International Ma, Planning & MBO

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    -John

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    The Nature and purpose of IB

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    Forms of International Business

    Parentcountry

    Hostcountr

    yGoods & service

    Parent

    country

    Hostcountr

    y

    Primarily technical

    Known how

    Parentcountry

    Hostcountry

    Managerial & technical knownhow

    Parentcountr

    y

    Hostcountr

    y

    Materialservices andPersonnel

    Material servicesand Personnel

    Exportation

    Licensing

    agreement

    Managementcontracts

    Joint venturesand strategic

    alliances

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    Capital & Known howParent

    country

    Hostcountr

    y

    Hostcountr

    y

    Subsidiaries

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    5John

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    Index

    What is Planning?Wagon wheel..

    Why Plan?

    Planning Process..

    Nature of Planning.. Essentials..

    Importance..

    Advantages..

    Disadvantages..

    Conclusion..

    Questions..

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    What Is Planning?*Planning is a management tool to choose a desiredfuture (goal) and develop an approach to achieve it.

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    *The process of setting goals, developing strategies, and outlining

    tasks and schedules to accomplish the goals

    http://www.businessdictionary.com/definition/process.htmlhttp://www.investorwords.com/2187/goal.htmlhttp://www.investorwords.com/4775/strategy.htmlhttp://www.businessdictionary.com/definition/task.htmlhttp://www.investorwords.com/4405/schedule.htmlhttp://www.investorwords.com/4405/schedule.htmlhttp://www.businessdictionary.com/definition/task.htmlhttp://www.investorwords.com/4775/strategy.htmlhttp://www.investorwords.com/2187/goal.htmlhttp://www.businessdictionary.com/definition/process.html
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    Why Plan? Establish Direction

    Identify Expectations

    Improve Teamwork

    Heighten Performance

    Performance Standard

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    Planning Process

    Perception ofopportunities

    Establishingsequence

    of activities

    Establishingobjectives

    Planningpremises

    Identification ofalternatives

    Evaluation ofalternatives

    Choice ofAlternative plans

    Formulating ofSupporting plans

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    Nature of planning

    Current Status

    PlanningRequired

    Gap

    DesiredStatus

    st

    atus

    TimeT1 T2

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    Essentials of PlanningMission: Statement that defines the purpose

    and outlines the overall intent, or reason forbeing.

    Vision: Mental image of the successfulaccomplishment of the Mission

    Goal:An end (desired future) toward which

    effort is directed in support of the Mission.

    12

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    Importance of Planning

    PLANSObjectives,& howto achieve them

    What kind oforganisationstructure?

    What kind ofpeople arerequired?

    How effectively tolead people?

    By furnishingstandards of

    control

    Necessary for

    Which helps toknow

    Which affects thekind of direction

    In order toassure successof plans

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    Key Planning Elements Engage those to be involved

    Work from common understanding

    Address critical issues

    Agree on how the plan is to be operationalized

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    Smart PlanningMake SMARTPlans

    Specific Measurable

    Action oriented

    Realistic

    Time- and Resource-constrained15

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    Classify and Prioritize Classify by type:

    Essential: Must be done

    Problem-solving: Ought to be done

    Innovative: Nice to be done

    Prioritize by: Relative importance

    Time sequence

    Cost-benefit relationship

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    Identify Obstacles

    Identify and form plan to overcome Physical Obstacles

    Conditional Obstacles Psychological Obstacles

    Unproductive Activities

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    Advantages of planning.Planning better defines the course of action that we propose to

    undertakePlanning gives a rough estimate of the time required for a project

    Planning gives us a fairly good idea about the expenses involved

    in the project. In fact a budget is only a financial plan

    Planning helps us to get prepared for emergencies that may arise

    during the course of the project

    A well thought out plan gives us a clear idea about want is to be

    done every day, every week and every month

    Planning helps avoid duplication of labor

    A plan gives everyone a clear idea of their respective role in the

    project

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    Disadvantages of Not PlanningWaste of Time , Money and Effort..

    Lack Of Co-ordination..

    High Risk and Uncertainty..

    Confusion..

