IMPACT REPORT - charliehouse.org.uk€¦ · 4 impact report 2018-19 charlie house 5 . thank you to...
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IMPACT REPORT 2018-2019
Transcript of IMPACT REPORT - charliehouse.org.uk€¦ · 4 impact report 2018-19 charlie house 5 . thank you to...
IMPACT REPORT 2018-2019
In the North-east of Scotland alone there are more
than 1500 children with complex disabilities and
life-limiting conditions. Since the charity began in
2011, we’ve been committed to supporting these
children and their families.
It’s been a busy year at Charlie House developing services and activities
for the families we support and expanding the team to provide these
extra services. The impact this has had on the families we support can
be seen in their smiling faces and the fantastic feedback we receive.
We are delighted that we have continued to progress
our strategic plan on all fronts especially in terms of
moving forward with our ultimate dream of building a
purpose-built specialist centre here in the North-east,
which will provide children’s hospice services, short
breaks and support.
Charlie House simply couldn’t continue to offer the
support we do without our incredible corporate partners,
volunteers, fundraisers and supporters. They are all
Charlie House Heroes!! But, there is still a lot of work to
do to ensure we reach more families that need support,
build our dream facility and provide more and improved
services year on year.
CONTENTSOur Plan 2016 – 2020 4–5
Activities & Events 6–7
Activity Break 8
Children & Family Support 9
Charlie House Community Nurse 10
Volunteer Project 11
Charlie House Big Build 12–13
Raising Awareness 14
Awards 15
Fundraising Events 16–17
The Numbers Bit 18-19
Thank you! 20
Charlie House 3
ACCESS TO INFORMATION
Website live
Private online Charlie House community for families
Children and Family Support Manager in post
Use social media to promote awareness
OUR PLAN 2016-2020WHAT WE’VE ACHIEVED SO FAR...
YOU REALISE THAT YOU ARE NOT ALONE, THAT YOUR EXPERIENCES ARE ECHOED IN OTHER FAMILIES LIVES ALSO
ACTIVITIES
Increase attendance at clubs
Increase access to different activities
Activities Coordinator in post
Develop new groups and clubs to support families
Maintain the Activity Break
Engage with new families
COMMUNITY TEAM
Charlie House Community Nurse in post
Establish referral criteria
Monthly reports to monitor progress
Partnership working with NHS Grampian
BIG BUILD
Big Build Appeal launched November 2018
£1.8 million raised and/ or pledged
Planning application lodged with Aberdeen City Council
CHARLIE HOUSE GIVES YOU CONFIDENCE THAT YOU CAN ACHIEVE WHAT INITIALLY SEEMS IMPOSSIBLE WITH THE RIGHT SUPPORT
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THANK YOU TO THE ROBERTSON TRUST, SHARED CARE SCOTLAND, THE FENCE CLUB, ACTIVPAYROLL, YORKSHIRE BUILDING SOCIETY, CO–OP COMMUNITY FUND, ASPC AND TRANSITION EXTREME FOR SUPPORTING OUR ACTIVITIES PROVISION
ACTIVITY SESSIONS
INDIVIDUAL ACTIVITY HOURS
4 THERAPEUTIC GROUPS
30 THERAPEUTIC GROUPS
2 UNDER 5’S ACTIVITIES
17 UNDER 5’S ACTIVITIES
7 SIBLINGS ACTIVITIES
132 SIBLINGS ACTIVITIES
10 PARENT CARER ACTIVITIES
85 PARENT CARER ACTIVITIES
10 HOLIDAY ACTIVITY CLUBS
366 HOLIDAY ACTIVITY CLUBS
12 FAMILY ACTIVITY CLUBS
717 FAMILY ACTIVITY CLUBS
158.5 ACTIVITY HOURS
DELIVERING 2,148.4 HOURS OF ACTIVITY SUPPORT TO
CHILDREN, PARENTS, CARERS AND SIBLINGS
189 FAMILY MEMBERS
ATTENDED AT LEAST ONE ACTIVITY OVER
THE YEAR
53% INCREASE IN THE NUMBER
OF FAMILIES ENGAGING IN ACTIVITIES
75 ACTIVITIES PROVIDED
THANK YOU TO AECC, PETER ANDRE MANAGEMENT, AFCCT - ABERDEEN FOR ALL AND LYNX ICE HOCKEY WHO DONATED EVENT TICKETS FOR THE FAMILIES TO MAKE SPECIAL MEMORIES.
