Interim Report- Rakhi
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Transcript of Interim Report- Rakhi
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INTERIM REPOTOf
Management Thesis II
Submitted in
Partial Fulfilment of
Post Graduation CourseIn
Master of Business Administration
Submitted to: Submitted by:
Ms Kiran Balani Rakhi R Pillai
Faculty of Finance 8NBJD017
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MANAGEMENT THESIS TITLE
Training and development at any company in India
Industry Chosen: Hotel
Ajit Bhawan, Jodhpur
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Acknowledgement
It is my proud privilege to express my first word of gratitude to Honble Maharaj
Suryaveer Singh Ji (M.D. Ajit Group of Hotels) for giving me valuable information regardingtraining and development process at Ajit Bhawan. I owe my special debt of gratitude to Shri
K.M. Mathur, Administrative Officer/H.R. Manager, Ajit Bhawan for his valuable help and
guidance in the process of learning corporate skills.
I also owe a sense of gratitude to all the staff and employees of Ajit Bhawan and in addition
lastly have all admiration for my parents who have always provided me courage and confidence
in everything I do.
Ms. KIRAN BALANI my faculty guide INC Jodhpur is always there for the assistance and
directs me whenever I was in need of it. I am happy to get her guidance and her sharp
supervision on my Summer Internship report
I would like to give sincere thanks to all those who have helped me in some or other way for preparation of my report.
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Table of Content
Management Thesis Title
Acknowledgement
Executive Summary
Objective
Introduction
Training and development, Importance ( A brief )
Project progress schedule
Bibliography
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Executive summary.
Training plays a vital role in effective functioning of any company. The efficiency and productivity of worker working in an organization not only depends upon the skills they
possesses or working environment, they are working in, but also depends upon the policy of the
company of providing training to the employees according to the demand of the job. There
remains a gap between the demand of the job and skills of the worker. This gap can be patch up
by delivering effective training and development programs. The workers get the better
opportunity to improve themselves and as a result to enhancement of the productivity of the
organization.
The objective of the project is to go into the details of Training Need Analysis at the Ajit
Bhawan. Here in this project I tried to find out the fields in which its employees need training.
Here it was a live project. A training calendar for the company will be prepared on the basis of
the findings of this project.
Consequently the ultimate goal of this project in HRD is to study and analysis the training need
in the way of measuring the development of trainees.
Research instruments approach used in this study was personal filling up of Questionnaire. Then
accordingly a study was made on the feedback given by respondents.
The data was collected through well structured questionnaires. About 30 employees were
considered for the sample size out of 180 employees. This survey was carried out in various
departments of the organization
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Objective
For every problem there is a research. As all the researches are based on some and my study is
also based upon some objective and these are as follows
To understand the whole Training and development process
To go into the details of Training need Analysis
To come out with conclusion and suggestion based on my studies
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Introduction
Set in the serene desert of Rajasthan, Ajit Bhawan stands as on oasis of hospitality and warm
Rajput charm. Built exclusively for Maharaj Sir Ajit Singhji the younger brother of Maharaja
Umaid Singhji of the erstwhile Jodhpur state, Ajit Bhawan is vibrantly alive with the
personalized hospitality provided by the late Maharaja's family who still live here.
The doors of this truly traditional yet subtlety contemporary estate are open to you. Ajit Bhawan
offers you Old World elegance, with the modern comforts of a classic heritage hotel and the
essence of being a guest of the Maharaj's family. Every suite is unique with a distinctive feel of
the Raj. Antiques from various periods and photographs from the family archives create an
ambiance that suggests a private home rather than a hotel room. These suites have luxurious
marble bathrooms and all modern amenities.