    Conflict of Authority and Disorganization..

    etc

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    Without PLANNING therecan be lots of Activitiesbut NO realPROGRESS.(Success)

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    04-Planning-RegionX-RSLS.ppt 21

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    TABLE OF CONTENTS1. TYPES OF PLANS

    2. STEPS IN PLANNING

    3. OBJECTIVES4. EVOLVING CONCEPTS IN MANANGEMENT BY

    OBJECTIVES

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    PLANNING Selecting missions and objectives as well as the actions

    to achieve them, which requires decision making, thatis, choosing a course of action amongst all alternatives

    PlanningImplementation

    of Plans

    Controlling:Comparing plans with

    results

    Corrective Action

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    TYPES OF PLANS

    1. Mission or Purposes

    2. Objectives or Goals

    3. Strategies4. Policies

    5. Procedures

    6. Rules

    7. Programs

    8. Budgets

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    TYPES OF PLANS1. Mission or Purpose

    The basic purpose or function or tasks of an enterprise or agency or any part of it

    The mission statement should guide the actions of the organization, spell out itsoverall goal, provide a sense of direction, and guide decision-making. It provides"the framework or context within which the company's strategies are formulated

    For example; some purposes are as under;

    Business The production and distribution of good and services To earn profits

    Court Interpretation of laws and their application

    University

    Teaching, research and providing services to thecommunity

    SocialService

    To serve humanity in general or any affected part ofsociety

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    TYPES OF PLANS2. Objectives or Goals:

    The end towards which the activity is aimed.

    3. Strategy:Came out from the military use. It may be defined as:

    The determination of the basic long term objectives of an enterprise and theadoption of courses of action and allocation of resources necessary to achievethese goals

    4. Policies:General Statements or understandings that guide or channelize thinking indecision making

    5. Procedures:

    Plans that establish a required method of handling future activities

    Procedures may or may not cut across the boundaries of different departments

    These may also include the activities of third party contractors

    6. Rules

    Rules spell out specific required actions or non actions, allowing no discretion

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    TYPES OF PLANS7. Programs:

    Programs are a complex of goals, policies, procedures, rules, task assignments,

    steps to be taken, resources to be employed and other elements necessary to carryout a given course of action; supported by budgets

    or

    A program is a planned sequence and combination of activities designed to achievespecified goals within set policies. Programs normally involve

    equipment materials

    money

    personnel and

    time

    8. Budget:

    Budget is a statement of expected results expressed in numerical terms

    It includes the numerical statement in terms of expected cash flow, expenses andrevenues, capital outlays or labor or machine-hour utilization.

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    Being aware of opportunities

    In the light of:

    The Market

    Competition

    what customers want

    Our Strengths

    Our weaknesses

    Setting Objectives orGoals

    ConsideringPlanning Premises

    Choosing analternative

    Comparing alternativesin the light of goalssought

    IdentifyingAlternatives

    FormulatingSupporting Plans

    Quantifying plans byMaking Budgets

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    STEPS IN PLANNING1. Being Aware of Opportunities:

    Its a preliminary step and emphasizes on being aware of theexternal environment before setting any objectives.

    It is recommended that a proper SWOT analysis of the givensituation to be done for the company/ department

    a realistic diagnosis of the situation would lead to settingrealistic objectives

    2. Establishing Objectives:

    The objectives are set first for the enterprise and then for

    each sub-unit. The goals are made long term and then broken down in

    details to short term goals

    Objectives specify the end points for which the sequence of

    activities is being carried out

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    STEPS IN PLANNING3. Developing Premises:

    Premises: premises are assumptions about the environment in which

    the plan is to be carried out Principle of Planning Premises: the more thoroughly individuals

    charged with planning understanding and agree to utilize consistentplanning premises, the more coordinated enterprise planningwouldbe

    Forecasting is a major part of premising, it includes: What kinds of markets will be there

    What volume of sales

    What prices

    What products

    What technical developments

    Costs, wage rates, tax rates and policies

    What new plants?

    Political or social environment

    Long terms trends etc

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    STEPS IN PLANNING4. Determining Alternative courses:

    It is important to search for and examine alternative coursesof action, especially those not immediately apparent

    5. Evaluating Alternative courses:

    The alternatives are evaluated in the light of premises and

    goals, in terms of the profits, timelines, risks, uncertainty etc6. Selecting a Course:

    This is the point of decision making. Evaluation often leadsto more than one better/ advisable courses. Some times one

    best course is selected and one is kept for contingency(mostly in production and security departments)

    Some times two courses are adapted simultaneously

    STEPS IN PLANNING

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    STEPS IN PLANNING7. Formulating derivative plans:

    Derivative plans are almost invariably required to supportthe basic plan

    8. Quantifying plans by budgeting:

    The overall budget of an enterprise represents the sum total

    of income and expenses, with resultant profit or surplus andthe budgets of expenses, capital investment etc

    COORDINATION OF SHORT AND LONG RANGE PLANS

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    Board ofDirectors

    Top levelManagers

    Middle levelManagers

    Lower levelManagers

    Hierarchy of Objectives

    OBJECTIVES

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    OBJECTIVESObjectives are the ends towards which the organizational and

    individual activities are directed.

