay the

visa administration fee in advance: the UT will

deduct this amount from your deposit.

• ITC students requiring entry visa/residence permit

will receive an invoice from Student Finance

Administration.


ENTRY VISA

ON CAMPUS STUDENTS

STEP 1: SEND IN BEAF/EAF TO ADMISSION OFFICE

To start your entry visa/residence permit

application procedure, return your completed

Entrance Acceptance Form (BEAF/EAF) to

Admission Offi ce. Exchange students do not need

to complete this form; they will be contacted by

International Offi ce.

STEP 2: PROOF OF FINANCIAL MEANS

Dutch law requires non-EU students staying in

the Netherlands for more than 90 days to provide

proof of suffi cient fi nancial means for living in the

Netherlands. Bachelor/Master scholarships need

to prove fi nancial means of € 13,500. Exchange

students need to prove € 800 per month. To prove

your fi nancial means, International Offi ce will

request for a (1) scholarship award letter and/or

(2) money transfer. Money must be transferred in

a single payment.

STEP 3: ADDITIONAL PROCEDURES BY EMAIL

International Offi ce will guide you through the

rest of the entry visa/residence permit procedure.

Please follow the instructions outlined in the email

messages carefully.

OFF CAMPUS STUDENTS (ITC)

STUDYING MORE LESS THREE MONTHS IN NL

Students studying in the Netherlands for less

than three months have to apply for a multiple-

entry Schengen short stay visa at the Netherlands

embassy of his/her country. You will be

instructed to visit the Netherlands embassy to

collect the visa when receiving your ITC letter

of admission. Please note that a short stay visa

requires you to leave the Netherlands after

its expiration date. It is not possible to extend

a short stay visa: Dutch authorities makes no

exceptions to this rule.

STUDYING MORE THAN THREE MONTHS IN NL

Students studying for longer than three

months must have a MVV (Machtiging tot

Voorlopig Verblijf) upon arrival. This temporary

authorisation for your stay in the Netherlands is

needed when applying for a residence permit.

As soon as you have been awarded a scholarship

or when course fees have been fully paid ITC

student registration will apply for the MVV and

the residence permit at the Dutch Immigration

Offi ce IND.

A multiple-entry Schengen visa allows travel and study related trips to Austria, Belgium, Czech

Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia,

Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia,

Spain, Sweden and Switzerland.


RESIDENCE PERMITS

HOW TO GET YOUR RESIDENCE PERMIT

• On campus students requiring a residence

permit will be guided through all formalities by

International Offi ce before arrival.

• Off campus students (ITC) requiring a residence

permit must submit their passport during ITC

registration. ITC Student Aff airs will monitor the

processing of residence permit applications with

IND and contact you with steps to take.

EXTENDING YOUR RESIDENCE PERMIT

• To extend your residence permit expiring at

the end of the academic year, please contact

your faculty contact person who will inform

International Offi ce. You will receive an email

with steps to take.

• To extend your residence permit expiring during

the current academic year, contact International

Offi ce directly for more information.

• The extension of residence permits of ITC

students will be handled and monitored by ITC

Student Aff airs.

• The fee for extension of your residence permit is

€150.

RESIDENCE PERMIT & STUDY PROGRESS

Recently, Dutch government passed a new migration

law called Modern Migratiebeleid. This law allows

faster and easier immigration procedures for highly-

skilled migrants and students. It also takes study

progress into account as a requirement for your

residence permit. This means that students who make

insuffi cient study progress risk losing their residence

permit.

CHANGE OF PURPOSE

If you are transferring from another institution

within the Netherlands (e.g. another Dutch

university or company) to the University of

Twente you will have to change your residence

permit accordingly. Please contact International

Offi ce or ITC Student Aff airs to apply for a

Change of Purpose for residence.

Keep in mind that transferring students need

to provide the same documents as other

students applying for an entry visa. When all

necessary documents have been received, the

International Offi ce will apply for a change to

the purpose of residence, study at the IND.


Students studying at on campus faculties are

assisted in fi nding furnished accommodation

by International Offi ce. International Offi ce

coordinates supply and demand between

international students and local housing

providers, off ering both on- and off campus

accommodation.

ELIGIBLY CRITERIA

Because of limited availability the following

eligibility criteria for furnished housing apply:

• You have been (provisionally) accepted to an

English taught UT study programme,

• You have completed the online application

form for housing at least three months before

arrival.

PRIORITY LIST

In 2012 applications for furnished housing are

processed according to the following priority list

(ranked from highest to lowest priority):

1. Exchange students

2. International Master students with a UTS

scholarship.

3. International Master students

4. International Bachelor students (English taught

programmes only)

5. International PhD students, employees,

trainees, and other international guests

HOUSING APPLICATION PROCEDURE

1. ONLINE HOUSING APPLICATION FORM

Eligible Bachelor, Master and Exchange students

can apply for furnished housing by fi lling in the

online application form for housing. You will

receive a link to this form by email after you

return your fully completed (Bachelor) Entrance

Acceptance Form (BEAF/EAF) or exchange

programme application package.

PhD students, employees, trainees and other

international guests can apply for furnished

housing by submitting an application at the

secretariat of their UT faculty / research group.

After your online housing application form has

been submitted, International Offi ce will perform

an eligibility check, after which your registration

in the housing database will be confi rmed by

email.

ARRANGING HOUSINGFURNISHED HOUSING FOR ON CAMPUS STUDENTS

If you are registered in the housing

database but have found accommodation

through other sources, please inform

International Offi ce. As long as no booking

has been made, your application can be

removed from the housing database free

of charge. Once a booking has been made,

you are committed to pay cancellation

costs (one month rent).


contract. Your contract has to be signed

immediately (Stadsweide apartments) or within

fi ve working days (UT campus housing) of your

contract start date. Exchange and Master students

usually sign their contracts during the mandatory

introduction days. Your fi rst bill includes a security

deposit, one-time cleaning costs, and one-time

administration costs (on campus accommodation

only). Your fi rst bill must be paid upon arrival

(Stadsweide apartments) or within ten days of the

contract start date (UT campus housing).

5. NEW CONTRACT

After the fi rst contract, applicants have the

possibility to sign a new contract. Please keep in

mind that all new contracts are subject to room

availability: your room might be reserved by

newly arrived students.

6. CHECK-OUT

Your deposit will be transferred to your bank

account upon completing the following

formalities: (1) Make an appointment with Acasa

for a fi nal check of your apartment during the last

weeks of your contract (UT campus housing only),

(2) hand in your keys before 12.00 (noon) on the

contract end date, (3) pay your last (rent) bill(s).

ABOUT OUR OFFERS: International Offi ce puts a lot of eff ort into off ering accommodation

that suits your personal needs and preferences. As a result, our off ers will always refl ect

the best available housing option for you at that moment. If you reject our initial off er your

chances of fi nding suitable furnished housing in time will decrease signifi cantly. We therefore

strongly encourage all of our students to explore alternative ways of fi nding accommodation.

2. OFFER

International Offi ce will try to match your

preferences with available accommodation.

When accommodation becomes available,

International Offi ce will contact you by email

one month before arrival with details about the

off ered accommodation (e.g. monthly rent and

description of the accommodation), as well as

the conditions of the off ered contract. Therefore

it is important that you read it carefully!

Responding to an off er

After receiving an off er, you have one week

(unless stated otherwise) to accept or reject the

off er. If you do not respond in time, you will be

removed from the housing database. Refusing

an off er will lower your position on the list of

applicants and reduce your chances of obtaining

furnished housing.

3. BOOKING

If you accept the off er, International Offi ce will

book the accommodation. You will receive a

booking confi rmation by email.

4. CHECK-IN

Keys can be picked up 24 hours a day starting

12.00 (noon) on the starting date of your


TYPES OF ACCOMMODATION

UT CAMPUS HOUSING

International Offi ce manages some 300 rooms on

the UT campus. All UT campus rooms are private;

bathroom and kitchen facilities are often shared

with other students. Some rooms have private

bathroom and/or kitchen, but availability is

limited and rent prices are higher.

All campus accommodation off ered by

International Offi ce is furnished. All rooms contain

a bed (including mattress, sheets, duvet cover,

pillow, and pillow case), closet, desk, desk light,

desk chair and waste basket. The kitchen is fully

equipped, including utensils, plates, cookware,

and a fridge. 1-room apartments contain a private

fridge and television.

Rent prices for UT campus accommodation vary

from €300 to €450 per month. Electricity, water,

gas, and wireless internet connection are included

in the rent prices. More specifi c information

about rent prices, facilities and procedures will be

provided by email.

STADSWEIDE APARTMENTS

The renovated and modern Stadsweide

apartments are located in the bustling city centre

of Enschede, about 20 minutes by bike or public

transport from the UT campus. Shops, market,

post-offi ce and railway station are within walking

distance.

The unique Stadsweide apartments feature fully-

furnished, spacious apartments with maximum

privacy, private bedrooms and private or shared

kitchen, bathroom and balcony. The apartments

include many extras like television, safe, fan

and private refrigerator. Bed linen and kitchen

utensils are not included.

Rent prices for the Stadsweide apartments vary

between €320 and €400 per month for rooms

with shared facilities and €725 for fully private

apartments (private bedroom, kitchen and

bathroom). Electricity, water, gas wired internet

connection are included in the rent prices. More

information about rent prices, facilities and

procedures will be provided by email.


PAYING RENT

Rent is paid in monthly instalments and must

be paid on the last day of the previous month.

If you pay your rent by standing order through

a Dutch bank account your rent is transferred

automatically at the end of each month. This way

you can never forget to pay the rent on time. You

can cancel a standing order at any moment.

CONTRACT OBLIGATIONS

When you sign a rental contract, you are bound

to the terms of the contract and you agree with

the rights and obligations that are stated in the

contract. Early departure from the room does not

dismiss you from the payment obligations for the

entire period as stated in the contract.


RECEPTION DESK

The hotel reception desk is your main point of

contact with hotel management and can be

contacted 24 hours a day. Reception can assist

you with:

• reservations and room changes,

• maintenance reports,

• complaints and requests,

• billing and accommodation invoices,

• connecting outside telephone calls,

• messages and information,

• coins for operating washer/dryer,

• post stamps and telephone cards.

KITCHENS

There are two communal kitchens on each

fl oor (one in each wing). These kitchens off er

refrigerators, freezer and induction-cooking

equipment. Cutlery, crockery and cooking

utensils are not provided. Every room is

equipped with its own refrigerator.

LAUNDERETTE

You can use the laundry facilities on the ground

fl oor. At the reception you can buy coins for

the washing and drying machines; detergent is

included.

The ITC International Hotel provides

accommodation facilities to students studying

at the off campus ITC faculty. It is located at

Boulevard 1945-4, about 1 kilometre from ITC.

The ITC International Hotel has 398 single rooms.

There are 29 communal kitchens (one on the 16th

fl oor and two on each fl oor) that can be used by

all residents. You are required to live at the ITC

International Hotel for the entire duration of your

study programme. Upon check in you will receive

an entry card for the front door, the door to your

corridor, and the door to your own room.

RENT

For up to date information about rent prices

please visit the ITC website.

W: www.itc.nl/itc-international-hotel

SERVICES AND FACILITIES

The ITC International Hotel ABC Guide provides an

overview of house rules, services, facilities and

safety instructions. If this guide is not in your room

or apartment upon arrival, claim a copy at the

reception desk or use the hotel intranet page.

GUESTS

All visitors should report to the reception

desk upon arrival. In accordance with police

instructions, visitors staying overnight must

complete a registration form at the reception.

CLEANING SERVICES

All rooms and apartments are cleaned once a

week by the housekeeping staff . All common

kitchens are cleaned daily.

FURNISHED HOUSING FOR OFF CAMPUS STUDENTS (ITC FACULTY)


UNFURNISHED HOUSING

The on campus housing provider Acasa also

off ers unfurnished rooms to international

students. To apply for unfurnished housing,

contact Acasa directly. PhD students may ask

their faculty or research group contact person to

contact Acasa on their behalf.

W: www.acasa.nl/en

For more information about housing options, rental contracts and contact information please

visit www.utwente.nl/internationalstudents/housing

Download the handbook alternative accommodation from www.utwente.nl/

internationalstudents/ for further information about arranging alternative accommodation.


INSURANCEWHAT INSURANCE DO YOU NEED?

AON insurance packages start on the

departure day from your home country until

the day of return in your home country.

Make sure to inform International Offi ce / ITC

Student Aff airs of your exact travel dates!

Do you have a European Health Insurance card’?(EU/EEA students only)

Are you younger than 30 years?

Are you staying in the Netherlands for

one year or less?

Are you employed in the Netherlands (i.e. paying

payroll tax)?

1. You do not need to arrange additional health insurance.2. You are strongly advised to arrange AON ICS Start liability insurance.

You are eligible for AON ICS complete insurance.

You are not eligible for AON ICS complete insurance. You are advised to arrange AON Basic Health Insurance. Please contact International Office for information

on how to arrange this insurance.

You are eligible for AON ICS complete insurance.

yes

no

yes

yes

no

no

yes

no

AON Consulting

PO Box 1005

3000 BA Rotterdam

T: +31 (0)10 448 8270


W: www.students-insurance.eu


HOW TO ARRANGE INSURANCE

ON CAMPUS STUDENTS (EU/EEA)

If you are insured under the national health

insurance scheme of an EU /EEA member state or

Switzerland, your insurance company can provide

you with a European Health Insurance Card (EHIC).

As long as you do not have paid work/internship

in the Netherlands, additional insurance is not

required. Please be aware that an EHIC is valid for

a limited time only, and does not include cover for

luggage, liability or legal aid. Contact International

Offi ce to arrange this additional insurance.

ON CAMPUS STUDENTS (NON-EU/EEA)

Non-EU/EEA students are required to arrange

health insurance through International Offi ce. The

Dutch Immigration Authority (IND) will check if

your insurance coverage meets Dutch standards.

You will be guided by International Offi ce in

arranging health and liability insurance before

arrival. To make sure all formalities can be arranged

on time, inform International Offi ce of your

expected arrival date as soon as possible.

ON CAMPUS EMPLOYEES (PHD)

PhD students can apply for UT collective health

insurance from insurance company Menzis covering

basic health care costs. Collective health insurance

is often cheaper than arranging insurance yourself.

This insurance includes standard dental treatment:

other optional packages are also available. For

more information visit the UT-HR website.

W: www.utwente.nl/hr/en/


ITC students will be guided by ITC staff in

arranging AON complete insurance. You will

receive your insurance certifi cate by email

before arrival, as this is required in your entry

visa/residence permit application process.

AON INSURANCE PACKAGES

AON ICS COMPLETE INSURANCE

ICS Complete covers all your medical costs

and liability in the Netherlands. You are

covered for emergency dental care, doctor

visits, physiotherapy, acupuncture, medicines,

psychotherapies and medical transport. ICS

Complete Insurance also covers personal

liability, luggage, household contents,

accidents, legal aid and repatriation. You are

covered during internships and international

travel (holiday). Medical costs related to pre-

existing conditions or nonessential procedures

will not be covered (e.g. regular asthma

medication).

AON BASIC HEALTH INSURANCE

If you are not eligible for ICS Complete cover

you must arrange basic health insurance. AON

Basic Health Insurance covers health insurance

but not liability insurance.

