Improve the ROI of Your Content Marketing

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description

There are a lot of people creating content -- really, really good content. With increasing competition, how can content marketers ensure that they are getting in front of the right people?

Transcript of Improve the ROI of Your Content Marketing

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The content marketing landscape

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Everyone is doing content marketing

Source: Content Marketing Chaos, Kapost

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Everyone is doing content marketing

Source: Content Marketing Chaos, Kapost

8% of all

marketers are nuts

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...and it’s still not enough

Source: 2014 B2B Content Marketing Trends—North America,, Content Marketing Institute

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Most companies plan to do more

Source: 2014 B2B Content Marketing Trends—North America,, Content Marketing Institute

58% of marketers plan to

increase the amount of content they’re producing

over the next 12 months

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Perceived RealityHmm...I wonder if

anyone has written an

engaging ebook on this topic...

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RealityI’m

exhausted.

Is there any chance Bob

will have those TPS reports to

me on time to hit the deadline?

How do other

companies manage

TPS reports?

I can’t wait to catch up on

Game of Thrones tonight

Are we out of

coffee?

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1 2 3 4$0

$200,000

$400,000

$600,000

$800,000

$1,000,000

$1,200,000

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

$56,700

$142,400

$335,200

$1,057,300

60%

70%

77%83%

Content Marketing Spend by Company Size

Total Percent of Total Spent on Distribution

Source: Custom Content Council, 2012

Fewer than 10

employees

10 to 99employees

100-999employees

1000+employees

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Building your audience

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Distribution Channels

Owned

- Blog

- Co-marketing

- Social

- SEO

Earned

- Viral

- PR

- Word-of-mouth

Paid

- Display

- Search

- Social

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Distribution Channels

Owned

- Blog

- Co-marketing

- Social

- SEO

Earned

- Viral

- PR

- Word-of-mouth

Paid

- Display

- Search

- Social

Crowded Really

hardEww!

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Even the inbound masters use it

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OwnedPaid Earne

d

Grow your audience

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How this looks

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Getting started

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Step 1: pick your channel

High Intent: Searching for your product

Organic Search

Retargeting

Paid Search

Display Ads

Mobile Ads

Social

Low Intent: Not searching for your product

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Step 2: prepare your follow-up

High Intent: Searching for your product

Organic Search

Retargeting

Paid Search

1 Landing page: free trial offer

2 Sales call/email

3 Convert to paying customer

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Step 2: prepare your follow-up1 Landing page: content

offer

2 Nurturing emails

3 Sales call/email

4 Convert to paying customer

Display Ads

Mobile Ads

Social

Low Intent: Not searching for your product

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Step 3: determine your budget

LTV: $4500/customer

Acquisition budget: $1500/new customer

SaaS Rule of 1/3

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Step 3: determine your budget

$1500Customer Acquisition Goal(1/3 LTV/ new customer)

2%Average Conversion Rate

50Leads/ sale

$30Cost/ Lead Goal

=

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Step 4: set up your campaign

Simple naming conventions

Lowercase

Link lead to campaign

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Step 4: set up your campaign

http://go.rjmetrics.com/calculating-roi-using-clv?utm_campaign=twitter+roi-keywords&utm_source=twitter&utm_medium=cpc&utm_content=whitepaper

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Step 4: set up your campaign

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Step 5: Go!

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Step 5: measure performance

1 Spend

2 Impressions

3 Clicks

4 Leads

5 Qualified Leads

6 Customers

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Things to think about for the future

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Future considerations1. What’s the lifetime value of customers acquired

through these channels?2. What pieces of content are turning paid leads

into paying customers?3. Is my paid audience promoting my brand?

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Thank you.