International Ma, Planning & MBO
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Transcript of International Ma, Planning & MBO
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-John
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The Nature and purpose of IB
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Forms of International Business
Parentcountry
Hostcountr
yGoods & service
Parent
country
Hostcountr
y
Primarily technical
Known how
Parentcountry
Hostcountry
Managerial & technical knownhow
Parentcountr
y
Hostcountr
y
Materialservices andPersonnel
Material servicesand Personnel
Exportation
Licensing
agreement
Managementcontracts
Joint venturesand strategic
alliances
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Capital & Known howParent
country
Hostcountr
y
Hostcountr
y
Subsidiaries
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5John
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Index
What is Planning?Wagon wheel..
Why Plan?
Planning Process..
Nature of Planning.. Essentials..
Importance..
Advantages..
Disadvantages..
Conclusion..
Questions..
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What Is Planning?*Planning is a management tool to choose a desiredfuture (goal) and develop an approach to achieve it.
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*The process of setting goals, developing strategies, and outlining
tasks and schedules to accomplish the goals
http://www.businessdictionary.com/definition/process.htmlhttp://www.investorwords.com/2187/goal.htmlhttp://www.investorwords.com/4775/strategy.htmlhttp://www.businessdictionary.com/definition/task.htmlhttp://www.investorwords.com/4405/schedule.htmlhttp://www.investorwords.com/4405/schedule.htmlhttp://www.businessdictionary.com/definition/task.htmlhttp://www.investorwords.com/4775/strategy.htmlhttp://www.investorwords.com/2187/goal.htmlhttp://www.businessdictionary.com/definition/process.html -
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Why Plan? Establish Direction
Identify Expectations
Improve Teamwork
Heighten Performance
Performance Standard
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Planning Process
Perception ofopportunities
Establishingsequence
of activities
Establishingobjectives
Planningpremises
Identification ofalternatives
Evaluation ofalternatives
Choice ofAlternative plans
Formulating ofSupporting plans
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Nature of planning
Current Status
PlanningRequired
Gap
DesiredStatus
st
atus
TimeT1 T2
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Essentials of PlanningMission: Statement that defines the purpose
and outlines the overall intent, or reason forbeing.
Vision: Mental image of the successfulaccomplishment of the Mission
Goal:An end (desired future) toward which
effort is directed in support of the Mission.
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Importance of Planning
PLANSObjectives,& howto achieve them
What kind oforganisationstructure?
What kind ofpeople arerequired?
How effectively tolead people?
By furnishingstandards of
control
Necessary for
Which helps toknow
Which affects thekind of direction
In order toassure successof plans
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Key Planning Elements Engage those to be involved
Work from common understanding
Address critical issues
Agree on how the plan is to be operationalized
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Smart PlanningMake SMARTPlans
Specific Measurable
Action oriented
Realistic
Time- and Resource-constrained15
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Classify and Prioritize Classify by type:
Essential: Must be done
Problem-solving: Ought to be done
Innovative: Nice to be done
Prioritize by: Relative importance
Time sequence
Cost-benefit relationship
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Identify Obstacles
Identify and form plan to overcome Physical Obstacles
Conditional Obstacles Psychological Obstacles
Unproductive Activities
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Advantages of planning.Planning better defines the course of action that we propose to
undertakePlanning gives a rough estimate of the time required for a project
Planning gives us a fairly good idea about the expenses involved
in the project. In fact a budget is only a financial plan
Planning helps us to get prepared for emergencies that may arise
during the course of the project
A well thought out plan gives us a clear idea about want is to be
done every day, every week and every month
Planning helps avoid duplication of labor
A plan gives everyone a clear idea of their respective role in the
project
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Disadvantages of Not PlanningWaste of Time , Money and Effort..
Lack Of Co-ordination..
High Risk and Uncertainty..
Confusion..
