Interactive Dashboard in CSSD - Hospital Authority · 2017. 7. 26. · Central Sterile Supply...
Transcript of Interactive Dashboard in CSSD - Hospital Authority · 2017. 7. 26. · Central Sterile Supply...
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Interactive Dashboard in CSSD
Improve Communication with No Extra Resources
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Central Sterile Supply Department and Theatre Sterile Supply Unit (CSSD&TSSU)
United Christian Hospital, KEC
LAI WH (Presenter),
CHENG LY, LEUNG L, TSE WY, CHAN YY, LAI YY, CHAU KH, AU YEUNG SH
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Interactive Dashboard in CSSD Improve Communication with No Extra Resources
The Layout of the Dashboard
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1
Background
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Background
Decontamination Area (DA), Packing Area (PA), Sterilization Area and Sterile Store.
Communication is important.
4 Functional Areas in CSSD
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Decontamination Area (DA)
Packing Area (PA)
Sterilization Area
6
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Background
Communication between PA and DA using walkie-talkies.
• Audio not clear
• PA need to write down message
• Transcription error
In the past…
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Modernize and Enhance the Communication between the PA and the DA
Objective
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2
How?
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Methodology
Components: TV Screen, Computers, Office Software, Intranet
Tools
Intranet
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Methodology
The Dashboard communicates through the web-based interface.
The idea was similar to WhatsApp…
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Methodology
Frequently-used phases
Pull-down menu
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Methodology
Large TV Screen View
Dashboard View
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3
Analysis
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Pros and Cons
Cons Pros
Reduce paper work
All staff can check the records in PC
Clear and easy to search & save the records
Operators need time to accept new practice
PC is necessary
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Result & Outcome
67% Positive 83%
Overall users’ experiences Response rate
Positive : 67%
Natural : 33%
Negative : 0%
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Q&A Time! Thank You