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CORPORATE SOCIAL RESPONSIBILITY

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WHAT IS CSR?

CORPORATE SOCIAL RESPONSIBILITY ENCOMPASSES THE ECONOMIC, LEGALETHICAL AND PHILANTHROPIC EXPECTATIONS PLACED ON ORGANIZATIONS BY SOCIETY AT A GIVEN POINT OF TIME.

CORPORATE SOCIAL RESPONSIVENESS REFERS TO THE CAPACITY OF A CORPORATION TO RESPOND TO SOCIAL PRESSURES.

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WHAT IS CSR ?

CSR IS THE CONTINUING COMMITMENT BY BUSINESS TO BEHAVE ETHICALLY AND CONTRIBUTE TO ECONOMIC DEVELOPMENT, WHILE IMPROVING THE QUALITY OF LIFE OF THE WORKFORCE AND THEIR FAMILIES AS WELL AS OF THE LOCAL COMMUNITY AND SOCIETY AT LARGE.

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SOME FACTS WHILE 94% OF THE COMPANIES BELIEVE

THAT DEVELOPMENT OF CSR STRATEGIES CAN DELIVER REAL BUSINESS BENEFITS ONLY 11% MADE ANY SIGNIFICANT PROGRESS IN IMPLEMENTING STRATEGY IN THE ORGANIZATION

CEOS ARE FAILING TO RECOGNIZE THE BENEFITS OF IMPLEMENTING CSR STRATEGIES DESPITE INCREASING PRESSURES TO DO SO

CSR PROGRAMMES INFLUENCE 70% OF ALL CUSTOMER PURCHASING DECISIONS

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COMPANIES TAKING CSR INITIATIVES TATA GROUPINFOSYS BHARTI ENTERPRISES HCL ITC WELCOME GROUP ONGC SAIL ORCHID CHEMICALS AND PHARMA NDTV AIRCEL

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CSR PROGRAMMES

EDUCATION HEALTH LIVELIHOOD CREATION SKILL DEVELOPMENT EMPOWERMENT OF WEAKER

SECTIONS ENVIRONMENT

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CSR AT WORKPLACE

REMUNERATION ETHICAL HR PRACTICES HEALTH/SAFETY WORK LIFE BALANCE AGE OF EMPLOYEES DOWNSIZING DIVERSITY IN WORK CULTURE PRIVACYCONCERNS FOR FREEDOM CONSISTENCY ACROSS DIFFERENT WORK

ENVIRONMENTS TELECOMMUTING/WORKING FROM HOME WOMEN AT THE WORKPLACE

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CSR AND THE ENVIRONMENT

AIR POLLUTION WATER POLLUTION SOIL POLLUTION DEGRADATION OF THE ENVIRONMENT DESTRUCTION OF LIVELIHOOD INDUSTRIAL ACCIDENTS/WASTE

DISPOSAL E WASTE

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CSR INTERVENTIONS

EMPLOYEE VOLUNTEERING INFRASTRUCTURAL SUPPORT FINANCIAL SUPPORT PRODUCT/SERVICE SUPPORT

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PROFILE Infosys Technologies was started in 1981 by seven professionals with

US $250.

The company designs and delivers technology enabled business solutions.

Infosys pioneered the Global Delivery Model (GDM).

Infosys has a global footprint with over 50 offices and development centers in India.

Infosys takes pride in building strategic long-term client relationships.

In 1997 & 1996, the readers of Asiamoney voted Infosys “The best managed company in India

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Infosys was founded on July 2, 1981 by N. R. Narayana Murthy with six others Nandan Nilekani, N. S. Raghavan, Kris Gopalakrishnan, S. D. Shibulal, K. Dinesh and Ashok Arora.

N. S. Raghavan officially being the first employee of the company.

Murthy started the company by borrowing Rs 10,000/-.

Incorporated as "Infosys Consultants Pvt Ltd.“

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ACHIEVEMENTS

Rated “Best Employer” in India by Business Today in 2001.

Won the Global MAKE (Most Admired Knowledge Enterprises) award, for the years 2003, 2004 and 2005.