Conflict of Authority and Disorganization..
etc
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Without PLANNING therecan be lots of Activitiesbut NO realPROGRESS.(Success)
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04-Planning-RegionX-RSLS.ppt 21
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TABLE OF CONTENTS1. TYPES OF PLANS
2. STEPS IN PLANNING
3. OBJECTIVES4. EVOLVING CONCEPTS IN MANANGEMENT BY
OBJECTIVES
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PLANNING Selecting missions and objectives as well as the actions
to achieve them, which requires decision making, thatis, choosing a course of action amongst all alternatives
PlanningImplementation
of Plans
Controlling:Comparing plans with
results
Corrective Action
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TYPES OF PLANS
1. Mission or Purposes
2. Objectives or Goals
3. Strategies4. Policies
5. Procedures
6. Rules
7. Programs
8. Budgets
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TYPES OF PLANS1. Mission or Purpose
The basic purpose or function or tasks of an enterprise or agency or any part of it
The mission statement should guide the actions of the organization, spell out itsoverall goal, provide a sense of direction, and guide decision-making. It provides"the framework or context within which the company's strategies are formulated
For example; some purposes are as under;
Business The production and distribution of good and services To earn profits
Court Interpretation of laws and their application
University
Teaching, research and providing services to thecommunity
SocialService
To serve humanity in general or any affected part ofsociety
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TYPES OF PLANS2. Objectives or Goals:
The end towards which the activity is aimed.
3. Strategy:Came out from the military use. It may be defined as:
The determination of the basic long term objectives of an enterprise and theadoption of courses of action and allocation of resources necessary to achievethese goals
4. Policies:General Statements or understandings that guide or channelize thinking indecision making
5. Procedures:
Plans that establish a required method of handling future activities
Procedures may or may not cut across the boundaries of different departments
These may also include the activities of third party contractors
6. Rules
Rules spell out specific required actions or non actions, allowing no discretion
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TYPES OF PLANS7. Programs:
Programs are a complex of goals, policies, procedures, rules, task assignments,
steps to be taken, resources to be employed and other elements necessary to carryout a given course of action; supported by budgets
or
A program is a planned sequence and combination of activities designed to achievespecified goals within set policies. Programs normally involve
equipment materials
money
personnel and
time
8. Budget:
Budget is a statement of expected results expressed in numerical terms
It includes the numerical statement in terms of expected cash flow, expenses andrevenues, capital outlays or labor or machine-hour utilization.
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Being aware of opportunities
In the light of:
The Market
Competition
what customers want
Our Strengths
Our weaknesses
Setting Objectives orGoals
ConsideringPlanning Premises
Choosing analternative
Comparing alternativesin the light of goalssought
IdentifyingAlternatives
FormulatingSupporting Plans
Quantifying plans byMaking Budgets
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STEPS IN PLANNING1. Being Aware of Opportunities:
Its a preliminary step and emphasizes on being aware of theexternal environment before setting any objectives.
It is recommended that a proper SWOT analysis of the givensituation to be done for the company/ department
a realistic diagnosis of the situation would lead to settingrealistic objectives
2. Establishing Objectives:
The objectives are set first for the enterprise and then for
each sub-unit. The goals are made long term and then broken down in
details to short term goals
Objectives specify the end points for which the sequence of
activities is being carried out
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STEPS IN PLANNING3. Developing Premises:
Premises: premises are assumptions about the environment in which
the plan is to be carried out Principle of Planning Premises: the more thoroughly individuals
charged with planning understanding and agree to utilize consistentplanning premises, the more coordinated enterprise planningwouldbe
Forecasting is a major part of premising, it includes: What kinds of markets will be there
What volume of sales
What prices
What products
What technical developments
Costs, wage rates, tax rates and policies
What new plants?
Political or social environment
Long terms trends etc
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STEPS IN PLANNING4. Determining Alternative courses:
It is important to search for and examine alternative coursesof action, especially those not immediately apparent
5. Evaluating Alternative courses:
The alternatives are evaluated in the light of premises and
goals, in terms of the profits, timelines, risks, uncertainty etc6. Selecting a Course:
This is the point of decision making. Evaluation often leadsto more than one better/ advisable courses. Some times one
best course is selected and one is kept for contingency(mostly in production and security departments)
Some times two courses are adapted simultaneously
STEPS IN PLANNING
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STEPS IN PLANNING7. Formulating derivative plans:
Derivative plans are almost invariably required to supportthe basic plan
8. Quantifying plans by budgeting:
The overall budget of an enterprise represents the sum total
of income and expenses, with resultant profit or surplus andthe budgets of expenses, capital investment etc
COORDINATION OF SHORT AND LONG RANGE PLANS
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Board ofDirectors
Top levelManagers
Middle levelManagers
Lower levelManagers
Hierarchy of Objectives
OBJECTIVES
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OBJECTIVESObjectives are the ends towards which the organizational and
individual activities are directed.
