Inside Selling

24

Transcript of Inside Selling

Page 1: Inside Selling

TRANSFORMING INSIDE SALESINTO A REVENUE ENGINE

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Today's winnersthink differentlyabout markets,customers, andvalue delivery"

STEVE JOBS

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THE MARGIN BETWEENWINNING AND LOSINGBUSINESS GETS SMALLEREVERY DAY

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EVER INCREASINGACQUISITION COSTSMEAN IT 'S MOREIMPORTANT TO RETAIN &

DEVELOP NEWACCOUNTS

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BUYERS ARE EDUCATINGTHEMSELVES ON YOURCOMPANY &

COMPETITION BEFOREYOU WALK IN THE DOOR

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IN MANY COMPETITIVESALES SITUATIONS ,

HIGHER LEVEL PEOPLEARE GETTING INVOLVEDIN SMALLER DECISIONS

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COMPETITIVE PRICINGPRESSURES ARE DRIVINGHIGHER DISCOUNTS ANDLOWER MARGINS

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MORE AND MORECOMPANIES AREPLACING INCREASINGEMPHASIS ON INSIDESALES

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WHILE OTHERS ARECHALLENGING THEIRCUSTOMER SERVICETEAMS TO UP SELL

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SO WHAT DO THE BESTCOMPANIES KNOW THATYOU DON 'T?

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THEY UNDERSTANDINSIDE SALES ARE THEIRTRUE BRANDAMBASSADORS

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THEY EMPOWER FRONTLINE ASSOCIATES TODELIGHT THE CUSTOMER

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86% OF BUYERSWILL PAY MOREFOR A GREATERCUSTOMEREXPERIENCE

86%

1%ONLY 1% OFCUSTOMERS FEELVENDORS MEETTHEIREXPECTATIONS

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THEY CONTINUOUSLY STRIVETO BECOME "TRUSTEDADVISORS " TO THEIRCUSTOMERS

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THEY ARE EXPERTS ATENGAGING CUSTOMERS VIAPHONE , EMAIL , AND LIVECHAT

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THEY UNDERSTAND THATTHEY ONLY HAVE SECONDSTO ENGAGE A PROSPECT

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THEY UNDERSTAND THATSTRATEGIC QUESTIONS ARETHE ARROWS IN THEIRQUIVER

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THEY TRAIN ASSOCIATES TOIDENTIFY COMMONPERSONALITY TYPES

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THEY ARE EXPERTS ATPRACTICING "ACTIVELISTENING "

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THEY MAKE ROLE PLAYINGAND SALES COACHINGONGOING ACTIVITIES

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THEY UNDERSTANDCUSTOMER OBJECTIONS AREREALLY OPPORTUNITIES TOSELL

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ASCENSION REMOTE SELLINGEXCELLENCE IS DESIGNED TOACTIVATE INSIDESALES /SERVICE TEAMS FORGROWTH

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ASCENSION REMOTE SELLINGEXCELLENCE INCLUDES

TIPS TO MAKE COLD CALLING A PRODUCTIVE ACTIVITY

BEST PRACTICE CONSULTATIVE SALES PRINCIPLES

BUSINESS RELEVANT ROLE PLAYING

WAYS TO PROSPECT DORMANT + INACTIVE ACCOUNTS

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THANK YOU

ASCENSION GROWTH & INNOVATION STRATEGIES

LEARN ABOUT REMOTE SELLING EXCELLENCE