Installation & Service Manual V400M - CCV Group · 2019-09-18 · Installation & Service Manual...

Installation & Service Manual V400M

CID: 193 Document version: 1.0 Modified on: 04-06-2018

CID: 187 Document version: 1.0 Modified on: 02-03-2018

CCV Nederland PO Box 9226

6800 KH Arnhem

026 3849911 www.ccv.eu

CCV Nederland 2019. All rights reserved. No part of this publication may be reproduced, stored in a computerised database or published in any form or by any means (electronically, mechanically, by photocopying, recording or otherwise), without the prior written permission of CCV Nederland.

Installation & Service Manual V400M

[email protected] CCV Nederland V1.0, 10-09-2019 Final

Ref.: -

Installation & Service Manual V400M V1.0, Final

CID195/10092019 © CCV Nederland 3 of 49

Table of contents

1 INTRODUCTION 4 1.1 Purpose of this document 4

2 INSTALLATION & POWER FACILITIES 5 2.1 Requirements 5

3 OPERATING THE V400M 6 3.1 Overview of the PIN pad 6

3.1.1 The PIN pad touchscreen 7 3.2 Letters and symbols 8 3.3 Potential interference by surroundings 8 3.4 Information required to install the equipment 8

4 INSTALLING THE V400M 9 4.1 Connecting the V400M 9

4.1.1 Installing a thermal paper roll 10 4.1.2 4G and WIFI 11 4.1.3 Installing the SIM card and battery 11 4.1.4 WIFI 18

4.2 Performing the V400M hardware installation 30 4.3 Performing day opening and day closure 35 4.4 Performing test transactions 37

5 THE PIN PAD MENU 39 5.1 The merchant menu 39 5.2 The service menu 43

6 CONTACT DETAILS 46

6.1 CCV telephone numbers 46 6.2 CCV opening hours 46 6.3 General address details for CCV 46

7 ANNEXES 47

7.1 Abbreviations and terms 47 7.2 Entering alphanumeric characters 49

V400M Installation & Service Manual V1.0, Internal

CID195/10092019 © CCV Nederland 4 / 49

1 INTRODUCTION

The V400M is a payment terminal which communicates both via WIFI and 4G. If both communication options are enabled, this payment terminal can switch from 4G to WIFI and vice versa.

1.1 Purpose of this document

This document provides step-by-step instructions on how to use and install a V400M PIN pad. It also explains how to access the PIN pad menu, and provides information on all menu options required for installation and service purposes.



2 INSTALLATION & POWER FACILITIES

2.1 Requirements

To install the V400M PIN pad, the following facilities must be present at the installation location:

V400M

Power cable

Internet connection

TMS Terminal ID

SIM card (if applicable)



3 OPERATING THE V400M

3.1 Overview of the PIN pad

Description of the V400M PIN pad components

1 Display

The operations you perform are shown on the display.

2 Contactless card reader

Customers can hold their contactless payment cards or smartphone with payment application in front of the PIN pad display to pay.

3 Chip card reader

Cardholders can insert their payment cards and chip cards into the chip card reader to start a transaction. The card must be inserted with the chip facing up and towards the terminal.

4 Magnetic stripe reader

Customers can swipe their payment cards in the magnetic stripe reader to start a transaction. The card must be inserted with the magnetic stripe facing downwards and towards the terminal.

5 X key

Return to a previous menu or cancel an operation. Customers can cancel a transaction by pressing this key.

6 < key

Correct entered data or adjust PIN pad settings. Customers can correct entered data by pressing this key.

7 O key

Confirm entered data. Customers use this key to confirm a transaction.

8

1

1

1

1

3

222

3

1

3

1

5

3

4

3

1

6

3

1

7

3



3.1.1 The PIN pad touchscreen

The touchscreen features several icons which can be tapped for menu navigation. You can tap these symbols to perform functions. Tap the desired symbol to perform the corresponding function.