For a full overview of coverages included in

AON insurance packages please visit the AON

website (link on next page).


ADDITIONAL INFORMATION

HOSPITALIZATION

Always inform AON in case of admittance to a

hospital, and inform the hospital of your AON

insurance information. This allows your invoices

to be forwarded directly to AON without the need

for advance payment.

VISITING GUESTS AND FRIENDS

Relatives and guests of students/ employees are

also obliged to have a health insurance during

their stay in the Netherlands. Extra insurances

are strongly recommended, especially the

personal liability and the emergency assistance

insurance (fl ight to home-country in case of a

life threatening situation or death of a family

member). A deposit is paid in advance, based

on the duration of the family/guest stay. Please

contact International Offi ce or ITC Student Aff airs

for more information.

EXTENDING YOUR INSURANCE

If your study period at the University of Twente

will be extended, your insurance needs to be

extended as well. For more information contact

International Offi ce or ITC Student Aff airs.

PROOF OF INSURANCE

Keep your proof of insurance on fi le, as you will

need it when visiting your doctor or dentist. AON

will also provide a brochure listing the insurance

conditions and all covered (medical) procedures.

CLAIMS

Health insurance claim forms can be downloaded

from the AON website (link below). The AON

website provides information about when

and how to fi le a claim. Pharmacy ‘Centrum

Apotheek’ and the hospital ‘Medisch Spectrum

Twente’ (MST) will send their bills directly to

AON, if you provide your insurance information.


ACADEMIC CALENDARThe academic calendar determines the fi rst and last day of the academic year, which weeks are determined

for lectures, written examinations and academic holidays. All scheduled educational activities of all UT

study programmes should be fi tted into the academic calendar (Dutch: jaarcirkel). For a full overview of the

academic calendar 2012/2013 please visit the UT website.

SEPTEMBER / FALL SEMESTER

Start date academic year on campus faculties 2012 / 2013 Monday 3 September 2012

Start date academic year off campus faculty (ITC) 2012 / 2013 Monday 17 September 2012

Start date of fall/September semester 2012 Monday 3 September 2012

End date of fall/September semester 2012 Friday 1 February 2013

FEBRUARY / SPRING SEMESTER

Start date of spring/February semester 2013 Monday 4 February 2013

End date of spring/February semester 2013 Friday 5 July 2013

End date academic year on campus faculties 2012 / 2013 Friday 5 July 2013

W: www.utwente.nl/internationalstudents/application/


LIVING COSTSThe following student budget

can help indicate what budget

is required when studying at the

University of Twente.

(1) If you are unsure if your study programme is considered technical or non-

technical, please contact International Offi ce.

(2) Insurance costs for EU/EEA students depend on policies of insurance

companies in home country. EU/EEA students can opt for additional

insurance of €10-€25 per month. This insurance covers costs of medical care,

liability, household contents and luggage, legal aid and extra costs. Please

contact International Offi ce for more information.

Nationality Level of study Study Programme Tuition fee

EU/EEA All All € 1,771

Non-EU/EEA Bachelor Non-technical (1) € 7,084

Non-EU/EEA Bachelor Technical (1) € 8,096

Non-EU/EEA Master Non-technical (1) € 10,120

Non-EU/EEA Master Technical (1) € 12,650

Category Amount For whom?

Housing € 4,800 All students

Books & supplies € 500 All students

Insurance € 465 Optional for EU/EEA students(2)

Visa € 600 Non-EU/EEA students only

Bank account € 50 All students

Food € 2,100 All students

Transportation € 600 All students

Other (clothing etc.) € 500 All students

Bicycle € 125 All students

TUITION FEES

ANNUAL LIVING COSTS


ABOUT THE NETHERLANDSA SMALL FLAT COUNTRY

On a world map, the Netherlands looks very

small. You can drive the greatest distance,

from north to south, in around four hours. The

country’s formal name, the Netherlands, refers

to the fact that most of its land is at or below

sea level. Holland is the name of the western

part of the country, the two most heavily

populated of the twelve provinces. While some

insist that the only proper name of the country

is the Netherlands, Holland is used in many

(international) situations.

LANDSCAPE

On arrival you will be struck by certain features

of the landscape. To start with, the Netherlands

is very fl at. There are a few hills in the south-

eastern corner of the country, but they disturb

the fl at horizon only slightly.

Another thing you will notice is the abundance

of water: lakes, rivers, canals and ditches of all

sizes, ranging from large transport canals to the

narrow streams crossing pastures where our

fi ve million cows graze. Around sixteen million

people live in an area less than 40,000 km2. With

an average population density of 440 people

per km2, land is a precious commodity in the

Netherlands. Much of it had to be painstakingly

reclaimed from the sea, or converted from

swamp. The Dutch are world leaders when it

comes to controlling water, and the struggle to

tame the forces of water forms a large part of

their history.

POLITICS

The Netherlands has a constitutional monarchy,

with a democratic parliamentary system

composed of the Upper House (Eerste Kamer)

and the Lower House (Tweede Kamer), together

forming the Dutch Parliament. The Head of State

is Queen Beatrix, and the seat of government is

The Hague (Den Haag) although Amsterdam is the

capital of the country.

PEOPLE

Though ethnic Dutch tend to be tall and

fair, Dutch society is becoming increasingly

multicultural. Because of the Dutch colonial

past, people from the Caribbean, Indonesian or

Surinamese descent are common. In the 1950s

and 1960s, the Netherlands attracted workers

from Italy, Spain, Morocco and Turkey to meet the

expanding growth of Dutch cities and industry as

they recovered from the second world war.

CLIMATE

The Netherlands has a temperate climate with

gentle winters, cool summers, and rainfall in

every season. With the North Sea on its doorstep,

Dutch weather can be quite unpredictable. In

wintertime (December to February) there are

some days of frost and you will probably see some

snow. However, the wet and windy winter cold

can be penetrating. If you spend a winter in the

Netherlands, by about March you will understand

why Dutch people talk so much about the glorious

sunshine of countries to the south, and why the

minute that spring arrives they run out and turn

their faces to the sun every chance they get.


In summer (June to August) there are usually a

few fairly hot days. In the months between, the

temperature will vary from about 5º to 15º C (40º

to 60º F) in the course of the day.

DAYLIGHT SAVINGS TIME

Daylight savings time starts on the last Sunday in

March (clocks is set forward one hour) and ends

on the last Sunday in October (clocks are set back

one hour).

RULES OF BEHAVIOUR

Every culture has unspoken rules about how

to behave and treat others. A multicultural

environment as found at the UT is unique, but can

also be very complex. Subtle cultural diff erences

may be diffi cult to grasp and can contribute to

culture shock. Social behaviour may confuse,

surprise or even off end you. You may fi nd that the

Dutch appear cold, distant, punctual and always in

a hurry. And the relationships between men and

women may be more or less formal than you are

used to.

NEW ENVIRONMENT

Leaving home to live and study abroad is a

challenging experience that, although very

exciting, is not without its stressful elements. It

may be something you planned and prepared for:

the eff ects these changes have on you might take

you by surprise. You might fi nd it helpful to know

that experiencing culture shock is quite normal. In

the end, most international students have a good

time and take away valuable life lessons from the

diffi cult times.

It is important to stress that experiencing culture

shock is entirely normal, usually unavoidable,

and certainly not a sign you have made a mistake

or you won’t be able to manage. The experience

may have a signifi cant learning curve, making

you more aware of your own personality and

your own culture and the cultures you come into

contact with. It will give you valuable skills for

your academic and personal life.

HOW TO COPE WITH CULTURE SHOCK

• Realize that having diffi culty in coping with

a new situation is a normal experience.

• Stay in touch with home.

• Wear clothes suitable for the weather; buy

an umbrella; do not wear coats indoors.

• Find a supplier of familiar food.

• Eat a healthy balanced diet.

• Share meals with others and take turns in

preparing the meals.

• Don’t hesitate to ask people to explain what

they mean, or to repeat the sentence slowly

if you don’t understand.

• Make friends with fellow students: they will

understand what you are going through

(even if not from the same culture, they will

have similar experiences).

• Join in sports activities: a good opportunity

to meet other people and excellent for your

physical and mental health.

• Join in cultural classes and activities

• Take frequent short breaks to relax.

• Above all, don’t isolate yourself but

fi nd someone to talk to who will listen

sympathetically.


DIFFERENCES IN CULTURE AND EDUCATIONMany things in the Netherlands will be diff erent

from your home country, like climate, traffi c,

food, clothes and religion. Dutch culture may

also be diff erent from your own. For example,

Dutch people fi nd it very important to be on

time, and will off er you coff ee and cookies when

visiting but do not expected you to stay for

dinner (unless explicitly invited). Several other

common cultural diff erences are discussed here.

INDEPENDENCE

Because you are seen as an independent

student, teachers will inform you of the material

to learn but leave the specifi c planning up

to you. Assignments might come with few

instructions and will leave space to choose your

own approach.

YOUR OWN OPINIONS

‘Having your own opinion’ and ‘being critical’

are important values for Dutch people. Students

do not need to master all existing knowledge

before formulating their own opinion. When

writing a paper, summarizing information from

other authors will not be suffi cient. You will have

to make your own selection of available sources,

develop your own line of thinking and include

your own conclusions and/or recommendations.

RELATIVE LACK OF COMPETITION

Competition hardly plays a role in Dutch

educational culture: students are seldom graded

against each other. The teacher sets a minimum

score and passes all students that meet this

criterion. Dutch students are usually not very

interested how they rank in class; they are mainly

concerned with passing the course. Students

striving to be the best will not talk about it as it is

not done in the Netherlands to be too competitive

or work too hard.

BRUTAL HONESTY

Honesty is highly valued in the Dutch

communication style: avoiding loosing face plays

a less important role. As Dutch society is quite

individualistic, Dutch students prefer to show the

class how critical they are, rather than strive to

being loyal classmates.

The Dutch eagerness for group discussions

and strong opinions might make your fi rst

presentation a diffi cult experience. Keep in mind

that if a professor or fellow student 'burns' your

ideas in public, it's nothing personal. Likewise,

you are expected to have a critical mindset, so

questioning your fellow students, professors and

people in senior positions on study-related issues

is encouraged.

RULES ARE RULES

Dutch society runs on rules: individual exceptions

are rare. Persuading teachers to give you a higher

mark or an additional re-exam is rarely done. The

same rules apply to all and aim to guarantee fair

and equal treatment of everyone.

Source: Ineke ten Dam, ITC faculty, University of

Twente (2011)


ABOUT UT ACADEMIC CULTUREThe academic culture at the University of

Twente is quite distinct when compared to other

countries. There is little hierarchy and professors

tend to be easily approachable. Students usually

only receive feedback when the work they deliver

is unsatisfactory. Not getting feedback on work

done is usually a good sign. Compliments are

uncommon. Professors expect students to work

independently, also during project work. Your

best teachers are often your fellow students.

EDUCATIONAL PROCESS

If a professor asks a question, you are expected to

come up with a reasonable solution, not ‘the right

and perfect one’. The process of fi nding a solution,

dealing with new information and creativity are

paramount. The quality of the actual solution is

often less important.

INTERACTION IN CLASS

Dutch people in general and academics in

particular tend to be very opinionated; they

enjoy a good discussion, attacking each other’s

ideas relentlessly and with great passion.

Teachers appreciate these critical and passionate

discussions in class, as they are usually seen as

marks of highly involved and interested students.

Asking questions is seen as being interested in

the topic, not as being disrespectful towards the

lecturer. You are expected to think about the

presented knowledge, develop and express your

own opinion and look for possible weaknesses in

what was presented. For the Dutch it is nothing

personal and does not lead to loosing face; it is all

about the content and optimal learning.

SELF-RELIANCE

If something is troubling you, you are expected to

take the initiative in fi nding a solution. You must

make the fi rst step and contact a study adviser or

someone else to help you. Waiting to be 'saved' will

get you nowhere.

ACTIVE LEARNING

The Dutch believe that learning actively is the

best way to learn. The essence of active learning

is asking yourself questions that you try to answer

by studying. What am I going to learn? What do

I know already about this question? Does what

I read answer my question? Do I agree? What

do I miss? Are alternative solutions possible?

What are the consequences? Memorizing and

understanding are considered valuable but only as

fi rst steps in learning. There is more emphasis on

the development of academic and/or professional

skills.

DISCUSS ISSUES OPENLY

At every university, things go wrong. Sometimes

a lecture is disappointing, there might be strange

twists in the curriculum or unreasonable exams. If

you encounter such a problem you are expected

to fi rst confront the professor (as scary as that

may seem) to see if you can fi nd a solution. If

that doesn’t work, you can always contact the

course committee (OLC), the people dealing

with education at your study association (Dutch:

studievereniging), study adviser, course director or

faculty internationalization coordinator.


INTERCULTURAL FRIENDSHIPS

Because of these cultural diff erences,

International students might see Dutch students

as noisy in class, disrespectful to teachers and

classmates, showing off , lazy and negative.

Dutch students might think of international

students as passive, easily off ended students

who only memorize and reproduce study

material while not saying what they really think.

It is a challenge for everyone in the international

classroom to overcome these prejudices and

become friends.

QUIZ: ARE YOU READY FOR THE UT?

True or False? ‘The most important part

of studying at the UT is memorizing and

understanding my study materials’ . Want

to know if you are ready for the UT and

the Netherlands? Take the online quiz at

www.utwente.nl/internationalstudents/

preparing and fi nd out!

Consider investing some time in extra-curricular activities; it can provide a valuable learning

experience and is an excellent way to get to know new people.

Source: Ineke ten Dam, ITC faculty, University of

Twente (2011)

For questions about dealing with culture shock or problems with adjusting to life in the

Netherlands, please contact International Offi ce, Student Counselling Service or ITC Student

Aff airs. They can help you manage cultural diffi culties and related issues.


FOODTRADITIONALLY

Traditionally, Dutch cuisine is fairly modest.

Dutch breakfast generally consists of tea and

sliced bread, which is eaten with cheese, thinly

sliced cold meat, or jam. Lunch is much the same,

with the possible addition of soup, salad or fruit;

and for the evening meal potatoes and other

vegetables, together with meat or fi sh. Vegetables

especially are plentiful, of high quality, and quite

cheap if you buy those in season. Typical Dutch

dishes are erwtensoep (pea soup served in winter),

Hollandse Nieuwe (fresh salted herring) and

stamppot (steamed dish of potatoes, vegetables and

meat/sausage).

CHANGING TASTES

Dutch tastes have become increasingly

international: rice and pasta dishes are now

almost standard fare in most Dutch homes. You

will fi nd imported tropical food, vegetables and

fruits in many shops. Tropical ingredients can be

found in oriental grocery stores called toko. Some

butchers take religious rituals into consideration

(Islamic, Hindu or Jewish) and some sell food

products from Turkey, Morocco and Surinam. For

the toko locations please see the Enschede city

map on page 62.

Convenience foods are increasingly available.

Some of this can be rather unhealthy, but it does

save time and it also costs less than eating out.

Typical Dutch convenience foods are friet or patat

(fries), eaten with a meat snack (kroket or frikandel).

