Passion for Talent

Going international: Una panoramica delle opportunità internazionali

Università degli studi di Milano

B On Board S.r.l. Partita IVA: 07625830968 - REA: MI-1972249Aut. Min. Lav. Prot. n. 39 del 03/05/2012Codice Intermediario F205S001271

Milan, April 22nd, 2013

DRAFT FOR DISCUSSION

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

2

Curriculum Vitae

(1) -----

1. United Nations System2. The World Bank system3. The International Monetary fund System4. The North Atlantic Treaty Organization System5. The Europe System6. Geneva7. Geneva Think Tank8. Geneva NGO’s9. Switzerland and more10. Washington11. Washington Think Tank12. Washington Lobby13. Washington ONG14. Brussels 15. Brussels ThinkTank/lobby16. International websites

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

3

United Nations System

(1) -----

1. The United Nations is an international organization founded in 1945 after the Second World War and came into effect from October 24, 1945.

2. The aims and objective of the U.N.O. are: i. maintaining international peace and security, ii. developing friendly relations among nations and iii. promoting social progress, better living standards and human rights.

3. The head office of the UNO is located in New York

4. MAIN ORGANS OF UNITED NATIONS ORGANIZATION (UNO) :

i. The Security Council ii. The General Assembly iii. The Economic and Social Council iv. The Trusteeship Council v. The Internal Court of Justice vi. The Secretariat

5. SPECIALIZED AGENCIES OF UNITED NATIONS ORGANIZATION (UNO) : i. ILO (International Labour Organization) ii. FAO (Food and Agricultural Organization) iii. WHO (World Health Organization) iv. UNESCO ( United Nations Educational Scientific and Cultural Organization) v. UNICEF (United Nation International Children's Emergency Fund) vi. IBRD (International Bank for Reconstruction and Development World Bank) vii. IMF (International Monetary Fund)

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

4

United Nations System

(1) -----

The Youth Social policy and Development DivisionWhile DSPD Focal Point on Youth itself is unable to consider applications for internships, it does take interns from time to time through the United Nations Headquarters Internship Programme. This page contains information on internships available throughout the United Nations system and other international organizations. Please contact each office directly regarding programmes and not our office as we only host this list.http://social.un.org/index/Youth/UNOpportunities/Internships.aspx

The United Nations New York, Secretariat programme.Only for secretariat related internships at un HQ?s across the globe in New York, Geneva,Vienna, Nairobi, Addis Ababa, Bangkok, Beirut andSantiago.http://www.un.org/Depts/OHRM/sds/internsh/

Career at the UN? Not just an internship but also a job?The main site for applying all across the system.https://careers.un.org/lbw/home.aspx?viewtype=ip

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

5

The World Bank System

(1) -----

The Bank Internship offers highly motivated and successful individuals an opportunity to improve their skills while working in a diverse environment. Interns generally find the experience to be rewarding and interesting.To be eligible for the Internship, candidates must possess an undergraduate degree and already be enrolled in a full-time graduate study program (pursuing a Master's degree or PhD with plans to return to school in a full-time capacity. Generally, successful candidates have completed their first year of graduate studies or are already into their PhD programs.This Internship typically seeks candidates in the following fields: economics, finance, human development (public health, education, nutrition, population), social science (anthropology, sociology), agriculture, environment, private sector development, as well as other related fields. Fluency in English is required. Prior relevant work experience, computing skills, as well as knowledge of languages such as French, Spanish, Russian, Arabic, Portuguese, and Chinese are advantageous.The Bank pays an hourly salary to all Interns and, where applicable, provides an allowance towards travel expenses. Interns are responsible for their own living accommodations. Most positions are located in Washington, DC (some positions are offered in country offices) and are a minimum of four weeks in duration.

The World Bank Group Internship is offered during two seasons:Summer Internship (June-September)

The application period for the Summer Internship is December 1 - January 31 each year.

Winter Internship (December-March)The application period for the Winter Internship is September 1 - October 31 each year.