Icon Function

Scroll back to the previous menu

Close the menu

Scroll back to the first line in the menu

Scroll up one line in the menu

Scroll down one line in the menu

Scroll down to the last line in the menu

Scroll back to the previous menu option

Scroll to the next menu option

Select the menu option currently displayed



3.2 Letters and symbols

In order to enter alphanumeric characters, you have to press a key several times until the desired character appears on the display.

1x

2x 3x 4x 5x 6x 7x 8x 9x 10x 11x 12x 13x 14x 15x

1 Q Z . q z 1

2 A B C a b c 2

3 D E F d e f 3

4 G H I g h i 4

5 J K L j k l 5

6 M N O m n o 6

7 P R S p r s 7

8 T U V t u v 8

9 W X Y w x y 9

0 - space + 0

* , ‘ “ ( ) < > [ ] _ { } ~ *

# ! ? : ; @ = & / \ % $ | ^ #

After entering a letter or a symbol, wait 1 second before entering the next character.

If you want to enter the word ‘Pin’, for example, use the following keys:

Press <7> twice = P

Press <4> seven times = i

Press <6> six times = n

3.3 Potential interference by surroundings

Surroundings may affect product performance. Take this into account when installing the equipment. Your payment terminal can operate under the following circumstances:

The ambient temperature is between 0°C and 50°C

The relative humidity is between 5% and 85%

Avoid:

Shocks and vibrations

Direct sunlight or objects that produce heat

Excessive heat and dust

Oil and dirt

Water or condensation

Placing the terminal close to objects that cause excessive fluctuations in current and/or electromagnetic fields

3.4 Information required to install the equipment

To install the V400M, you must have the following information:

Only required if the terminal uses a static IP address: terminal IP address, subnet mask, gateway and DNS IP address for the PIN pad. This information should be known to customer and/or network provider.

TMS TID of the PIN pad. (At CCV, the TMS TID is also known as TNL number. The prefix TNL should be left out during installation.)

Network connection to all necessary addresses (see document on Confluence: CCV Terminal Network Host Access 2.11 ENG (591.2 KiB).

https://collab.ccveu.local/display/PROD/CCV+Terminal+Network+Host+Access

https://collab.ccveu.local/display/PROD/CCV+Terminal+Network+Host+Access



4 INSTALLING THE V400M

4.1 Connecting the V400M

1 V400M payment terminal The payment terminal will be operated by both yourself and your customers when performing transactions.

2 SIM card

You need to insert a SIM card in the payment terminal to enable communication via 4G networks.

3 Battery

The battery powers the payment terminal.

4 Power cable

When the terminal battery requires charging, plug the power cable into the terminal and a power socket to recharge.

5 Thermal paper roll

You need to install a thermal paper roll in the payment terminal. How to install the paper roll is described on page 10.

6 Cleaning set

You can use this to clean the payment terminal. Cleaning is recommended when the payment terminal inconsistently reads the payment card.



4.1.1 Installing a thermal paper roll

To install a thermal paper roll, follow the steps below.

1 Pull up the printer latch.

2 Open the printer door. Remove the old thermal paper roll, if necessary.

3 Install the thermal paper roll as shown on the illustration. Make sure that a bit of paper from the roll sticks out.

4 Close the printer latch and then tear off the bit of paper sticking out along the cutting edge.



4.1.2 4G and WIFI

Go to 4.1.3.1 if you want to install 4G or 4.1.4.1 for WIFI.

4.1.3 Installing the SIM card and battery

1 Slide the lock to the right to open the battery cover.

2 Pull the battery cover upwards.

3 Pull the tab upwards so the battery is lifted up.



4 Remove the battery.

5 Slide the bottom SIM slot to the left to open the slot, and pull it up. Then place the SIM card on it with the chip facing down and close the SIM slot.

6 Replace the battery.



7 Close the battery cover.

8 Slide the lock back to the left to close the battery cover.



4.1.3.1 Setting up an access point

Take the following steps to use 4G.