ACTIVITIES & EVENTS
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THANK YOUTo Aberdeen University
Students’ Association, Apache
and the Bruce Wake Charitable
Trust for supporting our Activity
Break enabling families to enjoy
special moments together.
334Activities over 1,002
activity hours 25 Families
supported
10,944Hours of short break
support
LEIGH’S ROLE IS FUNDED BY CHILDREN IN NEED FOR
3 YEARS.
LEIGH, CHILDREN AND FAMILY SUPPORT MANAGER
ACTIVITY BREAK
Family support has increased
significantly with the introduction of our Children and Family
Support Manager – Leigh.
She visits families across the North-east
from Elgin to Fraserburgh, from Banff to
Banchory and throughout Aberdeen city.
Providing individual practical and emotional
support, pre and post bereavement support,
organising therapeutic activities and
memory making sessions.
VISITS
INTERACTIONS
SUPPORT TYPE26 DISABLED CHILDREN
34 SIBLINGS
42 PARENT CARERS
58 HOME
74 EMAILS
29 PARENT
1 OFFICE
27 MESSAGES
17 BEREAVEMENT
23 COMMUNITY
13 HOSPITAL
59 PHONE CALLS
10 SIBLING
2 FAMILIES
20 SCHOOL
CHILDREN & FAMILY SUPPORT
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2 School visits
3Community
visits
VISITS
60Phone and email
interactions
FIONA, CHARLIE HOUSE COMMUNITY NURSE
Our Charlie House Community Nurse has been
in post since 2018. This three-year partnership
with NHS Grampian provides additional support
to children with life-limiting conditions across
the North–east.
JOAN, VOLUNTEER AND INFORMATION CO-ORDINATOR
VOLUNTEER DEVELOPMENT PROJECT
TAKING OUR VOLUNTEERING TO THE NEXT LEVEL:We initiated the volunteer project to increase volunteering opportunities, ensure adequate
support for volunteers and ensure that best practice is embraced.
Thank you to CNOOC International and the National Lottery Awards for All Scotland for
supporting our volunteer project.
VOLUNTEER HOURS
Value added equivalent
£63,2082,975hours donated
CHARLIE HOUSECOMMUNITY NURSE
60 PHONE/EMAIL 1424 EVENTS
49 HOSPITALS 94 BOARD
3 COMMUNITY 27 BUILD TEAM
38 HOME 269 OFFICE
63 SERVICES
2 SCHOOL 1078 CHAIR
21 OTHER
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OVER £1.8 MILLION TOTAL HAS BEEN RAISED SO FAR FOR THE CHARLIE HOUSE BIG BUILD.
TARGET: £8m
In November 2018 we launched our public
‘Big Build Appeal’ to engage and call
on people in the North-east of Scotland
to support our three-year fundraising
campaign to raise £8millon for the Charlie
House Specialist Support Centre.
The specialist support centre, which will support babies,
children and young people with complex disabilities and
life-limiting conditions, will be built in the grounds of
Woodend Hospital in Aberdeen.
It will be an 8-bedroom centre, with additional family
accommodation, set in 4 acres of ground. The state-of-
the-art building will feature a sensory room, library, spa
pool, craft room, teen den, soft play area, therapy room,
star room, for end-of-life care & bereavement, outdoor
play area and sensory gardens as well as adaptable
meeting space and office space for the Charlie House team and medical staff.
We are so passionate about bringing this centre to the
city. This project has always been about offering the
families we support choice. Choice as to where their
child is cared for and in what type of environment.
The state-of-the-art specialist support centre will be
the first of its kind in the region to offer these support services to the people of the North-east of Scotland
encompassing the Highlands, Orkney and Shetland.