All applications MUST be submitted on-line. Applications submitted after the deadline are not considered.

http://web.worldbank.org/WBSITE/EXTERNAL/EXTHRJOBS/0,,contentMDK:20515785~pagePK:64262408~piPK:64262191~theSitePK:1058433,00.html

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

6

The International Monetary Fund System

(1) -----

Internships are offered to about 50 graduate students each year and are undertaken during the summer between May and October.During the 10 to 13-week period, interns work under the supervision of an experienced economist to carry out a research project and prepare a paper. Their paper may be presented to staff in the department at the end of their assignment, and papers of high standard may be published internally.Projects assigned to interns differ from year-to-year depending on the departments’ work program.

Who applies

Students are typically pursuing a Ph.D. in macroeconomics or a relevant field, such as international economics, monetary economics, public finance, econometrics or financial economics. Typically, internships are sought by those who are interested in the IMF's Economist Program following graduation.Students who are considering the IMF Internship Program:should be within one or two years of completing their Ph.D. in macroeconomics or relevant field; for the Legal Department internship, should be within one or two years of completing their L.L.M. in law, or equivalent advanced degree in law;must be in student status, i.e., must be returning to university after their internship;should normally not exceed 32 years of age;have an excellent command of English (both written and oral); andmust possess strong quantitative and computer skills.While the selection process is highly competitive, candidates with diverse academic or cultural backgrounds are encouraged to apply.

http://www.imf.org/external/np/adm/rec/job/summint.htm

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

7

The North Atlantic Treaty Organization

(1) -----

Dear candidates,

Do you study Political Science, International Relations or Security Studies?Are you an interdisciplinary candidate with qualifications in Economics, Finance, or Human Resources?Have you studied Information Technology, Web or Graphic design, or Library Sciences?Do you study Aeronautics or Engineering?Do you have a background in Media, or Journalism? Do you speak Russian or Arabic?Are you able to conduct independent research and analysis?NATO needs your skills !

The 2014 call for applications for NATO-funded internships will open from 19th March until 19th April 2013.

http://www.imf.org/external/np/adm/rec/job/summint.htm

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

8

The European System

(1) -----

Institutions of the European UnionEuro Parliament represents the EU citizens and is directly elected by the EU citizens;Council of the European Union – represents the single EU Member States;European Commission – defends the general interests of the European Union;Court of Justice of the European Union – ensures the respect and equal interpretation of EU law;European Central Bank – manages the EU monetary policy through maintaining the Euro’s purchasing power and thus price stability in the “Euro area”;European Court of Auditors – verifies the legality and regularity of the receipts and expenditures of the European Union. Financial bodiesEuropean Investment Bank – contributes towards the integration, balanced development and economic and social cohesion of the EU Member States;European Investment Fund – carries out activities centred upon two areas, venture capital and guarantees, in favour of SMEs. Advisory bodiesEuropean Economic and Social Committee – gives representatives of Europe’s socio-occupational interest groups, and others, a formal platform to express their points of views on EU issues;Committee of the Regions – provides local and regional authorities with a voice at the heart of the European Union. Other bodiesEuropean Ombudsman – offers the opportunity to any EU citizen, firm or institution considering themselves to be a victim of poor administration by the institutions or bodies of the European Union to lodge a complaint;European Data Protection Supervisor – independent supervisory authority devoted to protecting personal data and privacy and promoting good practice in the EU institutions and bodies. Agencies of the European UnionCommon Security and Defence policy agencies – carry out specific technical, scientific and management tasks in the field of common and security policy (former “second pillar” of the European Union);Police and judicial cooperation in criminal matters agencies – help EU Member States co-operate in the fight against organised international crime (former “third pillar” of the European Union);“Community” agencies – carry out specific technical, scientific or management tasks within the “Community” environment (former “first pillar” of the European Union);Executive agencies – manage EU programmes;EURATOM agencies and bodies – support the aims of the European Atomic Energy Community;European Institute of Innovation and Technology (EIT) – pools the best scientific, business and education resources to boost the European Union’s innovation capacity.

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

9

Geneva

(1) -----

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

10

Geneva

(1) -----

The world of Geneva is a mixture of ThinkTanks, NGO’s, Banks and the United Nations systems.

