INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS...

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INTEGRATED EFTPOS

Transcript of INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS...

Page 1: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

INTEGRATED EFTPOS

Page 2: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

Integrated EFTPOS & Your POS

1. How to process a Savings/ Cheque EFTPOS transaction.

2. What a “Declined” Savings/ Cheque transaction looks like.

3. How to process a Savings/ Cheque EFTPOS Transaction with “Cash out”.

4. How to process a Credit Card transaction.

5. What a “Declined” Credit Card transaction looks like.

6. How to do an Integrated EFTPOS “Settlement".

Page 3: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

Integrated EFTPOS & Your POS

1. How to process a Savings/ Cheque EFTPOS transaction.

2. What a “Declined” Savings/ Cheque transaction looks like.

3. How to process a Savings/ Cheque EFTPOS Transaction with “Cash out”.

4. How to process a Credit Card transaction.

5. What a “Declined” Credit Card transaction looks like.

6. How to do an Integrated EFTPOS “Settlement".

Page 4: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

1. How to process a Savings/ Cheque EFTPOS transaction.

Double touch the SO POS icon on the desktop to open (if required).

Page 5: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

1. How to process a Savings/ Cheque EFTPOS transaction.

Log into the SO POS with your username and password.

Page 6: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

1. How to process a Savings/ Cheque EFTPOS transaction.

Scan items or add scripts to the sale.

Page 7: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

1. How to process a Savings/ Cheque EFTPOS transaction.

Press “EFTPOS” and enter the tender amount.

Page 8: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

1. How to process a Savings/ Cheque EFTPOS transaction.

The customer must now swipe their card on the Pin Pad.

Page 9: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

1. How to process a Savings/ Cheque EFTPOS transaction.

The customer must now select their account on the Pin Pad.

Page 10: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

1. How to process a Savings/ Cheque EFTPOS transaction.

The customer must now enter their pin number on the Pin Pad.

Page 11: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

1. How to process a Savings/ Cheque EFTPOS transaction.

A notification to indicate the transaction was approved appears.

Press “OK” to finalise.

Page 12: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

Integrated EFTPOS & Your POS

1. How to process a Savings/ Cheque EFTPOS transaction.

2. What a “Declined” Savings/ Cheque transaction looks like.

3. How to process a Savings/ Cheque EFTPOS Transaction with “Cash out”.

4. How to process a Credit Card transaction.

5. What a “Declined” Credit Card transaction looks like.

6. How to do an Integrated EFTPOS “Settlement".

Page 13: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

Log into the SO POS with your username and password.

2. What a “Declined” Savings/ Cheque transaction looks like.

Page 14: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

Scan items or add scripts to the sale.

2. What a “Declined” Savings/ Cheque transaction looks like.

Page 15: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

2. What a “Declined” Savings/ Cheque transaction looks like.

Press “EFTPOS” and enter the tender amount.

Page 16: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

The customer must now swipe their card on the Pin Pad.

2. What a “Declined” Savings/ Cheque transaction looks like.

Page 17: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

The customer must now select their account on the Pin Pad.

2. What a “Declined” Savings/ Cheque transaction looks like.

Page 18: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

The customer must now enter their pin number on the Pin Pad.

2. What a “Declined” Savings/ Cheque transaction looks like.

Page 19: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

2. What a “Declined” Savings/ Cheque transaction looks like.

A notification to indicate the transaction was not approved appears.

Press “OK”.

Page 20: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

2. What a “Declined” Savings/ Cheque transaction looks like.

You are returned to the Tender Screen.

From here you can select a different tender type as appropriate.

Page 21: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

Integrated EFTPOS & Your POS

1. How to process a Savings/ Cheque EFTPOS transaction.

2. What a “Declined” Savings/ Cheque transaction looks like.

3. How to process a Savings/ Cheque EFTPOS Transaction with “Cash out”.

4. How to process a Credit Card transaction.

5. What a “Declined” Credit Card transaction looks like.

6. How to do an Integrated EFTPOS “Settlement".

Page 22: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

Log into the SO POS with your username and password.

3. How to process a Savings/ Cheque EFTPOS Transaction with “Cash out”.

Page 23: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

Scan items or add scripts to the sale.

3. How to process a Savings/ Cheque EFTPOS Transaction with “Cash out”.

Page 24: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

3. How to process a Savings/ Cheque EFTPOS Transaction with “Cash out”.

Press “EFTPOS” and enter the tender amount.

Page 25: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

3. How to process a Savings/ Cheque EFTPOS Transaction with “Cash out”.

Enter the cash out amount here.

Page 26: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

3. How to process a Savings/ Cheque EFTPOS Transaction with “Cash out”.

The purchase amount and cash out amount will display separately (as shown).

The customer must now swipe their card on the Pin Pad.

Page 27: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

3. How to process a Savings/ Cheque EFTPOS Transaction with “Cash out”.

The customer must now select their account on the Pin Pad.

Page 28: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

3. How to process a Savings/ Cheque EFTPOS Transaction with “Cash out”.

The customer must now enter their pin number on the Pin Pad.

