Improving Care with Technology Better Training Better Care Will Barker, James Houston dr-toolbox.com...
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Transcript of Improving Care with Technology Better Training Better Care Will Barker, James Houston dr-toolbox.com...
Dr Toolbox: Enabling trainees
Improving Care with TechnologyBetter Training Better Care
Will Barker, James Houston
dr-toolbox.com
22th January 2015
Why Dr Toolbox
“It’s 0930 on Day 2 into working here and the Consultant already seems cross with me…
The SpR is in theatre and I need to book an endoscopy for an upper GI bleed, a Contrast CT, refer to the respiratory team and get a critical care review…
I can’t remember any of this from induction!”
Is this the best we can do in 2015?
Why Dr Toolbox
2004 2012
2009 study identified 6% increase in mortality in August [1]
‘The intention is to end the so-called killing season.
This is good news for patients – we recognise the change-over period in
August puts patients at risk’
Problems identified & background
• Starting in a Hospital as a Junior Doctor is a bewildering and stressful period in your career!
• Common tasks are often more difficult than they should be and include:– Requesting many different tests – Making referrals to many different specialities– Using hospital guidelines that are difficult to find
• More time (and stress) is often spent finding out how to do such tasks rather than actually doing the tasks themselves.
So what is Dr Toolbox?
Toolbox includes
• Handover guides for all F1/F2 firms• Bleeps of doctors & MDT• Extension numbers for wards, secretaries• Reference guides specific to the hospital• How to make speciality referrals
– within the hospital
• How to request specific investigations – within the hospital
• A resource for teaching – And post graduate medical education
Toolbox is:
• Password protected • Easily updatable• Specific to Junior Doctors working at individual hospitals• Available on
– hospital intranet, – a home computer or – a mobile phone
• Simple to set up for other NHS trusts
• Scalable to other members of the MDT
Outcomes
Trust Survey:• 81.0% of F1s surveyed have used it
Of those users:– 93.8% found it a useful way to access information– 100% felt it saved them time
• Self reported time saved:– Mean = 39 minutes per doctor per day
• Statistically significant in changing actions– F1s are less likely to contact senior for help on basic tasks (p < 0.05)
Analytics: • Approx 2000 page views per month at single Trust
Two years on
• 65 Dr Toolbox sites– 40 new sites over the last year– Over 200 Doctors involved in programme
• Endorsement by NHS Medical Director• Health Education England
– Inspire Improvement BTBC– £15,000 to develop an app
• Education and Training– NW Thames Leadership Programme– South Thames Leadership Programme
New Dr Toolbox sites
Finalise site & add to intranet
Set up roles within Team
Baseline survey
Send out forms for handover guides
Begin to input data
Upload common forms
Repeat SurveyEnsure continuity
Launch
Gather relevant bleeps and extensions nos
December Changeover
The map now
Summary Points for Dr Toolbox
• Readily scalable nationally• Readily scalable to other members of the MDT• Partnership with private sector and open-source• Minimising avoidable patient harm as a result of errors
when booking investigations or referrals.
Inspiration
Larry Page (Co-founder Google)
You don’t need to have a 100-person company to develop that idea
Bill Gates
Most people overestimate what they can do in one year and underestimate what they can do in ten years
Thanks!
References:1. Jen MH et al. Early in-hospital mortality following trainee doctors' first day at work. PLoS One. 2009 Sep 23;4(9):e71032. Keogh. B. Lives will be saved as junior doctors shadow new role - Press releases - GOV.UK 3. Frazer L. Why you should use your foundation year 1 to create a safe handover document. BMJ Careers4. Goldacre M. Foundation doctors’ views on whether their medical school prepared them well for work: UK graduates of 2008 and 2009, doi:10.11365. Houston J, Barker W, Clarke J, Mew E. Sharing knowledge, saving time: an online toolbox to aid junior doctors BMJ Quality Improvement Reports 2014; u200583.w651 doi: 10.1136/bmjquality.u200583.w651
dr-toolbox.com