Interim Report- Rakhi

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    INTERIM REPOTOf

    Management Thesis II

    Submitted in

    Partial Fulfilment of

    Post Graduation CourseIn

    Master of Business Administration

    Submitted to: Submitted by:

    Ms Kiran Balani Rakhi R Pillai

    Faculty of Finance 8NBJD017

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    MANAGEMENT THESIS TITLE

    Training and development at any company in India

    Industry Chosen: Hotel

    Ajit Bhawan, Jodhpur

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    Acknowledgement

    It is my proud privilege to express my first word of gratitude to Honble Maharaj

    Suryaveer Singh Ji (M.D. Ajit Group of Hotels) for giving me valuable information regardingtraining and development process at Ajit Bhawan. I owe my special debt of gratitude to Shri

    K.M. Mathur, Administrative Officer/H.R. Manager, Ajit Bhawan for his valuable help and

    guidance in the process of learning corporate skills.

    I also owe a sense of gratitude to all the staff and employees of Ajit Bhawan and in addition

    lastly have all admiration for my parents who have always provided me courage and confidence

    in everything I do.

    Ms. KIRAN BALANI my faculty guide INC Jodhpur is always there for the assistance and

    directs me whenever I was in need of it. I am happy to get her guidance and her sharp

    supervision on my Summer Internship report

    I would like to give sincere thanks to all those who have helped me in some or other way for preparation of my report.

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    Table of Content

    Management Thesis Title

    Acknowledgement

    Executive Summary

    Objective

    Introduction

    Training and development, Importance ( A brief )

    Project progress schedule

    Bibliography

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    Executive summary.

    Training plays a vital role in effective functioning of any company. The efficiency and productivity of worker working in an organization not only depends upon the skills they

    possesses or working environment, they are working in, but also depends upon the policy of the

    company of providing training to the employees according to the demand of the job. There

    remains a gap between the demand of the job and skills of the worker. This gap can be patch up

    by delivering effective training and development programs. The workers get the better

    opportunity to improve themselves and as a result to enhancement of the productivity of the

    organization.

    The objective of the project is to go into the details of Training Need Analysis at the Ajit

    Bhawan. Here in this project I tried to find out the fields in which its employees need training.

    Here it was a live project. A training calendar for the company will be prepared on the basis of

    the findings of this project.

    Consequently the ultimate goal of this project in HRD is to study and analysis the training need

    in the way of measuring the development of trainees.

    Research instruments approach used in this study was personal filling up of Questionnaire. Then

    accordingly a study was made on the feedback given by respondents.

    The data was collected through well structured questionnaires. About 30 employees were

    considered for the sample size out of 180 employees. This survey was carried out in various

    departments of the organization

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    Objective

    For every problem there is a research. As all the researches are based on some and my study is

    also based upon some objective and these are as follows

    To understand the whole Training and development process

    To go into the details of Training need Analysis

    To come out with conclusion and suggestion based on my studies

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    Introduction

    Set in the serene desert of Rajasthan, Ajit Bhawan stands as on oasis of hospitality and warm

    Rajput charm. Built exclusively for Maharaj Sir Ajit Singhji the younger brother of Maharaja

    Umaid Singhji of the erstwhile Jodhpur state, Ajit Bhawan is vibrantly alive with the

    personalized hospitality provided by the late Maharaja's family who still live here.

    The doors of this truly traditional yet subtlety contemporary estate are open to you. Ajit Bhawan

    offers you Old World elegance, with the modern comforts of a classic heritage hotel and the

    essence of being a guest of the Maharaj's family. Every suite is unique with a distinctive feel of

    the Raj. Antiques from various periods and photographs from the family archives create an

    ambiance that suggests a private home rather than a hotel room. These suites have luxurious

    marble bathrooms and all modern amenities.