A complete mapping of the organizations present in this city is available

http://www.genevainternational.org/pages/en

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

11

Geneva- ThinkTanks

(1) -----

A Think tank is a policy institute (often termed "think tank" by journalists) is an organization that performs research and advocacy concerning topics such as social policy, political strategy, economics, military, technology, and culture. Most policy institutes are non-profit organizations, which some countries such as the United States and Canada provide with tax exempt status. Other think tanks are funded by governments, advocacy groups, or businesses, or derive revenue from consulting or research work related to their projects. 2011 Global Go To Think Tank Rankings cover most of the major policy institutes worldwide

http://thinktanks.fpri.org/list?country_op=or&country%5B%5D=Switzerland&view_name=list&view_display_id=page&view_args=a&view_path=index&view_base_path=index&view_dom_id=2&pager_element=0

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

12

Switzerland – Foundations and general opportunities

(1) -----

Foundations in Switzerland are well funded and offer lots of attractive opportunities for qualified internships.

http://www.edi.admin.ch/esv/05263/index.html?lang=it

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

13

Washington D.C.

(1) -----

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

14

Washington D.C.

(1) -----

Washington is the Centre of the Us government and has lobby organizations, Think Tanks, International organizations, Ngo’s and more.

A general site with Washington Internship opportunities. http://www.dcinternships.org/

An organization that helps students gain internships http://www.twc.edu/

A general website offering government and institutional internship and job opportunities http://www.jobwonk.com/a/jbb/find-jobs

A list of Washington centre Think Tanks http://washingtoncenter.ucr.edu/ThinkTanks.pdf

A second list of Think Tanks in Washington D.C. by Columbia University http://library.columbia.edu/indiv/lehman/guides/ttanks.html

A list of Think Tanks in the United States http://en.wikipedia.org/wiki/List_of_think_tanks_in_the_United_States

List of Lobby organizations in Washington D.C. http://lobbydata.com/Directory

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

15

Washington D.C. Lobbying

(1) -----

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

16

Washington D.C. NGO’s

(1) -----

Washington Is full of NGOs with more than 400 listed institutions.

http://en.wikipedia.org/wiki/Category:Non-profit_organizations_based_in_Washington,_D.C.

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

17

Brussels

(1) -----

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

18

Brussels

(1) -----

Brussels plays a major role as Europe’s political hub. This European dimension is mirrored by the international dimension embodied by the presence of international organizations, confirming the Region’s important position in the world.

A list of international organization in Brusselshttp://www.brussels.irisnet.be/about-the-region/international-brussels/international-institutions-in-brussels

A site listing job opportunities and internships in Brusselshttp://www.eurobrussels.com/

A short list of Ngo’s in http://www.eurodatum.com/EUNGOs.html

A short list of internship opportunities http://www.euro-jobbing.com/int_ship.htm

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

19

International websites

(1) -----

Global Placement http://www.globalplacement.com/en/about

I HIPO http://www.ihipo.com/

Global Edge http://globaledge.msu.edu/international-internships#results

Graduate Land http://graduateland.com/job/1499481

Oreal Internships http://www.loreal.co.uk/_en/_gb/html/careers/Your-career-at-L-Oreal/Internships-apprenticeship.aspx?&profile=&profileExcl=

Procter and Gamble Internships http://jobs-pg.com/careers/intern-jobs

Unilever Internships http://www.unilever.com/careers-jobs/graduates/internships/

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

20

Curriculum Vitae

(1) -----

I Corsi di Formazione o gli Altri CorsiIn quest’area puoi inserire tutti i corsi extra scolastici ed universitari, post Master/Università (corsi di alta specializzazione, corsi di perfezionamento all’attività lavorativa svolta, etc…).

Le Capacità e Competenze relazionaliIn quest’area devi sottolineare le tue capacità e competenze di relazione. Consiglio di non fare solo un elenco ma di dettagliare le attività che hanno fatto sviluppare tali capacità.

Inutile scrivere:“excellent group working, good relational skills,”.

Diverso è scrivere:“during summer 2008 I worked as a trainer with kids at the beach camp. I improved my relational abilities, given the fact that I was spending full days, 24 hours with groups of children.

