In this session:
description
Transcript of In this session:
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In this session: •We will unpack the idea that “Change is about doing with and through the people – not to the people” and what this looks like from a practical point of view. •Further, we will examine the critical role that OD/HR have to play in this re-orientation of how change efforts are best realised.You will discover: •The benefits are getting to grips with a practical approach to organisation change and development.
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Explore…Discuss…..Provide context…..Creative debate…..Model…Experience….Benchmark….Test….Play….Create…..Innovate…..Concretize…..Do…..
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Seen it before? …Heard it before?...Done it before?....‘Experienced’ it before?..
-what I'm experiencing
Past orientated –what I learned
Present ‘here and now’ orientation
Future orientated – what I think will happen
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Few competencies ….. Learning ……Competent ……. Seasoned Professional ….. Guru
Each one teach one!
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World Class Business Practices and Processes
World Class Leadership Practices and Processes
Authentic Values Foundation
World Class Delivery
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‘Culture’
How People Think and Choose
What People Say and Do Results
Thought ProcessInternal/Unseen•Values•Preferences•Perceptions•Beliefs•Future•Mental models…
BehavioursExternal/Visible•Decision making•Meetings•Spend•Participating•Sharing…..
ResultsExternal/Measureable•Size•Speed•Savings•Improvements…..
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Process
Outputs
Spirit
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Protein from Thin Air:Breeding Fly Maggots for Poultry Feed
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World Class Business Practices and Processes
World Class Leadership Practices and Processes
Authentic Values Foundation
World Class Delivery
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Uncompetitive
sameness differentiation
80 90 100 110 120
1 2 3 4 5
learner competent/accomplished performer
Seasoned professional
delightdeliver
unacceptable getting there
acceptablewith some improvement actions
exceedssomereasonableexpectations
exceedsmostreasonableexpectations
Exceeds allexpectations
Doing What’s Required Setting the Benchmarks
Positioning
Performance
People
World Class Benchmarks
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The Change ProcessThe Burning Platform
Where are We ? Our Destination
The BusinessCase forChange
Celebrate SuccessesCommunicateProgress
Performance VisionMission
ActionPlans andMeasures of Success
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Life Cycles
Effort over time
Return/reward for effort
-
+
+ -
+
+
Birth Growth Maturity Death+
_
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Action
Systemising
Interdependence
Vision
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Forming
Storming
Norming
PerformingTransforming
Life Cycles and Team Life
Continuous Change
Birth Growth Maturity Death
V
I
S
A
V
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Initiation DeathGrowth MaturityPhase 1 Phase 3Phase 2 Phase 4
Consolidate & BuildLaunch
&Embed
Leverage &
Harvest
Vision
Values Foundation
Strategiesideal Transformation
Performance Culture
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Let go Initiate
Continue
Unfolding Strategy
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Hope
Fear?
Creating hope and dealing with fear
Using fear and manipulating hope
coercive cooptive codetermination cocreation
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Change : The ‘ESP’ of Change
Time
Space
Pressure
Empathy
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Focused change
Unfocused change
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innovation
Innovation and Change
Current
Future!THE BUSINESS
Products, Market, Systems, Practices
THE PEOPLEPeople, Culture, Perceptions, Behaviour
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Create Awareness
Reward/Recognition
The Human Response to Change
Flight/Fight/Freeze
Bargaining
Cause Discomfort
Unaware
Denial
Projected Aggression
Acceptance
Proaction
Create Capacity
ConfirmInterdependence
Share the ‘big picture’Reinforce the Values
Human Response Leading Change
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Knowledge /Skills
Knowledge /Skills
autocracy
input
Knowledge /Skills
mobocracy