    Basic Facts

    City: Jodhpur

    State: Rajasthan

    Location: Near Circuit House, Jodhpur, Rajasthan, India; 3 kilometers from the airport

    Rooms: 81 Rooms

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    History:

    Ajit Bhawan Palace in Jodhpur is a magnificent mansion built by Maharaja Ajit Singhji

    Maharaja Ajit Singhji Maharaja Suryaveer Singhji

    Of Jodhpur. The palace had been the home to the Maharaja at one point of time. Like all other

    mansions built by Maharaja Ajit Singhji of Jodhpur, this huge mansion also allures you with its

    royal appeal and unmatched sophistication. Following the latest trends, this royal palace has

    been transformed into heritage hotel at present, but still now, a part of this palace is occupied by

    the royal family. This one is believed to be India's first heritage hotel

    All the Maharajas of Jodhpur lived and they ruled from the Jodhpur Fort, the Meharangarh.

    Around a hundred years ago the Maharaja of Jodhpur decided to build a palace called the Umed

    Bhawan Palace. His younger brother Maharaj Ajit Singh who was the Prime Minister of the

    state was allotted space to make his home. The Ajit Bhawan was designed by an English

    architect and was executed in the Jodhpur stone.

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    Incorporating the traditional style of gardens the building was proportionately built with two

    floors in mind. The high ceiling ground floor had a mezzanine section regulating cool air

    circulation and keeping the rooms cool from the scorching sun in the summer. The Zennana or

    the womans chambers were on the first floor. The gates to this section of the Ajit Bhawan

    Palace were guarded by specialized and trained units. The chances of men wandering in the

    section of the house were so slim that ladies would comfortably float effortlessly without a veil,

    in spite of the decorum of strict Parda. (a custom where the veil hides the face).

    A bell would sound alarming all to clear, when Rani Ajit Singh would head down the grand

    staircase to the lady's porch, which had huge swinging doors that would come close once the

    Buick would be parked for her Highness.

    The main courtyard was a meeting place for a local dignitaries and people from the villages. The

    jails, stables, a temple and our own well were part of the right wing of the house. On the left

    wing there was a orchard and in the front of the house the large gardens.

    The roof of the house has interesting latticework and if interconnected two staircases that once

    led to the ladies wing of the house.

    Accommodation:

    Ajit Bhawan offers you the promise of a wonderful holiday where you will be greeted with a

    heart warming welcome and experience the very best of class, style and comfort. There are 81

    rooms at Hotel Ajit Bhawan.

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    All the rooms have telephone, TV, Mini bars, Air conditioning, Wi-Fi, Electronic Safe,

    Tea/Coffee Makers, and Hair Dryers.

    Dining:

    Dining at The Ajit Bhawan is an occasion by itself. Our smorgasbord of gourmet restaurants is

    your ticket to sampling tasty treats from around the world. Delicious and traditional flavors are

    carefully prepared for the evening dinner. For lunch and breakfast you also have a choice of

    ordering from the house menu.

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    The well laid mutlicuisine restaurant at the royal chamber offers delectable dishes from Indian,

    Marwari and Rajasthani cuisines.

    Business and Banquets:

    Superb Conference and banquet facilities are available at hotel Ajit Bhawan. The meeting rooms

    and boardrooms at Ajit Bhawan Palace are finely appointed with all the necessary modern

    electronic equipments. Arrangements are made to handle large-scale business seminars and

    meetings.

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    2. RESEARCH METHODOLOGY

    Research can be defined as a scientific and systematic search for pertinent information in any

    branch of knowledge. It is the pursuit of truth with the help of study, observation, comparison

    and experiment. Research is, thus, an original contribution to the existing stock of knowledgemaking for its advancement.

    2.1 OBJECTIVES OF RESEARCH:

    Research inculcates scientific and inductive thinking and it promotes the development of logical

    habits of thinking and organization. The purpose of research is to discover answer to question

    through the application of scientific procedures. The main aim of research is to find out the

    hidden truth, which has not been discovered yet. Though each research study has its own

    specific purpose, we may think of research objectives as falling not a number of following broad

    groupings:

    To gain familiarity with a phenomenon or to achieve new insights into it (Exploratory or

    formularize research studies)

    To portray accurately the characteristics of a particular individual, situation or a group

    (Descriptive research studies)

    To determine the frequency with which something occurs or with which it is associated with

    something else (Diagnostic Research Studies)

    To test a hypotheses of a casual relationship between variables (hypothesis testing research

    studies)

    This research is an amalgamation of both formularize as well as descriptive Research, as it

    reflects on the present satisfaction level of the employees at Strides Arcolab regarding the

    various training and development programmes being conducted here. In the process, it also aims

    to collect more detailed information on the subject of training and development itself.