An access point may differ per SIM card. Different user names and passwords may be required per access point. Note that most access points are available in the payment terminal menu.

1 Press to open the menu.

2 Select MERCHANT MENU.

3 Enter the merchant password (the default

setting is 99999) and confirm by pressing O.

4 Select CONFIGURE.



5 Select TERMINAL.

6 Select COMMUNICATION.

7 Select MOBILE NETWORKS.

8 Select MOBILE NETWORKS ON. The mobile network will be switched on. This may take a while.

9 Press < and select ACCESS POINT.



10 Select the desired access point.

11 Press O to set the access point.

12 Proceed to 4.1.3.2 to set up the communication settings on the payment terminal.



4.1.3.2 Communication settings

The V400M is a mobile terminal and communicates via WIFI and 4G. This is necessary to forward transactions to an acquirer for processing, but also to communicate with our Terminal Management System. This communication is vital for maintence and regular software updates.

4.1.3.3 Reviewing the communication settings

1 Switch on the payment terminal by pressing

and holding down the O key for a few

seconds until the display lights up.

Press to open the menu.

2 Select DISPLAY INFO.

3 Select MOBILE NETWORKS.

4 Select MOBILE NETWORKS INFO.



5 The following information is displayed:

The mobile data communications provider

The number of the SIM card

The signal strength

The access point

4.1.4 WIFI

4.1.4.1 Connecting to a WIFI network

Take the following steps to connect to a WIFI network:

1 Switch on the payment terminal by pressing

and holding down the O key for a few

seconds until the display lights up.

Press to open the menu.






4 Select CONFIGURE.

5 Select TERMINAL.


7 Select WIFI.

8 Select SCAN FOR NETWORKS.



9 Select the desired network.

10 Press O to connect to the selected network.

11 Enter the password for the network and

confirm with O. This screen appears

only if you have to enter a password.

12 The payment terminal is connected to the WIFI network.



4.1.4.2 Setting a static IP address

If necessary, take the following steps to set up a static IP address:





4 Select CONFIGURE.



5 Select TERMINAL.


7 Select WIFI.

8 Select IP SETTINGS.

9 Select CHANGE TO STATIC IP.



10 The status changes to IP MODE STATIC IP.

11 Select TERMINAL IP ADDRESS.

12 Press < and enter the IP address, and confirm

with O.

13 Select SUBNET MASK.

14 Press < and enter the subnet mask. Confirm

with O.



15 Select GATEWAY.

16 Press < and enter the gateway. Confirm with

O.

17 Select IP ADDRESS DNS1 and enter the DNS,

and confirm with O.

Optional: Select IP ADDRESS DNS2 and enter the same DNS number as for IP ADDRESS DNS1.

17 Press < and confirm with O.

18 The data entered will be applied. Wait 10 to 15 seconds. The payment terminal automatically returns to the start screen.



4.1.4.3 Setting a dynamic (DHCP) IP address

Perform the following operations to set up a dynamic (DHCP) IP address:





4 Select CONFIGURE.



5 Select TERMINAL.


7 Select WIFI.

8 Select IP SETTINGS.

9 Select CHANGE TO DHCP.



10 The status changes to IP MODE DYNAMIC IP.

17 Press < and confirm with O.

18 The data entered will be applied. Wait 10 to 15 seconds. The payment terminal automatically returns to the start screen.



4.1.4.4 The payment terminal’s communication settings

The V400M is a mobile payment terminal and communicates via WIFI. This is necessary to forward transactions to an acquirer for processing, but also to communicate with our Terminal Management System. By communicating with the Terminal Management System, for example, your payment terminal can be updated with new software.

4.1.4.5 Reviewing the communication settings

1 Switch on the payment terminal by pressing and holding down the O key for a few seconds until the display lights up.


3 Select DISPLAY INFO.

4 Select WIFI.



5 Select IP INFO.

6 The IP address, gateway and subnet mask assigned by the WIFI network to the payment terminal are displayed on the screen.