Rated best employer to work for in 2000, 2001, and 2002 by Hewitt Associates.

In April 2009, Forbes rated Infosys among the 5 best performing companies in the software and services sector in the world.

In 2009, Infosys was considered one of the Business Week’s 50 Most Innovative Companies.

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CONT…

• In 1996, created the “Infosys Foundation” operating in the areas of health care, rural uplift, education, arts and culture.

• In 1997, started the "Catch them Young Programme", to expose the urban youth to the world of Information Technology by conducting summer vacation programme.

• In 2008, along with National Institute of Advanced Studies created 'Infosys Mathematics Prize' for excellence in Mathematics research.

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Infosys Technologies: The Best among Indian Corporate

As per the Credit Lyonnais Securities Analysis (CLSA), the corporate governance ratings of the Software firms are higher than those of other Indian firms.

Infosys, based in Bangalore, is a publicly held, ISO 9001 certified company offering information technology consulting & software services.

The software offered include application development, E-Commerce & Internet Consulting, Software Maintenance.

Respected across the country, with very strong systems, high ethical values & a nurturing working atmosphere.

Net income of US 1,155 million and revenue of US 4,176 million.

At present having US 20.4 billion market capitalization

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Narayana Murthy’s Global Strategy

1) Global Delivery Model – Producing where it is most cost effective to produce & selling where it is most profitable to sell.

2) Moving up the Value Chain – Getting involved in a software development project at the earliest stage of its life cycle.

3) PSPD Model – Predictability of Revenues, Sustainability of Revenues, Profitability, Decision-making and risk taking

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ICSI National Award for Excellence in Corporate Governance

Best Governed Companies

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AREAS OF CSR IMPLEMENTATION

ACCOUNTABILITY

ECO DEVP

ENVIRONMENT

LABOUR/HUMAN RTS

HR

CG

ETHICS

CSR

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INFOSYS FOUNDATION Promoted by Infosys Technologies Limited, the

Foundation offers the promise of a better tomorrow, through its projects across India

Infosys Foundation has made small, but effective strides in the areas of:

Social RehabilitationArtsHealthcareEducation

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Awards for the Foundation

'Computer World Award - 2001' - International Level.

'The Economic Times Corporate Citizenship Award,' on behalf of the Infosys Foundation, for outstanding philanthropic work – National Level

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SOCIAL REHABILITATION AND RURAL UPLIFTMENT

• Help destitute women• Conducted relief work after natural disasters.• Made donations towards mid day meal.• Rehabilitation of Devadasis in Karnataka .• Compensation to families of martyrs.• Works with red cross society.• Monetary aids to Divine Life Society.• Helps children with leprosy.• Construction of Orphanages ,hostels, old age homes.

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ARTS

• Organizes cultural programs• It traces and honors artistes from different parts of

India.• Organizes programs like puppet shows

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HEALTHCARE The Foundation constructed the Infosys Super-specialty Hospital on the

Sassoon Hospital premises in Pune. This hospital caters to poor patients  It has spread its donations for medicines to aged and poor patients suffering

from cancer, leprosy, defects of the heart/kidney, mental illnesses and other major disorders. It helps this section meet substantial medical expenses and assures them of a steady source of income for their treatment

The Foundation installed office management software at the KEM Hospital in Mumbai. This enables the hospital to manage store requirements, keep accounts as well as publish hospital papers and other information on the Web

Additional blocks have been built at the Swami Sivananda Centenary Charitable Hospital at Tirunelveli in Tamil Nadu

A dharmashala was constructed at the Kidwai Cancer Institute in Bangalore The Foundation constructed a pediatric hospital at the Capitol Hospital in

Bhubaneswar, which caters to poor patients. A CT-scan machine was also donated to the hospital

Additional wards were built at the Swami Shivananda Memorial Charitable Hospital in Pattumadai, Tamil Nadu

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A hospital was built for tribals at H.D. Kote, Mysore In Bellary, a hospital was constructed to treat patients with brain fever The Foundation has donated ambulances to medical centers and hospitals

in Kanchipuram, Tamil Nadu, Gadag, B.R. Hills and South Canara in Karnataka and Kalahandi, Chandrashekarpur and Bhubaneswar in Orissa

