Intelligent Mail and Start-the-Clock

®

Customer Supplier Agreements

Presented by

Pritha Mehra Vice President, Business Mail Entry

Friday, October 17, 2008

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Intelligent Mail and Start-the-Clock

Service Measurement Review

Intelligent Mail Implementation

Start-the-Clock

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For Market-Dominant products: First-Class single piece

First-Class presort

Periodicals

Standard mail (origin and destination entry)

Package Service (4 products combined)► Single piece parcel post► Media mail► Bound printed matter► Library mail

Special services; and Single piece international mail

Service Measurement Review Reporting Requirements

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Essentials of Service Measurement:

Three data points required:

► “Start-the-clock”; when the mail entered USPS network

► “Stop-the-clock”; when did USPS effect, or in some cases attempt, delivery

► Established Service Standard for comparison


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Service Measurement Approaches:

External Measurement (EXFC or EXFC-like)

Internal (only uses USPS captured data)

Hybrid (combination of internal and external)


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Hybrid Measurement:

Will leverage the implementation of Intelligent Mail in May 2009

Applies to:

► First-Class (Presort)► Standard► Periodicals

Supplements mail scans from internal Intelligent Mail system with externally collected data


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Start-the-Clock

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Today► The Intelligent Mail barcode

May 2009► Basic Option► Full-Service Option

Full Service supports Hybrid Service Measurement approach


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Intelligent Mail ImplementationFull Service Option

Requirements for Full-Service Option:

Unique Intelligent Mail barcodes on letter and flat mailpieces

Unique Intelligent Mail Tray barcodes on tray and sack Intelligent Mail Tray Labels

Unique Intelligent Mail Container barcodes on Intelligent Mail Container Placards

Electronic documentation

Appointment scheduling using FAST (when required)

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6060 PRIMACY PKWY STE 201

MEMPHIS TN 38188Address Change Service

John Doe

6449 AMBERVIEW CV

MEMPHIS TN 38141 - 8346

Unique IDs allow tracking of “nested” pieces as they are containerized

Unique Container Barcode

Unique Mailpiece Barcode

Unique Tray Barcode


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Barcode ID with Optional Endorsement Line Service Type Mailer ID Serial Number Delivery Point ZIP Code

Mailer IDMailer IDEx: “123456” USPS assigned

Serial Serial NumberNumber

Ex: “200800001”

Mailer assigned

Service TypeService TypeEx: “700” for

First-Class Mail

Routing CodeRouting CodeEx: 6449

Amberview Ct., Memphis, TN 38141834649

Barcode IDBarcode IDEx: “00” for Mixed AADC

Unique Intelligent Mail Barcode on Letter and Flat Mailpieces


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Existing Legacy Label

Transitional 10/24-digit Intelligent Mail Tray Label

Future 24-digit Intelligent Mail

Tray Label

Unique Intelligent Mail Tray Barcodes on Tray and Sack Intelligent Mail Tray Labels


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Unique Intelligent Mail Tray Barcodes on Tray and Sack Intelligent Mail Tray Labels

ZIP™ CodeZIP™ CodeEx: Memphis, TN “38141”

Content Content Identification Identification Number (CIN)Number (CIN)

3-digits describing the

tray

Processing Processing CodeCode

Ex: “1” for Automation Compatible

Serial Serial Number Number Ex:“20080001” Mailer Assigned

Mailer IDMailer IDEx: “123456”

USPS Assigned

Label Label TypeType

Ex: “1” for 6-digit MID


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Two sizes are allowed: 8"x11" label and 4"x7" adhesive label

The 8”x11” allows for a specific mailer area

Labels must be affixed to the outside of the shrinkwrap or container

8" x 11"

8" x 11"

4" x 7"

4" x 7"

MAILER/ACCEPTANCE UNIT AREA

Unique Intelligent Mail Container Barcodes on Intelligent Mail Container Placards


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Unique Intelligent Mail Container Barcodes on Intelligent Mail Container Placards

Application Application IdentifierIdentifier

“99”

Type Type IndicatorIndicator

“M”

Mailer IDMailer IDUSPS Assigned, Ex:

“123456”

Serial NumberSerial NumberMailer Assigned,

Ex: “200800000001”

The former container label did not contain a barcode


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Electronic documentation methods available now

► Postal Wizard

► Mail.dat

► Wizard Web Services

Available in 2009

► Postal Wizard

► Mail.dat

► Mail.XML

Electronic Documentation


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Visibility & Service Measurement

