8/17/2019 Installation Regedit

1/5

1. Installation

2. Initial Configuration

3. USB Issues

4. Guest Issues

5. Firewall and Proxy Issues

6. Outlook Errors

7. Synchronization Errors

8. o!ile Infor"ation Ser#er $ Outlook o!ile %ccess

9. Exchange %cti#eSync Error Codes and Solutions

10. issing Calendar& Contacts or 'asks Ite"s

11. Security %d#isories

12. %cti#eSync ()x 'rou!leshooting Guide * General

13. %cti#eSync ()x 'rou!leshooting Guide * +i"itations

14. %cti#eSync ()x 'rou!leshooting Guide * ,-./../(

15. %cti#eSync ()x 'rou!leshooting Guide * Firewall& 0P1& Proxy

16. %cti#eSync ()x 'rou!leshooting Guide * +ogs 2 Ser#ices

17. %cti#eSync ()x 'rou!leshooting Guide * Connection Flow

18. USB %d#anced 1etwork Functionality

19. icrosoft %cti#eSync ()3 'rou!leshooting

20. Using %cti#eSync ()x and 0isual Studio 3..- and the E"ulator

21. Understanding %cti#eSync or 4 5C Partnershi6s

Synchronization Errors7

1. First change the settings on the PC in ActiveSync - oo!s - "#tions to notsynchroni$e any o% the o#tions. &% ActiveSync sti!! %ai!s then rea' 'o(n %)rther%or assistance. &% it 'oes not %ai! then re-ena*!e the 'i%%erent ty#es o% 'ata to syncone at a ti+e to i'enti%y (here the #ro*!e+ is occ)rring.

http://www.pocketpcfaq.com/faqs/activesync/installation.htmhttp://www.pocketpcfaq.com/faqs/activesync/initialconfig.htm#Initial%20Configuration:http://www.pocketpcfaq.com/faqs/activesync/usbissues.htm#USB%20Issueshttp://www.pocketpcfaq.com/faqs/activesync/guest.htm#Guest%20Issueshttp://www.pocketpcfaq.com/faqs/activesync/firewallproxy.htm#Firewall%20and%20Proxy%20Issueshttp://www.pocketpcfaq.com/faqs/activesync/outlookerrors.htmhttp://www.pocketpcfaq.com/faqs/activesync/syncerrors.htm#Synchronization%20Errors:http://www.pocketpcfaq.com/faqs/activesync/mis.htm#MIS%20-%20Mobile%20Information%20Serverhttp://www.pocketpcfaq.com/faqs/activesync/exchange_errors.phphttp://www.pocketpcfaq.com/faqs/activesync/missingitems.htm#Missing%20Calendar,%20Contacts%20or%20Tasks%20Items:http://www.pocketpcfaq.com/faqs/activesync/securityadvisories.htm#Security%20Advisorieshttp://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htmhttp://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x-limitations.htmhttp://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x-85010014.htmhttp://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x-firewall.htmhttp://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x-logs-services.htmhttp://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x-connection.htmhttp://www.pocketpcfaq.com/faqs/activesync/usb-advanced-functionality.htmhttp://www.pocketpcfaq.com/faqs/activesync/troubleshooter/index.htmhttp://www.pocketpcfaq.com/faqs/activesync/activesync4x-visualstudio-emulator.htmhttp://www.pocketpcfaq.com/faqs/activesync/partnerships.htmhttp://www.pocketpcfaq.com/faqs/activesync/initialconfig.htm#Initial%20Configuration:http://www.pocketpcfaq.com/faqs/activesync/usbissues.htm#USB%20Issueshttp://www.pocketpcfaq.com/faqs/activesync/guest.htm#Guest%20Issueshttp://www.pocketpcfaq.com/faqs/activesync/firewallproxy.htm#Firewall%20and%20Proxy%20Issueshttp://www.pocketpcfaq.com/faqs/activesync/outlookerrors.htmhttp://www.pocketpcfaq.com/faqs/activesync/syncerrors.htm#Synchronization%20Errors:http://www.pocketpcfaq.com/faqs/activesync/mis.htm#MIS%20-%20Mobile%20Information%20Serverhttp://www.pocketpcfaq.com/faqs/activesync/exchange_errors.phphttp://www.pocketpcfaq.com/faqs/activesync/missingitems.htm#Missing%20Calendar,%20Contacts%20or%20Tasks%20Items:http://www.pocketpcfaq.com/faqs/activesync/securityadvisories.htm#Security%20Advisorieshttp://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htmhttp://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x-limitations.htmhttp://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x-85010014.htmhttp://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x-firewall.htmhttp://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x-logs-services.htmhttp://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x-connection.htmhttp://www.pocketpcfaq.com/faqs/activesync/usb-advanced-functionality.htmhttp://www.pocketpcfaq.com/faqs/activesync/troubleshooter/index.htmhttp://www.pocketpcfaq.com/faqs/activesync/activesync4x-visualstudio-emulator.htmhttp://www.pocketpcfaq.com/faqs/activesync/partnerships.htmhttp://www.pocketpcfaq.com/faqs/activesync/installation.htm

