Integrated Thinking: The Answer to Enterprise IT's Perpetual Struggle.
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A mere 39% of surveyed business decision-makers say that IT has the ability to regularly deliver on time and on budget. Top obstacles IT organizations face in developing and enhancing in-house developed applications. Enterprise application development teams struggle to keep up 56 % Ever-changing business and user requirements 50 % We are trying to do too much at once 34 % Lack of clear executive direction 34 % Lack of the right development talent 32 % Lack of stakeholder consensus Take back responsibility for great applications with integrated thinking. Task integrated design with people who understand both business and technology. Measure every design decision based on its impact on user experience. Only 20% of IT decision makers surveyed reported that they are very satsified with the user experience of their customer-facing Web applications and only 14% were very satisfied with their customer-facing mobile applications. ’On-time’ and ‘on-budget’ are certainly important , but they are not the ultimate measurements of success. Is IT creating usable, useful, and desirable applications that drive ROI? In-house development teams do an “OK” job, but most fail to “WOW” How can IT do a beer job to meet their users’ needs for beer soſtware? Dissatisfied or Neutral Are you satisfied with your IT department’s ability to meet your technology needs? Are you satisfied with your IT department’s understanding of what you need to be successful? Business’ satisfaction level with its IT department is lower than 50% Application development teams are needed and more relevant than ever before. But, the struggle continues despite adopting agile methods and digesting a constant flow of new soſtware development tools, technologies, and cloud services. WHY? 55 % Dissatisfied or Neutral 54 % In-house developed mobile applications In-house developed web applications The Answer To Enterprise IT’s Perpetual Struggle Integrated Thinking: very satisfied 20 % very satisfied 14 % can’t deliver 61 % Complexity, lack of priorities and direction, and siloes in the organization Integrated thinking = combine and conquer Application development teams need to see the big picture, making design decisions from all perspectives: business goals, customer experience, business processes, employees, technology, architecture and integration. Source: "Integrated Thinking: The Answer to Enterprise IT's Perpetual Struggle", October 2013 A commissioned study by Forrester Consulting on behalf of EffectiveUI www.effectiveui.com/integratedthinking
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This infographic is based on a study commissioned by EffectiveUI and conducted by Forrester Consulting, which uncovered the reasons why enterprise application development teams struggle to keep up with workload and deadlines. The detailed results are included in a special report, along with the benefits of an Integrated Thinking approach as a solution. The full report can be found at http://www.effectiveui.com/integratedthinking/.
Transcript of Integrated Thinking: The Answer to Enterprise IT's Perpetual Struggle.
A mere 39% of surveyed business decision-makerssay that IT has the ability to regularly deliver on timeand on budget.
Top obstacles IT organizations face in developing and enhancingin-house developed applications.
Complexity, lack of priorities and direction, and siloes in the organization
Enterprise application development teams struggle to keep up
56%
Ever-changing business and user
requirements 50%
We are tryingto do too much
at once
34%
Lack of clear executive
direction 34%
Lack of the right development
talent
32%
Lack ofstakeholderconsensus
Take back responsibilityfor great applications with integrated thinking.
Task integrated design with people who understand both business and technology.
Measure every design decision based on its impact on user experience.
Only 20% of IT decision makers surveyed reported that they are very satsified with the user experience of their customer-facing Web applications and only 14% were very satisfied with their customer-facing mobile applications.
’On-time’ and ‘on-budget’ are certainly important , but they are not the ultimate measurements of success.
Is IT creating usable, useful, and desirable applications that drive ROI?
In-house development teams do an “OK” job, but most fail to “WOW”
How can IT do a be�er job to meet their users’ needs for be�er so�ware?
Dissatisfied or Neutral
Are you satisfied with your IT department’s ability to meet your technology needs?
Are you satisfied with your IT department’s understanding of what you need to be successful?
Business’ satisfaction level with its IT department is lower than 50%
Application development teams are needed and more relevant than ever before. But, the struggle continues despite adopting agile methods and digesting a constant flow of new so�ware development tools, technologies,and cloud services.
WHY?
55%
Dissatisfied or Neutral
54%
In-house developedmobile applications
In-house developedweb applications
The Answer To EnterpriseIT’s Perpetual Struggle
Integrated Thinking:
very satisfied20%
very satisfied14%
can’t deliver61%
Complexity, lack of priorities and direction, and siloesin the organization
Integrated thinking = combine and conquer Application development teams need to see the big picture,making design decisions from all perspectives: business goals,customer experience, business processes, employees,technology, architecture and integration.
Source:
"Integrated Thinking: The Answer to Enterprise IT's Perpetual Struggle", October 2013
A commissioned study by Forrester Consulting on behalf of EffectiveUI
www.effectiveui.com/integratedthinking