Supermarkets sell instant meals of all sorts and

sizes.

RESTAURANTS AND TAKEAWAYS

In addition to the popular Chinese-Indonesian and

Cantonese restaurants and takeaways, there are

many relatively inexpensive grill-rooms, pizzerias

and pizza express services, serving Italian pizza,

Turkish shoarma (Mediterranean meat sandwich)

and various Greek dishes. You might pay anything

from € 8 to € 12 for a simple takeaway meal. A

simple Dutch main dish in an ‘eating pub’ (eetcafé)

or bistro will cost approximately € 20, excluding

drinks. Chinese takeaways are less expensive.


A phenomenon in the restaurants and cafes in Enschede is the daghap (daily menu). This is

a main course for a reasonable price starting from €7,50. The daghap changes every day and

diff ers per restaurant. Visit www.stadshap.nl (site in Dutch) to see which restaurants off er a

daghap.

If a Dutch friend invites you for coff ee at around 11:00 am or after 20:00 pm, it is not common

to off er a meal. Likewise, an invitation for tea around 15:00 or 16:00 pm does not include

dinner.

‘No off ense, but I hate the food here. I mean, just bread with cheese and ham? That’s what I eat for

breakfast in China.’ - Chen, Msc Nanotechnology. Although the UT makes every eff ort to off er a

variety of (international) cuisine, it might be helpful to realize that many international students

fi nd it diffi cult to adjust to relatively simple Dutch diet.

30 TO DO UPON ARRIVAL

FROM SCHIPHOL AIRPORT

Upon arriving at Schiphol airport, make your way

to Schiphol Plaza, the airports’ main entrance.

Locate the NS ticket desk (opened 24/7) and buy a

one-way train ticket to Enschede (€21,30). A direct

intercity train to Enschede leaves Schiphol train

station every two hours. Alternatively, transfer in

Amersfoort or Almelo. Don’t hesitate to ask railway

staff for information on how to get to Enschede

train station.

FROM ENSCHEDE TRAIN STATION

From Enschede train station, either take bus #1,

direction Universiteit (€2,20) or a treintaxi (shared

taxi cab: €4,90). You can buy a treintaxi ticket at the

railway ticket desk. To call the treintaxi, look for the

black/yellow column near the taxi stand and push

the button.

AIRPORT PICK UP SERVICE

An airport pick-up service is arranged on selected

days in August and February picking up new

incoming international students. You will be

welcomed at Schiphol airport by student mentors

from the Erasmus Student Network (ESN) Twente

guided to the UT campus by train.

To register for the airport pick up service

please complete the registration for the Kick-in

introduction days and indicate you would like to

be picked up from Schiphol Airport. Keep in mind

that the airport pick up is only available on selected

dates.

30 Getting to the UT

32 Kick-in introduction days

33 Internet access

34 Dutch bank account & Chipknip

35 Registering with the doctor

36 Student card

36 Xtra card

37 Tuberculosis test

38 Register at municipality & BSN number

39 Mobile phone

TO DO UPON ARRIVAL GETTING TO THE UT

GPS INFORMATION

Coordinates:

Lat: 52.240990, Lon: 6.853752

Address: Drienerlolaan 5, Enschede,

the Netherlands


BY CAR

Use the directions below when coming to the UT by car:

ITCInternational Hotel

Meubelplein

ITITITInnnInInHHHH

Meubelpleinube

recommended route on foot (from railway station)recommended route by car (from highway A35 and N35) University of Twente - on campus

University of Twente, faculty ITC - off campus

2

1

2

1

re

2


ON CAMPUS STUDENTS -

KICK IN INTRODUCTION DAYS

The UT organizes an introduction period for new

(international) Bachelor, Master and Exchange

students before the start of every Fall and Spring

semester called Kick-In. During these days you

will meet your fellow students and get to know

Enschede and the UT campus. The UT will also

help you arrange formalities like formal university

enrolment and fi rst steps towards registration at

the municipality of Enschede.

If you have been (provisionally) admitted to

a UT study programme you will be personally

invited for the introduction days for international

students. For more information please visit the

Kick-In website.

W: www.kick-in.nl/en

OFF CAMPUS STUDENTS (ITC) -

STUDENT REGISTRATION

Registration of new ITC students will take place in

the auditorium of the ITC building on the offi cial

registration mornings in the opening week of the

academic year. Students arriving after the offi cial

registration mornings are requested to contact

student registration offi ce.

Please note that the Kick-in introduction

days are mandatory for all on campus

students. Not attending the introduction

days will delay the completion of

formalities needed to properly start your

studies.

INTRODUCTION DAYS


INTERNET ACCESSHOW TO ARRANGE INTERNET ACCESS

To arrange your internet connection, you

need a student number and password to log

in to computers in the UT library or in your

faculty building, or to set up a wireless internet

connection on your laptop.

ON CAMPUS STUDENTS

On campus Bachelor, Master and Exchange

students will receive their student number

and password during the Kick-in Introduction

Days. If you did not attend the introduction

days, you can request your student number and

password at the ICTS Service Desk. On campus

PhD students will receive their student number

and password upon arrival through their faculty

contact person.


ITC students will be guided in arranging internet

access by ITC Student Aff airs upon arrival during

registration.

WIRELESS INTERNET: EDUROAM

For wireless internet connections the UT uses

eduroam: a secure, world-wide roaming service

allowing wireless internet access across the

UT campus. Eduroam covers the education

buildings, on campus housing accommodation

and most other areas on campus. Please visit the

website of the ICTS service desk website for step-

by-step manuals on how to install eduroam on

your wireless device.

SNT HELP DESK

Studenten Net Twente (SNT) helps UT students

connect to the internet on campus. For problems

with (wireless) internet connection please contact

SNT; their website provides manuals for setting

up a (wireless) internet connection or VPN

connection.

ICTS SERVICE DESK

For questions about web applications, UT

software, passwords, eduroam and other general

ICT questions, please contact the ICT service desk.

SNT Helpdesk

Campus location:

Horstring West 130

Opening hours: Mon-Fri

between 10:00 and 17:00

T: +31 (0)53 489 3266


W: www.snt.utwente.nl

ICTS Service Desk

Campus location:

Horstring West 122

Opening hours: Mon-Fri

between 08:30 and 17:00

T: +31 (0)53 489 5577


W: www.utwente.nl/icts/en/

ITC helpdesk: [email protected]


DUTCH BANK ACCOUNT & CHIPKNIPWHY A DUTCH BANK ACCOUNT?

• Scholarships administered by International

Offi ce will only be transferred to a Dutch

bank account.

• Possibility to pay your tuition fee in monthly

instalments (bachelor and master students).

• Paying with Chipknip

• Buying train tickets at NS vending machines.

Without a Dutch back card, you buy tickets at

the offi ce window, which is not always open

and is €0,50 more expensive.

FOREIGN TRANSFERS

To transfer money from a foreign bank account

to your ABN bank account, fi nd the IBAN

(International Bank Account Number) and BIC

(Bank Identifi er Code) of your Dutch account at

www.ibanbicservice.nl.

CHIPKNIP

A Chipknip is an electronic purse, automatically

included in the gold coloured chip on your regular

Dutch bank card. It is used to pay small amounts

without the need for a PIN number. You can use

your Chipknip to pay at on campus cafeterias,

vending machines, photocopiers and printers. You

can charge your Chipknip at charging machines

with the Chipknip logo.

HOW TO OPEN A DUTCH BANK ACCOUNT

ON CAMPUS STUDENTS

Students requiring an entry visa will be guided

through the bank account application process by

International Offi ce before arrival. Alternatively,

follow the steps below:

1. Fill in the bank account application form at

bit.ly/abnaccountform.

2. Print out the application form, sign it and

hand it in at Student Service desk (Vrijhof

building room 239b)

3. You will receive an invitation by email within

8 working days to activate your account

at the ABN AMRO offi ce in Enschede.

Please bring the following documents: (1)

your passport, (2) rental contract of your

accommodation, (3) proof of admission/

application. Opening a bank account at ABN

AMRO costs €20. You also pay a fee of €2,75

monthly service fee.

4. Inform ABN AMRO of your BSN (Burger

Service Number) as soon as possible.

You will receive this number when you

have been successfully registered at the

municipality.


ITC students will be guided in opening a bank

account during registration upon arrival.

The magnetic strip on your (international) bank card cannot be used in the Netherlands. Only

bank cards containing a gold coloured chip will be accepted. All bank cards issued by ABN

AMRO contain this chip and can be used to pay and withdraw money in the Netherlands.


REGISTERING WITH THE DOCTORON CAMPUS STUDENTS

One of the fi rst things to do upon arrival is

register online with the campus doctor. Please

be aware it is mandatory to be registered with a

general practitioner (GP/doctor) when you are

staying in the Netherlands longer than three

months. You can only make an appointment if

you have been registered at the doctor’s offi ce.

To register at the campus doctor, visit the

campus doctor website and fi ll in the registration

form. For more information about the on campus

doctor, please see page 48.

OFF CAMPUS STUDENTS

ITC students are registered at Medical Centre

Veldpoort, located close to the ITC hotel and

the MST hospital. The GP’s at Veldpoort have

extensive experienced with treating international

students.

Your GP is appointed to you for the entire

duration of your stay. This allows the doctor to

gain a good impression of your medical needs and

helps develop a confi dential relationship.

FIRST APPOINTMENT

1. Send an email to itcstudents@gcveldpoort.

nl stating your full name, nationality, date of

birth, gender, ITC Student ID and insurance

policy number.

2. You will be assigned a GP and invited by

email for an appointment where.

3. Further appointments should be made by

telephone with your GP.

IN CASE OF EMERGENCY (CALL 112): The international European emergency number is

112. Call this number for urgent assistance in life-threatening situations or if you witness a

crime. For example, to report a road accident, a fi re or an intruder. In such situations, every

second counts. You can reach campus security on 2222 (land line).

UT Campus Doctor

Campus location: Building 58 (De

Sleutel)

Appointments: by phone

Mon-Fri 08:00 - 17:00 or online 24/7

T: +31 (0)53 203 0204


W: www.campushuisarts.nl/en


STUDENT CARDON CAMPUS STUDENTS: STUDENT CARD

Your student card is proof of enrolment at

the UT. You can use your student card as

identifi cation when using library facilities. It also

holds your Xtra card, if you have one.

You will receive your student card by regular

mail at your registered home address as soon

as: (1) you are successfully enrolled as a UT

student and (2) have uploaded a passport

photo to osiris.utwente.nl. If you lose your

student card you can buy a new one at the

Student Service desk for €5.

OFF CAMPUS STUDENTS: ITC SMART CARD

ITC students receive an ITC smart card upon

arrival. This card is used for:

• entering the parking area / bicycle shed

• making copies

• ITC library

• paying at the ITC restaurant

• paying at vending machines

• classrooms.

Use the reload machine near the ITC restaurant

to reload your ITC smart card. Don’t load too

much money onto your card: if you lose your

card, you lose all the money loaded onto it. A

new card can be ordered at the ITC reception

desk for €10.

XTRA CARDAt the UT, student life means more than studying

alone. The University of Twente off ers students a wide

variety of sports and cultural facilities in Enschede

with the Xtra card.

BENEFITS

• Use of indoor and outdoor swimming pools.

• Use of tennis courts and squash courts.

• Use of a range of music studios.

• Access to a wide range of sports and cultural

courses.

• Up to 50% discount on cultural performances.

• Membership of Enschede Public Library with

online access to 1700 newspapers from 92

countries in 48 languages (regular price €34,50).

• Access to over 60 diff erent sports and cultural

associations (additional membership fees).

PRICES & UPGRADES

Xtra card - academic year €75

Xtra card - academic semester €45

Xtra card - academic quarter €25

Fitness upgrade - academic year €75

Fitness upgrade - academic semester €50

Fitness upgrade - academic quarter €30

The fi tness upgrade allows unlimited access to the

on campus gym facilities. This upgrade is already

included in the employee card of UT employees (i.e.

PhD students). For more information and to order

your Xtra-card, please visit the Xtra card website.

W: www.xtra-card.nl/_en


TUBERCULOSIS TESTAs an international student, you might be

required by Dutch Immigration Law to have

an X-ray scan of the lungs performed to check

for tuberculosis at a local GGD offi ce (Dutch

Public Health Service). Failure to have this test

performed may endanger your immigration

status to the Netherlands. The X-ray scan is

harmless, even for pregnant women.

DO I NEED TO TAKE A TUBERCULOSIS TEST?

In general, all students from non-EU countries

are required to take a tuberculosis test. Students

from Australia, Canada, Suriname, Switzerland,

Israel, Japan, New Zealand, Monaco and the

United States are exempt from having this scan

performed.

HOW TO TAKE A TUBERCULOSIS TEST

• International Offi ce / ITC Student Aff airs

will make appointments in February and

September for international students

requiring a tuberculosis test at the GGD.

• The GGD will contact you within six months

at your Dutch home address and invite you

to a follow-up appointment.


REGISTER AT MUNICIPALITY & BSN NUMBERAll international students staying at the UT longer

than four months must register at the municipal

civil registry (GBA). Your enrolment at the UT

will not be complete until you have successfully

registered your address and Student Service desk

has verifi ed this registration.

HOW TO REGISTER AT THE ENSCHEDE

MUNICIPALITY

ON CAMPUS STUDENTS

• Hand in your passport during the Kick-in

Introduction Days. You will receive an offi cial

document as confi rmation (‘verklaring

inname paspoort’). If you did not attend

the introduction days, please contact

International Offi ce as soon as possible.

• Reclaim your passport at the municipality

the following Friday. Bring your ‘verklaring

inname paspoort’ and the rental contract

of your accommodation. You will receive a

certifi cate of residence.

• Hand in your certifi cate of residence at Student

Service desk to complete your registration.


ITC students will be guided through registration at

the municipality by ITC Student Aff airs.

HOW TO REGISTER AT ANOTHER DUTCH

MUNICIPALITY

• If you live in another municipality in the

Netherlands, please visit the City Hall of your

municipality to register at their GBA. You will

receive a certifi cate of residence that you can

give to Student Service desk, after which they

will verify your address.

• If you live in Belgium, Luxembourg, North

Rhine-Westphalia, Lower Saxony or Bremen,

please obtain a certifi cate of residence (in

German: Meldebescheinigung) from your local

municipality and give it to Student Service

desk, after which they will verify your address.

BURGER SERVICE NUMMER (BSN)

Around two weeks after having registered at the

municipal civil registry, you will receive a letter

from the municipality stating your Burger Service

Nummer (BSN). This letter will be written in Dutch;

a translation of the letter is available at www.

utwente.nl/internationalstudents.

The BSN is your personal service number for all

Dutch authorities. You will need it as identifi cation

for study subsidy forms, rental contracts and bank

account forms during your stay in the Netherlands.

Please keep this important document in your fi le!


Please keep in mind that your mobile phone SIM-card has to be unlocked in your home

country before departure in order to use a Dutch SIM-card. For information about tariff s

please visit www.justlanded.com/ and go to: Netherlands > Telephone & Internet > Tariff s

MOBILE PHONELONG STAY: CONTRACT

Contracts with mobile phone providers are usually

one or two years in duration, paid monthly. For

more information about long stay contacts, visit

one of the telephone stores in Enschede and ask

about their off ers. Be careful not to sign a contract

right away, but investigate diff erent providers

and inquire at diff erent stores. The four largest

telephone providers in the Netherlands are KPN

Hi, T-Mobile, Telfort and Vodafone.