8/17/2019 Installation Regedit

2/5

2. &% yo) get a 628 error (hi!e connecting yo)r Poc,et PC an'he!' PC or Pa!+-si$e PC to yo)r /in'o(s 'es,to# yo) nee' to )se the g)est acco)nt to signin instea' o% the )ser yo) )se'.

3. &% yo) r)n the Aventai! 3.21 P c!ient then yo) nee' to +a,e the %o!!o(ing

changes to avoi' hanging in ActiveSync (henever yo) re+ove yo)r Poc,et PC%ro+ the S cra'!e .

)n the Aventai! con%ig too!. Se!ect the A'vance' ta*. Chec, Sec)re a!!a##!ications e ce#t !iste' chec, *o in the A##!ications to Sec)re gro)# *o .C!ic, o'i%y ist . A'' (cesco++.e e an' /C:S gr.e e !ocate' in theActiveSync #rogra+ 'irectory. ost !i,e!y C ;Progra+ Fi!es; icroso%tActiveSync . C!ic, "< then Fi!e -= Save an' then re*oot.

4. &% yo) are )sing the )++ing ir'>s S"Cs %i %or this. Bo) (i!! nee' to search :!ron>s s)##ort'ata*ase %or the error co'e to see the %i .

http://www.pocketpcfaq.com/applications/killsync.htmhttp://www.pocketpcfaq.com/applications/resync.htmhttp://support.microsoft.com/default.aspx?scid=kb;en-us;Q243029http://www.pocketpcfaq.com/applications/killsync.htmhttp://www.pocketpcfaq.com/applications/resync.htmhttp://support.microsoft.com/default.aspx?scid=kb;en-us;Q243029

8/17/2019 Installation Regedit

3/5

8/17/2019 Installation Regedit

4/5

18. &% yo) are )na*!e to sync )sing /i-Fi or :thernet it co)!' *e *eca)se yo) havean o#en connection to a server on yo)r net(or,. &% yo) are )sing /in'o(s

e'ia P!ayer Fi!e : #!orer or other 3r' #arty net(or, share a##!icationActiveSync (i!! atte+#t to connect )sing that connection an' %ai!. Bo) nee' to'isconnect %ro+ net(or, connections to sync.

19. Bo) cannot sync 'ata*ase %i!es *eca)se the o#tion to se!ect the 'ata*ase %i!es isno !onger 'is#!aye' in ActiveSync - oo!s - "#tions. 1. Per%or+ a %)!! *ac,)# o% the Poc,et PC so yo) can restore in the event o% a %ai!)re 2. e+ove the Poc,etPC %ro+ the cra'!eGca*!e an' se!ect Fi!e - ?e!ete Partnershi# on ActiveSync onthe PC. 3. Per%or+ a ?etect an' e#air on ")t!oo, )sing the +en) ite+ e!# -?etect an' e#air 4. e*oot yo)r PC 5. ar' reset yo)r Poc,et PC 6. "nce there*ootsGresets are co+#!ete reconnect yo)r Poc,et PC to yo)r PC an' set)# a

#artnershi#.

