International Advantage Session 4: Interview Skills Brent Atwater, BPO Rendy Schrader, CDC Banu...
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Transcript of International Advantage Session 4: Interview Skills Brent Atwater, BPO Rendy Schrader, CDC Banu...
International Advantage Session 4: Interview Skills
Brent Atwater, BPORendy Schrader, CDCBanu Alfar, CDC
Program
Today’s mission Interview structure Communication Non-verbal communication Role plays
Business Casual?
Women Dress/Skirt Heels Make-up?Men Khakis or dress
pants No tennis shoes Tie or jacket
Finishing Touches
DON’Ts Use heavy perfume Wear native dress Eat garlic/onion
DO’S Use deodorant Mints Use a lint brush Check teeth/hair Tuck in Other thoughts
Interview Structure
Be on time Greetings/offer resume Small talk, 5 minutes Interview questions 15-20 minutes Interviewee questions, 5-10
minutes Graceful exit
Communication
Greetings Introductions What to say Keeping their attention Visa questions Graceful exits
Greetings
Hi Hello
Jane, John Ms. Smith/Mr.
Jones Madame/
Ma’am/Sir
Introductions
Let me introduce myself: My name is (s-l-o-o-o-w and clear) I’m ________ (slow and clear) Consider: short version first name
only
Role Play
Be prepared
To answer tough questions To talk about yourself To talk about your best or worst
traits To talk about your former
experience To tell a few accomplishment
stories
“So, tell me about yourself……”
Don’ts Get too personal Talk too much Talk politics Dwell on family Sound practiced
Do’s Tie your story to
business needs Let your personal
traits shine Be straightforward Relax Be professional
Time Fillers
Good question, let me think about that a minute
So, you are asking if……. Can you repeat that question,
please? Wow! No one’s ever asked me
that one before….. Silence is okay, too
Keeping Their Attention
Connect your experience with the company: I’ve _____ You mentioned ______. That’s exactly
what I did in Marketing class/project I’m a great team player You mentioned “globalization” – that’s me
all the way! My real strong point is ______
Non-verbal Communication
Firm hand shake Look at them Maintain good eye contact Smile appropriately Nod if necessary Show enthusiasm Be alert and attentive Maintain good posture Be confident
Interpersonal Traits Confidence, not arrogance Communication skills Cross-cultural adeptness Enthusiasm/Positive Energy Team Player Strong sense of personal accountability/responsibility Honesty/Willingness to learn
Visa Question
Do NOT bring it up on your own Assure them that for internship/1st
year, they have no obligation “If you’re really globalizing, who
could be better?” IF you prove yourself and they help
you apply for an H-1B, you’ll pay for it, and you’ll be loyal for at least 3 years
Graceful Exits
Thank you for your time I appreciate it I will be looking forward to hearing
from you
Role Play and Practice