123133111 a Project on CSR and Its Reporting on Infosys and Reliance Industries Limited

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Transcript of 123133111 a Project on CSR and Its Reporting on Infosys and Reliance Industries Limited

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      INDEXCHAPTER-1: INTRODUCTION

    1.1 Introduction1.2 Objectives1.3 Scope1.4 Methodology1.5 Limittions

    CHAPTER-2: REVIEW OF LITRETURE

    2.1 Introduction

    2.2 !etures o! "S# 

    2.3 $hy corporte socil responsibility occurs

    2.4 $ht some compnies consider "S# s

    2.5 $hy should business be socilly responsible

    2.% corporte socil responsibility to$rds di!!erent interest groups

    2.& "S# nd its dvntges

    2.' e(mples o! compnies nd their "S# ctivities

    2.) ho$ cn orgni*tion ct socilly responsible

    2.1+ pproches !or mesuring socil responsibility

    2.11 socil udit

    2.12 ,rguments !or nd ginst socil responsibility-

      2.121/ ,rguments ginst socil responsibility

      2.122/ ,rguments !or socil responsibility

    2.13 M0ing socil responsibility opertionl.

    CHAPTER-3:COMPANY PROFILE

    3.1 #elince Industries Limited #IL/

    3.2 In!osys

    CHAPTER-4: ANALYSIS AND INTERPRETATION OF DATA

    CHAPTER-5: CONCLUSIONS AND SUGGESTIONS

    BIBLIOGRAPHY

     

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    1.1 INTRODUCTION:

    "S# is de!ined s operting business tht meets or e(ceeds the ethicl legl commercil nd

     public e(pecttion tht society hs o! business.

    "S# is lso clled s corporte responsibility corporte responsibility opportunity etc. it is concept $hereby compny is responsible !or providing more bene!its thn just pro!its !orshreholders. It hs role to ply in treting its employees $ell preserving the environmentdeveloping sound corporte governnce supporting philnthropy !ostering humn rightsrespecting culturl di!!erences nd helping to promote !ir trde mong others. ,ll re ment tohve positive impct on the communities cultures societies nd environments in $hichcompnies operte.

    hese e!!orts should lso bene!it compnys vrious st0eholders $ho comprise ll or some o!the !ollo$ing- customers employees e(ecutives none(ecutive bord members investorslenders vendors suppliers governments 67Os locl communities environmentlists chrities

    indigenous people !oundtions religious groups nd culturl orgnistions.

    ,nd in this conte(t "S# report is used by most o! the compnies i.e. "S# reports is strtegicdocument tht o!!ers blnced objective nd resonble ssessment o! lmost every spect o! !irm8s per!ormnce.

    here re cler bene!its !or orgnistions tht undert0e 9ulity "S# reporting they re-

    1. it llo$s them to demonstrte their interest in the environment their employees ndcommunities:

    2. it builds trust nd promotes trnsprency: nd

    3. solicits !eedbc0 on their per!ormnce !rom gro$ing number o! st0eholders.

    ;"# reporting is no$ n e(pecttion o! business nd lrge orgnistions relly hve no choice;"# reporting helps the mngement to trc0 yer on yer progress o! n orgni*tions.One o! themin chllenges o! "# reporting is determining $ht issues to report on nd $ht issues toe(clude s $ell s prioritising those issues tht re included.

    ,nd this project is covering the !our pillrs o! ny orgni*tion i.e.environment communitymr0etplce nd $or0plce to !ocus on the ctivities t0en up by them i.e. this project coversthe complete report on In!osys nd #elince industries limited.

    ,nd the process o! globlistion hve rised concerns tht multintionl compnies M6"s/might be pursuing pro!it t the e(pense o! vulnerble $or0!orces the environment nd so on. Inresponse to such concerns M6"s hve incresingly t0en steps imed t demonstrting theirsocil responsibility s business orgnistions. One prominent development hs been theelbortion nd doption o! "ode o! "onduct concerning corporte socil responsibility "S#/$hich sums up s the pproch

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    senior mngers $nt to convey $hile others stress the $y tht codes help M6"s tochieve degree o! legitimcy in the eyes o! those outside the orgnistion . hus "S# codes pper to be principl $y in $hich M6"s see0 to chieve degree o!consistency cross their opertions nd=or degree o! legitimcy in their e(ternlenvironment.

    1.2 OBECTIVES:

    1. o study the socil responsibilities t0en up by In!osys nd #elince industries limited .

    2. o understnd the vrious socil responsibility progrmmes undert0en by thesecompnies to$rds employees consumers society nd environment.

    3. o study the contribution o! these compnies to$rds !ul!illing their socil responsibility.

    4. o 0no$ the policy !rme$or0 dopted by these compnies in !ul!illing their socilresponsibility.

    1.3 SCOPE:

    he study is con!ined to nly*ing the socil responsibility undert0en by In!osys nd #elince

    industries limited through their corporte o!!ices brnches nd subsidiries.

    1.4 METHODOLOGY:

    ,s the project is bsed upon cse study o! these t$o compnies the dt is collected indirectly

    i.e. secondry dt is used !or collecting in!ormtion.

    Secondry dt-

    secondry dt is collecting nd processing o! dt gthered by others !or reserch purpose. It

    cn be used to get ne$ perspective on the current study to supplement or compre the $or0 or

    to use prts o! it.

    Secondry dt cn !urther be divided into t$o prts.

     >ulittive dt includes biogrphies records documents published mteril computer

    dtbses policy sttements etc.

     >untittive dt $ould hve mr0et reserch nd economic documents.

    he sources through $hich the dt is collected includes ?ournl ,rticles dt bses

    orgni*tionl records boo0s internet the medi nd other rchivl records.