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

21

Curriculum Vitae

(1) -----

Le Capacità e Le Competenze linguisticheIndica le lingue che conosci specificando il livello: scolastico, buono, ottimo o madrelingua. (Siate autentici)

Altre informazioni:In questa parte devi indicare la disponibilità a trasferte e/o trasferimenti sul territorio, gli interessi, le attitudini, le caratteristiche personali. Consiglio: dai solo delle “pillole di te”, degli spunti di riflessione per il selezionatore. Se saprai accaparrarti la sua curiosità, ti chiamerà per il colloquio e forse avrai modo di dettagliare tutto durante il colloquio di selezione!

Fate sport (che tipo di sport, quanto bene) , Recitazione ( da quanto tempo), canto ( a che livello) che ambizioni avete ….

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

22

Curriculum Vitae/RESUME?– Internazionale vs Us/Canada

Qual è la differenza tra un résumé ed un CV?Innanzitutto la lunghezza tra i due. Un résumé in genere non è più lungo di una pagina al massimo (o due se hai davvero rilevanti esperienze nel ruolo al quale ti candidi) e rappresenta un sommario conciso delle tue abilità, della tua esperienza nel settore e della formazione.Un CV, dall’altra parte, è in genere due pagine, presenta maggiori dettagli sulle esperienze lavorative pregresse ed è più informativo, lasciando spazio anche ad elementi più personali.Negli US il CV viene utilizzato principalmente per candidarsi a posizioni professionali in ambito accademico, nel settore della formazione, delle scienze o della ricerca. Per altri ruoli, la chiave vincente è un breve Résumé.

Come scrivere un Résumé Americano-ESEMPIOScrivi in modo semplice, rendilo breve - non più lungo di una pagina.Metti in evidenza in cosa sei riuscito a fare la differenza nelle tue precedenti esperienze, quali caratteristiche ti hanno reso vincente, non stilare semplicemente le tue responsabilità.Riduci gli interessi personali e gli hobbies al minimo. Menzionali solo se davvero rilevanti per la posizione a cui ti stai candidando.Metti in evidenza le esperienze professionali prima di quelle accademiche. Solo nel caso tu ti sia appena laurato, inserisci la formazione in cima.Metti in rilievo abilità ed esperienze direttamente collegate al lavoro.Inserisci in maniera ripetuta ma ponderata, delle “parole – chiave” che siano in linea con quelle usate nella descrizione della posizione lavorativa

Cosa evitareMai scrivere in prima persona (usando “io” o “me”) in quanto poco professionale.Non inserire informazioni personali quali data di nascita etc. a meno che non siano espressamente richieste o in linea con la descrizione professionaleNon inserire la fotoRileggi più volte il Curriculum per evitare che ci siano errori ortografici, questi sono il peggior biglietto da visita!http://resumecompanion.com/wizards/12164886/professional_experience_sections/12273493/companies/new#professional_experience_section_12273493

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

23

Curriculum Vitae- Cover Letter

Re: Name of position or Application for ...name of position

Dear Ms Jones, (Avoid Dear Sir/Madam,

First paragraphI would like to apply for the above position advertised in ......... on ........ (date) and why you want that job (i.e. why that industry and why that company, make sure this highlights how you will meet their needs, not exclusively your own.)

Second / Third paragraphOutline the skills (technical and social), experience, training and achievements that are relevant to the selection criteria or the job description. These skills may have been gained through your education/course, your work experience and your extra curricular activities.

Fourth paragraphTell them why you are the best fit for the company and how your skills will meet their needs. (Tip: you could summarize the 3 best things about you that make you most competitive for the job and how these things will allow you to make an impact/get results in the role.)

ClosingThank them for considering your application, tell them that you have attached a copy of your resume, and when you would be available for an interview. Provide your contact details (Phone / Fax / Email)

Regards

24

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

Agenda

Curriculum Vitae

Calls (Phone/Skype)

Job Interview

Tips

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

25

Calls – Phone

Chiamate al telefonoDal momento in cui si invia un curriculum bisogna essere pronti a ricevere una chiamata. Spesso le chiamate possono arrivare senza avviso. Nel caso in cui siate stati avvisati, ricordatevi con chi state parlando e quando , a che ora e giorno avverrà la telefonata.