Basic Facts
City: Jodhpur
State: Rajasthan
Location: Near Circuit House, Jodhpur, Rajasthan, India; 3 kilometers from the airport
Rooms: 81 Rooms
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History:
Ajit Bhawan Palace in Jodhpur is a magnificent mansion built by Maharaja Ajit Singhji
Maharaja Ajit Singhji Maharaja Suryaveer Singhji
Of Jodhpur. The palace had been the home to the Maharaja at one point of time. Like all other
mansions built by Maharaja Ajit Singhji of Jodhpur, this huge mansion also allures you with its
royal appeal and unmatched sophistication. Following the latest trends, this royal palace has
been transformed into heritage hotel at present, but still now, a part of this palace is occupied by
the royal family. This one is believed to be India's first heritage hotel
All the Maharajas of Jodhpur lived and they ruled from the Jodhpur Fort, the Meharangarh.
Around a hundred years ago the Maharaja of Jodhpur decided to build a palace called the Umed
Bhawan Palace. His younger brother Maharaj Ajit Singh who was the Prime Minister of the
state was allotted space to make his home. The Ajit Bhawan was designed by an English
architect and was executed in the Jodhpur stone.
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Incorporating the traditional style of gardens the building was proportionately built with two
floors in mind. The high ceiling ground floor had a mezzanine section regulating cool air
circulation and keeping the rooms cool from the scorching sun in the summer. The Zennana or
the womans chambers were on the first floor. The gates to this section of the Ajit Bhawan
Palace were guarded by specialized and trained units. The chances of men wandering in the
section of the house were so slim that ladies would comfortably float effortlessly without a veil,
in spite of the decorum of strict Parda. (a custom where the veil hides the face).
A bell would sound alarming all to clear, when Rani Ajit Singh would head down the grand
staircase to the lady's porch, which had huge swinging doors that would come close once the
Buick would be parked for her Highness.
The main courtyard was a meeting place for a local dignitaries and people from the villages. The
jails, stables, a temple and our own well were part of the right wing of the house. On the left
wing there was a orchard and in the front of the house the large gardens.
The roof of the house has interesting latticework and if interconnected two staircases that once
led to the ladies wing of the house.
Accommodation:
Ajit Bhawan offers you the promise of a wonderful holiday where you will be greeted with a
heart warming welcome and experience the very best of class, style and comfort. There are 81
rooms at Hotel Ajit Bhawan.
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All the rooms have telephone, TV, Mini bars, Air conditioning, Wi-Fi, Electronic Safe,
Tea/Coffee Makers, and Hair Dryers.
Dining:
Dining at The Ajit Bhawan is an occasion by itself. Our smorgasbord of gourmet restaurants is
your ticket to sampling tasty treats from around the world. Delicious and traditional flavors are
carefully prepared for the evening dinner. For lunch and breakfast you also have a choice of
ordering from the house menu.
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The well laid mutlicuisine restaurant at the royal chamber offers delectable dishes from Indian,
Marwari and Rajasthani cuisines.
Business and Banquets:
Superb Conference and banquet facilities are available at hotel Ajit Bhawan. The meeting rooms
and boardrooms at Ajit Bhawan Palace are finely appointed with all the necessary modern
electronic equipments. Arrangements are made to handle large-scale business seminars and
meetings.
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2. RESEARCH METHODOLOGY
Research can be defined as a scientific and systematic search for pertinent information in any
branch of knowledge. It is the pursuit of truth with the help of study, observation, comparison
and experiment. Research is, thus, an original contribution to the existing stock of knowledgemaking for its advancement.
2.1 OBJECTIVES OF RESEARCH:
Research inculcates scientific and inductive thinking and it promotes the development of logical
habits of thinking and organization. The purpose of research is to discover answer to question
through the application of scientific procedures. The main aim of research is to find out the
hidden truth, which has not been discovered yet. Though each research study has its own
specific purpose, we may think of research objectives as falling not a number of following broad
groupings:
To gain familiarity with a phenomenon or to achieve new insights into it (Exploratory or
formularize research studies)
To portray accurately the characteristics of a particular individual, situation or a group
(Descriptive research studies)
To determine the frequency with which something occurs or with which it is associated with
something else (Diagnostic Research Studies)
To test a hypotheses of a casual relationship between variables (hypothesis testing research
studies)
This research is an amalgamation of both formularize as well as descriptive Research, as it
reflects on the present satisfaction level of the employees at Strides Arcolab regarding the
various training and development programmes being conducted here. In the process, it also aims
to collect more detailed information on the subject of training and development itself.