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    1.5 LIMITATIONS:

    1. @nble to obtin the !inncil in!ormtion regrding compnies nnul budget to$rds

    corporte socil responsibility.

     

    COMPANY PROFILE

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    3.1RELIANCE INDUSTRIES LIMITED!RIL"

    INTRODUCTION:

    he #elince 7roup !ounded by Ahirubhi B. ,mbni 1)322++2/ is Indi8s lrgest privte

    sector enterprise $ith businesses in the energy nd mterils vlue chin. 7roup8s nnulrevenues re in e(cess o! @SC 44 billion. he !lgship compny #elince Industries Limited is Dortune 7lobl 5++ compny nd is the lrgest privte sector compny in Indi.

    Ec0$rd verticl integrtion hs been the cornerstone o! the evolution nd gro$th o! #elince.Strting $ith te(tiles in the lte seventies #elince pursued strtegy o! bc0$rd verticlintegrtion in polyester !iber intermedites plstics petrochemicls petroleum re!ining nd oilnd gs e(plortion nd production to be !ully integrted long the mterils nd energy vluechin.

    he 7roup8s ctivities spn e(plortion nd production o! oil nd gs petroleum re!ining nd

    mr0eting petrochemicls polyester !iber intermedites plstics nd chemicls/ te(tiles retilnd specil economic *ones.

    #elince enjoys globl ledership in its businesses being the lrgest polyester yrn nd !ibre producer in the $orld nd mong the top !ive to ten producers in the $orld in mjor  petrochemicl products.

    Mjor 7roup "ompnies re #elince Industries Limited including min subsidiry #elince

    #etil Limited/ nd #elince Industril In!rstructure Limited

    Ahirubhi ,mbni !ounded #elince s te(tile compny nd led its evolution s globl leder 

    in the mterils nd energy vlue chin businesses.

    Be is credited to hve brought bout the e9uity cult in Indi in the lte seventies nd is regrdeds n icon !or enterprise in Indi. Be epitomi*ed the spirit 8dre to drem nd lern to e(cel8.

    he #elince 7roup is living testimony to his indomitble $ill singleminded dediction nd

    n unrelenting commitment to his gols.

      Eord o! Airectors o! #elince Industries Limited-

    1. S#$% M&'()# D. A*+,% !"hirmn F Mnging Airector/2. S#$% N%'#% R. M()/,% !G(ecutive Airector/3. S#$% H%0, R. M()/,%!G(ecutive Airector/4. S#$% PMS P$,), G(ecutive Airector/5. O0#($)

    http://www.ril.com/http://www.riil.in/http://www.riil.in/http://www.ril.com/

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    G(($, $%%,) #/ %&)0$6 )0,$0(:

    1. C$$,0( 78($,(:

    7ro$th through corporte governnce-

    R(%,( %) % 0#( $($0 %*(*(0,0% C$$,0( G8($,( +()0 $,0%()

    C$$,0( G8($,( ,0 R(%,( %) +,)( 0#( /%7 *,% $%%():

    • "onstitution o! Eord o! Airectors o! pproprite composition si*e vried e(pertise

    nd commitment to dischrge its responsibilities nd duties.

    • Gnsuring timely !lo$ o! in!ormtion to the Eord nd its "ommittees to enble them to

    dischrge their !unctions e!!ectively.

    • Independent veri!iction nd s!egurding integrity o! the "ompnys !inncil reporting.

    • , sound system o! ris0 mngement nd internl control.

    • imely nd blnced disclosure o! ll mteril in!ormtion concerning the "ompny to

    ll st0eholders.

    • rnsprency nd ccountbility.

    • "omplince $ith ll the pplicble rules nd regultions.

    • Dir nd e9uitble tretment o! ll its st0eholders including employees customers

    shreholders nd investors.

    2. C**%0*(0):

    G$/0# 0#$&7# C**%0*(0):

    T#(6 ,$( ,+&0:

    >ulity#eserch F AevelopmentBelth S!ety F GnvironmentBumn #esource

    AevelopmentGnergy "onservtion "orporte "iti*enship.

    #elince believes tht ny business conduct cn be ethicl only $hen it rests on the nine core

    vlues o! Bonesty Integrity #espect Dirness Hurpose!ulness rust #esponsibility "iti*enship

    nd "ring.

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    • he essence o! these commitments is tht ech employee conducts the compny8s

     business $ith integrity in complince $ith pplicble l$s nd in mnner thte(cludes considertions o! personl dvntge.

    • hey do not lose sight o! these vlues under ny circumstnces regrdless o! the gols

    they hve to chieve. o them the mens re s importnt s the ends.

    • F$ R(%,(

    • G$/0# %) ,$( $ 7 #(,0#

    #elince8s occuptionl helth centers crry out preemployment nd periodic mediclchec0ups s $ell s other routine preventive services. Specilised tests li0e biologiclmonitoring helth ris0 ssessment studies nd udits !or e(posure to vrious mterilsre lso per!ormed. Belth eduction nd $reness !orm n integrl prt o! the helthcre progrmme t #elince

    • G$/0# %) ,$( $ ),(06#elince believe tht the s!ety o! ech employee is the responsibility o! the individuls $ell s o! the $hole community o! employees

    • G$/0# %) ,$( $ 0#( (8%$*(0

    #elince believes tht clen environment in nd round the $or0plce !osters helthnd prosperity !or the individul the group nd the lrger community to $hich they belong. Gnvironmentl protection is n integrl prt o! the plnning design constructionopertion nd mintennce o! ll projects.

