International DIGITAL Communications officer

Closing Date: 10am, Monday 13th September 2021

Interviews: 23rd and 24th September 2021

International DIGITAL

Communications officer

RECRUITMENT PACk

© Social Enterprise Academy, 2021 Recruitment Pack 2

International Digital Communications Officer

Permanent | Full time (35 hours per week with flexible working opportunities)

Salary £20,500 to £23,000 depending on experience plus company benefits

UK Based | Remote working – Working in the Edinburgh office every 6-8 weeks

when covid-19 restrictions allow – option to work from Edinburgh or muir of

ord office if preferred

At the Social Enterprise Academy, we believe in the power of learning and development to

transform everyone to be agents of change.

Created in 2004, we are a social enterprise that connects changemakers with transformational

learning and development. We deliver innovative programmes that empower individuals,

communities, and organisations around the world to step up and effect social change.

There are currently 12 Social Enterprise Academy Hubs in Australia, Canada, China, Egypt, India,

Malaysia, Pakistan, Rwanda, Scotland, South Africa, Wales and Zambia all supporting social

enterprise development in their communities.

This is an exciting new role for someone passionate about using their communication talents

for social good – supporting hub teams to make sure their websites are as effective as

possible, using your creative talents to create engaging social media content and

communicating the exciting range of work that we do to a variety of stakeholders around the

world. You’ll also be supported to develop and grow yourself, your strengths and interests, and

build strong relationships across the organisation.

This recruitment pack will provide you with more information on the role, who we are looking for,

and point you to some useful links to see our work in action.

We appreciate that the best person might not have all the listed criteria yet, so if you feel your

experience and skills will help you to make a great contribution in this role and you have the right

mind-set, we would love to hear from you.

We look forward to reading your application!

Yours sincerely,

Neil McLean

Chief Executive

Social Enterprise Academy


Job description

JOB PURPOSE:

To develop and maintain an engaging and informative user experience across all SEA websites,

ensuring they are kept up to date with easily accessible content

To promote and raise awareness of the work of SEA via our social media channels

To develop multimedia content that adds value for our audiences, maximises engagement and

demonstrates our impact

RESPONSIBILITIES:

Website Management (30%)

Develop and deliver creative ideas to improve the structure, content, and design of SEA websites

Main point of contact for any new developments or technical issues with SEA websites, liaising

with developers where required

Training marketing staff in hub teams to make basic website edits

Quarterly basic site checks for functionality/broken links, whilst ensure sites are inclusive and

accessible

Gathering and analyse website analytics for KPIs to provide insights for website optimisation

Updating content responsively e.g. Hub details, new staff and facilitators, and generating web

forms on behalf of Hub teams where required

Requesting website audits from teams and being responsive to needs for larger content reviews

Social Media Management (30%)

Working closely with the Marketing Manager to develop SEA International social media and

content strategy

Day-to-day management of SEA International social media channels

Promotion of SEA International direct delivery programmes (programmes which take place in

countries where we do not have an existing SEA hub)

Gathering social media analytics for KPIs

Content Creation (30%)

Collaborating with the SEA International Network and Sustainable Business team to develop

multimedia content that adds value for our audiences, maximises engagement and demonstrates

our impact

Working with the Design and Communications Officer to create content that has high visual

impact, in line with brand guidelines

Ensure all digital content is optimised across all platforms for SEO and user experience


PR & Media (10%)

Writing press releases and undertaking press outreach to raise awareness of SEA International

direct delivery work (programmes that take place in a country where we don’t currently have a

hub team)

Organisational Management

Contribute to the development of organisational culture as a learning organisation through the Global

Learning Lab and across the International Network

Be a supportive team member and work collaboratively and positively with Hubs and other staff

Provide input in to the development and implementation of our brand, stakeholder and learner

experience

Contribute to the development of support and infrastructure required by our growing Hub and

Facilitator networks

Respond actively and efficiently to work logged by Hub teams through our job management system


Person Specification As mentioned, we appreciate that the best person for this job might not have all the listed

criteria yet so if you feel your experience and skills will help you to make a great contribution

in this role and you have the right mind-set, we would welcome an application from you.