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Training and Development
Every organization needs to have well- trained and experienced people to perform the
activities. If the current or potential job occupant can meet this requirement, training is notimportant. But when this is not the case then it becomes necessary to raise the skill levels andincrease the versatility and adaptability of employees. Inadequate job performance or a decline in
productivity or change resulting out of job redesigning or a technological break-through requiressome type of training and development efforts. As the job becomes more complex theimportance of employees development also increases. In a rapidly changing society, employeestraining and development is not only an activity that is desirable but also an activity that anorganization must commit resources to if it is to maintain a viable and knowledgeable work force.
In every organization appropriate training program is very necessary to achieve thetraining objective. A training policy represents commitment of top management to employeetraining. It consists to rules & procedure concerning depends on best training policy in thecompany. Hence we can say that an ideal training program indicate the intention of the companyto develop its employee. A good training policy therefore should be conducted to accelerate thegrowth of employees in organization.
Worker must be trained to operate machines, reduce scrap & avoid accidents. It is notonly the workers who need training. Supervisor, manager and executive also need to bedeveloped in order to grow and acquire maturity of thought and action.
Training & development is an ongoing process in any organization. It is any attempt toimprove current or future employee performance by increasing employees ability to perform,usually by changing his attitudes and skill towards work.
IMPORTANCE OF TRAINING
Training is the cornerstone of sound management as its makes employees moreeffective and productive. It is actively and intimately connected with the personnel managerial
activities. It is an integral part of the whole management.
Training is a practical and vital necessity because apart from the other advantages, itenables employees to develop and rise within the organization and increases their marketvalue, earning power and job security. Training moreover, increases the morale of theemployees , for it help in reducing dissatisfaction, complaints, grievances , absenteeism andreduces the turnover rate. Further , trained employees make a better and economical use of
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material and equipment, therefore wastage and spoilage are lessened and need for constantsupervision is reduced.
In other word effective training has following advantages:-
Increases the knowledge, skill and attitude of the employees.
Increased job satisfaction and morale among employees
Increased employee motivation
Increased efficiencies in processes, resulting in financial gain
Increased capacity to adopt new technologies and methods
Increased innovation in strategies and products
Reduced employee turnover
Enhanced company image, e.g., conducting ethics training
Risk management, e.g., training about sexual harassment, diversity training
All the above will lead to
Increasing Profits: - As the employees know how to do their work in the
right way, will lead to decrease in cost and increase in profits.
Reducing Employees Turnover: - As the employees know how to do their
work in order to achieve the organizational will lead to less anxiety and
increase in loyalty.
Increasing Customer Loyalty :- As the customers are getting the product at the righttime and according to their demand will lead to customer loyalty and will help in gaining
new customers as well.
To achieve all this requires not only active participation from the organization but alsothe faculty members and the employees.
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Project Progress Schedule
S.No. Chapters Activities Status
1 Chapter I Develop the objectives and methodologies to beadopted for the project
Completed
2 Chapter II Give overview About Ajit Bhawan , Jodhpur Completed
3 Chapter III Explained Training and development and itsimportance
Completed
4 Chapter IV Collect the relevant data and conduct survey and somesort of secondary data and analysis of relevant data.
Work inProgress
5 Chapters V Give the findings and conclusions. Work inProgress
6 Chapter VI Concluding Project and Give recommendations. Work inProgress
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Bibliography
BOOKS
Human Resource Management (Page No: 234-237) - Rao, V.S.P.Human Resource Management Gary Dessler.
Strategic Human Resource Management Srinivas R Kandula.
Hotels For Tourism Development Dr. Jagmohan Negi, Metropolitan Book Co. Pvt.
Ltd.
WEBSITES
www.ajitbhawan.com
www.citehr.com
www.wikipedia.com
www.rajasthan.mapsofindia.org
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