7 Press < several times to return to the

start screen.



4.2 Performing the V400M hardware installation

Follow the steps below to perform the V400M hardware installation.


2 Select SERVICE MENU.

3 Enter the engineer password and press O.

4 Select FUNCTIONS.



5 Select TERMINAL.

6 Select HW INSTALLATION.

7 Select TERMINAL INSTALL..

8 Enter the TMS Terminal ID and confirm

with O.



9 Enter the TMS Terminal ID again and confirm

with O.

10 You do not need to enter an IP address.

Press O.

The default installation address is 193.x (open internet). If the customer has a PoIP subscription, the IP address 194.104.96.44 must be entered. PoIP (exact name PoIP v/h KPN ADSL) must also be set for the communication parameter on TMS.

11 Enter the value 15000 for TMS TCP port and

press O.

12 Check the name and address information printed on the receipt and confirm with O.



13 The installation was successful.

14 The payment terminal’s communication settings are being configured. Wait a few seconds for this configuration to complete. Keys may be/are then loaded on the payment terminal.

15 Wait until the keys have loaded.

Once the keys have loaded, the message ‘KEY LOADING COMPLETED’ will appear. An acquirer parameter session will now start.



16 Wait until the acquirer parameter session is complete, then check the session result.

Once the acquirer parameter session has been successfully completed, the result of the acquirer parameter session will appear on the display.

*ACQUIRER* *PARAMETER SESSION*

**SUCCESSFUL**

Date: 27/06/2018 15:05:31 Acquirer terminal ID: CT123456 Acquirer ID: 1234567890

CCVPAY CTAP

Acquirer parameter ID: 00000001 Allowed Term mode: XXXXXX Card: Maestro Merchant ID: xxxxxxxx Allowed services: xxxxxxx Card parameter id: xxxxxxx

Acquirer’s parameter ID: xxxxx Allowed Term mode: XXXXXX Card: Vpay Merchant ID: xxxxxxxx Allowed services: xxxxxxx Card parameter id: xxxxxxx

END OF REPORT



4.3 Performing day opening and day closure

Take the following steps for a day opening and day closure.

Day opening

1 Press .



3 The day opening is complete.



Day closure

1 Press .

2 Enter the password for the merchant menu (99999) and confirm by pressing <O>.

Select MERCHANT MENU.

3 The journal and full report are printed out.

Press < to complete the day closure or press

O to reprint the journal.

4 The day closure is complete.



4.4 Performing test transactions

Take the following steps to perform a test transaction.

1 Select PAYMENT.

2 Enter the amount and confirm with O.

3 Insert the payment card in the chip card reader or hold it above the payment terminal screen.

4 Enter the PIN code and confirm the

transaction by pressing O.



5 Remove the payment card.

6 Press O.



5 THE PIN PAD MENU

In this chapter, you will find an overview of the available menu options for installation and service purposes. Which options are visible and available depends on whether you are in the merchant menu or service menu.

If the message ‘Please insert your card’ appears on the display, press X, O and three times <.

5.1 The merchant menu

To open the merchant menu, you have to enter a password. The standard value for the password is ‘99999‘.

For safety reasons, CCV advises you to change the password! Save the password in your administration after changing it.

If necessary, you can reset the password to the standard value. Select the following menu options in sequence to change the merchant password: SERVICE MENU CONFIGURE MERCHANT PASSWORD.

Menu option Menu option Menu option Description

Display info Customer service Phone number

Terminal Display general information on the PIN pad, such as the TMS TID and the software configuration version

WIFI IP info If connected: IP address, indication of static/dynamic IP, Subnetmask, Gateway DNS and DNS2.

WIFI info WIFI status

HW info MAC address

Mobile networks IP info If connected: IP address, indication of static/dynamic IP, Subnetmask, Gateway DNS and DNS2.

