IntermediaEmpowering Profitability. Expanding Possibilities.

Eric Martorano, Chief Revenue OfficerMark Sher, VP Cloud Voice Solutions

F I N A N C I A L S

~$210MAnnualized revenue run rate

as of June 2017

Intermedia by the NumbersScale – Profitability – Growth

C U S TO M E R S

~111,000Accounts globally as of June 2017

PA RT N E R S

~6,600Active partners as of June 2017

OfficeDatacenter

Additional datacenter in Australia

E M P L O Y E E S

~800

The Business CloudIntegrated business cloud applications help SMBs focus on their business, not their IT

How Intermedia Maintains a Competitive Edge

4

Emphasis on Partner Program, Reliability, Support, Solution Breadth

Productivity and Email

• Choice between Office 365, Exchange Email or Private Cloud deployments• Broader range of features and services • All plans include award-winning support and white-glove migration and

onboarding• Private label channel model (reduces channel conflict, increases partner margin,

enables partner to own the customer)

Voice &Unified Communications

• Enterprise grade 99.999% SLA, security, support, migration

• One-stop shop—breadth of integrated services

• Private label channel model

Backup, File Sync & Share

• Enterprise grade 99.999% SLA, security, support, migration

• 2-in-1 file sharing and backup in one solution

• One-stop shop—breadth of integrated services

• Balance of enterprise-grade security/reliability and ease of use

• Private label channel model

Product Category Why We WinChannel partners prefer

Intermedia for:

✓ White label solutions

✓ Ownership of customer relationship

✓ Control over end user pricing

✓ Flexibility of choosing applications offered

✓ Platform integration with leading business management applications

✓ Security, support and reliability

✓ Go-to-market tools and ease of use

Is the “Voice Myth” holding

your business back?

Mark Sher, VP Cloud Voice Solutionsmsher@intermedia.net

Voice is difficult to understand,

The BIG voice Myth

complex to install and support,

and best sold by “phone guys.”

The truth is, it can be.But, with the right partner and

the right services, it should be

EASY and PROFITABLE.

The BIG voice Myth

OKPROVE IT

The Market Numbers

$12BUCaaS Market

$31BMarket in

2022

17%YoY growth

through 2022

Unit Economics

$11K in Revenue

1Customer

5Seats

1%Churn

< 7Years

So, what if you had 20 customers?

$218KOver 7 years

$31KPer year

$2.5KPer month

Selling

Selling is tough

and sales support

is limited at best

• Online sales training

• Free automated marketing

platform

• Re-brandable material

• Easy online quoting

• Concierge sales support

With Intermedia:

Install & Onboarding

Install is complex

and expensive

With Intermedia:

• No downtime cutovers

• Free onboarding support

• Plug and play phones

• Your lowest cost labor

• Proactive network testing

Support and Billing

With Intermedia:

• Free J.D. Power-certified support

• We handle the taxationSupport and

Billing will eat up

my profits

Network and Quality

Cloud Voice doesn’t

have the quality

and reliability

With Intermedia:

• 99.999% SLA

• Redundant network architecture

• VoIP Scout network testing

• Automatic failover

Value Add

I can’t add value to

someone else's

solution

With Intermedia:

• Online phone configuration

• Network testing

• Bundle with other services

Account Ownership

I can’t own the

customer relationship

With Intermedia:

You own the

entire customer

relationship

So, askyourself

questions:these 3

If voice IS easy (and profitable),

what’s stopping you from getting

in the game?

And, for those in the game, are

you with the right voice partner?

If voice IS easy (and profitable),

what’s stopping your

competitors from selling

voice to YOUR customers?

And, if they sell voice to your

customers, what’s stopping

them from selling the services

you offer?

Scale & feature

richnessMeet needs of small

to mid sized business

99.999% uptimeThe system has to

work all the time!

Tighter mobile &

Desktop IntegrationAnywhere, Anytime,

Any device

Partner / Customer

EnablementEasy to deploy,

manage, and support

ArchitectureAllows quicker

feature development

Unified

communications Easier to enable UC

features

Tighter integration with Office 365 and

other Intermedia and

3rd party apps

Easier to support Partners / customer

analytics

Focus Pillars

REGISTERED PARTNER BENEFITSGiven to all Intermedia Partners

▪ Designated Telesales rep

▪ Ownership of customer

accounts

▪ Free or discounted

Intermedia services for use

at your company

▪ Free migrations with Cloud

Concierge onboarding

▪ Free license for automated

marketing platform

➢ Pre-built,

customizable emails

and social posts

➢ Dynamic landing pages

➢ Real-time analytics

▪ Brandable marketing assets

▪ 24/7 JD Power certified

technical support

▪ Sales Engineer support

▪ Partner Concierge Desk for

Voice sales support

▪ Educational material and

self-paced training

GOLD PARTNER BENEFITSAwarded when doing $1,000+ of MRR in a calendar year

Designated Telesales

support OR Field Sales

support*

Eligibility for Deal Desk

access for discounted

pricing

Eligibility for MDF on

opportunities under

$1k**

Customer prospects

per quarter local to

your zip code

Bi-annual Intermedia

executive updates Bi-annual Intermedia

product roadmap

updates

* Field Sales representatives are determined and assigned based on partner’s geographical location** Proposed business plan and outcome to be provided by partner, then reviewed and agreed upon by Intermedia before funds areallocated

PLATINUM PARTNER BENEFITSAwarded when doing $5,000+ of MRR in a calendar year

Eligibility for MDF on

opportunities under

$10k**

Customer prospects per

quarter local to your

zip code

White glove

automated marketing

support

Technical support Sales Engineer support Partner Concierge Desk support

PRIORITY CALL QUEUING

** Proposed business plan and outcome to be provided by partner, then reviewed and agreed upon by Intermedia before funds areallocated

Thank You