It has also donated high-tech surgical equipment to hospitals located at Mysore, Bijapur, Bellary and Hubli in Karnataka

The Foundation has made donations to the Drug Foundation for Nuclear Medicine at the cancer hospital in Miraj and the Kidwai Hospital in Bangalore

A leprosy camp was conducted, and relief work was carried out at the Leprosy Colony in Gulbarga

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LEARNING AND EDUCATION The foundation has donated 10,200 sets of books in Karnataka alone, and in

Andhra Pradesh, Karnataka, Orissa and Kerala, under its Library for Every Rural School project. Through this program, the Foundation has set up more than 10,150 libraries in rural government schools.

To simplify the standard of computer education for students in rural areas, a separate book has been written and is being distributed under the library project.

To identify and help students in dire need, the Foundation works with Prerna, an NGO in Raichur and Bangalore, and Vidya Poshak in Dharwad, to distribute scholarships to poor students.

The Foundation has also made donations towards the reconstruction of old school buildings. For instance, 14 government schools in slum areas of Hyderabad were reconstructed

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It also contributes towards the construction of additional classrooms, school funds/corpus funds, school furniture, equipment and so on, especially in backward areas

The Foundation donated study material, including science kits, to 20 schools in rural Karnataka

Donations have also been made towards computer centers in rural areas of Karnataka

The Foundation collaborated with the Center for Environment Education (CEE), Bangalore, for the orientation of teachers specializing in science and the environment. The Center developed training material on water.

It made a contribution to fund new self-employment courses at post graduation and post matriculation levels in hyderabad.

The Foundation constructed a science center at a rural school in the Kolar District of Karnataka, a one-of-its-kind center in the entire district. It caters to the students of the school, as well as schools in the neighboring villages

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ENVIRONMENT The Health, Safety and Environmental Management System (HSEMS) at Infosys is

called the 'Ozone Initiative‘. This project spreads environmental awareness and implements eco-friendly practices across development centers worldwide. Further, this vision is supported by voluntary groups of employees organized into eco-clubs.

Infosys' vision is to become "carbon and water neutral". It undertake several initiatives to neutralize our environmental impact:

Water Management:- Potable water is a depleting resource. It harvest rainwater and consistently reduce the use of fresh water. In addition, it recycle waste water to be reused for primary and secondary purposes.

Energy Conservation:- Infosys uses energy responsibly. It measure our utilization of energy through energy audits. The data collected is used to achieve increasing levels of energy conservation.

Waste Management:- Waste is recycled scientifically. It reduce waste, segregate it at the source and dispose it at dedicated waste segregation and processing plants at each development center.

Control-Climate:-Infosys hosted the Indian Youth Summit on Climate Change at Hyderabad under the auspices of the Indian Youth Climate Network. Delegates discussed how India can be powered by 100% renewable energy and signed a declaration on climate change.

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Crowned awards ….

2010

* Infosys wins the RMMY 'Best in Show' award for the third year in a row.

* Infosys Among Top 20 Global Companies to Win the Most Admired Knowledge Enterprises (MAKE) Award 2010.

* Infosys, the most admired Indian company: The Wall Street Journal Asia 200 survey.

* Infosys is ranked among the top ten value-creating technology and telecommunications companies by The Boston Consulting Group.

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Cont…

* Infosys BPO was recognized for outsourced services delivery at the Shared Services & Outsourcing Network (SSON) 2010 North American and Australasian Shared Services Excellence Awards.

* Infosys was voted the best company in management, corporate governance, investor relations, and corporate social responsibility (India) in a Finance Asia magazine survey.

* Infosys ranked second in The International Association of Outsourcing Professionals 'Global Outsourcing 100’.

* Infosys ranked among 'Best Companies for Leaders’. * Infosys, the most sought-after company in India: Business

Today Survey.

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Safe to say INFOSYS is one of the pioneers in actively

indulging in corporate social responsibility in a developing

nation like INDIA.

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THANK YOU