Mobile network info Information about the provider, IMSI, signal strength and APN.

HW info IMEI



Display info HW info Serial number

C-TAP CT-number

Flexo If applicable: information about Flexo transactions

Merchant menu Reports Terminal Financial Current period General report Print out a full report of all transactions that were carried out during the current period

Per acquirer Print out a full report of all transactions that were carried out during the current period for a given acquirer

Transaction report Printing Print a report of the transactions. Choice of ‘today’, ‘yesterday’ and ‘all’

Delete Delete the transaction report

Parameters General Print out a report of the general terminal parameters

Products Print out a report of the products

Product codes Print out a report of the product codes

C-TAP Financial Per terminal Previous period Print out the C-TAP totals of the previous period for a selected acquirer per terminal

Current period Print out the C-TAP totals of the current period for a selected acquirer per terminal

Both periods Print out the C-TAP totals of the previous and current periods for a selected acquirer per terminal

Previous 10 periods Print out the C-TAP totals of the 10 previous periods for a selected acquirer per terminal

Per site Previous period Print out the C-TAP totals of the previous period for a selected acquirer of the terminals present on-site

Current period Print out the C-TAP totals of the current period for a selected acquirer of the terminals present on-site

Both periods Print out the C-TAP totals of the previous and current periods for a selected acquirer of the terminals present on-site

Per site (detail)

Previous period Print out the C-TAP totals (including details) of the previous period for a selected acquirer of the terminals present on-site

Current period Print out the C-TAP totals (including details) of the current period



for a selected acquirer of the terminals present on-site

Both periods Print out the C-TAP totals (including details) of the previous and current periods for a selected acquirer of the terminals present on-site

Close period Per terminal End the terminal period for all acquirers that allow this

Per site (detail) End the period (including details) of the terminals present on-site for all acquirers that allow this

Per site End the period (including details) of the terminals present on-site for all acquirers that allow this

Parameters Terminal Overview of active brands and acquirers

Per acquirer Overview of allowed services per acquirer and brand

Brand relations Overview of all possible brand relations with the active acquirers and brands

Status Open transactions Check whether there are any open transactions

Open ACQ sessions Check whether there are any open acquirer sessions

TRX info report Check whether there is a transaction information report

Sessions Acquirer sessions Last acquirer session

TSC scheme sessions Last TSC schedule session

Flexo Parameters Print services Print services

Functions Terminal Deactivate term Deactivate the payment terminal

Close day Close the current period

Contact TMS Start a TMS session to download new software and/or parameters. The TMS determines which operations are performed during this session

Contact TMS tonight Start a TMS session at the end of the day to download new software and/or parameters. The TMS determines which operations are performed during this session

Upload logging Send the payment terminal’s log files

Restart Restart the terminal

Shutdown Shutdown the terminal

Configure Terminal Communication WIFI Turn Wifi off Turn off the WIFI



Restore connection Status of the WIFI

Wifi status Scan for a network

Scan for networks Set up WIFI on a known network

Stored networks Saved WIFI networks

Add manually Manually set up a WIFI network

IP info IP information

IP settings IP settings

Mobile networks Scan for mobile networks

Merchant password Change the password for the merchant menu

Attendants

Product prices

ECR product codes

Keypad BL on Turn the keypad backlight on or off

Screen brightness Set the brightness for the LCD screen

Language Set the language for the payment terminal

C-TAP Edit relations Edit relations

Diagnosis COMM test

Terminal All connections This tests all communication connections

TMS configuration Test the communication with the primary TMS configuration server

TMS config backup Test the communication with the backup TMS configuration server

TMS installation Test the communication with the TMS installation server

Zontalk server Test the communication with the TMS zontalk (software download) server

Ping host Enter the ping IP address

Chip diagnosis

Test the chip card reader



5.2 The service menu

Contact our Product Support Desk via 088 228 9783 for the calculation of the password for the service menu.