20. &% yo) see Cannot start co++)nications (ith the 'es,to# co+#)ter. /insoc,services co)!' not start ')e to critica! error 10054 then try so%t resetting yo)rPoc,et PC. hen atte+#t to sync.

21. &% yo) see a +essage %ro+ cA%ee ir)sScan a*o)t a scri#t that (ces+gr.e e isr)nning a!!o( it to r)n. his is ActiveSync o#ening ")t!oo,. See the cA%eeScri#t &ss)e %or 'etai!s.

22. &% yo) are )sing a /in'o(s o*i!e 2003 an' yo) are seeing an error (ith'ata*ase %i!e conversions or a##!ications that )se 'ata*ase %i!es on yo)r Poc,etPC that are e #ecting the %i!es in the Poc,et PC 2002 %or+at then yo) +ay nee'the ?ata*ase Conversion /i$ar' Po(er oy .

23. &% yo) have +ore than one #artnershi# an' yo) (ish to sync via :thernet or /i-Fi yo) nee' to +a,e s)re yo) have se!ecte' the correct PC to sync (ith. his is'one on the Poc,et PC *y !a)nching ActiveSync an' c!ic,ing on oo!s - "#tionsan' se!ecting the PC yo) (ish to sync (ith.

24. &% yo) are )sing :thernet or /i-Fi to synchroni$e yo) nee' to +a,e s)re that thenet(or, connection in the Connection anager is set)# to )se /or, as the'e%a)!t connection. he Connection anager is avai!a*!e at Start - Settings -Connections - Connections Ean' A'vance' on /in'o(s o*i!e 2003 .

25. &% yo) are )sing /in'o(s DP an' yo) see the +essage I CPG&P et(or,rans#ort ot &nsta!!e'J then c!ic, on Start -= )n an' enter the co++an'

Inetsh int i# reset reset!og.t tJ c!ic, "

8/17/2019 Installation Regedit

5/5

27. &% yo) are )sing /or' 2003 an' are trying to synchroni$e %i!es or co#y the+ toyo)r Poc,et PC yo) +ay receive an error (hen ActiveSync atte+#ts to convertthe .?"C %i!es to Poc,et /or' %or+at. o (or, aro)n' this #ro*!e+ con%ig)reActiveSync to not convert the .?"C %i!es since the Poc,et PC can o#en the+'irect!y. his is 'one *y c!ic,ing on oo!s - "#tions - )!es - Conversion

Settings an' se!ecting the ?es,to# to ?evice ta*. hen se!ect icroso%t /or'?oc)+ent an' c!ic, on the :'it *)tton. hen c!ic, on the 'ro# 'o(n +en) an'se!ect o Conversion an' c!ic, ", ", ",.

28. &% yo) enco)nter the Coo!/e*Search s#y(are on yo)r PC an' )se ortonAntivir)s 2005 to re+ove it ActiveSync (i!! sto# (or,ing. &nstea' )se S#y*otSearch an' ?estroy to re+ove Coo!/e*Search an' ActiveSync (i!! (or,

#ro#er!y. &% yo) )se' orton Antivir)s 2005 a!rea'y then try reinsta!!ingActiveSync.

29. &% yo) have Pan'a So%t(are )sinessSec)re Antivir)s insta!!e' yo) +ay not *ea*!e to synchroni$e (ith yo)r Poc,et PC. P!ease contact Pan'a So%t(are %or a

#atch that (i!! a!!o( yo) to sync.

30. &% yo) have )#gra'e' yo)r Pan'a Antivir)s %ro+ an o!'er version to Pan'aitani)+ or P!atin)+ 2005 yo) +ay not *e a*!e to sync. Pan'a has change' the

(ay ")t!oo, scanning is #er%or+e' *)t 'i' not #ro#er!y )n-register a ? . Soyo) have to go to htt# GGce .orgG!s#%i .ht+ an' 'o(n!oa' the too! s#Fi ./hen yo) start s#Fi yo) (i!! see a !ist o% '!!s one o% (hich is #av!s#.'!! .Chec, the & ,no( (hat & a+ 'oing -*o Enice thing to #rovi'e that in'ee'Kan' +ove the '!! %ro+ the