Most Dutch students prefer using mobile phones

over landline phones. As a result, most student

houses do not have a regular phone connection.

SHORT STAY: PRE-PAID CARD

If you already have a mobile phone and you are

staying in the Netherlands for less than a year,

the best option is to buy a prepaid SIM-card. A

prepaid SIM-card costs around €10. The Erasmus

Student Network (ESN) Twente off ers prepaid

sim cards for new international students.

40 ABOUT THE UT CAMPUS

ABOUT THE UT CAMPUS

41 Campus map

43 International student associations

46 Sports facilities

47 Performing arts & exhibitions

48 Doctor, dentist & physical therapist

50 Libraries

50 Religion

51 Stores

52 Canteens, restaurants & bars

53 Child care

55 Information for PhD students


© U

T 20

12, I

TC/G

IP, W

F©

UT

2012

ITC

/GIP

WF

Witbreuksweg

Langenkamp

De

Acht

erho

rst

De H

orst

Boerderijweg

Horstlindelaan

Bosw

eg

Oude Horstlindeweg

Calslaan

Calslaa

n

Campuslaan

Campuslaan

Campuslaan

Matenweg

Drie

nerlo

laan

Hal

enw

eg

Hengelosestraat

Hengelosestraat

‘t RitkeDrienerbeeklaan

Study purpose

Campus facilities

General purpose

Student Residence

Other purpose

Small business

ATMBusstopCarparkPostBox

Cycle/footpath

BarrierRoadblock

© U

T 20

12, I

TC/G

IP, W

F©

UT

2012

ITC

/GIP

WF

0

0

2

2

7

7

8

8

9

9

10

10

11

11

12

12

13

13

15

15

16

16

17

17

18

18

20

20

21

21

22

22

23

23

24

24

26

26

28

28

27

27

29

29

30

30

31

31

32

32

39

39

41

41

45

45

46

46

O&O plein (OO)Spiegel (SP)Seinhuis (SH)Hogedruklab (HD)Citadel (CI)Ravelijn (RA)Zilverling (ZI)Waaier (WA)Hal B (HB)Carré (CR)Nanolab (NL)Langezijds (LA)ArtEZ (AR)Horsttoren (HT)Horstring (HR)Westhorst (WH)Kleinhorst (KH)Noordhorst (NH)Oosthorst (OH)Meander (ME)Zuidhorst (ZH)Buitenhorst (BH)Keet (KT)Windpark (WP)Biomagnetisch centrum (BI)Chalet (CT)Cubicus (CU)Hogekamp (HO)High Tech Factory (HTF)

Study purposes49

49

51

51

56

56

57

57

60

60

61

61

64

64

64

3

3

4

4

5

5

6

6

14

14

40

40

42

42

43

43

44

44

47

47

62

62

48

48

59

59

A

A

B

B

C

C

D

E

E

58

58

59

59 D

Sports centre (SC)Shopping centre / Sky (SK)Open air theater (OUT)Outdoor swimming pool (ZW)“De Vlinder” child care (VI) Santar (SA)Tennispark (TP)

Vleugel (VL)Carillon (CN)Garage (GA)Paviljoen (PA)Teehuis (TH)Erve Holzik (ER)Faculty Club (FC)Schuur (SR)Drienerburght (DR)Vrijhof (VR)Bastille (BA)Boerderij Bosch (BB) /Stal (ST)

Mondriaan (MO)Calslaan (cals)Witbreuksweg (wbb)Campuslaan (caml)Matenweg (matw)

Main entranceSleutel (SL)Logica (LO)

Campus facilities

General purpose

Student residence

Other purpose

66

66

68

68

72

72

BTCKPMG building (KP)Corridor (CO)

Small businessTo UT off-campus

(ITC) 1900 meters


INTERNATIONAL STUDENT ASSOCIATIONSThe UT International student associations

are dedicated to helping you feel at home,

assist with everyday situations and promote

integration of Dutch and international

students. There are several international

student associations at the UT.

STUDY OR STUDENT ASSOCIATION?

In addition to the International Student

Associations, all study programmes have a

study association, organizing various activities

and trips and providing opportunities to

socialize with other Dutch and international

students. Through study associations, students

can usually get discounts on study books as

well.

ERASMUS STUDENT NETWORK

The Erasmus Student Network (ESN) provides

opportunities for cultural understanding and self

development under the principle of students

helping students. Your ESN mentor will guide

you during your fi rst days in Enschede, assist with

necessary formalities and introduce you to the UT

campus and Enschede city.

ESN Twente activities are a great way to meet other

international and Dutch students; you are invited

to participate and enjoy all of them. Weekly drinks

are held every Tuesday at the UT Vestingbar and

monthly theme parties in the city centre. Other ESN

activities include ice-skating, dance workshops, city

trips and football/soccer practice. You can also join

the ESN Language Project to learn Dutch from a

Dutch student, teach a Dutch student your language

and make Dutch friends.

DID YOU KNOW...

...that results from the

International Student Barometer

(ISB) show that the UT has

the most highly appreciated

international student

associations of the Netherlands?

ESN Twente

Campus location:

Bastille building room 319

Offi ce hours:

Mon - Fri between 12:30 and 13:30

Weekly drink:

every Tuesday, 22:30 @ UT Vestingbar

T: +31 (0)53 489 4052


W: www.esntwente.nl

W: www.facebook.com/esn.twente


ASSOCIATION OF

CHINESE STUDENTS


W: sites.google.com/site/

enschede2009/

W: www.acssnl.org/

INDIAN STUDENT ASSOCIATION


W: www.isa.utwente.nl

ITC STUDENT ASSOCIATION

BOARD

W: www.facebook.com/ITC.SAB

LATIN AMERICAN STUDENT

ASSOCIATION “LA VOZ”


W: www.voz.utwente.nl

W: www.facebook.com/groups/latin.

american.voz/

INDONESIAN STUDENT

ASSOCIATION

ENSCHEDE “PPIE”


W: www.ppienschede.com

TURKISH STUDENT

ASSOCIATION TWENTE


W: www.tusat.org

W: www.facebook.com/groups/

tusat/

PAKISTANI STUDENT

ASSOCIATION


W: psautwente.weebly.com/

UT MUSLIMS

W: www.utmuslims.nl/

W: www.facebook.com/

groups/411520542231652/



AEGEE-ENSCHEDE

AEGEE-Enschede is part of Europe’s largest student

network, AEGEE-Europe. Besides organizing activities

in Enschede, members also have the opportunity

to travel abroad and visit conferences, parties and

cultural events anywhere in Europe together with

other AEGEE members.

AIESEC ENSCHEDE

AIESEC is the largest student-run organization

in the world. They regularly organize drinks and

gatherings for members, which are attended by both

international and Dutch students .

P-NUT

P-NUT is the offi cial PhD association of the University

of Twente. P-NUT is responsible for representing

the PhD community inside the UT, informing and

connecting PhDs by organizing lunch meetings and

social activites.

UNITE

UniTe is the platform for internationalization and

integration of the University of Twente. UniTe

consists of representatives from study-, sport- and

cultural associations aiming to improve the student

life of international students and promote student

integration.


W: www.studentunion.utwente.nl/unite

Location: Oude Markt 24, Enschede

Pub hours: Tue/Thu 21:30 - 04:00

T: +31 (0)53 432 1040


W: www.aegee-enschede.nl

Location: Bastille 319

T: +31 (0)53 489 3959


W: www.aiesec.nl/twente


W: www.utwente.nl/p-nut

W: www.facebook.com/

groups/383184163680/


SPORTS FACILITIESThe UT campus off ers world class

sports facilities for almost all sports.

That’s why our facilities rank in the

top-ten worldwide, according to

international benchmark studies.

With over 37 sports associations,

you will always have access to a

wide variety of leisure activities.

You can join any sports association

for fairly low contributions (€30

to €50 yearly), provided you have

an Xtra-card (see page 36). Sports

associations also organize social

activities that provide opportunities

to meet Dutch and international

students at tournaments, theme

nights and cocktail or karaoke

parties.

For more information about

UT sports facilities contact the

Sportraad (sports council) at

[email protected] or visit

www.sport.utwente.nl

SPORTS AT UT

Alpinism

Aquarobics

Archery

Athletics

Badminton

Baseball

Basketball

Beach volleyball

Billiard (carambole)

Body pump

Body shape

Bouldering

Bounceball (knotsbal)

Box-fi t

Boxing

Canoe polo

Canoeing

Chess

Climbing

Combi-fi t

CrossFit

Cycle racing

Diving

Fencing

Fitness

Floorball

Football

Frisbee

Gliding

Gymnastics

(Beach) handball

Hockey

Horseback riding

Ice hockey

Ice skating

Indoor football

Inline skating

Jazzdance

Jiu-jitsu

Judo

Go-Karting

Kitesurfi ng

Korfball

Motorsports

Mountaineering

Multisports Nordic Walking

Pilates

Power Step

Power Yoga

Pregnancy fi tness

Pukulan

Road surfi ng

Rowing

Running

Sailing

Shooting sports

Snooker

Snowboarding

Softball

Spring Dance

Surfboarding

Survival Running

Swimming

Swimming for absolute

beginners

Table tennis

Taekwondo

Tennis

Triathlon

Underwater hockey

Volleyball

Wakeboarding

Waterpolo

White-water kayaking

Windsurfi ng

Zumba Fitness

Yoga


PERFORMING ARTS & EXHIBITIONSThe UT Vrijhof Culture Department organises

and guides activities related to art and

culture. This included performances, concerts,

exhibitions, cultural courses and 19 very active

cultural student associations. The Vrijhof also

off ers sound studios, an audio room with good

acoustics and two stage-halls, used for concerts

and theatre performances.

VRIJHOF CULTURE DEPARTMENT

Vrijhof Culture Department posts all cultural

performances in English on their website, for

international students to stay up to date on

cultural activities on campus. Vrijhof Culture

Department can also help you fi nd information

about performances on campus, cultural courses,

exhibitions, borrowing art and cultural student

associations.

• Every year: over 40 cultural courses/

workshops

• Every month: a new art exhibition

• Every Monday at lunchtime: Broodje Cultuur

performance.

CULTURAL ASSOCIATIONS

• Music: classical choir, vocal group, symphony

orchestra, wind orchestra, big band, pop

bands.

• Dance: modern, ballroom, Latin, break-dance,

jazz.

• Theatre: general theatre, theatre sports,

cabaret/comedy.

• Others: photography, juggling, Campus radio,

Sci-fi /comics library, gaming.

Vrijhof Culture Department off ers students and employed the possibility to borrow art pieces

for free. The collection includes beautiful drawings, paintings, photographs and lithography’s

that will inspire and decorate your room or offi ce. For more information contact Vrijhof Culture

Department.

LANGUAGE NO PROBLEM! Visit www.

utwente.nl/culture/performances and select

‘LNP’ for an overview of cultural events in

English, or events with little or no spoken

words.

Vrijhof Culture Department

Campus location: Vrijhof building

T: +31 (0)53 489 4400


W: www.cultuur.utwente.nl/culture


DOCTOR, DENTIST & PHYSICAL THERAPISTON CAMPUS DOCTOR

The doctor will help and advise you with all

medical questions or complaints you may have. If

necessary, the doctor can make an appointment

for specialised medical services at the general

hospital and/or prescribe drugs.

COSTS

If you are insured through AON (ICS Complete

Cover Insurance or Basic Health Care Insurance)

and registered at the UT Campus Doctor’s offi ce,

consultations are free of charge.

PRESCRIPTIONS

Prescription drugs can only be provided through

a pharmacy if you have a prescription from a

doctor/general practitioner in the Netherlands.

These prescriptions are only provided during

regular doctor appointments.

REFERRALS

Referrals for specialised medical services at a

general hospital are given only at regular doctor

appointments. Specialised medical services

include surgeons, eye specialists, ENT doctors,

gynaecologists and orthopaedists.

OFF CAMPUS DOCTOR

ITC students are registered at Medical Centre

Veldpoort, located close to the ITC hotel and

the MST hospital. The GP’s at Veldpoort have

extensive experienced with treating international

students. After your fi rst appointment you may

contact your GP by phone.

APPOINTMENTS

Consult your ITC health information card

to fi nd the telephone number of your GP.

The receptionist, who is a skilled medical

professional, will ask you some medical

questions. Your GP can decide to refer you to a

specialist or other health care offi cial.

Always take your ITC health information card and

your insurance certifi cate when visiting your GP,

a health centre or hospital. Make sure the name

on the insurance paper is the same as the name

in your passport.

EMERGENCIES

In case of emergency outside offi ce hours

please contact HDTP-O Emergency Post (T:088-

5551188).

UT Campus Doctor

Campus location: Building 58 (De Sleutel)

Appointments: by phone Mon-Fri

08:00 - 17:00 or online 24/7

T: +31 (0)53 203 0204


W: www.campushuisarts.nl/en

Health Centre Veldpoort

Location: Nassaustraat 20

T: +31 (0)53 4324207

W: www.veldpoort.nl

E: [email protected] (fi rst

appointment only)


DENTIST AND PHYSICAL THERAPIST

The University of Twente has an on campus

dentist and physical therapist. Depending on

your health insurance policy, you might be

able to reclaim the costs of dental treatment

or physical therapy through your insurance

company.

IN CASE OF EMERGENCY (CALL 112):

The international European emergency number is 112. Call this number for urgent assistance

in life-threatening situations or if you witness a crime. For example, to report a road accident,

a fi re or an intruder. In such situations, every second counts. You can reach campus security

on 2222 (land line).

On campus physical therapist

Campus location: Hallenweg 17

Appointments: by phone

Mon-Fri 08:00 - 17:00

Walk-in consultation: Every Monday

between 17:45 - 19:30 at UT Sport Centre

T: +31 (0)53 489 4181


Off campus physical therapist

Location: Nassaustraat 20

T: +31 (0)53 4324207

W: www.veldpoort.nl

Emergencies outside offi ce hours:

T: +31 (0) 88-5551188.

On campus dentist

Campus location: Sleutel building

Appointments: by phone Mon-Fri

between 08:00 - 12:00 and 13:00 - 16:00

T: +31 (0)53 489 4600

Off campus dentists (ITC students)

Dr. Besseler, Health Centre ‘Oosterpoort’

Appointments by phone:

Mon-Fri 08:00 - 12:00

Location: Oosterstraat 2-25, Enschede

T: +31 (0)53 4323165

Dr. Billet


Mon-Fri 08:00 - 12:00

Location: Bisschopstraat 8, Enschede

T: +31 (0)53-4324436

Dental Practice ‘De Bont’


Mon-Fri 08:00 - 12:00

Location: Parkweg 25, Enschede

T: +31 (0)53-4317070

Immediate dental problems outside

offi ce hours: +31 (0)900 128 2632


LIBRARIESUse your student card to borrow books at the UT

libraries. The libraries also off er quiet computer

areas and small study rooms. The Belletrie library

off ers novels in English. Wednesday night is movie

night, with showings of less known movies worth

watching.