    • G$/0# %) +(00%7 ((

    #elince builds $ith cre $or0plce tht proctively !osters pro!essionl s $ell s personl gro$th. here is !reedom to e(plore nd lern: nd there re opportunities thtinspire inititive nd intrinsic motivtion. hey believe tht people must drem tochieve tht these drems $ill drive the compny8s e(cellence in ll its businesses.#elince thin0s behves lives nd thrives $ith globl mindset encourging everyemployee to rech his = her !ull potentil by viling opportunities tht rise cross thegroup.

    • G$/0# %) 0#%'%7 +(6 +&)%())

    ,s corporte citi*ens they invest in socil in!rstructure believing strongly tht their  business strength !uels socil contributions. o this end #elince encourges !unds nddevelops numerous eduction helth humn cpitl nd in!rstructure inititives. heseinititives re undert0en through prtnerships $ith nongovernmentl orgni*tionscorportes nd trusts.

    3. R()(,$# 9 D(8(*(0 T(#76 D(8(*(0 , I8,0%

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    #eserch F Aevelopment #FA/ echnology Aevelopment nd Innovtion continues to be nintegrl prt o! #IL8s gend !or chieving gro$th business pro!itbility sustinbility nd rurltrns!ormtion. he #elince echnology 7roup #7/ creted by consolidting vriousreserch nd technology !unctions is helping crete enhnced vlue delivery by leverging ll thes0ills nd competencies nd creting ne$ opportunities t the inter!ces. #7 continues to get

    e(ternl perspectives !rom members o! the #elince Innovtion "ouncil #I"/.

    ey objectives o! #7 re s !ollo$s-

    • Aevelop !it!orpurpose nd sustinble technology nd its ppliction.

    • Hrovide e!!ective project support nd ssurnce to mnu!cturing plnts nd businesses.

    • Hrovide technicl ssurnce to projects including technology selection nd bsorption.

    • Hroctively identi!y nd support technicl opportunities to dd vlue cross #IL8s

     businesses.

    • Aevelop technology strtegies suited to crete business gro$th nd o!!set threts.

    • #7 is lso $or0ing on the development=commercilistion o! ne$ products e.g. o(ygen

     brrier polyester resin !or pc0ging mteril !or !ruits=vegetbles preservtion nd lo$ cost,ntimicrobil Holyester. In ddition #7 is $or0ing on emerging technologies such s!uel cells crbon !ibres bio!uels nd gsi!iction o! vrious !eedstoc0s.

    •  ,s per #ILs mission the "ompny $ill continue to crete business vlue nd

    competitive dvntge by pplying buying customi*ing developing/ the righttechnology t the right cost nd t the right time to meet the current nd !uture needs o!#IL through the !ollo$ing inititives-

    • ,n integrted centrl technology orgnistion to support #IL businesses nd

    mnu!cturing !cilities.

    • , sustined high per!ormnce $or0 culture $hich !osters innovtion entrepreneurship

    inclusiveness tem$or0 nd continuous improvement.

    • , process centric orgni*tion tht m(imi*es synergies cross ll inter!ces levergescore competencies o! vrious disciplines to m(imi*e vlue !rom current ssets ndcretes ne$ gro$th opportunities $hile llo$ing people to develop nd contribute totheir !ull cpbilities.

    4. I8,0%

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    • In chllenging yer o! demnd destruction nd the globl !inncil crisis #IL $s

    resilient nd continued to innovte to convert the dversity into n opportunity. #ILlunched n innovtive inititive clled ;Mission uru0shetr; imed t glvnising ndenergising the entire orgni*tion to rise to the occsion nd help #IL emerge stronger.

    • he !ocus o! this inititive $s on e(treme e!!iciency vlue m(imistion to serve thene$ mr0et conditions nd s!ety nd relibility o! ssets. he employees respondedover$helmingly by pouring in record number o! ides over specilly built businesse(cellence tool $hich operted on the In!ormtion echnology I/ bc0bone.

    • his inititive not only helped in surmounting the chllenges $ith $ill to $in but lso

    identi!ied seril idetors $ho $ere recogni*ed nd re$rded by the ledership o! #IL.he Leding G(pert ,ccess Hrogrmme LG,H/ $hich gives ccess to globl thoughtleders continued to inspire the people o! #IL

    H($( ,$( (/ %8,0%) /#%# /($( %*))%+( +&0 $(%,( *,( %0 ))%+(:

    Dor those $ho study innovtive orgni*tions #elince Industries $ill be shining e(mple o! ho$ innovtion is prctised in lmost everything tht they do. Bere re !e$ things tht set themprt-

    • ;I*))%+( %) , %)%$%7 /$;  6othing turns on the ledership t #elince

    Industries thn this mgicl $ord. ,gin to 9uote the ?mngr e(mple it $sconsidered impossible to turn brren lnd into greenbelt. ody mngoes gro$n in?mngr re sold in Brrods London.

    •  ;H,) 0#%'%7 #,) (

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    C$$,0( S%, R())%+%%06

    #IL hs long nd strong trdition o! supporting the lrger communities tht it connects

    $ith !rom eduction helth drin0ing $ter lrgescle development o! employble

    s0ills to ssistnce during nturl clmities such s erth9u0es nd cyclones

    • he #elince Doundtion $ould ddress socil development impertives o! Indi

    speci!iclly 9ulity !orml nd voctionl edution !!ordble high9ulity helth cre

    mening!ul rurl development nd urbn rene$l nd protection nd promotion o! 

    Indi8s priceless heritge o! rts nd culture.

    • E&,0%

    Gduction continues to be one o! the mjor thrust res o! #IL8s "S# interventions. , net$or0 o! 

