iLearnNYC Admin Console Training Presentation July 2011

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    iLearnNYC Admin Console Training

    July 2011 Training Deck

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    Session Objectives

    Provide an understanding of overall role of Admin Console

    within iLearnNYC Program

    What Admin Console means to schools in terms of

    enrollments for online classes and associated timelines

    Describe how different types of users get access to the

    iLearnNYC Platform

    Clarify participants role in facilitating access via the Admin

    Console

    Demonstrate features and functionality of Admin Console

    Address any questions and introduce avenues for

    continual support

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    Agenda

    Overview of iLearnNYC Program and Platform

    The Role of the Admin Console

    Schedule for Accessing the Admin Console

    Demonstration of Admin Console Functionality

    Vendor and License Considerations

    User Experience for iLearnNYC Platform

    Support Structure

    Question and Answer

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    Overview of iLearnNYC Program and

    Platform

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    What is the iLearnNYC Program?

    iLearnNYC is an initiative of the iZone, a community ofschools committed to personalizing learning and part of the

    DOEs Division of Talent, Labor and Innovation

    125 schools will participate in the iLearnNYC program for the

    2011-2012 school year The specific goals of the program are to:

    expand access to high quality online learning opportunities

    meet the needs of individual students

    increase student achievement

    To this aim, iLearnNYC schools will offer online courses for

    initial credit, credit recovery, AP, language and core course

    and each school will do this differently!

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    iLearnNYC Platform

    - Courses/create content

    - Online rooms

    - Collaboration

    - Dropbox/files

    -Analytics

    Also called Desire2Learn, D2L,

    LMS, Learning Environment

    Content Vendors

    - Seamlessly connected to LMS

    - Courses, Supplementary

    Resources, Learning Objects

    Also called Third Party Content,

    Vendors, Link Out

    Admin Console

    - How students and teachers gain

    access to Platform

    - Manage and track licenses

    - Send enrollments

    - Select content

    *This is the gateway to all

    platforms!*

    www.ilearnnyc.net

    DOESystems

    -STARS / Enrollment Data- ATS / Student Information

    - HR Hub and Galaxy / Staff

    Information

    These systems feed into the

    Admin Console

    What are the components of iLearnNYC?

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    What is the iLearnNYC Platform?

    The iLearnNYC Platform is the online learning management system

    (LMS) that combines digital content, user features, and collaborative

    tools in one platform

    The vendor providing the online software for the DOE is

    Desire2Learn; we have worked with Desire2Learn to customize theirproduct to meet the DOEs specific needs

    The iLearnNYC Platform is only accessible by certain provisioned

    staff and students who have been identified by their schools as

    iLearnNYC participants for 2011-2012

    This may mean that not all of your schools students or teachers willbe participating

    The Platform will recognize which users are permitted to access

    based on YOUR INPUTS INTOTHEADMIN CONSOLE

    .

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    iLearnNYC Platform = Desire2Learn = LMS

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    www.ilearnnyc.net

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    The Role of the Admin Console

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    What is the Admin Console?

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    iLearnNYC

    PlatformEnrollments

    Licenses

    Users

    OnlineWeb App for

    Online Enrollments

    for iLearnNYC

    Program

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    What is the Admin Console (AC)?

    Access to the iLearnNYC Platforms online classes requires certainlicenses that are allocated to each school in the AC

    The AC keeps track of these licenses per school and is the gateway

    to your students and staff accessing the iLearnNYC Platform

    The AC provides the gateway for: The Desire2Learn Learning Management System (iLearnNYC Platform)

    All Content Vendors (example: Aventa, Compass, Discovery)

    Blank Courses for Teachers to create own curriculum

    Previously created content by schools from other platforms

    Once given access by the AC, students and staff will be ableto access various content and resources based on the

    allocation of licenses per school (controlled in the AC)

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    What actions can I perform in the Admin

    Console?