    The objectives are required to be Verifiable so as to determinethe contribution of every manager towards those may bemeasured and verified

    THE NATURE OF OBJECTIVES

    Hierarchy of objectives:

    The objectives form a hierarchy, ranging from the broad aim tospecific individual objectives

    The topmost and the most important objective is the purpose or

    mission

    The purpose or mission is to get translated in overall objectives

    And then there are more specific objectives or the Key resultareas; in which performance is essential for the success of the

    enterprise

    OBJECTIVES

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    OBJECTIVES And then there are more specific objectives or the Key result

    areas; in which performance is essential for the success of the

    enterprise The key result areas may be;

    Market standing

    Innovation

    Productivity Physical and financial resources

    Profitability

    Manager performance and development

    Worker performance and attitude Service

    Quality

    OBJECTIVES

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    OBJECTIVES

    Setting Objectives and the organizational hierarchy:

    Managers at Different levels are concerned with different kindsof objectives

    Board of Directors and Top level managers Determine the purpose and the key result areas

    Middle level managers

    VP or Director of department etc are involved in setting of key result areaobjectives, division objectives and departmental objectives

    Lower level managers

    They set the objectives of the department and units as well as of theirsubordinates

    Managers at each level set their personal objectives as well

    Top-down approach: Objectives are management driven

    Bottom-Up approach: Objectives must be set by the sub ordinates,which will keep them committed to and motivated towards the

    objectives.

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    Non verifiable Objectives

    To make a reasonable profit

    To improve communication

    To improve productivity of theproduction department

    To develop better managers

    Verifiable Objectives

    To achieve a ROI of 12% at the end

    of the current fiscal year To issue a two page monthly

    newsletter beginning July 1, 2010,involving not more than 40

    working hrs of preparation (afterthe first issue)

    To increase production output by5% by Dec 31, 2010 withoutadditional costs by maintainingthe current quality level

    To design and conduct a 40 hr inhouse program on management,

    to be completed by October 1,2010, involving not more than 200

    Whrs of the management devstaff and with at least 90% of the100 managers passing the exam

    OBJECTIVES

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    OBJECTIVES Multiplicity of Objectives:

    Managers may get many objectives at the same time

    It is wise to set the priority levels to all the objectives

    The number of objectives assigned to a manager dependson how much would be performed by himself and howmuch would he be delegating to the subordinates and then

    would supervise and control

    HOW TO SET OBJECTIVES:

    The objectives must be specific, measurable, attainable,realistic and timed

    Objectives must be challenging and priorities must beassigned to each of them

    Should also be communicated and stated very clearly

    Objectives should promote personal and professionalgrowth and development

    EVOLVING CONCEPTS OF MBO

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    EVOLVING CONCEPTS OF MBO

    MANAGEMENT BY OBJECTIVES: A comprehensive managerial system that integrates many key

    managerial activities in a systematic manner and is consciouslydirected toward the effective and efficient achievement oforganizational and individual objectives

    BENEFITS:

    People feel motivated when clear goals are effectively communicatedto them

    Improvement of managing through results-oriented planning

    Clarification of organizational roles and structures as well asdelegation of authority according to the results expected by the people

    occupying the roles Encouragement of commitment to personal and organizational goals

    Development of effective controls that measure results and lead tocorrective actions

    EVOLVING CONCEPTS OF MBO

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    EVOLVING CONCEPTS OF MBO

    FAILURES OF MBO1. Failure to understand the philosophy of MBO by the managers or

    teams. The benefit it provides to the teams also needs to be clearly explained

    Its philosophy is built on the concepts of self control and selfdirection

    2. Failure to give guidelines to goal setters is another problem Managers need to know the enterprise goals, company policies

    and planning premises

    3. The verifiable goals should also be f lexible

    The goals should be attainable and no unethical means shouldbe adopted to achieve them

    Unethical activities should be punished

    4. Emphasis of short-run goals on long-run goals

    5. In some areas, quantitative goals could not be set, but their

    importance could also not be negated for eg company image etc

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    Quires