Page 29: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

3. How to process a Savings/ Cheque EFTPOS Transaction with “Cash out”.

A notification to indicate the transaction was approved appears.

Press “OK” to finalise.

The cash draw will now open to allow you to give the cash to the customer.

Page 30: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

Integrated EFTPOS & Your POS

1. How to process a Savings/ Cheque EFTPOS transaction.

2. What a “Declined” Savings/ Cheque transaction looks like.

3. How to process a Savings/ Cheque EFTPOS Transaction with “Cash out”.

4. How to process a Credit Card transaction.

5. What a “Declined” Credit Card transaction looks like.

6. How to do an Integrated EFTPOS “Settlement".

Page 31: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

Log into the SO POS with your username and password.

4. How to process a Credit Card transaction.

Page 32: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

Scan items or add scripts to the sale.

4. How to process a Credit Card transaction.

Page 33: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

4. How to process a Credit Card transaction.

Press “Credit Card” and enter the tender amount.

Page 34: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

4. How to process a Credit Card transaction.

The customer must now swipe their card on the Pin Pad.

Page 35: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

4. How to process a Credit Card transaction.

The customer must now select their account on the Pin Pad.

Page 36: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

4. How to process a Credit Card transaction.

The customer must now enter their pin number or press “OK” on the Pin Pad.

Page 37: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

4. How to process a Credit Card transaction.

If “OK” was pressed on the Pin Pad, then a docket will print for the customer to sign.

If the signature matches the card, press “Yes”.

Page 38: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

4. How to process a Credit Card transaction.

A notification to indicate the transaction was approved appears.

Press “OK” to finalise.

Page 39: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

Integrated EFTPOS & Your POS

1. How to process a Savings/ Cheque EFTPOS transaction.

2. What a “Declined” Savings/ Cheque transaction looks like.

3. How to process a Savings/ Cheque EFTPOS Transaction with “Cash out”.

4. How to process a Credit Card transaction.

5. What a “Declined” Credit Card transaction looks like.

6. How to do an Integrated EFTPOS “Settlement".

Page 40: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

Log into the SO POS with your username and password.

5. What a “Declined” Credit Card transaction looks like.

Page 41: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

Scan items or add scripts to the sale.

5. What a “Declined” Credit Card transaction looks like.

Page 42: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

Press “Credit Card” and enter the tender amount.

5. What a “Declined” Credit Card transaction looks like.

Page 43: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

The customer must now swipe their card on the Pin Pad.

5. What a “Declined” Credit Card transaction looks like.

Page 44: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

The customer must now select their account on the Pin Pad.

5. What a “Declined” Credit Card transaction looks like.

Page 45: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

The customer must now enter their pin number or press “OK” on the Pin Pad.

5. What a “Declined” Credit Card transaction looks like.

Page 46: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

If “OK” was pressed on the Pin Pad, then a docket will print for the customer to sign.

If the signature does not match the card, press “No”.

5. What a “Declined” Credit Card transaction looks like.

Page 47: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

A notification to indicate the transaction was approved appears.

Press “OK” to finalise.

5. What a “Declined” Credit Card transaction looks like.

Page 48: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

5. What a “Declined” Credit Card transaction looks like.

A notification to indicate the transaction was not approved appears.

Press “OK”.

Page 49: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

5. What a “Declined” Credit Card transaction looks like.

Press “OK”.

Page 50: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

5. What a “Declined” Credit Card transaction looks like.

You are returned to the Tender Screen.

From here you can select a different tender type as appropriate.

Page 51: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

Integrated EFTPOS & Your POS

1. How to process a Savings/ Cheque EFTPOS transaction.

2. What a “Declined” Savings/ Cheque transaction looks like.

3. How to process a Savings/ Cheque EFTPOS Transaction with “Cash out”.

4. How to process a Credit Card transaction.

5. What a “Declined” Credit Card transaction looks like.

6. How to do an Integrated EFTPOS “Settlement".

Page 52: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

6. How to do an Integrated EFTPOS “Settlement".

Log into the SO POS with your username and password.

Page 53: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

6. How to do an Integrated EFTPOS “Settlement".

Press “Settle EFTPOS”.

Page 54: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

6. How to do an Integrated EFTPOS “Settlement".

Press “Cutover” then “OK”.

Page 55: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

6. How to do an Integrated EFTPOS “Settlement".

The settlement will print on the POS receipt printer.

Press “OK”.

Page 56: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

How to tell if EFPOS is currently active

The Green Triangle indicates EFTPOS is currently active.

Page 57: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

Integrated EFTPOS & Your POS

Final Tips:

• How to tell EFTPOS is active.

• How to stop and start EFTPOS (if required).

Page 58: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

• How to tell if EFPOS is currently active.

The Green Triangle indicates EFTPOS is currently active.

Page 59: INTEGRATED EFTPOS. Integrated EFTPOS & Your POS 1.How to process a Savings/ Cheque EFTPOS transaction. 2.What a “Declined” Savings/ Cheque transaction.

• How to stop and start EFTPOS (if required).

To start; double press the “Start EftposPlus Enterprise” traffic light.

To stop; double press the “Stop EftposPlus Enterprise” traffic light