    1+ schools cters to over 14+++ students spred cross geogrphies in Indi. #IL8s "S# cells o! 

    its mnu!cturing divisions round the yer to support the eductionl re9uirement o! the

    surrounding community nd schools in the neighbouring region bene!iting thousnds o! students

    !rom the underprivileged section o! the society.

    #IL8s project !or physiclly chllenged children t Surt ner the B*ir Mnu!cturing

    Aivision is !st emerging s globl model o! publicprivte prtnership supporting physiclly

    chllenged children8s eduction $ith locl 67O. , hostel !or physiclly chllenged !emle

    students !rom the underpriviledged segment o! the society hs lso been constructed

    ;#elince Ahirubhi ,mbni Hrotshm; progrmme continues to support poor nd brillint

    students in pursuing higher studies. "ontinuous monitoring is being done to improve the

     per!ormnce o! the students by conducting specil clsses in Gnglish nd other subjects. #egulr 

    counselling sessions re lso being rrnged $ith e(perts in personlity development nd psychologists !or motivting the children to chieve better results.

    Durther #IL supplied noteboo0s uni!orms nd bgs to students !rom 7dimog nd

    Ehirvplem pnchyts nd provided !urniture to mny schools to enble the children to hve

    better lerning environment

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     Durther #IL plys pivotl role in the eduction o! the girl child especilly in rurl regions. ,t

    mny loctions ner its mnu!cturing divisions the "ompny sponsors !emle students !rom the

    economiclly underpriviledged segment o! the society.

    • C**&%06 H(,0# C,$(

    #IL hs developed "ommunity Medicl "entres "M"s/ ner most o! its mnu!cturing

    divisions. hese "M"s provide comprehensive helth services covering preventive promotive

    nd curtive helth cre to the communities !rom neighbouring villges. Mnu!cturing divisions

    conduct regulr helth chec0ups !or children in schools o! their respective neighbouring regions.

    Aoctors dvise children nd their prents on vrious helth cre issues nd personl hygiene.

    Durther #IL hs lso donted $heelchirs nd stretchers to governmentrun hospitl in

    ?mngr.

    ,nnully #IL employees orgnise nd prticipte in blood dontion cmps cross mnu!cturing

    divisions nd o!!ices.

    8he inititive to combt E BIK=,IAS8 is uni9ue publicprivte prtnership progrmme

     bet$een the 7overnment 67Os severl gencies nd #IL. It e(tends !rom creting $reness

    to providing cre support nd tretment including !ree o! cost tretment to those $ho cnnot

    !!ord the sme.

    • C**&%06=) S,(06

    he #od S!ety System is the most dvnced cost e!!ective nd esy to use tool !or improving

     public s!ety nd reducing operting economic costs. #IL hs institutionlised rod s!ety

    trining cross its numerous mnu!cturing divisions. he "ompny reches out to over l0h

    tn0er nd truc0 drivers nnully $ho visit the premises !or receipt nd disptch o! !eedstoc0 

    nd !inished goods. Durther rod sho$s nd trining sessions !or tn0er drivers trnsportingchemicls nd h*rdous goods re orgnised t truc0ers8 pl*s

    • R&$, I$,)0$&0&$( D(8(*(0

    #IL continues to develop rurl in!rstructure !cilities nd temples ner the surrounding

    villges o! mny o! its mnu!cturing divisions. #IL completed the Mndl Aevelopment

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    #od o! 1+ 0ms length connecting llrevu to Eiroplem improving trnsport

    in!rstructure

    • L%8(%# S&$0 P$7$,**()

    #IL sponsored Sel!Belp 7roups SB7s/ continue to empo$er $omen nd youth !rom the

    underpriviledged segment through vrious employment oriented trining nd s0ill

    development progrmmes. hese include dress m0ing helth cre helpers !or hospitls

    nursing je$ellery m0ing mobile phone repiring electricin trining bmboo rticle

    m0ing light motor vehicle driving trining etc.

    • R(%( O($,0%)

    #IL8s time tested disster mngement nd clmity relie! opertions $ere put to use yet

    gin in D 2++)1+. In ddition to e(tending dontions the #IL tem !rom ?mngr nd

    ,ndhr Hrdesh $or0ed *elously in !lood !!ected res o! rishn ,ndhr Hrdesh in

    October 2++).

    • W%%( , A%*, C,$(

    Hrpets $ere constructed on open $ells in the !orest in 7ujrt through D 2++)1+

    considerbly reducing deths mongst lion cubs.

    • H($%0,7( C)($8,0%

    eeping in vie$ the plurlity o! our society $ith multiple cultures trditions nd

     bc0grounds #IL hs initited vrious ctivities to consolidte the Indin ethos o! unity in

    multiplicity.

    • P$*0%7 S$0) , S$0)($))

    Eesides promoting cric0et on the globl !ront #IL ctively nurtures young nd tlented

    cric0eters nd sports bodies he Indin Hremier Legue IHL/ o!!ered yet nother opportunity

    to support nd sponsor cric0et. Mumbi Indins MI/ the IHL !rnchise !or the city o! 

    Mumbi is mongst the most !ollo$ed cric0et tems in the IHL. his is yet nother step tohelp Indi chieve $orld clss e(cellence in sports.

    • D#%$&+#,% A*+,% F&,0%

    Ahirubhi ,mbni Doundtion A,D/ hs Gduction nd Hublic Belthcre s its !ocus

    res. @nder its SS" Merit #e$rd nd @ndergrdute Scholrship Schemes instituted in

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    1))% A,D recognises nd ssists students $ho top the merit lists o! Std nd Std II

    Eord e(ms. he schemes lso t0e cre o! the physiclly chllenged meritorious students

    o! the Stte Gduction Eords.