Le chiamate sono usate per effettuare una preselezione.

Di solito il selezionatore fa una breve introduzione della posizione e della società, dopodiché si passa alle domande.

What interests you about this job? Why do you want this job? What applicable attributes / experience do you have? - What can you do for this company? - What do you know about this company?

Quindi il candidato deve - Conoscere bene la società e la posizione per cui si è candidati. - Essere in un luogo idoneo per la chiamata (in caso di chiamata senza avviso, chiedete di richiamare se vi trovate in un luogo pubblico). Ascoltate con attenzione. State in piedi.- Sorridete mentre parlate. Questo cambia la vostra comunicazione, rendendola,

positiva.- Fate domande riguardo la posizione. Mostratevi interessati.

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

26

Calls – Skype

Skype callOrmai sempre più spesso si sta utilizzando skype per i colloqui di lavoro.

Attenzione la chiamata Skype è effettivamente uguale ad una reale situazione di colloquio.

Prima della chiamata Controllate di aver condiviso la propria identità ID Skype con il selezionatore. Fate attenzione al funzionamento corretto del Skype Account. Controllate di avere una telecamera. Fate attenzione all’ora della chiamata e giorno e con chi andrete a fare il colloquio. Fate delle prove con una persona conosciuta. Fate una prova registrandoviValutate bene la vostra immagine e vestitevi perfettamente per il colloquio.Attenzione a ciò che si vede dietro di voi.

Durante la chiamata Controllate il tono e il timbro della vostra voce.Attenzione al linguaggio del corpo:1. Movimento mani2. Respirazione in sintonia con il selezionatore3. Guardate dritto nella telecamera.4. Sorridete 5. Parlate piano e non troppo vicino al microfono.6. TRANQUILLI. Tutti sanno che la tecnologia interviene a creare problemi quando si fanno colloqui. Se

la connessione si interrompe, ok, non succede niente. Ripristinate la connessione e ricominciate.

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

27

Calls – General

SorrideteParlate Piano

Respirate…..

28

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

Agenda

Curriculum Vitae

Calls (Phone/Skype)

Job Interview

Tips

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

29

Job interview

Interview = A meeting with an objective

Employer’s objective is to find the best person for the job Employer: reviews candidate’s experience and abilities

Can you do the job? (skills, abilities, qualifications)Will you do the job? (interest, attitude & motivation)How will you fit into the organisation? (personality)

You: impress employer and assess position on offerWhat does this position offer me?How does it fit with my career plans?

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

30

Job interview- checklist

• Research the company• Review job posting, advertisement• Review your resume• Practice interview answers• Prepare questions to ask the interviewer

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

31

Job interview- checklist- The interview

• First impressions very powerfulHalo effect or Devil effect

• Allow time to relax• Dress appropriately • Entrance, introductions &

handshake• Smile and make eye contact• Be aware of own movements• Watch body language of

interviewer

• Be on time, not too early and NEVER late – 10 minutes early is acceptable

• Bring your resume, references, reference letters, certificates, outstanding performance reviews. Put in a file or folder

• No gum, cigarettes or fragrances

• Its okay to be nervous, the interviewer probably is too

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

32

Job interview- Typical questions

• About youTell me about yourself - Bring me up to date with your CV?Why did you choose that particular degree programme?What experience have you had that is relevant to this post?What would you consider your major achievements to date?

• About the jobWhat interests you about this job?What do you know about this organisation?What other options are you considering?How do you see your career developing – 5 years?If you were Head of Department, what would be your priorities?

• General knowledgeWhat do you think of the Government’s policy on college fees?What’s your opinion of the Ryanair bid for Aer Lingus?

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

33

Job interview- Competence Questions

Q Give me an example of a problem you encountered. How did you approach it. What was the outcome?STAR response

S: Describe the situationT: Explain the task/problem that aroseA: What action did you take?R: What was the result or outcome?What did you learn from this experience?