CHARLIE HOUSE BIG BUILDNORTH-EAST URGED TO ‘DIG DEEP’ - ‘BIG BUILD APPEAL’ LAUNCHED FOR CHILDREN’S SPECIALIST SUPPORT CENTRE
£2M
£4M
£6M
£8M
To find out more about how you can support the Big Build Appeal, please contact:
Donate visit www.charliehouse.org.uk/big-build-appeal
Call 01224 313333.
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ELEVATOR AWARDS
We’re delighted that we were
awarded an Elevator Award in
the Enterprising Communities
category.
CELEBRATE ABERDEEN AWARDS
Staff member Kirsty Walker was
a finalist in the ‘Staff Member of the Year’ category and our
Chair Tracy Johnstone was the
winner of the first ‘Heart of the Community’ award”.
RECHARGE MAGAZINE
55,244page views on
our website
79%of our followers
are female
798Instagram
followers
Our most popular
post reached
14,302 PEOPLE in October 2018
Highest
engagement
between
25–44Year olds
29%increase in likes to
4,446
36%increase in
followers to
600
19,739Web sessions
Introduction of regular
magazine highlighting
the work of our
volunteers, fundraisers,
events, staff members
and statistics
2,000Copies for spring,
summer and winter
WEBSITE
19%increase in
followers
927Twitter
followers
I WAS TRULY HONOURED TO BE THE RECIPIENT OF THE FIRST ‘HEART OF THE COMMUNITY AWARD’Chair Tracy Johnstone
RAISING AWARENESS
6,000Copies distributed
across North-east
Scotland in 2018-2019
@CHARLIEHOUSEHQ
@CHARLIEHOUSEHQ
@CHARLIEHOUSEHQ
@CHARLIEHOUSEHQ CHARLIEHOUSE.ORG.UK
AWARDS
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FUNDRAISING EVENTS£88,921.00
SPONSORED EVENTS
£185,801.00
FUNDRAISING EVENTS16 Impact Report 2018-19 Charlie House 17
THE NUMBERS BIT
FUND TOTALSINCOME EXPENDITURE
£1,000,000
£900,000
£800,000
£700,000
£600,000
£500,000
£400,000
£300,000
£200,000
£100,000
£
£144,624 FUNDRAISING EVENTS £33,473 ACTIVITIES £328,578 RESTRICTED FUNDS
£73,904 GRANTS £371,139 RAISING FUNDS£64,963 CORPORATE DONATIONS £10,377 COMMUNITY TEAM £905,551 UNRESTRICTED - ALLOCATED TO BIG BUILD
£68,543 TRUSTS & FOUNDATIONS
£195,247 SPONSORED EVENTS £10,133 VOLUNTEER PROJECT
£61,602 UNRESTRICTED - OPERATING RESERVE
£47,301 DESIGNATED FUNDS - BIG BUILD
£238,692 DONATIONS AND GIFTS £71,028 SERVICES £70,000 UNRESTRICTED - ALLOCATED TO COMMUNITY TEAM
£21,673 GIFT AID £10,994 BIG BUILD
IF YOU ARE INTERESTED IN DONATING, FUNDRAISING, VOLUNTEERING OR RAISING AWARENESSPlease get in touch with the Charlie House
team for further information or if you would
like to make a donation.
01224 313333
www.charliehouse.org.uk
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TRUSTEES
• Tracy Johnstone, Chair
• Joanne Jamieson, Vice Chair
• Carol Eddie
• Alan Pilkington
• Shona MacAskill
• Karen Molloy
• Dr Kerry Jack
• Bruce Webster
• Jennifer Young
Registered charity - SC042643
01224 313333
38 Albyn Place, Aberdeen, AB10 1YN
THANK YOU!A VERY BIG THANK YOU TO EVERY ONE OF OUR SUPPORTERS, FUNDRAISERS, COMMUNITY GROUPS, CORPORATE SUPPORTERS AND OUR VOLUNTEERS.