    • D#%$&+#,% A*+,% I0($,0%, S# !DAIS"

    Ahirubhi ,mbni Interntionl School A,IS/ !ounded in 2++3 is the !ruition o! drem

    to o!!er eductionl opportunities to children tht m0e lerning joy nd help bring out the

     best in them. he cdemic ccomplishments nd the llround development o! children

    !rom clss L7 to 12 is !itting tribute to this noble spirtion.

    A#%(8(*(0):

    he !ollo$ing re the chievements under di!!erent !ields-

    • T$,%%7 , (8(*(0:

    he Ahej Mnu!cturing Aivision received the

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    Hroject in Gnergy "onservtion 2++) !rom "II in 2++).

    C$$,0( $,'%7 , $,0%7:

    • #IL continues to be !etured !or the !i!th consecutive yer in the Dortune 7lobl 5++

    list o! the NJorlds Lrgest "orportions: rn0ing !or 2++) is s !ollo$s-

    #n0ed 2%4th in terms o! sles

    #n0ed 11&th in terms o! pro!its

    • #IL is rn0ed &5th in 2++) in the D 7lobl 5++ up !rom previous yers '+th rn0/.

    • #IL hs been rn0ed s the 5th sustinble vlue cretor globlly by the Eoston

    "onsulting 7roup E"7/ in their report on the op 25 sustinble vlue cretors ththve been most success!ul t ttining superior vlue cretion over longer period o!time.

      3.2 INFOSYS

    1" INTRODUCTION

    In!osys echnologies Limited ESG- 5++2+) 6,SA,>- I6D/ is multintionl in!ormtion

    technology services compny hed9urtered in Englore Indi.

    In!osys is the secondlrgest I compny in Indi $ith 1+5453 pro!essionls including

    subsidiries/ s o! 6ov ) 2++).It hs o!!ices in 22 countries nd development centers in

    Indi"hin ,ustrli @ "nd nd ?pn.

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    2"HISTORY

    In!osys $s !ounded on ?uly 2 1)'1 in Hune by 6 # 6ryn Murthy nd seven others-

     6ndn 6ile0ni

     6. S. #ghvn

    7opl0rishnn

     S. A. Shibull

     . Ainesh

    ,sho0 ,ror$ith 6. S. #ghvn o!!icilly being the !irst employee o! the compny.

    Murthy strted the compny by borro$ing I6# 1++++ !rom his $i!e Sudh Murthy. he

    compny $s incorported s ;In!osys "onsultnts Hvt Ltd.; $ith #ghvn8s house in Model

    "olony northcentrl Eengluru s the registered o!!ice.

    "orporte socil responsibility"S#/ lso 0no$n s corporte responsibility corporte

    citi*enship responsible business sustinble responsible business S#E/ or corporte socil

     per!ormnce is !orm o! corporte sel!regultion integrted into business model .

    3"MISSION:

    Jith employees !rom over &+ ntionlities In!osys hs built n enduring vlue system bsed on

    openness honesty !irness nd trnsprency.

    In!osys strives to employ people representing the $idest possible vriety o! ntionlities

    cultures genders nd gender identities employment histories nd levels o! physicl bility. In

    doing so the compny is ble to recruit ne$ employees !rom ll vilble globl tlent pools nd provide pths to employment to ll members o! $orld societies including tlented individuls

    !rom groups $ho my hve in the pst been underrepresented $ithin the I industry. Jithin such

    diverse compny people bring to the $or0plce contrsting opinions nd $orldvie$s. ,s these

     people interct they develop ne$ ides methods nd perspectives. In!osys recogni*es nd

     promotes this po$er o! diversity to drive innovtion.

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    In!osys ctively !osters inclusivity cross ll o! its business units nd in every one o! its compny

    o!!ices. It encourges ll employees to !ocus on the commonlities they shre nd leverge their

    di!!erences to$rds productive tem$or0. Inclusivity ultimtely m0es !or more in!ormed nd

    sensitive employee bse tht is better ble to serve clients.

    In!osys $s the !irst Indin I compny to estblish compny o!!ice to mnge nd drive ll

    compny inititives deling $ith diversity nd inclusion. ody they hve employees !rom over

    &+ countries. Jomen constitute more thn 32 o! $or0!orce.

    In!osys Jomen Inclusivity 6et$or0 IJI6/ promotes gendersensitive $or0 environment.

    IJI6 recogni*es the uni9ue spirtions nd needs o! $omen. It provides venues !or voctionl

     personl nd psychologicl counsel to enble pro!essionl nd personl development

    4"ACTIVE PARTICIPATION OF EMPLOYEES:

    In!osys employees ctively prticipte in the $el!re o! the locl community. Aevelopment

    "enters A"s/ in Indi m0e di!!erence through severl "orporte Socil #esponsibility "S#/

    inititives.

    Gmployees orgni*e nd contribute to $el!re progrms especilly !or underprivileged children

    nd support the ctivities o! institutes nd 6on7overnment Orgni*tions 67Os/ dedicted to

    helthcre nd eduction nd cmpigns !or s0ills development nd community $el!re.

    ,s corporte citi*en $ith conscience In!osys strives to cultivte sustinble pproch toconducting business. In interctions $ith st0eholders $ithin nd beyond the sphere o! business

    they recogni*e tht they shoulder lrger responsibility. hey do business $ith n open eye

    continuously mesuring nd evluting the conse9uences nd impct o! the ctions.

    Ingrined in the soul o! In!osys is drive to $0en in employees customers investors nd

    other st0eholders s $ell s the lrger society spirit o! responsibility to the environment

    civic systems the governments in the regions $here they $or0 nd contribute nd to the !uture

    o! the genertions to come.