Service Measurement

Visibility

Electronic Mailing

Information & Payment

ReconcileElectronic

Documentation with physical mail pieces

Record/Scan at Entry

InductionStart-the-Clock

Electronic Advance

Notification

Unique BarcodesMail Preparation

ScanIn-Process

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Address Correction

Start-the-clock

Price in the Fall 2009


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Start-the-Clock



Start-the-Clock

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Acceptance of business mail► Entered at the BMEU

► Plant Verified Drop Shipment

► DMU Verified, Mailer Transported

► DMU Verified, USPS Transported

Start-the-Clock

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Critical Acceptance Time: The latest time mail can be presented for verification for Day Zero processing

Critical Entry Time: The latest time mail can be presented to postal operations for Day Zero processing

Customer Supplier Agreements (CSA): The CSA is a standardized agreement between the USPS and mailer which confirms the origin-entry preparation requirements, the acceptance window, and schedule of transportation times for all origin entered mail classes

Start-the-Clock

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► Critical Acceptance Time (CAT) based upon the Critical Entry Time (CET) of the Plant for each class taking into consideration the time it takes to verify the mail load of the BME

► Start-the-Clock Day 0 applies to all mailings received prior to CAT

► Customer Supplier Agreements (CSA) for large mailers desiring to deposit their mail after posted CAT as they do additional sortation

► Determining deposit times/CATs throughout workday for large mailers through Customer Supplier Agreements

BMEU Origin EntryStart-the-Clock Event

Start-the-Clock

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Here’s an example for Mail Deposited at a BMEU:

►The hours of operation for BMEU are 8:00 am to 7:00 pm

►The Critical Acceptance Time for First-Class is 5:00 pm

►The mail arrives at 2:45 pm on October 16

►The verification start time is 4:30 pm on Oct. 16

►The verification complete time is 5:15 pm on Oct. 16

►Mail passes verifications

►The Start-the-Clock Day 0 is Oct. 16 based upon the mail arrival time of 2:45

BMEU Origin EntryStart-the-Clock Event

Start-the-Clock

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► FAST appointment must be scheduled prior to CET for Day 0 processing

► On Time Arrival (met appointment time)» Start-the-Clock Day 0 is the Arrival Date

► Early Arrival» Start-the-Clock Day 0 is Arrival time or Unload start time,

whichever is first

► Late Arrival» Start-the-Clock Day 0 based on Unload start time; unload start

time must be prior to CET for Day 0 processing

Plant Verified Drop Shipment Start-the-Clock Event

Start-the-Clock

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Here’s an example for Drop-ship Mail Inducted at a Plant:

►The hours of operation for the Plant is 06:00 am to 24:00

►The Critical Entry Time for Standard Mail is 16:00 pm

►The appointment time is 15:45 pm on Oct. 16

►The mail arrives at 15:00 on Oct. 16

►Mail is unloaded at 16:15 pm on Oct. 16

►The Start-the-Clock Day-0 is Oct. 16 based upon the appointment time of 15:45 and the mail arrival prior to the appointment of 15:00

Plant Verified Drop ShipmentStart-the-Clock Event

Start-the-Clock

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DMU Verified, Mailer TransportedStart-the-Clock Event

►Same as Plant Verified Drop Shipment

►FAST appointment must be scheduled prior to CET for Day processing

►On Time Arrival (met appointment time)» Start-the-Clock Day 0 is the Arrival Date

►Early Arrival» Start-the-Clock Day 0 is Arrival time or Unload start time,

whichever is first

►Late Arrival» Start-the-Clock Day 0 based on Unload start time; unload start

time must be prior to CET for Day 0 processing

Start-the-Clock

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DMU Verified, USPS TransportedStart-the-Clock Event

► Establish CSA for Origin Entered mail

► Critical Acceptance Time (CAT) for each trailer dispatch is based upon the Critical Entry Time (CET) of the processing facility

► The transportation time between the Detached Mail Unit and the Processing Facility, as well as mail verification time must be taken into account when determining CAT

► Additional Presort separations are agreed upon for mail to determine Start-the-Clock by dispatch

► Container readiness per the Start-the-Clock rules established in the CSA is validated by the DMU acceptance clerk

Start-the-Clock

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Question Time

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Special Email Address

[email protected]

We want to hear from you.

If you have additional questions about a subject, if you want to offer feedback and suggestions regarding

the presentation, use this email account.

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Next Week

Friday, October 24, 2008, at 11:00 a.m.

Customer Supplier Agreements

Presented by:

Pritha MehraVice President, Business Mail Entry

and

Susan PlonkeyVice President, Business Customer Relations

Have a good weekend!

Intelligent Mail and Start-the-Clock

Documents

Transcript of Intelligent Mail and Start-the-Clock