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    Training and Development

    Every organization needs to have well- trained and experienced people to perform the

    activities. If the current or potential job occupant can meet this requirement, training is notimportant. But when this is not the case then it becomes necessary to raise the skill levels andincrease the versatility and adaptability of employees. Inadequate job performance or a decline in

    productivity or change resulting out of job redesigning or a technological break-through requiressome type of training and development efforts. As the job becomes more complex theimportance of employees development also increases. In a rapidly changing society, employeestraining and development is not only an activity that is desirable but also an activity that anorganization must commit resources to if it is to maintain a viable and knowledgeable work force.

    In every organization appropriate training program is very necessary to achieve thetraining objective. A training policy represents commitment of top management to employeetraining. It consists to rules & procedure concerning depends on best training policy in thecompany. Hence we can say that an ideal training program indicate the intention of the companyto develop its employee. A good training policy therefore should be conducted to accelerate thegrowth of employees in organization.

    Worker must be trained to operate machines, reduce scrap & avoid accidents. It is notonly the workers who need training. Supervisor, manager and executive also need to bedeveloped in order to grow and acquire maturity of thought and action.

    Training & development is an ongoing process in any organization. It is any attempt toimprove current or future employee performance by increasing employees ability to perform,usually by changing his attitudes and skill towards work.

    IMPORTANCE OF TRAINING

    Training is the cornerstone of sound management as its makes employees moreeffective and productive. It is actively and intimately connected with the personnel managerial

    activities. It is an integral part of the whole management.

    Training is a practical and vital necessity because apart from the other advantages, itenables employees to develop and rise within the organization and increases their marketvalue, earning power and job security. Training moreover, increases the morale of theemployees , for it help in reducing dissatisfaction, complaints, grievances , absenteeism andreduces the turnover rate. Further , trained employees make a better and economical use of

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    material and equipment, therefore wastage and spoilage are lessened and need for constantsupervision is reduced.

    In other word effective training has following advantages:-

    Increases the knowledge, skill and attitude of the employees.

    Increased job satisfaction and morale among employees

    Increased employee motivation

    Increased efficiencies in processes, resulting in financial gain

    Increased capacity to adopt new technologies and methods

    Increased innovation in strategies and products

    Reduced employee turnover

    Enhanced company image, e.g., conducting ethics training

    Risk management, e.g., training about sexual harassment, diversity training

    All the above will lead to

    Increasing Profits: - As the employees know how to do their work in the

    right way, will lead to decrease in cost and increase in profits.

    Reducing Employees Turnover: - As the employees know how to do their

    work in order to achieve the organizational will lead to less anxiety and

    increase in loyalty.

    Increasing Customer Loyalty :- As the customers are getting the product at the righttime and according to their demand will lead to customer loyalty and will help in gaining

    new customers as well.

    To achieve all this requires not only active participation from the organization but alsothe faculty members and the employees.

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    Project Progress Schedule

    S.No. Chapters Activities Status

    1 Chapter I Develop the objectives and methodologies to beadopted for the project

    Completed

    2 Chapter II Give overview About Ajit Bhawan , Jodhpur Completed

    3 Chapter III Explained Training and development and itsimportance

    Completed

    4 Chapter IV Collect the relevant data and conduct survey and somesort of secondary data and analysis of relevant data.

    Work inProgress

    5 Chapters V Give the findings and conclusions. Work inProgress

    6 Chapter VI Concluding Project and Give recommendations. Work inProgress

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    Bibliography

    BOOKS

    Human Resource Management (Page No: 234-237) - Rao, V.S.P.Human Resource Management Gary Dessler.

    Strategic Human Resource Management Srinivas R Kandula.

    Hotels For Tourism Development Dr. Jagmohan Negi, Metropolitan Book Co. Pvt.

    Ltd.

    WEBSITES

    www.ajitbhawan.com

    www.citehr.com

    www.wikipedia.com

    www.rajasthan.mapsofindia.org

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