    5"CSR IN INFOSYS:

    1/ In 1))% In!osys creted the In!osys Doundtion in the stte o! rnt0 operting in the

    res o! helth cre socil rehbilittion nd rurl upli!t eduction rts nd culture. Since then

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    this !oundtion hs spred to the Indin sttes o! mil 6du ,ndhr

    HrdeshMhrshtrerl Oriss nd Hunjb. he In!osys Doundtion is heded by Mrs.

    Sudh Murthy $i!e o! "hirmn 6ryn Murthy.

    Since 2++4 In!osys hs embr0ed on series o! inititives to consolidte nd !ormli*e its

    cdemic reltionships $orld$ide under the umbrell o! progrm clled ,cG P ,cdemicGntente. hrough cse study $riting prticiption in cdemic con!erences nd university

    events reserch collbortions hosting study trips to In!osys

    Aevelopment "enters nd running the In Step 7lobl Internship Hrogrm the compny

    communictes $ith importnt st0eholders in the cdemi.

    2/ In!osys ctively prticiptes in ctivities !or the $el!re o! the communities it opertes in. he

    employees cross Aevelopment "enters A"s/ in Indi m0e di!!erence through severl

    "orporte Socil #esponsibility "S#/ inititives

    3" A$0) , C&0&$(:

    Jhile globli*tion certinly brings its bene!its it is not $ithout its shre o! threts most

     prominently to indigenous cultures nd rt !orms. Mny o! these re centrl to the livelihood o!

    communities. Bere the In!osys Doundtion is preserving the heritge o! Indi.

    Indi hs rich heritge o! rts nd culture. he In!osys Doundtion is committed to preserve the

    millenniold heritge o! Indi by supporting rt !orms tht re thretened $ith e(tinction.

    he In!osys Doundtion honors rtisns nd provides !inncil ssistnce. In ,ndhr Hrdesh the

    Doundtion is sustining the trdition o! hndloom $eving in Hochmplli villge. Hochmplli

    srees re tied dyed nd $oven by hnd. ,utomtion hs rendered hundreds o! $ever!milies

    unemployed.

    4" E8%$*(0:

    7lobl $rming nd climte chnge re more thn bu**$ords they re relities to be ddressed

    immeditely. In!osys is engging $ith globl thought leders nd decisionm0ers.

    7lobli*tion continues to unlesh !rreching chnges. he biggest bene!it o! globli*tion hs

     been the rise o! compnies nd economies nd the conse9uent cretion o! jobs. Bo$ever the

    most telling conse9uence o! development hs been the deteriortion o! the environment. ,s responsible corporte citi*en In!osys believes tht the environment cn be prticipnt nd

     bene!iciry o! progress.

     In!osys $ishes to be recogni*ed by ll st0eholders including customers employees vendors

    shre o$ners nd community t lrge s compny committed to high stndrds o!

    environmentl mngement nd to providing its employees consultnts nd contrctors $ith

    s!e nd helthy environment !ree o! occuptionl injury nd illness.

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    o chieve this they strive to$rd-Q "onservtion o! resourcesQ Hrevention o! pollutionQ ,dherence to ll pplicble legisltions

    Q Gliminting ccidents occuptionl illnesses nd injuries t $or0

    In!osys see0 to chnge ttitudes nd in!luence ctions to$rd the environment t the grssroots

    level. heir 8Hroject O*one8 cmpign spreds environmentl $reness nd implements eco

    !riendly prctices cross development centers $orld$ide. Durther this vision is supported by

    voluntry groups o! employees orgni*ed into ecoclubs.

    In!osys8 vision is to become ;crbon nd $ter neutrl;. hey undert0e severl inititives to

    neutrli*e environmentl impct-

    ," W,0($ M,,7(*(0

    Hotble $ter is depleting resource. hey hrvest rin$ter nd consistently reduce the use o!

    !resh $ter. In ddition they lso recycle $ste $ter to be reused !or primry nd secondry

     purposes.

    +"E($76 C)($8,0%

    In!osys uses energy responsibly. hey mesure the utili*tion o! energy through energy udits.

    he dt collected is used to chieve incresing levels o! energy conservtion.

    " W,)0( M,,7(*(0

    Jste is recycled scienti!iclly. hey reduce $ste segregte it t the source nd dispose it t

    dedicted $ste segregtion nd processing plnts t ech development center.

    "H(,0#,$( 9 E&,0%

    ,round the $orld ;li!estyle diseses; re invding the province o! the youth. Students $ith

     promise but $ithout the economic resources to pursue it re chllenged .

     he In!osys Doundtion is committed to the $ell being o! people living in remote res o! Indi.

    , heling touch !or the underprivileged-

    Jorldclss helthcre is high on the gend o! the In!osys Doundtion. he Doundtion

    constructs hospitl $rds dontes dvnced e9uipment orgni*es helth cmps nd distributes

    medicines to the underprivileged sections o! society.

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    he Doundtion constructed the In!osys Superspecilty Bospitl t the Sssoon hospitl Hune.

    he governmentrun hospitl cters to poor ptients $ho hve no ccess to tretment in privte

    hospitls.

    In!osys e(pertise in so!t$re enbled the Doundtion to instll o!!ice mngement so!t$re t

    the GM Bospitl in Mumbi. heir so!t$re mnges store re9uirements mintins ccountsnd publishes hospitl ppers nd other in!ormtion on the Internet.

    5" I)6) L(,($)#% I)0%0&0(:

    he In!osys Ledership Institute is the hub o! In!osys tlent development progrm. he Institute

    trins ne$ recruits nd grooms the ne(t genertion o! leders. ,t In!osys the people re l$ys

    lerning irrespective o! ge or $or0 e(perience.