The Student Chaplaincy (Studenten Pastoraat

Enschede; SPE) organizes activities related

to religion, science and culture. Examples of

activities are movie nights, a mosque visit, a

monastery weekend, meditation and a Taizé

celebration. The Student Chaplaincy also off ers

opportunities for debate about science, ethics

and philosophy as well as personal counselling.

The on campus mosque and mediation room

off er a moment of silence for meditation, prayer

or personal refl ection. Feel free to visit the

mosque or meditation room for some quiet

time, to recharge your batteries or to fulfi l your

religious obligations.

RELIGION

On campus library

Campus location: Vrijhof building,

second fl oor

Opening hours: Mon-Fri: 08:30 - 22:00,

Sat-Sun: 09:00 - 16:30

T: +31 (0)53 489 2777


W: www.utwente.nl/ub

chat: www.utwente.nl/ub/chat/

Off campus library

Location: ITC building room 3-036

Opening hours: Mon-Fri, 08.30 - 18.00

W: www.itc.nl/library

Belletrie library

Campus location: Bastille building room

105

Opening hours: Mon-Fri: 12:45-13:30

and 19:00-20:00


W: www.bellettrie.utwente.nl

UT Student Chaplaincy

Campus location: Vrijhof building

room 214

Rev. Mrs. Janneke Bekhof

T: +31 (0)53 489 2369


W: www.utwente.nl/spe/en

Prayer/Meditation room

Campus location: Vrijhof building room 324

Opening hours: Mon-Fri 08:00 - 00:00,

Sat-Sun 09:00-16:30

UT Mosque

Campus location: Vrijhof building room 302


Sat-Sun 09:00-16:30


STORESCOOP SUPERMARKET

Campus location: Sky, ground fl oor


Sat & summer holidays 09:00 - 18:00

BICYCLE REPAIR SHOP

‘DE VERSNELLING’

Campus location: Box, ground fl oor

Opening hours: Mon-Fri 08:30 - 16:30

Closed on weekend & during summer holidays

IAPC -SHOP

IAPC is a student foundation providing

computer/laptop advise to UT students and

employees . IAPC also has a shop selling PC

equipment.

Campus location: Zilverling E105


(not during holidays and exam period)

T: +31 (0)53 489 3927

W: iapc.cs.utwente.nl

HAIRDRESSER ‘DE BARREBOKS’

Campus location: Sky, ground fl oor


T: +31 (0)53 489 4158

W: www.kapsalondebarreboks.nl/en

STUDENT UNION SHOP

Sells readers, UT gifts and clothing, barrels of

Grolsch beer, offi ce supplies and post cards.

Campus location: Bastille building, ground fl oor


T: +31 (0)53 489 4215


W: www.studentunion.utwente.nl/

unionshop-en/

NOTEBOOK SERVICE CENTRE

The UT off ers all students the opportunity to

buy a state-of-the-art laptop computer at a

competitive price. The laptop includes a three-

year international warranty: insurance is optional.

The Notebook Service Centre can also assists you

with any software or hardware problem with your

laptop computer.

W: http://www.utwente.nl/icts/en


CANTEENS, RESTAURANTS & BARSVESTINGBAR

The Vestingbar is open 364 days a year. Every

Tuesday night at 20:00, ESN Twente organises a

pub quiz in the Vestingbar, followed by happy

hour (23:00-00:00).

Campus location: Bastille building second fl oor

Opening hours: Mon, Thu-Sun 21:00 - 04:00, Tue-

Wed 20:30 - 04:00

THEATHERCAFÉ

Campus location: Vrijhof building, fi rst fl oor

Opening hours: every day until 23:00

Average price: €2 per drink

SPORTS BAR

Campus location: Sport centre

Opening hours: Mon-Fri 09:00-24:00, Sat 8:00-

23:00, Sun 09:00-18:00

Most UT buildings have canteens where you can

get coff ee, tea, fresh sandwiches and candy bars.

Opening hours may vary per building, but all

canteens are opened at least between 12:00 and

13:30. There are also several restaurants and bars

on campus. The UT Student Restaurant off ers hot

meals for reasonable prices.

ON CAMPUS STUDENT RESTAURANT

Campus location: Waaier building, fi rst fl oor


Mon-Fri 17:00 - 19:00

Average price: €3,60-5 per meal (must pay with

Chipknip or PIN)

OFF CAMPUS STUDENT RESTAURANT

Location: ITC building


Average price: €3.50 for a complete meal

The on campus caterer Sodexo makes an eff ort to be as sustainable as possible, which is in

line with the ambitions of the UT. The on campus canteens off er a wide range of biological

and Fair Trade products. Also, all fi sh supplied by Sodexo is 100% sustainable.


CHILD CAREON CAMPUS CHILD CARE CENTRE

The on campus child care centres ‘De Vlinder’

(0-4 years) and ‘De Reuzenvlinder’ (4-12 years)

off er day care and after school programmes for

children of on campus UT employees.

The child care centres include many outdoor

activities in their daily routine as part of a ‘play

and move in nature’ programme. A GreenCouncil

focuses on increasing environmental awareness.

Facilities include a garden with a little patch of

forest, use of UT open air theatre, swimming

pool and sport facilities.

COSTS AND SUBSIDIES

For information about child care costs and

subsidies please contact the Vlinder day care

centre or your UT contact person.

Child care centre ‘De Vlinder’

Calslaan 35, Building #60

T: +31 (0)53-4332722


OFF CAMPUS PERINATAL CARE

Perinatal care (kraamzorg)

Location: Aletta Jacobslaan 55, Hengelo

T: +31 (0) 74 367 7666

Midwife Practice ‘liberis libenter’

Location: Van Deinselaan 18, Enschede

T: +31 (0) 431 8948

Under-fi ves Clinic

Boulevard 460, Enschede


T: +31 (0) 488 1250

Kraamzorgwinkel (Perinatal Store) Enschede

Location: Haaksbergerstraat 338, Enschede

T: +31 (0) 800 4880000

W: www.vvt-thuiszorg-kraamzorg.nl


INFORMATION FOR PHD STUDENTSPHD STATUS

Many PhD researchers in the Netherlands are

paid university employees and are as such

referred to as PhD employees. Other PhD

researchers are not employed, but come to the

Netherlands with an international scholarship

(PhD students). PhD students have earned

scholarships and/or funding in foreign countries

and are accepted by the UT to conduct their PhD

research here. The PhD is responsible for the

PhD research, which results in a defendable PhD

thesis.

TASKS OF A PHD

The tasks of a PhD consist of (1) research

activities, (2) attending training courses and (3)

teaching activities.

Research activities, the most important of these

three, provide the PhD with skills and experience

of an independent researcher. It is a part of

your research to disseminate the knowledge

you acquire during your research, for example

through publications in academic journals. The

progress that a PhD makes with his research

activities will be monitored by the supervisory

staff and will be written down in the Training and

Supervision Plan (TSP).

The pursuit of courses and training is a method

that will help a PhD to conduct high quality

research. The desired training courses may be

specifi ed in the TSP.

It is common for PhD’s to conduct teaching

activities i.e., teaching student courses or student

supervision during his or her employment at the

university. Teaching activities may amount to a

maximum of 20% employment time a year, as is

written down in the TSP.

ABOUT PHD EMPLOYMENT CONDITIONS

PhD employees are employed at universities

under the same employment conditions for a

period of four years (in some special cases, three

years). After a positive evaluation after the fi rst

year, a contract extension for the remaining

duration of the PhD program (for three years as a

full-time PhD) follows.

SALARY

Maximum hours per week: 38

A salary of € 2.141,- gross per month in the fi rst

year up to a maximum of € 2.743,- gross per

month in the last year. Salary increases take place

after an appraisal every year, in accordance with

the Collective Labour Agreement.

LEAVE

Holidays: Except special holidays all PhDs are

entitled to a leave credit of 295.60 hours per year

(for 2012) in case of full-time employment. There

is an arrangement for maternity leave, a special

leave with maintenance of 62,5% of your salary to

take care of a child for one or more days a week.


DURATION / EXTENSION OF EMPLOYMENT

The Collective Labour Agreement has no

limitations as to the term and extension of the

employment of PhDs. Starting point of the UT

is that as a rule the PhD, if appointed full-time,

should obtain the doctoral degree within a period

of four years. In specifi c cases, PhDs do have a

formal right for an extension of their contract.

Whether or not the contract is extended depends

on the commitment and cooperation of your

supervisor(s).

ALLOWANCES

The most recent agreements on allowances

for travel expenses between home and work,

travelling, removal and boarding house can be

found on the PA&O website. Moving allowance

(PhDs who have to move more than 30 kilometres

to the work location of UT) amounts to 12% of

the gross annual salary. Travel expenses (PhDs

travelling more than 30 kilometres from and

to the UT using public transport) is refund of

100% for second class public transport expense.

Work related travel expenses (while visiting

conferences, collecting residence permits etc.) will

be reimbursed by the university.

SUPERVISION

A PhD has the right to good supervision and

good supervision is crucial for an enjoyable and

successful PhD project. Usually, the fi rst supervisor

is a professor, while the daily supervisor is a senior

university lecturer who is more accessible for

discussions. Good communication between the

PhD and his supervisor(s) is of vital important,

tasks and responsibilities for both parties must be

as clear as possible.

All these aspects are formalized in the Training

and Supervision Plan. Since this document is

signed by both parties it gives the PhD candidate

certain rights regarding the quality of the

supervision.

Although the supervisors bear the fi nal

responsibility for the thesis project and its

success, the PhD shares responsibility for the

daily activities and the ultimate success. It is

recommended that PhDs and their supervisors

hold mandatory meetings at fi xed intervals, even

if there appear to be few new developments in

that time.

Despite good intentions on both sides,

problems may arise between the supervisor

and the PhD. The fi rst to experience a problem

should approach the other with an open

and constructive attitude rather than closing

off and retreating. When a PhD feels that a

problem arises, he should not wait until the

problem becomes apparent to everyone.

Unless stated otherwise, all issues will be dealt

with confi dentially. For more information visit

www.utwente.nl/hr english --> employees -->

confi dential advisor

COURSES/TRAINING

At the University of Twente, a number of courses

are off ered especially for a PhD. PhDs can also

attend all other courses that are off ered to UT

employees. Themes of such courses and training

are: Education, Research, Personal development,

Leadership and management, Communication.

W: www.utwente.nl/cursusaanbod/en/


PHD THESIS

All information and regulation about the

defence ceremony can be found in the booklet

‘Promotiereglement van de Universiteit Twente’

(Regulations of the University of Twente for

obtaining a PhD degree), which contains the

full regulations criteria for obtaining a PhD.

In addition to giving general defi nitions, the

promotiereglement includes for other aspect

of the thesis, for example: planning schemes,

formatting information, number of hard and

electronic copies to be delivered. The costs of

printing the doctoral thesis are paid by the chair,

after an agreement on number of copies and

printing cost. Other costs (for clothing and a

reception) are not reimbursed via the group, but

part of the cost might be reimbursed via the Dutch

tax system.

There are a lot of diff erent printing companies for

your thesis to choose from. Once a year, P-NUT

organizes a printing market where you can get

in contact with printing companies and see what

their work looks like.

TWENTE GRADUATE SCHOOL

The Twente Graduate School (TGS) has started

in September 2009 with a set of high-quality

graduate research programmes that are

centred on key research subjects of the research

institutes of the University of Twente such

as nanotechnology, sustainable energy and

technology assessment. Students in the Twente

Graduate School are expected to attend courses

within a relevant fi eld of specialization, but are

also invited to attend more generic courses to

broaden their perspective and to support their

scientifi c career. For an up-to-date overview

of Graduate Research Programmes and more

information about the Twente Graduate School,

visit the TGS website.

W: www.utwente.nl/tgs

This chapter with information for PhD students has been created with the help of the UT PhD

association P-nut.

58 EXPLORING ENSCHEDE AND THE NETHERLANDS

EXPLORING ENSCHEDE AND THE NETHERLANDS59 Enschede

60 Exploring the Enschede area

62 Enschede city map

64 Shopping

65 Religion

66 National holidays

67 Bicycle

68 Public transportation

69 OV-chipkaart

70 Day trips in the Netherlands

72 Change of address

73 Part-time jobs in the Netherlands


HISTORY

The name ‘Enschede’ comes from ‘Am Esche’, old Dutch

for ‘on the border’. Around 40 years ago, Enschede’s

reliance on its main industry (textile manufacturing)

became a problem as textile industry relocated to Asia.

In 1950 the textile industry employed 21,000 people:

by 1970 this number had dropped to 8,000, and by the

time of the world recession in the early 1980s it had

fallen to 2,500. As the noisy, dirty factories disappeared,

Enschede was forced to change direction.

With approximately 157,000 inhabitants, Enschede

is the largest city of the eastern Netherlands. Around

20,000 of these are students, either at Saxion

Hogeschool Enschede (Saxion University of Professional

Education, Enschede), the Academy of Music, the

Academy of Art, or the University of Twente. Enschede

has a bit of everything; around the Van Heek Plein you

can fi nd a large number of boutiques, clothing stores

and other shops; at the Oude Markt square you will

fi nd lots of places to have a coff ee or go out for dinner.

Enschede is a relatively quiet, safe and pleasant city

to live and work in. Modern shopping facilities attract

people from both the Dutch and German local region.

When looking at a map of the Netherlands,

it seems that Enschede lies on the outskirts

of the country. In fact, the city is located

centrally within Europe, halfway between

London, Berlin and Paris. Amsterdam

is only two hours away with a train

connection every 30 minutes.

ENSCHEDE

Smoking marihuana or hashish has been decriminalized in the Netherlands, meaning that

you may purchase and consume small quantities (5 grams) for personal use at certifi ed

coff ee shops. Please keep in mind though that using, selling or buying drugs on the streets is

punishable by law. Smoking any substance is not allowed in any bar, pub, disco or restaurant

in the Netherlands.

LUXEMBOURGUXEM

G E R M A N Y

THE NETHERLANDS

CZECHCZREPUBLICP

F R A N C E

GREATBRITTAINLondon

Paris

Amsterdam Berlin

Enschede


RUTBEEK, ENSCHEDE

This attractive park right outside Enschede is

pleasant park for walking (about fi ve kilometres

around the lake), windsurfi ng, canoeing or rowing

(depending on the weather). You can also rent

water-bikes. This park is easily accessible by bike,

car or bus and has a restaurant and a playground.

HULSBEEK, OLDENZAAL

Another recreation park, with woods and water.

For bus connections to the Hulsbeek and Rutbeek,

ask at the information desk at the bus station or

the tourist information offi ce.

WAARBEEK, HENGELO

An amusement park for children. You can take

the train to Hengelo and then take the bus,

which stops in front of the entrance. For more

information on the Waarbeek and the boat

connection, contact the tourist information offi ce.

RIJKSMUSEUM TWENTHE, ENSCHEDE

Museum of antiquities and modern art.

W: www.rijksmuseumtwenthe.nl

MUSEUM TWENTSE WELLE, ENSCHEDE

History of the culture, nature, language and

environment of Twente

WOOLDRIKSPARK, ENSCHEDE

Public gardens, with a farm open for children.