Menu option Menu option Menu option Menu option Menu option Menu option Description

Service menu Reports Terminal Parameters General Print out a report of the most important terminal parameters

Contactless Last TRX Print out a report for the last transaction

CTLS version info Display the CTLS version info

Management info Print out the management information report

Key

TMS sessions Last Print out a report for the last TMS session

Last successful Print out a report for the last successful TMS session

Last download Print out a report for the last download session

Last error NTF Print out a report for the last error message for TMS/Acquirer (if available)

Crash report Print out a crash report

C-TAP Parameters Terminal Overview of active brands and acquirers

Per acquirer Overview of allowed services per acquirer and brand

TSC management

Status Open transactions Check whether there are any open transactions

Open ACQ sessions Check whether there are any open acquirer sessions

TRX info report Check whether there is a transaction information report

Sessions Acquirer sessions Last acquirer session

TSC scheme sessions Last TSC schedule session

Flexo Parameters Print services

Flexo host sessions

Last Print out a report for the last flexo session

Last successful Print out a report for the last successful parameter session



Functions Terminal Normal Contact TMS for a normal version control

Emergency Contact TMS for an emergency call TMS will not start any software download, but only retrieves the functional parameters

HW installation

Terminal install Start a hardware installation session with TMS for a completely new installation of a payment terminal

PINPAD installation Start a hardware installation session with TMS to connect a new PIN pad

C-TAP Contact Acquirer Perform an Acquirer contact

Pure logs Pure the logs

Clear logs Clear the logs

Load TSC scheme Manually load the TSC scheme

Flexo

Configuration Terminal Communication Wifi Scan for WIFI networks

Mobile networks Scan for mobile networks

Date/Time Change the date and time

ILS2COM Enter the COM port or the IP address and the port to which the ILS should send the loggings

For example, enter ‘1’ for COM port 1 and ‘192.168.5.1:10000’ for IP address 192.168.5.1 and port 10000

BL keypad off Turn the keyboard backlight on or off

Calibrate touchscr Calibrate the screen

Reset merchant PW Reset the merchant password to the default value ‘99999’

Reset TRX PW Reset the transaction password

Upload PP keys Load data from the EMV configuration on the PIN pad

Diagnosis Magcard reader test Test the magnetic stripe reader

Printer test Test the printer

Comm test Test all communication connections

Battery test Test the battery



PP engineer menu The PIN pad menu

Merchant menu Open the merchant menu

Order paper rolls

Order paper rolls

Copy receipt

Paper feed



6 CONTACT DETAILS

6.1 CCV telephone numbers

Service Centre 088 228 9952 – available 24/7

Sales Support for the ordering of parts and supplies 088 228 9619

6.2 CCV opening hours

CCV office hours:

Monday to Friday 8.30 a.m. – 5 p.m.

In the event of emergencies, we can also be contacted during the following times:

Monday to Friday 6 p.m. – 10 p.m.

Saturday: 10 a.m. – 5 p.m.

Sales Support:

Monday to Friday 8.30 a.m. – 5 p.m.

6.3 General address details for CCV

CCV Nederland

PO Box 9226

6800 KH Arnhem

T 088 228 9911

F 088 228 9900

E [email protected]

I www.ccv.nl

http://www.ccv.nl/



7 ANNEXES

7.1 Abbreviations and terms

Abbreviation/Term Definition

Acquirer Issuer of data for acceptance of PIN and credit card transactions

Acquirer parameters Parameters that determine which types of cards the PIN pad accepts and how the PIN pad handles those card types

Admin device port The port (default: 4103) on which the payment terminal sends data to AdminLight

Admin listen port The port (default: 4101) on which the payment terminal must listen for commands from AdminLight

AdminLight Program with which the V400M PIN pad can be operated remotely

Payment card A card with which payments can be made using a PIN code

CCV Computercentrum C. van de Velden B.V.

