InfoQuest.com: How to Choose a Cloud Backup Service Provider
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How to Choose a Cloud Backup Service Provider Andy Pavone InfoQuest Technologies, Inc. www.infoquest.com 800-622- 4403
description
Sooner or later - by mischief, misfortune or mistake - it is statistically likely that you will lose precious data. Learn what characteristics to look for when choosing a cloud backup service provider.
Transcript of InfoQuest.com: How to Choose a Cloud Backup Service Provider
How to Choose a CloudBackup Service Provider
Andy Pavone
InfoQuest Technologies, Inc.
www.infoquest.com 800-622-4403
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About InfoQuest
Since 1994, customers worldwide have used InfoQuest hosted Internet business solutions to communicate online, manage computers, and safeguard mission critical information.
Asigra Partner.
An trusted Asigra backup partner since 2006
Privately owned and operated datacenter in Harrisburg, PA
A trusted IT partner to businesses in over 20 countries since 1994
Try Asigra risk free for 30-dayshttp://www.infoquest.com/asigratrial
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Why Should you Protect your Data?
2-4% of all hard drives need to be replaced yearly (1)
Accidental file deletions
File corruption
Viruses, hackers, stolen equipment
Natural disasters (fire, flood, earthquake, hurricane)
(1) 2007 Carnegie Mellon Study
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Sooner or later - by mischief, misfortune or mistake - it is statistically likely that you will lose precious data.
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It’s About the Recovery
Is there any doubt that what I’ve backed up can actually be restored?
How difficult will it be?
How much money will I loose waiting for data to be restored? For an hour? A day? A week?
Will I have the right help if I need it in an emergency?
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Many people think the only question is “What is the best way to make backups?” You can’t afford to look at only half the equation. Questions about recovering data are even more important and to the point:
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Key Considerations When Assessing Service Providers
Does the service provider have a good reputation?
How long have they been in business?
How stable is their company? How many customers do they have?
What kind of customers do they have?
Does the service provider have experience in the same industry or vertical as yours?
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Trust in the Service Provider
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Trust in the Providers Technology
What technology is the service offering based on?
How exactly are the backups done and how will it affect my daily operations?
Does it work well with my particular operating system, applications, and services?
Is it easy to configure and maintain?
What are the options for bare metal restore?
How well does it work with remote offices and laptops?
Does the platform work well with virtualization?
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Trust in the Security Offered
How does the service provider ensure security of data and how do they demonstrate that?
Has their offering been tested and sanctioned by third parties i.e. government and standards organizations?
How does the provider backup and restore the data they store?
Does the provider have a Disaster Recovery Plan?
Does the provider have a Business Continuity Plan?
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Trust in the Service Providers Contract
Does the provider offer a service level agreement?
Can I customize the SLA to meet my specific needs?
Does the SLA specify a response time to initiate a restore?
Can I negotiate a penalty for failure to meet the SLA?
Is the provider promising more than they can deliver?
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Trust in the Customer Experience
Do I like the company and its people? Can I count on dealing with the same people?
Will the service provider share and help me to leverage the best practices of their other customers?
Do they offer a test drive so I can experience not only the backup of my data but more importantly the recovery?
Is their focus on selling a backup service or a recovery service?
Try Asigra risk free for 30-dayshttp://www.infoquest.com/asigratrial
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About InfoQuest
Since 1994, customers worldwide have used InfoQuest hosted Internet business solutions to communicate online, manage computers, and safeguard mission critical information.
Asigra Partner.
An trusted Asigra backup partner since 2006
Privately owned and operated datacenter in Harrisburg, PA
A trusted IT partner to businesses in over 20 countries since 1994
Try Asigra and InfoQuest risk free for 30-days
Try Asigra risk free for 30-dayshttp://www.infoquest.com/asigratrial
Thank You.
Andy Pavone
InfoQuest Technologies, Inc.
www.infoquest.com 800-622-4403