VOLKSPARK, ENSCHEDE

Public gardens, famous for the annual Easter Fair.

AQUADROME, ENSCHEDE

Tropical indoor swimming centre with two big

water slides, waves (at least 10 minutes every

hour) and streams. Bus direction ‘Hogeland’. Ask

for bus line and travel time at the information

desk at the bus station.

ANCIENT DUTCH WINDMILLS / WATERMILLS

The unique, historical windmill of Usselo grinds

today like it did over two centuries ago. You

will fi nd the mill just outside Usselo, between

Enschede and Haaksbergen. The entrance is

behind the mill. Also of interest: the ‘Korenbloem’

windmill and the Oostendorper watermill in

Haaksbergen; the ‘Lonneker Molen’, a windmill

in the small village of Lonneker; the watermills

‘Den Haller’ and ‘Singraven’ in Denekamp; and

the watermills ‘Bels’ and ‘Frans’ in Vasse. All these

mills are open to the public and can be reached

by public transport or by bike.

WALKING AND CYCLING

Enschede’s immediate surroundings are ideal

for beautiful walks and bicycle tours. Twente’s

charming landscape surprises at every bend.

You will pass woods and pastures, villas and old

Saxony farms. If you are lucky, and keep your

eyes open, you might see a kingfi sher, tree frog

or green woodpecker shoot off . Several hiking

and bicycle routes can be found in the area,

and many of the country estates are open to

the public. The Dutch Foundation for Nature

Monuments has walking routes in Buurseveen

and Aamsveen.

EXPLORING THE ENSCHEDE AREA


PUB QUIZ

Every Monday night, Irish Pub Molly Malone

(Oude Markt Square) organizes a Pub Quiz in

English.

ICE SKATING RINK

Enschede has an ice skating rink, which is

opened from 1 October until 31 March. Ice

skating is a favourite pastime of the Dutch; give

it a try! You’ll get a discount on the entry fee with

your Xtra-card. The rink is located near the UT

Campus, close to the football stadium (Grolsch

Veste).

CINEMA

You can watch the latest popular movie at

the Cinestar theatre; the largest cinema in the

region, or at the Cineast in the Enschede city

centre. Alternative movies are played at cinema

club Concordia, located at the Oude Markt

square. For schedules and reservations please

see their websites.

Cineast: www.cineast.nl

Cinestar: www.cinestar.nl

Concordia: www.concordia.nl/cinema/


N35

V o l k s p a r k

G . J v aH e e k p a

A b r a h a mL e d e b o e r p a r k

Hengelose straat

Hengelose straat

Heng

Auke

Vle

erst

raat

taartsr eelV eku

A

Afinkstraat

WestervalWesterval

Haaksbergerstr

aat Ge

Tuba

ntia

sing

el

Parkweg

Bo

Path

mos

sing

el

Volk

spar

ksing

el

U n i v e r s i t y o fT w e n t e

C r i c k e tH o c k e yG o l f

S o c c e r

S o c c e r

S t a d i u m

N35N35

tttttt aaaaaaaarrrrtttttt sssrrr eeeeeellllVVVV

eeekkkkuuuuuAAAAAA

Afinkstraat

Afinkstraat

Afinkstraat

WWWWWW stervalestervalestervalesestesterval

WWWWWWWestervalestervalest rvaervalesteestervalervalesteesterval

HaaHaaHHaaHaa

VVVVVVVoooooo VVVVllllkkkkk

ssspppssssssaarrr

kkkkkkssiiinn

S o c cc eee rr

25 Toko Het OostenShoppingcentre Zuidmolen

26 Toko Tai WingDe Heurne 16

32 Landewé, (2nd hand) bike shopBroekheurnerweg 62

33 Snellers, (2nd hand) bike shopHaaksbergerstraat 122

34 Ten Tusscher, (2nd hand) bike shopOldenzaalsestraat 340

27 Special Butchers and Asian SupermarketDe Klomp and Lipperkerkstraat

28 Aldi SupermarketHaaksbergerstraat, Deurningerstraat

29 Lidl SupermarketSlijpsteen, Brinkstraat

30 Jumbo SupermarketNoorderhagen, Roomweg

31 Market “open air”G.J. van Heekplein

2 Faculty of Geo-Information Science and Earth Observation of the University of Twente.Hengelosestraat 99, tel 0534874444

1 University of Twente Campus Drienerlolaan 5, tel 0534899111

3 Accommodation ITC International HotelEntrance Boulevard 1945, tel 0538506670

4 Apartment building StadsweideEntrance Haaksbergerstraat

University of Twente, ITC faculty

30 Police StationHermandad 2, tel. 09008844

31 Municipal OfficeHengelosestraat 51, tel. 0534818181

32 International School Twente (IST)Prinsestraat 10 andStaringstraat 15, tel. 0534319652

33 Library (public)Pijpenstraat 15, tel. 0534804804

Administration

40 Railway stationStationsplein 33, tel. 09009292

41 Railway stationDrienerlo

42 BusstationStationsplein

43 VVV Tourist Information OfficeStationsplein 1, tel. 0534323200

44 ANWB (Dutch Automobile Association)Edo Bergsmalaan, tel. 0534323700

Travel

Bus, line 1 + stops

50 Roessingh Medical CentreRoessinghbleekweg 33Indoor Soccer (Wednesday, contact Javier Morales)Indoor Sports (Sunday)

52 Squash CitadelOlympialaan 75

53 Aquadrome SwimmingpoolJ.J. van Deinselaan 2

55 Ice skating rink

56 Football stadium “Fc Twente”

63 Cinestar CinemaColosseum

63 Kartplaza ActionworldKarting, bowling, adventure, paintball, divingColosseum

62 Oude MarktBars, disco’s and restaurants

54 Swimmingpool “Het Slagman”Park de Kotten 325, tel. 0534352817

51 Sports center Twente UniversityBuilding number 49, Information Desk tel. 0534891148

57 Cricket, fieldhockey and golf “club PW”Maatmanweg 31, tel. 0534353424

59 Cinema ConcordiaOude Markt 15

60 Muziekkwartier (theatre)Wenninkgaarde 40 - 42, tel. 0534858585

61 Muziekcentrum Enschede (music theatre)Noorderhagen 27

58 Grote kerk (church)Oude Markt 31

Recreation/culture

(Medisch Spectrum Twente / MST)10 HospitalHaaksbergerstraat 55, tel 0534872000

11 Centre Pharmacy EnschedeBeltstraat 43a, tel. 0534314664

12 HDT-O-emergency PostHaaksbergerstraat 55, tel. 0885551188

13 Health Centre VeldpoortNassaustraat 20, tel. 0534324207

14 Dental care, Billet tandartsenBisschopsstraat 8, tel. 0534324436

15 Dental care, Bes-tand BeheerOosterstraat 2-25 (3rd floor), tel. 0534323165

17 GGD-Occupational Health CentreNijverheidsstraat 30

18 Travel Health ClinicGezondheidscentrum OosterpoortOosterstraat 2-25, tel. 0900-2904900

19 Midwife PracticeVan Deinselaan 18, tel. 0534318948

16 Dental care, tandartsenpraktijk De BontParkweg 25, tel. 0534317070

Health

21 ABN BankStationsplein 5

22 RABO BankRaifeisenstraat 75, Boulevard 1945 345

23 GWK Exchange Office for foreign currencyStationsplein 33, tel. 4316608

24 Peter Hu Asian SupermarketDe Klomp

Commerce

50

41

55

56

63

51

57

55

1

70

Bus, line 8 and 9 + stops71

70

71

71

71

71

71

70

7070

70

70

70

70

71

Bus UT to City Center

32


See detail map

a na r k

Wooldriks

parkBlijdestijnpark

gelose straat

Deurningerstraat

Haak

sber

gers

traat

Zuiderval

etfertsingelVarviksingel

kjids

repi

uK

GronausestraatBoulevard 1945

Boulevard 1945Mooienhof

Oldenz

aalse

straa

t

oddenkampsingel

Hogel

ands

inge

l

Ol denzaalses traat

Olie

mol

e nsi

ngel

Laaressingel

Lasondersingel

Ripperdastraat

S o c c e r

S o c c e r

S o c c e r

S o c c e r

Te n n i s

52

53

40

19

70 71

zaals

ea

Oldenz

aa

Oldenz

aalse

O

alse

Oldenz

aals

Oldenz

aalsee

straa

t

estra

at

sestr

aat

lsesestr

aat

sestr

aat

O

lse

OOOllllliiiiieee

mmooooollll

eee nnnnnssssiiiii

nnngggggneeeeellll

LLLLLaaaaaaaarrreeessssssiiinnngggggeeelllll

S o c c e r

Parkweg

B

Kuipersdijk

Beltstraat

DeurningerstraatHengelosestraat Molenstraat

Nijverheidsstraat

Spelbergsweg

Hengelose straat

Haak

sber

gers

traat

Boulevard 1945

Mooienhof

Oldenzaa ls estraat

Ripperdastraat

OudeMarkt

Stationsplein

Tromplaan De

Heu

rne

Noorderhagen

Parallelweg

Staringstraat

Old

enza

alse

str.

V. L

oche

mstr

.

Stadsgravenstr.

ZuiderhagenW

alstraat

Van

Loen

shof

DeKlomp

Langestraat Langestr.

Achter ‘t Hofje

Van Galenstr.

Bisschopsstraat

Tromplaan

Emmastraat

Blekerstraat

Getfertweg Wooldriksweg

CelebesstraatSoendastraat

Ledeboerstraat

Perikplein Per

ikw

eg

Koningstraat

Fortuinstraat

Bodd

enka

mps

tr.Korte

Hengelosestr.

Korte

Haak

sber

gers

tr.Prinsestr.

HJ vanHeekplein

Rai

ffeiss

en

straat

Korte

naer

stra

at

2

34

10

10

1815

12

11

14

13

17

31

28

29

33

34

29

30

30

23

24

25

29

22

22

2627

30

33

31

33

32

42

43

44

40 61

59

5862

60

16

21


SHOPPINGOPENING HOURS STORES CITY CENTRE

Monday 13.00 – 18.00

Tuesday 09.00 – 18.00

Wednesday 09.00 – 18.00

Thursday 09.00 – 21.00

Friday 09.00 – 18.00

Saturday 09.00 – 17.00

Sunday 12:00 - 17:00

(fi rst Sunday of the month only)

SUPERMARKETS

• Aldi supermarket (Haaksbergerstraat 202,

Deurningerstraat 101)

• Lidl supermarket (Brinkstraat 366)

• Jumbo (Noorderhagen 75)

Mon - Fri 08.00 – 20.00

Saturday 08.00 – 18.00

Sunday 16:00 - 19:00

OPEN AIR MARKET

The Enschede open air market (every Saturday

at Van Heekplein) off ers fresh fruits, vegetables

and more. Bargaining is not possible when

prices are displayed. The best prices can be

obtained late on Saturday, when traders try to

sell the last of their stock. Bear in mind that you

can't choose the fruit or vegetables; the trader

does this. You should check that the quality

is acceptable before paying. The best way to

fi nd the best prices is simply to shop-around.

Apart from the approved market area, it is not

customary to sell things in the street in the

Netherlands.

DEPARTMENT STORES

The national chains are V&D, Hema and Bijenkorf.

V&D has more departments and a larger selection,

but is more expensive than Hema. Bijenkorf has the

reputation for being the most fashionable and most

expensive.

SPECIALTY SHOPS

Other national chains specialise in particular sectors.

Prices in chain stores tend to be lower than those of

their local competitors.

Household goods: Blokker, Xenos

Drugstores selling cosmetics, toiletries, and health-

care products: Kruidvat, Etos

Electronics: Mediamarkt, BCC

Bicycles and repair kits: Halfords, Profi le.

SALES AND DISCOUNT

Uitverkoop (sale), reclame (on off er) or korting

(discount) means there are special off ers and price

reductions available on various items. Bargaining is

not customary in the Netherlands: you are expected

to pay the marked price.

SHOPPING BAGS AND TROLLEY

When shopping, remember to bring a shopping bag.

In supermarkets you must pack your own groceries.

The supermarket provides plastic shopping bags, but

they are not free. Also remember to use the shopping

trolley or basket provided in the supermarket. You

must pay deposit on the trolley, which is returned

when you return the trolley. If you do not use a trolley

or basket, shop assistants and cashiers are entitled to

check your bag for shoplifting. You are not allowed to

take a shopping trolley or basket home.


BUDDHIST

SPe Student Chaplaincy

T: +31 (0)53 489 2369


ISLAMIC

Islamic Association Enschede

Location: 2e Emmastraat 50, Enschede

T: +31 (0)53 435 1078

JEWISH

Synagoge Enschede

Location: Prinsestraat 18, Enschede

T: +31 (0)53 432 4507


W: www.synagoge-enschede.nl

ROMAN CATHOLIC

H. Jacobus de Meerdere

Location: Oude Markt, Enschede

Service: every Sunday at 09:30

PROTESTANT

ITC Hotel

Location: Boulevard 1945 4, Enschede

Service: every Sunday 10:30


RELIGIONTAX-FREE

Look for ‘tax-free for tourists’ logo on shop

fronts. This means that when you purchase

goods during your stay in Holland you are

entitled to reclaim the value-added-tax (VAT,

in Dutch BTW) of that item, if you export the

product within three month of the purchase

date. Ask the store for the appropriate form and

have it stamped by the Dutch customs upon

leaving the Netherlands.

Take the cost of transport into account when

buying things to take back to your home

country. This could mean either postage,

shipping costs, or excess weight charges at the

airport.

POST & MAIL

Dutch postal services are integrated into shops

all over the country. For stamps, sending parcels

and other postal services please visit one of the

following stores:

• Jumbo supermarket, Nooderhagen 75,

Enschede

• Albert Heijn supermarket, Van Heekplein 63,

Enschede

• Ako, Stationsplein 33, Enschede


First Christmas Day 2012 25 December 2012

Second Christmas Day 2012 26 December 2012

New Years Day 1 January 2013

Good Friday 29 March 2013

First Easter Day / Easter Sunday 31 March 2013

Second Easter Day / Easter Monday 1 April 2013

Queen's day (Koninginnedag) 30 April 2013

Liberation Day (Bevrijdingsdag) 5 May 2013

Ascension Day (Hemelvaartsdag) 9 May 2013

First Pentecost Day 19 May 2013

Second Pentecost Day 20 May 2013

NATIONAL HOLIDAYS


The preferred way to cover short to medium

distances in the Netherlands is by riding your

bike. Bicycles are quite convenient in urban

areas, are cheaper and often faster than

travelling by car or bus. You can fi nd guarded

parking facilities (rijwielstalling) at Enschede

central station (paid) and rijwielstalling de Graaf

(Brammelerstraat; free).

LOCKING YOUR BIKE

Always attach your bike to a tree or other

solid object with a decent lock (around €20).

Make sure your bicycle lights and refl ectors are

working (€20 fi ne) and obey the traffi c rules (€50

fi ne or more). You are not allowed to ride your

bike in certain areas, especially in the city centre.

BUYING A BIKE DURING THE

INTRODUCTION PERIOD

You can buy a second hand bike during the

introduction days for international students.