The objectives are required to be Verifiable so as to determinethe contribution of every manager towards those may bemeasured and verified
THE NATURE OF OBJECTIVES
Hierarchy of objectives:
The objectives form a hierarchy, ranging from the broad aim tospecific individual objectives
The topmost and the most important objective is the purpose or
mission
The purpose or mission is to get translated in overall objectives
And then there are more specific objectives or the Key resultareas; in which performance is essential for the success of the
enterprise
OBJECTIVES
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OBJECTIVES And then there are more specific objectives or the Key result
areas; in which performance is essential for the success of the
enterprise The key result areas may be;
Market standing
Innovation
Productivity Physical and financial resources
Profitability
Manager performance and development
Worker performance and attitude Service
Quality
OBJECTIVES
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OBJECTIVES
Setting Objectives and the organizational hierarchy:
Managers at Different levels are concerned with different kindsof objectives
Board of Directors and Top level managers Determine the purpose and the key result areas
Middle level managers
VP or Director of department etc are involved in setting of key result areaobjectives, division objectives and departmental objectives
Lower level managers
They set the objectives of the department and units as well as of theirsubordinates
Managers at each level set their personal objectives as well
Top-down approach: Objectives are management driven
Bottom-Up approach: Objectives must be set by the sub ordinates,which will keep them committed to and motivated towards the
objectives.
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Non verifiable Objectives
To make a reasonable profit
To improve communication
To improve productivity of theproduction department
To develop better managers
Verifiable Objectives
To achieve a ROI of 12% at the end
of the current fiscal year To issue a two page monthly
newsletter beginning July 1, 2010,involving not more than 40
working hrs of preparation (afterthe first issue)
To increase production output by5% by Dec 31, 2010 withoutadditional costs by maintainingthe current quality level
To design and conduct a 40 hr inhouse program on management,
to be completed by October 1,2010, involving not more than 200
Whrs of the management devstaff and with at least 90% of the100 managers passing the exam
OBJECTIVES
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OBJECTIVES Multiplicity of Objectives:
Managers may get many objectives at the same time
It is wise to set the priority levels to all the objectives
The number of objectives assigned to a manager dependson how much would be performed by himself and howmuch would he be delegating to the subordinates and then
would supervise and control
HOW TO SET OBJECTIVES:
The objectives must be specific, measurable, attainable,realistic and timed
Objectives must be challenging and priorities must beassigned to each of them
Should also be communicated and stated very clearly
Objectives should promote personal and professionalgrowth and development
EVOLVING CONCEPTS OF MBO
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EVOLVING CONCEPTS OF MBO
MANAGEMENT BY OBJECTIVES: A comprehensive managerial system that integrates many key
managerial activities in a systematic manner and is consciouslydirected toward the effective and efficient achievement oforganizational and individual objectives
BENEFITS:
People feel motivated when clear goals are effectively communicatedto them
Improvement of managing through results-oriented planning
Clarification of organizational roles and structures as well asdelegation of authority according to the results expected by the people
occupying the roles Encouragement of commitment to personal and organizational goals
Development of effective controls that measure results and lead tocorrective actions
EVOLVING CONCEPTS OF MBO
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EVOLVING CONCEPTS OF MBO
FAILURES OF MBO1. Failure to understand the philosophy of MBO by the managers or
teams. The benefit it provides to the teams also needs to be clearly explained
Its philosophy is built on the concepts of self control and selfdirection
2. Failure to give guidelines to goal setters is another problem Managers need to know the enterprise goals, company policies
and planning premises
3. The verifiable goals should also be f lexible
The goals should be attainable and no unethical means shouldbe adopted to achieve them
Unethical activities should be punished
4. Emphasis of short-run goals on long-run goals
5. In some areas, quantitative goals could not be set, but their
importance could also not be negated for eg company image etc
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Quires