Chip card reader The card reader that can read the chip on a payment card

Common Terminal Acquirer Protocol (C-TAP)

A protocol for safely processing transactions

Configuration parameters Parameters that determine which functionalities are available on the PIN pad. Some of these parameters are specific to a given point of sale, such as name and address details

Dynamic Host Configuration Protocol (DHCP)

A computer protocol that describes how a computer can obtain its network configuration from a DHCP server

Gateway A network point that indicates which network address the PIN pad may use if it has to connect to a destination that is outside the local network

Used PIN pad A PIN pad that has already been installed and used by a customer before

IP Internet Protocol

IP address The number with which a payment terminal that is connected to the internet or a network can be identified and found by other devices on the internet or network

ITS Integrated Terminal Solution

Cash register system The system used by the cashier to start a payment on the V400M

LAN Local Area Network

LAN network Two or more computers that are connected to each other directly or via a shared medium (such as a router)

Local mode The mode in which the PIN pad can be operated on-site using the PIN pad keys

Magnetic stripe reader The card reader that can read the magnetic stripe on a payment card

New PIN pad A PIN pad that has not been installed and used by a customer before

PC Personal Computer

PIN over IP (PoIP) The ability to perform transactions using an IP connection certified by the Dutch Payments Association



Abbreviation/Term Definition

PIN over open internet The ability to perform transactions using an IP connection that is not certified by the Dutch Payments Association

PIN pad The customer part in which the cardholder enters his or her PIN code and confirms a transaction amount

POS Point Of Sale (cash register). This is a computerised cash register. Unlike a standard cash register system (ECR), a POS is much more comprehensive, particularly in terms of reporting, management and sales. A POS system consists of hardware and software. As regards hardware, usually Windows computer systems are used, often equipped with a touchscreen. In addition, there are a number of potential extensions such as: receipt and kitchen printers, barcode scanners, customer displays, fingerprint recognition systems, mobile hand terminals and electronic cash drawers

Privacy shield A protective shield on the keyboard on which the PIN code has to be entered

POS device port The port (default: 4102) on which the payment terminal sends data to the POS system

POS listen port The port (default: 4100) on which the payment terminal must listen for commands from the POS system

Processor The transaction processor on which transactions are offered in accordance with the Common Terminal Acquirer Protocol. This party then forwards the transactions to the right acquirer

Remote mode The mode in which the PIN pad can be operated remotely using AdminLight

Subnet mask With the subnet mask, a network manager can determine which part of an IP address is the network ID and which part is the host ID. The subnet masks enable routers in a network to know on which physical segment a certain address is located, and therefore where to route the data for that particular address

Terminal Management System (TMS) System for managing and maintaining payment terminals

Terminal Management System port Port via which a payment terminal has access to a TMS application

Terminal Management System Terminal ID (TMS TID)

A unique identification number for a payment terminal that serves as a key for access to the TMS



7.2 Entering alphanumeric characters

In order to enter alphanumeric characters, you have to press a numerical key several times until the desired character appears on the display.

1x

2x 3x 4x 5x 6x 7x 8x 9x 10x 11x 12x 13x 14x 15x

1 Q Z . q z 1

2 A B C a b c 2

3 D E F d e f 3

4 G H I g h i 4

5 J K L j k l 5

6 M N O m n o 6

7 P R S p r s 7

8 T U V t u v 8

9 W X Y w x y 9

0 - space + 0

* , ‘ “ ( ) < > [ ] _ { } ~ *

# ! ? : ; @ = & / \ % $ | ^ #

If you want to enter the word ‘Pin’, for example, use the following keys:

Press <7> twice = P

Press <4> seven times = i

Press <6> six times = n

Installation & Service Manual V400M - CCV Group · 2019-09-18 · Installation & Service Manual...

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Transcript of Installation & Service Manual V400M - CCV Group · 2019-09-18 · Installation & Service Manual...