Alternatively, visit one of the second-hand bike

stores in Enschede mentioned here. A second-

hand bike costs between €30 and €150, less

than half the price of a new bike. It is best to buy

an inexpensive second-hand bicycle, as a new

expensive-looking bicycle may get stolen.

GENERAL ROAD RULES FOR CYCLISTS

Dutch road rules are consistent with those in most

European countries. These are the most important

general traffi c rules in the Netherlands:

• Drive on the right, overtake on the left.

• Unless stated otherwise, give priority to traffi c

approaching from the right.

• As a rule, cars turning across your path are

supposed to stop for you, but be careful just

in case.

• Motorcycle drivers and passengers must wear

crash helmets.

• Cyclists may ride two abreast.

• Pedestrians use pavements or footpaths;

cyclists keep to cycle tracks. Cycling through

pedestrian areas can result in a €20 fi ne.

• Stop for pedestrians on pedestrian crossings.

• Signal with your arm when turning.

• Your bicycle must have working head- and

taillights and refl ectors.

BICYCLE

Don’t buy a bike off the streets: if a stranger approaches you and off ers to sell you a bicycle

for less than € 25, don’t buy it. It’s probably stolen, and you too will be breaking the law if you

accept it.

SECOND HAND BIKE SHOPS

Snellers Tweewielers BV

Location: Haaksbergerstraat 122,

Enschede, T: +31 (0)53 432 2223

Ten Tusscher Fietsenwinkel

Location: Oldenzaalsestraat 340,

Enschede, T: +31 (0)53 435 8219

Landewé Fietsen

Location Broekheurnerweg 62,

Enschede, T: +31 (0)53 431 5952


BUS

A relatively cheap way to travel in Enschede and

the Twente area is by bus. You can buy a paper

ticket from the bus driver, but it’s cheaper to use

an OV-chipkaart.

You can reach the University of Twente by bus

if you depart from Enschede Central station and

take bus number 1 marked Universiteit. Bus 1 can

have two directions; ask the driver to make sure

you are in the right bus. If you want to travel to

the centre of campus or get to the International

Offi ce, get off at the Bastille bus stop.

TRAIN

The fastest way to travel between cities is by

train. Buy a ticket at the NS Service Desk at

central station’s ticket desk or at the ticket

machine (Dutch bank card only). A train ticket is

valid only on the day you bought it and only in

the direction of your destination. You can also

buy a ticket without date, and stamp it on the

day of your trip at the station’s yellow stamp

machine.

OFF PEAK DISCOUNT

To receive a 40 % off -peak discount on train

tickets for you and up to three fellow passengers,

apply for ‘dal voordeel’-discount (€50 per year).

Dal voordeel-discount is not valid during peek

hours (weekdays between 06:30 - 09:00 and

16:00 - 18:30). You may also receive a 40 % off -

peak discount when travelling with someone

who has a Student OV Card. Visit www.ns.nl or

the NS Service Desk at the Enschede central train

station for more information.

• Intercity trains only stop at large railway

stations, stop trains stop at all railway

stations.

• Few trains in the Netherlands run at night

time; Enschede has no night trains.

• Make sure you have a valid ticket with the

right date and destination on it; fi nes are

€35 plus the ticket price.

• The website of the Dutch Railways (www.

ns.nl) is available in English and provides

information about timetables, timetable

changes and prices.

PUBLIC TRANSPORTATION


The OV-chipkaart is the payment method for

public transport in the Netherlands. The smart

card is the size of a bank card and contains an

invisible chip. With an OV-chipkaart you do not

need to buy individual tickets. You load the card

with credit in euro’s or with travel products such

as single journey or a monthly subscription and

you are ready to travel.

HOW TO GET YOUR OV-CHIPKAART

Two types of cards are available: a personal or

anonymous OV-chipkaart. The personal OV-

chipkaart provides additional security features

and more options for (re)charging.

You can buy an anonymous OV-chipkaart

(€7,50) online, at a railway station ticket offi ce or

vending machine. You can purchase a personal

OV-chipkaart (€7,50) online at www.ov-chipkaart.

nl, if you have a Dutch bank account.

CHARGING YOUR OV-CHIPKAART

Charge your OV-chipkaart with travel credit using

your bank card (Maestro) and PIN number at a

railway station vending machine or ticket offi ce.

If you have a personal OV-chipkaart, you can

also select the auto reload option, to ensure you

always have suffi cient travel credit.

USING YOUR OV-CHIPKAART

To use your OV-chipkaart, swipe the card past

the card reader marked with the ov-chipkaart-

logo whenever you get on the bus, tram, metro

or train (checking in). The sound and light signal

indicates that your card has been read. When you

reach your destination, swipe the card past the

card reader again before getting off the bus, tram,

metro or train (checking out).

Make sure you check out and in again when

transferring from any one type of transport to

another (e.g. from bus to train). When transferring

from one train/bus to another.

For all information about the OV-chipkaart please

visit www.ov-chipkaart.nl

OV-CHIPKAART

Keep an eye out for NS dagkaart (NS day card) tickets: these €16 tickets allow unlimited

train travel for one day for one person. The NS dagkaart is occasionally sold at Albert

Heijn Supermarkets, Blokker stores or Hema stores. Also, check the UT Marketplace

Facebook Group for students looking to sell their NS dagkaart www.facebook.com/groups/

utwentemarketplace/


DAY TRIPS IN THE NETHERLANDSTO AMSTERDAM

The Intercity train to Amsterdam leaves from

Enschede railway station every hour (see train

schedule). When you arrive at Amsterdam Central

(CS), you can get more information at the VVV

offi ce right outside the station. An information

desk is located in front of Amsterdam Central

station for inquiries about public transport.

Amsterdam, the offi cial capital, is the social,

cultural and tourist centre of the Netherlands.

Its theatres, concert halls, museums, and cafés

are world-famous. The city’s bustling liveliness

and its live-and-let-live attitude towards deviant

behaviour live up to the international reputation.

Do not let Amsterdam’s atmosphere fool you

into thinking that Dutch society is promiscuous.

Although the Dutch are very tolerant, most people

live moderate, orderly lives. Amsterdam is the

extreme rather than the norm.

W: www.holland.com

Places of interest include:

• Madame Tussaud’s Scenerama Wax museum

located on the Damrak: a fi ve-minute walk or

the fi rst stop by tram from the central railway

station.

• The Rijksmuseum, housing famous

paintings by Dutch painters, located at

42 Stadhouderskade: take the tram that

stops behind the museum (exit stop:

Hobbemastraat) from the central railway

station.

TO ARNHEM: BURGERS’ ZOO

Zoological gardens, indoor bush, desert and

safari park, plus an exhibition on the tropical

rainforest and an artifi cial desert environment.

Good train and bus connections. Train to

Arnhem; at Arnhem railway station take the

(electrically powered) trolley-bus that will stop

right at the entrance to Burgers’ Zoo. If you travel

by train, you can buy an all-in-one ticket for the

train, trolley-bus and entrance fee. Please check

at the railway station. From Enschede there is

also a good bus connection (check the timetable

at the bus station).

W: www.burgerszoo.nl

TO EMMEN: NOORDERDIERENPARK

Emmen Zoo has a South American aviary, African

wildlife and a tropical surprise of more than 1,500

butterfl ies! It is about a 10 minute walk from

Emmen railway station to the zoo.

W: www.dierenpark-emmen.nl

TO DEVENTER

A historic Hanseatic town with an impressive

waterfront along the river IJssel, Deventer is a

lovely city to visit. Connections are excellent

and it takes about 45 to 50 minutes to travel

from Enschede to Deventer by either car or

train. Suggestions: the Toy and Tin Museum; ‘De

Waag’, explaining the history of Deventer; and

various interesting exhibitions, for example, of

topographic paintings of Deventer.

W: www.vvvdeventer.nl


TO THE DUTCH ISLANDS

To visit one of the Dutch islands (Texel, Vlieland,

Terschelling, Ameland and Schiermonnikoog),

ask for a combined ticket for train, bus and ferry.

Check with the information desk at the railway

station and consult the tourist information offi ce.

W: www.wadden.nl

TO APELDOORN: PALACE HET LOO

Members of the Dutch royal family occupied this

country residence for some 300 years. In 1984

Queen Beatrix offi cially turned it over to the state

after which is was remade into a museum. The

entire estate, including the formal gardens and

horse stable, has been fully restored to its 17th

century splendour, a process that took seven

years. At Apeldoorn railway station you can take

a bus that stops near to the palace.

W: www.vvvapeldoorn.nl

TO UTRECHT

This surprising and friendly city boasts cultural

and historical highlights. The city’s ultimate

symbol is the beautiful Dom Tower. In addition,

Utrecht off ers great shopping and pleasant

sidewalk cafés. Utrecht railway station is adjacent

to a large shopping centre. At the station follow

the signs to the tourist information offi ce to get

a city map.

W: www.utrecht.nl

TO LISSE, KEUKENHOF

The Keukenhof measures 32 hectares, which

makes it the world’s largest spring garden. This

fl ower park has welcomed fl ower lovers from

all over the world for the past fi fty springs. They

come to admire over seven million colourful bulb

fl owers. Keukenhof’s surprising spring program

off ers many hours of enjoyment in various

fl owerbeds, gardens and indoor exhibitions.

W: www.keukenhof.nl

TO THE HAGUE

The Hague (Den Haag) is the seat of government

and diplomacy, and the residence of Queen

Beatrix, the Head of State. Interesting places

to visit in The Hague include Madurodam, an

open-air museum that shows the Netherlands

in miniature, and the Binnenhof, where the

Ridderzaal and the Dutch Parliament are located.

W: www.denhaag.com

TO ROTTERDAM

Rotterdam is the nation’s industrial and

commercial centre, its Europort is the largest

European port with container terminals and

bulk transit terminals. The modern city features

lively shop-ping malls and interesting museums

such as the Boymans van Beuningen gallery, the

Architecture Centre, and the Kunsthal.

W: www.rotterdam.info


CHANGE OF ADDRESSWhen you change your address you need to

inform authorities accordingly. Please follow the

steps below to successfully communicate changes

in your address.

STEP 1: MUNICIPALITY & IND

If you are moving within Enschede or Hengelo you

need to inform the municipality of your change

in address. Please make an appointment at your

municipal offi ce (Dutch ‘Stadskantoor’). Bring

the rental contract of your new accommodation

and passport with you to the appointment. The

municipality will inform the Dutch Immigration

Offi ce (IND) of your new address.

STEP 3: INTERNATIONAL OFFICE & AON

Inform AON of a change in address by sending an

email to International Offi ce. Your new address

information will be passed on to AON.


STEP 4: CENTRAL STUDENT

ADMINISTRATION & STUDIELINK

Visit the Student Service desk in the Vrijhof

building to inform them of your change in

address or visit the website.

W: www.utwente.studielink.nl

Stadskantoor (municipal offi ce) Enschede,

Hengelosestraat 51, Enschede.

T: 14053

Stadskantoor (municipal offi ce) Hengelo,

Hazenweg 121, Hengelo.

T: 14053

STEP 2: ABN AMRO BANK

If you have a bank account at ABN AMRO bank,

please inform the bank by visiting their local

offi ce (Stationsplein 8, Enschede). Remember to

bring your passport and new address information

with you. Alternatively, change your address

information online at the ABN AMRO internet

banking website.


PART-TIME JOBS IN THE NETHERLANDSAs an international student in the Netherlands

you might want to take a part-time job, just as

Dutch students do. However, your position as a job

applicant is somewhat diff erent from that of Dutch

students.

FORMALITIES AND RULES

As an international student looking for a job you

will have to take into account certain practical

restrictions. Students with a lack of Dutch fl uency

often fi nd it hard to fi nd a part-time job. If you are

enrolled in an English-taught programme and

don’t speak Dutch, certain jobs will be out of your

reach. But even if you do speak some Dutch, some

jobs simply require the fl uency of a native speaker.

Always make sure you know about the relevant

requirements and rules when looking for a job.

DIFFERENCES IN HEALTH INSURANCE

If you are employed in the Netherlands (i.e.

paying payroll tax) you are not eligible for AON

ICS complete insurance or other private insurance

packages. This means that as an employee you

need to change your health insurance policy to

a basic health insurance (e.g. AON Basic Health

Insurance; see page 18). This rule applies to

everyone (including students with an EU Health

Insurance Card), regardless of how many hours

you work per week. You are advised to take this

into consideration when looking for a job, as basic

health insurance may be more expensive than your

current insurance. If you intend to work part-time

on and off , make sure you choose an insurance

company that allows you to switch between

private and basic health insurance.

WORK PERMIT AND RESTRICTIONS

• EU/EEA citizens (except Bulgaria and

Romania) and Switzerland do not need a

work permit. There is no restriction on the

number of hours you are allowed to work.

• Citizens of Bulgaria and Romania need a

work permit. Your employer or employment

agency must apply for your work permit: you

cannot do this yourself. There is no restriction

on the number of hours you are allowed

to work, but simplifi ed rules for obtaining

a work permit apply for students working

either 10 hours a week or full-time during the

summer months June, July and August only.

• All other students need a work permit.

Dutch immigration law restricts the number

of hours you may work. You may either do

seasonal work full-time (but only in June,

July and August), or you may work part-time

throughout the rest of the year (but no more

than ten hours a week); you may not do both.

Your employer or employment agency must

apply for your work permit: you cannot do

this yourself.

For more information about part-time jobs, visit

www.studyinholland.nl or contact International

Offi ce.

74 SUPPORT & CONTACT

SUPPORT & CONTACT INFORMATION

75 Faculty internationalization coordinators

76 International Offi ce

76 Student service desk

78 Student counselling service

79 Learning Dutch

81 Student rights & student charter

82 Graduation support

83 Code of conduct


FACULTY INTERNATIONALIZATION COORDINATORSEvery faculty employs internationalization

coordinators, who can provide you with

information about all kinds of study related

issues. The internationalization coordinator

should be one of persons most important to you.

FACULTY OF BEHAVIOURAL SCIENCES

Mr. J.M.J. Nelissen


T: +31 (0)53 489 3588

Room: CU C104

FACULTY OF ELECTRICAL ENGINEERING,

MATHEMATICS AND COMPUTER SCIENCE

Drs. J. Schut


T: +31 (0)53 489 4350

Room: ZI A108

FACULTY OF ENGINEERING TECHNOLOGY

Dr. Ir J.G. Ferwerda


T: +31 (0)53 489 3398

Room: HR Z-212

FACULTY OF SCIENCE AND TECHNOLOGY

Ing. H.A. Akse


T: +31 (0)53 489 2886

Room: HT 615

SCHOOL OF MANAGEMENT AND

GOVERNANCE

I. van Haare, MSc.


T: +31 (0)53 489 2874

Room: RA 1161

ITC FACULTY

ITC Student Aff airs

Ms. Theresa van den Boogaard

Ms. Bettine Geerdink

Ms. Marie-Chantal Metz

Location: ITC Building, rooms 1-120/124

Offi ce hours: Mon - Fri between

10:00 and 13:00

E: studentaff [email protected]

W: http://www.itc.nl/study


INTERNATIONAL OFFICE

STUDENT SERVICE DESK

The International Offi ce of the University of

Twente is a faculty independent general offi ce

for all international students’ general needs

and questions and helps you arrange important

formalities regarding scholarships, housing, visa

and bank account. International Offi ce contributes

to the internationalization policy of the University

of Twente and facilitates incoming as well as

outgoing mobility. Students can visit International

Offi ce for:

• information about study- and research

possibilities abroad;

• assistance arranging visa formalities, fi nding

accommodation and formalities upon arrival

(incoming students);

• advice and information on aspects of

internationalization;

• admission of incoming exchange students;

• information on partner universities and

organizations abroad;

• scholarship information.