    P$%*,$6 (&,0%

    he ,0shy Htr Doundtion is publicprivte prtnership tht provides dily mels to morethn '25+++ underprivileged children in 14 loctions cross Indi. Dor mny children in the

     progrm the ,0shy Htr mel is the only complete mel to $hich they hve ccess during the

    entire dy. Ey stis!ying this bsic need the Doundtion hs produced drmtic results in terms

    o! enrollment ttendnce nd ttention spns in the clssroom nd boosted children8s overll

    helth nd $ellbeing.

    S(,$6 (&,0%

    he In!osys Doundtion is upgrding eduction in!rstructure through severl inititives. hey

    donte boo0s to 15+++ librries construct hostels !or underprivileged children renovte

    schools donte computing !cilities nd provide scholrships to meritorious students. In

    ddition the Doundtion is collborting $ith n orgni*tion tht shelters prisoners children in

    the ge group o! 515 yers nd provides them $ith !ood nd eduction.

    he Doundtion is lso ssisting nongovernmentl orgni*tion $or0ing !or the rehbilittion

    o! street children in Englore nd Aelhi s $ell s the rehbilittion o! devdsis nd their

    children in 6orth rnt0 by ensuring trining nd eduction.

    T($0%,$6 (&,0%

    In!osys investments in the eduction system hve 9ulittively enhnced the tlent pool ineductionl institutions to meet !uture demnd.

    "mpus "onnect n industrycdemi prtnership tht covers over 1++ universities reches out

    to !culty nd students to bridge the gp bet$een cdemic curricul nd industryrediness.

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    Hroject 7enesis is prt o! the In!osys ,!!irmtive ,ction Hrogrm I,,H/ initited by In!osys

    EHO. It ims to enhnce the s0ills o! grdute students in E nd " to$ns nd improve their

    employbility in the Ienbled Services IeS/ industry

    @" A#%(8(*(0) :

    In ccordnce $ith the 7lobl #eporting Inititive 7#I/ !rme$or0 In!osys sustinbility

    report encpsultes the progress mde nd !uture plns !or the compny8s economic per!ormnce

    innovtion in o!!erings people enggement nd corporte socil responsibility inititives.

    S&)0,%,+%%06 R($0 2-1

    In!osys8 sustinbility policy chieves business nd sustinbility gols $hile m(imi*ing vlue

    !or st0eholders. he policy ims to reli*e 8sustinble tomorro$8 by !ocusing on socil

    contrct resource e!!iciency nd green innovtion.

    ;,t In!osys sustinbility is $y o! being. It is not something $e do beyond business: it isbout our business. he urgency to build nd crry !orth sustinble business model t In!osys

    is here to sty; sys S. 7opl0rishnn "GO nd Mnging Airector In!osys echnologies Ltd.

    ANALYSIS AND

    INTERPRETATIONANALSIS AND INTERPRETATION OF DATA

    I0$&0%:

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    "ollective dt mens de9ute nly*ing nd interpreting the dt collected !rom In!osys nd

    #elince Industries Limited#IL/ in order to provide support system !or ccurte nd proper

    nlysis.

    ,nd this entire project is bsed upon the cse study o! this compnies the in!ormtion is

    collected through secondry dt i.e. through boo0s $ebsites journls ne$sppers etc.

    T,+(-1

    CSR TOWARDS EMPLOYEES:

    R())%+%%0%() N. $()(0)

    1/eduction o! employees children In!osys nd #IL

    2/litercy progrmme In!osys nd #IL

    3/trin the trinee progrmme !or employees In!osys nd #IL

    4/eduction nd reserch group progrmme !or

    employees children

    In!osys nd #IL

    5/provides venues !or voctionl personl nd

     psychologicl counsel to employees

    In!osys nd #IL

    %/provides !reedom to e(plore nd lern #IL

    &/encourges every employees to rech his=her

    !ull potentil

    #IL

    '/develop nd recruit st!! $ith s0ill nd

    motivtion to meet current nd !uture business

    needs

    #IL

    )/medicl !cilities In!osys nd #IL

    1+/lon schemes In!osys nd #IL

    11/employment o! !mily members o! decesed

    employee

    In!osys nd #IL

    12/specil scheme !or hndicpped !milymember o! employees

    In!osys nd #IL

    13/trnsport !cilities to !mily member o!

    employees

    In!osys nd #IL

    14/priority !or $omen employment #IL

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    Ey re!erring to the bove tble the in!ormtion cn be grouped into t$o prts i.e. the tble cn

     be presented in the !orm o! t$o digrms $here the !irst one sho$s the responsibilities t0en

    over by both the compnies nd the second one sho$s the responsibilities e(clusively t0en over 

     by #IL.

    D%,7$,* 4.@: $())%+%%0%() (

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    8%

    8%

    8%

    8%

    8%

    8%8%

    8%

    8%

    8%

    8%

    8%

    Reliance industries limited11

    13

    1415

    16

    17

    18

    19

    20

    21

    22

    23

    Drom the bove digrm it cn be seen tht this re the dditionl responsibilities $hich is t0en

    over by #IL but not In!osys i.e hostel !or physiclly chllenged !emle students providing

    community s!ety nd rurl in!rstructure !cilities relie! opertions nd etc.nd the most

    importnt is providing eduction progrmme !or girl child in rurl regions $hich is not generllyt0en by the compnies but #IL hs considered. So in terms o! "S# to$rds society #IL rn0s in

    !irst position s it undert0es ll the responsibilities nd In!osys rn0s second s it is !ul!illing

    some o! the responsibilities $hen compred to #IL.

