Influitive San Francisco User Group 2015 (Part 1)

46
Hello San Francisco! Welcome to the Influitive User Group : )

Transcript of Influitive San Francisco User Group 2015 (Part 1)

Hello San Francisco!Welcome to the Influitive User Group : )

2

In one year…

#advocatemktg

Engaged Advocates

9,734

34579

Challenges Completed

126,000

1,074,845

20142015

3

In one year…

#advocatemktg

Social Shares

11,491

260,439

Referrals Submitted

3,431

14,565

20142015

5

6

7

Thank You Slide

8

Reviews

Social SharesReferences

Engagement Referrals

9

2015 Target

Engaged Advocates: 500

Referrals: 1000

10

FUN

INFO

ASK

11

CAMPAIGNS

12

13

14

15

KISS

16

ATTRACTIVE

17

18

19

20

•180 social shares

•57 testimonials

•30 community posts

•20 referrals

•6 product reviews

21

PREPARATION

22

MARKETING

23

SCARCITY

24

25

26

27

28

29

• +300 Challenge Completions

• +2 Challenges / Session

• 18% Engagement Increase

• Top of mind

30

PERSONALITY

31

RELATABLE

32

SUMMARY• KISS

• Attractive

• Marketing

• Preparation

• Scarcity

• Personality

• Relatable

33

One more thing...

34

VIP COMMUNITY

#advocatemktg

35

VIP COMMUNITY

#advocatemktg

vip.influitive.com/community

Product UpdateMark Robins

VP Product

37

Agenda

•Introduction

•Product themes

•Recently released

•Coming soon

•Discussion

38

39

Mark Robins, VP Product

• Based in Influitive’s Palo Alto office• Grew up in New Jersey; lived in Manhattan

Beach, Boston, now Palo Alto• Interests: coaching youth sports, wine, poker,

basketball, volleyball, camping, programming• Caltech MSEE, Cornell BSEE, Harvard MBA• Coupa – VP/GM, Group Purchasing (2014 - 2015)• Chegg – VP Product (2012 - 2014)• Grouply – CEO/Co-founder (2006 - 2011)• Siebel – Sr. Director, Products (1998 - 2006)

40

1. Clearly demonstrate the value of Influitive

41

1. Clearly demonstrate the value of Influitive2. Reduce cost of maintenance & time to value

42

3. Better support key advocacy use cases(e.g., referrals, employee social amplification)

43

4. Deliver a fun, highly engaging advocate experience

44

5. Continue to develop a competitive community offering

45

Recently released

•Referral tracking

•Integration library

•Experiences

•Community beta

•Mobile app relaunch

•Real-time targeting

•Challenge suggestions

•Branding improvements

46

Coming soon

•Android app

•Community enhancements (moderation, Q&A, attachment support)

•Simplified referral submissions, suggested referrals, surround selling

•Employee advocacy: sharing queues, scheduled sharing

•Value infographics, benchmarking

•Improved challenge discovery

•Delivering advocates