The Student Service desk is a general service

desk for all UT students regarding questions

about admission, enrolment, tuition fees, student

card, Xtra card, complaints, suggestions and

other matters related to your study at the UT.

International offi ce

Campus location:

Bastille building room 320

Offi ce hours:

Mon - Fri between 09:00 and 17:00

T: +31 (0)53 489 5424

E: internationaloffi [email protected]

W: www.utwente.nl/internationalstudents

W: facebook.com/groups/utinternational

Twitter: twitter.com/UTInternational

Student Service desk

Campus location:

Vrijhof building room 239b

Offi ce hours:

Mon - Fri between 09:00 and17:00

T: +31 (0)53 489 2124


W: www.utwente.nl/so/studentservices


Join the UT International Facebook Group and stay in touch with upcoming students, current

students and alumni: www.facebook.com/groups/utinternational

Visit www.utwente.nl/internationalstudents for news, information about visa, housing, bank

account and other practical information.


STUDENT COUNSELLING SERVICEEven though studying in a new country can be

lots of fun, it’s perfectly normal to experience

diffi culties in adjusting to your new life and

environment. It can be diffi cult to make new

friends, government regulations can be confusing

or your studies are not progressing as planned.

It is very common for international students to

sometimes feel lonely and a bit lost during their

studies abroad. The UT Student Counselling

Service (SCS) supports international students in

managing expectations, feelings of loneliness and

study delays resulting from adapting to life in the

Netherlands.

Other students have visited SCS for help with

adopting to life in the Netherlands, managing

expectations about culture or education,

managing study delays, problems concentrating

on their studies, dealing with (government)

administration or complicated regulation,

issues involving family matters or personal

circumstances, questions about fi nancial support

due to exceptional circumstances, and overall

feelings of loneliness or discomfort.

Whether your problem is vague or clear, everyone

is welcome to make an appointment with the

student psychologist. SCS aims to locate the

source of the problem and help solve it. It is

always a good idea to visit SCS if you feel you

need a bit of help or advice. Finding ways to

improve your study abroad experience in an early

stage will benefi t your whole stay at UT.

PRIVACY/CONFIDENTIALITY

All counselling sessions are strictly confi dential.

Student psychologists are bound to a privacy

regulation register by the Dutch Institute

of Psychologists. This register states that

information cannot be passed on to a third party

without the explicit consent os the student.

These regulations can be consulted at the SCS

information desk.

Students can visit a student counsellor free of

charge.

On campus Student Counselling

Campus location: Bastille building, fi rst

fl oor, red desk

Offi ce hours: Mon - Fri between 08:30

and 17:00

T: +31 (0)53 489 2035

Off campus Confi dential Advisors

Mr. Rens Brinkman,

ITC building, room 1-169


Ms. Marion van Rinsum

ITC building room: 2-114,

E: [email protected].


LEARNING DUTCHTCP DUTCH LANGUAGE COURSE

Even though the Dutch are known for

having suffi cient conversational English

skills, you will fi nd it useful (and perhaps

fun) to learn some Dutch yourself.

The UT’s Language Coordination Centre

(TCP) off ers Dutch Language course for

international students. Learning to speak

Dutch can also improve your interaction

with Dutch students and improve your

interaction in class.

ESN LANGUAGE EXCHANGE PROGRAM

Would you like to learn Dutch in a comfortable, fl exible

way from a fellow Dutch student? And are you willing to

teach him or her your native language in return? Then

you should join the ESN Language Exchange Program

(LEP).

This program, co-powered by the Student Union,

facilitates students in teaching each other their native

language. You teach your language to a Dutch student,

and in return he or she will teach you Dutch. Because

you work in small groups, you get to decide how often

you meet and what words or phrases you would like to

learn: it’s all up to you!

Contact ESN’s language coordinator if you need some

help and to borrow Dutch study materials. Visit the LEP

website to register for the program and start contacting

potential study partners right away.

W: www.esntwente.nl/content/language-exchange-

programme


TCP Language Centre

Contact person: Ms. Lianne Peper

Campus location: Vrijhof room 207

T: +31 (0)53 489 2040


W: www.utwente.nl/tcp


baker(y)

bar

barber

bicycle

bookshop

breakfast

bus

bus stop

butcher

cafe/pub

car

church

cinema

city hall

coff ee

day after tomorrow

dentist

dinner

Dutch

English

fi sh shop

fl ower shop

general physician

good afternoon

good evening

good luck

good morning

greengrocer

have a nice trip

hospital

if you please

information

left (direction)

library

liquor shop

bakker

bar

kapper

fi ets

boekenwinkel

ontbijt

bus

bushalte

slager

cafe

auto

kerk

bioscoop

stadhuis

koffi e

overmorgen

tandarts

warme maaltijd

Nederland

Engels

viswinkel

bloemenzaak

(huis)arts, dokter

goede middag

goeden avond

veel succes

goede morgen

groenteboer

goede reis

ziekenhuis

alstublieft

inlichtingen

links

bibliotheek

slijterij

market

milkman

milk

motorcycle

Mr., sir

Mrs., madam

Ms.

municipality

no

nurse

pharmacy

police station

post offi ce

right

see you later

shoe shop

shop

station (train)

straight ahead

tea

thank you

theatre

to dance

to drink

to eat

to walk

today

tomorrow

tomorrow afternoon

tomorrow evening

tomorrow morning

tonight

train

yes

yesterday

markt

melkboer

melk

motorfi ets

meneer

mevrouw

mejuff rouw

gemeente

nee

zuster

apotheek

politiebureau

postkantoor

rechts

tot ziens

schoenenwinkel

winkel/zaak

station

rechtdoor

thee

dank u wel

schouwburg, theater

dansen

drinken

eten

wandelen, lopen

vandaag

morgen

morgenmiddag

morgenavond

morgenochtend

vanavond

trein

ja

gisteren

SOME USEFUL DUTCH WORDS


STUDENT RIGHTS & STUDENT CHARTERYour right as a student are outlined in the

Student Charter. The Student Charter and its

regulations govern your rights as a student and

the way we treat each other at the University of

Twente. It contains a description of the rights

and obligations of students on the one hand and

the University of Twente on the other.

CONTENTS

The Student Charter describes rules and

regulations regarding enrolment, tuition

fees, programme structure, language of

instruction, timetables, student counsellors and

psychologists, complaints procedures, house

rules and fi nancial support.

TWO SECTIONS

The Charter consists of (1) an institutional

section, which contains the rights and

obligations that apply to the majority of

students and (2) a programme section which,

in combination with the Education and

Examination Regulations (OER), includes the

rights and obligations specifi c to each study

programme.

READABILITY

Because the Student Charter is an offi cial

document you may use to claim your rights,

most of it is written in formal legal language. This

may make it diffi cult to read but, from a legal

perspective, such language is unavoidable. In

an eff ort to make things clearer, examples are

occasionally given or procedures are described

in greater detail. If you would like to obtain more

information on topics covered in the Students’

Charter, please contact Student Counselling

Service. The same applies if you wish to consult the

original legal wording of the Higher Education and

Research Act (WHW).

WHERE TO FIND THE STUDENT CHARTER

The institutional section of the Charter can be

viewed online. The programme section is available

from your programme’s Offi ce of Educational

Aff airs.

W: www.utwente.nl/internationalstudents/

contact/


GRADUATION SUPPORTIf your studies are delayed you might be eligible

for fi nancial support to complete your studies.

Eligible candidates may apply for graduation

support within three months after the end of the

recognised circumstance on which you based your

support application.

AM I ELIGIBLE FOR GRADUATION SUPPORT?

Eligibility for graduation support is in part based

on the circumstances that aff ected your study

progress:

1. illness, psychological problems or pregnancy

2. physical, sensory, or other function disorders

3. special family circumstances

4. recognised board functions: collective

fi xed support to be requested by societies/

organizations or individual students

5. top-level sport (to be recognized by the UT

sports council)

6. top-level arts (to be recognized by the UT arts

council)

7. your study programme has insuffi cient

educational feasibility

8. your degree programme loses its

accreditation

9. other circumstances not mentioned

here, where not granting graduation

support would be considered extremely

unreasonable.

RAVIS GRADUATION SUPPORT

If you are enrolled in a regular, croho certifi ed

UT Bachelor or Master programme you might be

eligible for RAVIS graduation support under the

following circumstances only:

1. board functions recognized by the UT

Graduation Support Regulation

2. illness and pregnancy

3. death of partner, parents, children or

siblings.

For more information about graduation support

visit the international students website.


contact/

ITC STUDENT ASSISTANCE FUND

The ITC student assistance fund supports ITC

students who face fi nancial problems due to

serious illness, death of family member or theft.

You may apply for a fi nancial contribution if your

insurance or employer does not cover the costs

of your claim.

This fund operates completely independent

of ITC and fi nancial problems should fi rst be

discussed with an ITC Student Aff airs and

Support offi cer. The fund board Fund decides if

fi nancial assistance will be provided. Financial

assistance will only cover costs partly. For more

information contact Corné van Elzakker (e:

[email protected]).


CODE OF CONDUCTThe University of Twente has signed the Code

of Conduct for international students in Dutch

higher education. This document sets standards

for Dutch higher education institutions in their

dealings with international students.

By signing the Code of Conduct, the UT off ers

international students a guarantee of the quality

of their programmes, student recruitment,

selection and counselling procedures.

PROVIDING INFORMATION TO

INTERNATIONAL STUDENTS

The Code of Conduct requires educational

institutions to provide timely, reliable and easily

accessible information to international students

about their study programmes. Specifi cally,

this includes information such as accreditation

status, quality, admission requirements as well as

many more important rules and procedures for

international students.

The information provided by the educational

institutions to international students on the basis

of the Code of Conduct must be in English, in the

language used for the study programme, or in

the native language of the international student.

The educational institution must make clear what

services it provides to international students,

such as help with obtaining a visa and a residence

permit, housing, introduction sessions and

student counselling. In their information materials,

educational institutions must specify clearly what

the associated costs for the services are.

The full version of the Code of Conduct can be

found on the UT website.


contact/

84 UPON DEPARTURE

UPON DEPARTURE

85 To do upon departure

86 Working in NL after graduation

85 UPON DEPARTURE

TO DO UPON DEPARTUREWhen you have fi nished your studies at the UT,

it is important that you complete the following

formalities.

UT DE-ENROLMENT

Upon departure you must arrange your de-

enrolment at the UT (not applicable for exchange

students). If your de-enrolment is not arranged

in time, you will continue to be charged tuition

fees. Please visit Student Service desk (Vrijhof

building) to arrange your de-enrolment.

EXPIRATION OF RESIDENCE PERMIT

If you have a residence permit for your stay in

Netherlands, please note its expiration date (as

stated on your residence permit card). After this

expiration date you are allowed to stay in the

Netherlands for 28 more days. However, you are

not allowed to leave the country and re-enter the

Netherlands on the same residence permit.

Please note that if you graduate before the

expiration date of your residence permit the UT

will end your residence permit for study.

CLOSE YOUR BANK ACCOUNT

Inform your bank of your departure and close

your bank account. When moving to another city

in the Netherlands inform the bank of your new

address.

DEREGISTER AT THE MUNICIPALITY (GBA)

If you are leaving the Netherlands (or moving to

another Dutch city) you must deregister at the

GBA (Municipal Register of Enschede). Download a

‘declaration leaving Enschede’ from www.utwente.

nl/internationalstudents/departure, fi ll in the form

and hand it in at the Stadskantoor (Hengelosestraat

52) or send it to [email protected].

CANCEL YOUR HEALTH INSURANCE

Cancel your health insurance by sending an email

to internationaloffi [email protected] with your

departure date. Be sure to fi le your insurance

claims before leaving.

RETURN LIBRARY BOOKS

Do not forget to return any book you may have

borrowed from the UT/public library.

ITC STUDENTS

Approximately six weeks before departure, you will

receive information from Student Aff airs regarding:

• reservations for your return fl ight

• alumni registration

• notifi cation of departure at the municipality

and the IND

• handing in your residence permit

• diploma legalization

• offi cial letter of ‘good conduct’

86 UPON DEPARTURE

If upon completing your studies you would like

to seek employment within the Netherlands you

can extend your residence permit for a maximum

duration of one year (search year extension or

zoekjaar). During this time you have free access

to the Dutch labour market to look for a job as a

highly skilled migrant (kennismigrant).

ABOUT THE SEARCH YEAR EXTENSION

• The maximum duration of your search year

extension is twelve months.

• The administration fees for the search year

extension are € 600.

• During your search year you may not apply

for ‘toeslagen’ (state benefi ts).

• You may take up a job during your search

year to cover living expenses without

applying for a work permit.

• If you do not fi nd a job as a ‘highly skilled

migrant’ during your search year, you will

have to leave the Netherlands.

ABOUT HIGHLY SKILLED MIGRANTS

• Your gross annual salary must be at least

€ 26, 605 (this amount may be adjusted

annually).

• If you want to work for an organization as

a highly skilled migrant, the organization

has to be authorised to employ highly

skilled migrants. You can fi nd a list of these

organizations on the website of the Dutch

Immigration and Naturalisation Service

(IND).

• When you fi nd a job as a ‘highly skilled

migrant’ you will need to apply for a

residence permit change of purpose.

HOW TO APPLY FOR A SEARCH YEAR

EXTENSION

To apply for a search year extension follow the

procedure for a change of the purpose of stay of

the residence permit. Submit your application

before graduating: you may not reside in the

Netherlands without a valid residence permit.

Visit www.utwente.nl/internationalstudents/

departure for all forms required to apply for your

search year extension or contact International

Offi ce for help with your search year extension

application.

WORKING IN NL AFTER GRADUATION

Please note that the search year extension might not be available if you are the recipient of a

scholarship that requires you to return to your home country upon graduation.

87 UPON DEPARTURE

DISCLAIMER:

The information in this booklet has been obtained

from a number of sources, both UT related and

non-UT related. While its contents have been

carefully checked, some information in this booklet

may change or become outdated. Government

rules and regulations, prices and opening hours

are subject to change during the academic year.

No rights can be derived from the information

presented in this document. For further questions,

please contact the International Offi ce of University

of Twente, the Netherlands.

PHOTO CREDITS:

Many of the pictures in this booklet were taken

by Joni Kantonen, a UT exchange student from

Finland during the academic year 2010/2011. We

would like to express our special gratitude to Joni

who has been kind enough to grant us permission

to use his beautiful photos in this handbook.

UNIVERSITY OF TWENTE - INTERNATIONAL OFFICEDrienerlolaan 57522 NB EnschedeThe NetherlandsP.O. Box 2177500 AE EnschedeThe NetherlandsT: +31 (0)53 489 54 24

International Student Handbook 2012

Documents

Transcript of International Student Handbook 2012