Skills and Experience:

Experience of web content management systems e.g. Wordpress or Joomla

An understanding of the principles of good web design and user experience

Basic HTML coding experience (desirable)

Experience of delivering marketing and communications activities across different digital

marketing channels

Outstanding written and oral communication skills

Good eye for design and willingness to learn photo and video editing software

Experience of interpreting and translating information, ideas and concepts into engaging content

that brings them to life for a variety audiences

Understanding of emerging social media trends

Experience of writing press releases and undertaking PR outreach

Experience of Premier Pro (or other digital content development software packages) especially

for producing high quality interactive and video content (desirable)

Project Management & Relationships

Able to manage a busy workload with multiple projects and deadlines

Able to take a high quality customer service approach to your work

Experience and/or an understanding of social enterprise or international development

Cultural sensitivity and the ability to connect with and relate to other cultures

Experience of working with people from different nationalities, backgrounds and cultures

Values and attributes

A proactive and positive work ethic with strong team-working skills

Creative, enthusiastic and determined to produce high quality work

Reliable, responsive and able to prioritise

Friendly and able to build good relationships

Able to contribute your ideas and respond to feedback

A positive spirit who is keen to learn new things and develop yourself further

An understanding of, and commitment to, the values of equality of opportunity, diversity and

social enterprise


Terms & Conditions

Working hours:

Full time: 35 hours per week (with option for flexible working). Some ad-hoc flexibility

required in working hours may be required to meet the demands of international working

Annual leave entitlement is 25 days plus 10 public holidays

Salary & benefits

£20,500 - £23,000 depending on experience

Staff benefits include a company pension, an employee assistance programme and learning

and development opportunities

Place of work:

Remote Working (UK based), with option to work from Edinburgh or Muir of Ord office

If remote working, it is expected that the International Digital Communications Officer will

spend time in the Edinburgh office every 6-8 weeks for team events

Reporting:

The post will report to the SEA Marketing Manager.

You will work alongside the rest of the Global Learning Lab, Sustainable Business and

International Team, guiding and responding to SEA Hub and delivery partner needs.

Notice Period

2 months

Our commitment to diversity and inclusion

We believe that having a diverse and inclusive staff makes for better discussion, better decision

making and better organisational impact. It also better reflects the people, businesses and

communities we support

The Social Enterprise Academy is committed to the active promotion of Equal Opportunities

and the living wage as an employer and in the provision of services to the community

As part of our commitment to diversity and inclusion we are taking active measures to improve

and ensure that our recruitment process is accessible and inclusive.

When you apply for a job with us, you can know that:

The advert language has been pre-assessed for gender bias

Our application form is in word document format, with alternative formats available upon

request

We are happy to discuss reasonable adjustments for your application and/or interview process

We anonymise applications ahead of the shortlisting process


How to Apply 1. Complete our application form and Equality and Diversity monitoring form.

2. Send your application form and Equality and Diversity monitoring form to

[email protected] by 10am, Monday 13th September 2021

3. Please note that interviews will take place on 23rd and 24th September 2021, via Zoom. Follow

ups or further stage interviews may be required and will be in person where possible.

More information available at: https://www.socialenterprise.academy/scot/join-the-team

If you have any questions or if you would like to discuss any reasonable adjustments for the

application or interview process please get in touch:

Karen Veitch | 0131 243 2670| [email protected]

mailto:[email protected]

https://www.socialenterprise.academy/scot/join-the-team



Canada Zambia

Global Gathering – Scotland

Global Gathering

India Australia


leadership | enterprise | learning | social impact

www.socialenterprise.academy

@SEA_Worldwide Social Enterprise Academy

The Social Enterprise Academy is an approved ILM Centre It is a company limited by guarantee registered in Scotland No. 272855 and Scottish Charity SC035936

Social Enterprise Academy International CIC is a community interest company limited by shares, registered in Scotland, Company Number 544394

We would love to hear from you!

For more information, please contact:

[email protected] | 0131 243 2670


International DIGITAL Communications officer

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