    T,+(-5:

    CSR TOWARDS SOCIAL ADVERTISEMENTS:

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    R())%+%%0%() N. $()(0)

    /medicl cmp nd clenliness drive

     progrmme

    In!osys nd #IL

     b/ply nd liveH,L/ to boost con!idence o!

    underprivileged children.

    In!osys

    c/creting $reness bout E BIK=,IAS nd

    its prevention.

    #IL

    d/litercy progrmmes In!osys nd #IL

    e/child lbour

    !/consumer $reness In!osys nd #IL

    g/helth nd hygeine In!osys nd #IL

    h/s!ety on rod nd s!e driving #IL

     D%,7$,* 4.: $())%+%%0%() 0,'( & (,# *,6:

    a b c d e f g h

    CSR towards social advertisements

    RIL

    Infosys

    responsibilities

    no. of respondents

    Socil dvertisements generlly mens the socil ctivities $hich is to be t0en by every

    corporte $orld to chieve its objectives. So !rom the bove grph it cn be in!erred tht

    responsibilities to$rds medicl cmp nd clenliness progrmme litercy progrmmes

    consumer $reness progrmmes nd helth nd hygiene progrmme re undert0en by both

    the compnies nd #IL in ddition to these lso under t0es $reness progrmme bout E

    BIK=,IAS nd s!ety on rod nd s!e driving. Eut both the compnies does not t0e into

    considertion bout the bolition o! child lbour $hich is very importnt !or every corporte

    $orld.

    D%,7$,* 4.: %0 )#/) /#%# *,6 &%) $$,0( $())%+%%06 ((0%8(6 ,

    (%%(06:

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    POLICY ON CSR:

    61%

    39%

    policy on CSR

    RIL

    INFOSYS

    It cn be in!erred !rom the bove digrm tht out o! the totl corporte socil responsibilities

    to$rds society socil dvertisement employees environment nd customers. #IL !ul!ills %1

    o! the responsibilities nd In!osys !ul!ills 3) o! the responsibilities. Eut both o! them does not

    !ul!ill the responsibility to$rds bolition o! child lbour. so !rom the bove digrm it cn be

    0no$n tht #IL !ul!ills the mjority o! the responsibilities $hen compred $ith In!osys. CONCLUSIONS AND

    SUGGESTIONS

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    CONCLUSIONS:

    In conclusion it cn be sid tht socil consciousness o! the compnies tody $ith respect to

    customer employees creditors investors o$ners suppliers interest groups trde ssocitions

    locl community locl government stte government nd !oreign government is on rise. his

     project helped in covering lrge number o! spects relting to these t$o compnies to the !ield

    o! corporte socil responsibility "S#/

    he !ollo$ing re the conclusions dr$n !rom re!erring to these project-

    • Eoth the compnies cre bout 9ulity reserch nd development helth s!ety nd

    environment energy conservtion corporte citi*enship $hich is very essentil !or every

    orgni*tion to crry on its ctivities smoothly nd e!!ectively nd there by ccomplish its

    gols.

    • 7enerlly "S# ctivities t In!osys is crried on the bsis o! A"sdevelopment centers/

    $here s #IL covers ech nd every spect o! the corporte $orld s $hole.

    • Eoth the compnies provides $orld clss helth cre to the people o! the society there by

    constructing hospitl $rds donting dvnced e9uipments orgni*es helth cmp !or

    the people nd distributes medicines to the underprivileged sections o! the society so in

    these $y these t$o compnies !ul!ill their responsibilities to$rds society e!!ectively

    nd e!!iciently.

    • Jhen compred to In!osys #IL trins ne$ recruits nd grooms the ne(t genertions o!

    leders $here s In!osys only educte nd provide certin trining to employees. ,t #IL

     people re l$ys lerning irrespective o! their ge nd $or0 e(perience.

    • #IL minly !ocuses its ttention on providing eduction to physiclly chllenged !emle

    students o! the underprivileged segment o! the society $hen compred to In!osys.

    • So these project covers the detils o! both the compnies $ith regrd to their gro$th

     pro!itbility sustinbility nd responsibilities crried on by them to$rds vrious

    groups.

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    o conclude one my !inlly sy tht both the compnies re doing $ell both on corporte

    governnce nd "S#corporte socil responsibility/ lthough #elince Industries#IL/ seems to

     be crrying on corporte responsibility more e!!ectively nd e!!iciently.

    SUGGESTIONS:

    he !ollo$ing re the !e$ suggestions to both the compnies $hich $ill enble them to !ul!ill

    corporte socil responsibility more e!!iciently.

    1. "orporte socil udit should be conducted more o!ten nd periodiclly to evlute

    correct ctions nd mesures to improve per!ormnce $ithstnding the time nd e(pense

    evolved.

    2. he res $hich re9uires specil ttention should be t0en cre o! li0e bolition o! child

    lbour is not !ul!illed by both the compnies so mesures should be t0en to ccomplishthis ts0.

    3. "orportions must communicte their "S# inititives to promote positive imge bout

    the compny in peoples mind.

    4. Gmphsi*e the need !or better mesurement o! "S# tht cpture nd estimte clerly the

    e!!ects o! compnies "S# ctions on its compnies st0eholders s $ell s the ntion in

    $hich they re operting.

    5. It is importnt !or corportions to t0e "S# priorites seriously bering in mind the triple

     bottom Pline o!

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    B'):

    1. Hrinciples nd prctice o! mngementL.M Hrsd2. Mngement theory nd prctice".E 7upt3. Mngement Pstephen H #obbins

      Mry coulter 

    4. Mngement#ic0y J. 7ri!!in5. Dundmentls o! mngement PAonnelly

      7ibson nd Irn "evich