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

34

Job interview- Answers

• Listen carefully, seek clarification• Illustrate answers with real examples and evidence• Be positive – constructive criticism• Keep answers specific and succinct• Take time to respond• Be alert to interviewer’s body language• Speak clearly, smile and show enthusiasm• Know what you want to say, and find the opportunity

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

35

Job interview- Matching Skills to Requirements

Employer needsCommunication Team workLeadershipInitiativeCustomer CareIT Commercial awareness

Your evidencePresentation to classExample from CoopClass rep, CommitteeFundraising for charityWorking in SupermarketDesigned websiteBusiness pages

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

36

Job interview- Qualities employers seek

• Good all-round intelligence• Enthusiasm, commitment and motivation• Good communication skills• Team work ability• Ability to solve problems• Capacity to work hard• Initiative and self-reliance• Balanced personality

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

37

Job interview- Your Questions

• Training programmes• Career development opportunities• Types of projects & responsibilities• Reporting structure• Performance appraisal• Profile of staff• Questions about topics raised in interview• What happens next?

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

38

Job interview- What creates a bad impression

• Poor personal appearance• Negative attitude – evasive, using excuses• Lack of interest and enthusiasm• Lack of preparation• Poor knowledge of role• Failure to give concrete examples of skills• Over emphasis on money/rewards…• Lack of career plan• http://www.youtube.com/watch?v=pblR6Ah5i1w

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

39

Job interview- Site index for interview

Careers4graduates: www.careers4graduates.org

Prospects: www.prospects.ac.uk Realworld: www.realworldmagazine.comVirtual Career Coach:

www.windmillsprogramme.com

40

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

Agenda

Curriculum Vitae

Calls (Phone/Skype)

Job Interview

Tips

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

41

Tips for Calls

• Research the job and the company. Take some time to research the position and the company. The more prepared you are for the interview, the smoother it will go.

• Turn off call waiting. If you have call waiting turn it off. The beep of an incoming call is distracting and can make you lose your focus.

• Get rid of the distractions. Interview in a private quiet space. That means securing a babysitter if you have small children at home and kicking the dog, the cat, and the rest of the household members out of your interview space.

• Have a glass of water nearby. There isn't much worse than having a tickle in your throat or a cough starting when you need to talk on the phone. Have a glass of water handy so you can take a quick sip if your mouth gets dry or there's a catch in your throat.

• Focus, listen, and enunciate. It's important to focus on the interview and that can be harder on the phone than in-person. Be sure to listen to the question, ask for clarification if you're not sure what the interviewer is asking, and speak slowly, carefully, and clearly when you respond. It's fine to take a few seconds to compose your thoughts before you answer.

• Pay attention to body language. Focus on the interviewer, smile, and think positive. You'll make a better impression.

• Multi-task. This won't work for everyone, but if you can multi-task have the company's website open in your browser, so you can quickly check for company information if it comes up in the conversation.

• Have questions to ask the interviewer ready. Be prepared to respond when the interview asks whether you have any questions for him or her.

• Follow up after the phone interview. Ask for the interviewer's email address, if you don't already have it. Send out an email thank you note immediately, thanking the interviewer and reiterating your interest in the job. Use your thank you note as a way, as well, to provide information on anything regarding your qualifications you didn't get a chance to mention during the phone interview.

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

42

Tips for Skype Calls

Ten Quick Tips to Help your Skype Interview

• Treat it as a face-to-face interview and do all of the preparation that you would normally do.

• Ensure that You Have the Right Kit

• Record Yourself First

• Do A trial Beforehand With Friend or Family

• Be Aware of Your Body Language

• Be Aware of What's Behind You On the Call

• Be Aware of Noise That's Around You

• Dress to Impress

• Practise Your Speaking Tone

• Smile When You Dial and Stay Calm!

Cop

yrig

ht B

on

Bo

ard

srl

Draft for discussion

43

Tips

THANKS FOR YOUR ATTENTION!

GRAZIEwww.bonboard.it

Rudra ChakrabortyRudra.chakraborty@bonboard.it