    The AC enables school staff to: SET UP/EDIT: Set up online courses and continually edit them over time

    SELECT: Select content for each online course that users should access

    Aka STEP 2: Select Content

    ENROLL: Add students, teachers and admin staff to online courses

    Aka STEPS 3 and 4 MANAGE: View and manage license usage for online courses

    (dont worry, the AC wont allow you to use more licenses than your schoolwas allocated)

    The AC is an online program accessible by:

    Select staff per school (you, your principal) iLearnNYC Central Team / System Administrators / Help Desk

    Going online to www.ilearnnyc.net on any DOE computer that is on theadministrative network

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    What happens after I enter information

    into the AC?

    Once you set up an online course or go in to add more content

    or users to existing courses, you will be able:

    Save your work for later

    Finalize the information

    After information is finalized in the AC, it is sent to andconsumed by the various systems that need it:

    iLearnNYC Platform receives the information and works withthe Desire2Learn Learning Management System to set uptypes of users and their permissions / access to the Platform

    iLearnNYC Platform creates classes with the particular contentyouve selected for each online course in the AC

    Content Vendors receive the information and ensure only thoselicensed users have access to their content within the differentsystems

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    Users login to

    iLearnNYC

    Landing Page

    www.ilearnnyc.net

    Principals and

    Admin Staff log in

    to DOE Admin

    Console

    School Staff make iLearnNYC

    curriculum and enrollment

    decisions at school

    Select content,

    teachers and

    students for each

    Online Course inAdmin Console

    Information sent toDesire2Learn (D2L)

    D2L receives

    information on your

    courses and users

    D2L sets up a

    class on system for

    every course you set

    up

    Teachers,

    students and

    school leaders

    access courses

    via D2L platform

    iLearnNYC EnrollmentProcess 2011-2012

    Go through D2L for Compass, K12, Apexand other vendors using single sign on Course

    set uptakes no

    more than24 hours(dependson vendor)

    Login using

    DOE User IDs

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    Schedule for Accessing the Admin

    Console

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    Admin Console Access Timeline

    July August

    July 19-21, 25, 26:

    Admin Console Training

    Principal Sessions

    Later July:

    Schools start curriculum

    decision making

    Communication on ACresources for rest of

    summer

    Mid August:

    Your AC account

    activated Begin online course set

    up

    Educators can begin

    accessing online courses

    August 30:

    Can finalize online

    course information by

    adding students

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    September

    September8:

    Students

    can accessiLearnNYC

    platform

    Continue to

    edit onlinecourses

    (enrollments

    can be

    continual)

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    Timeline for Features mid August

    Starting in mid August, you can do the following in the AdminConsole:

    Name and describe your online course

    Select desired content (full courses or additional content

    resources)

    Select teacher(s) to deliver online course

    Finalize the course and send this information to the iLearnNYC

    platform forteacheraccess only

    Information will only be sent if your school has licenses to content

    Save for Later: you can save to finalize at another time

    Edit or manage existing courses: you can always add more

    content or add/delete teachers from an online course

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    Demonstration of Admin Console

    Functionality

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    Vendor and License Considerations

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    Platform Licenses for iLearnNYC

    The first consideration for licenses is the total number of

    Platform Licenses or iLearnNYC Student Licenses

    In order to access any content, regardless of vendor, a

    student needs to have a Platform license

    Each school was sent an email by the iLearnNYC ProgramTeam detailing the number of students who will have accessto the Platform

    Often called D2L / Desire2Learn licenses

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    List of Content Vendors for 2011 - 2012

    Course Vendors:

    Aventa

    Apex

    Aries Compass

    Pearson FLVS Conspiracy

    Code

    Education2020

    Pearson FLVS

    Middlebury Powerspeak (aka

    K12)

    Resource Vendors:

    Achieve3000

    Discovery

    Gale NBC Learn

    NCSPearson WriteToLearn

    Pearson Education MathXL

    (these are not courses, but

    resources)

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    Managing Licenses in the Admin Console

    Each school has a different set of license allocations per contentvendor and resource vendor

    Questions regarding changing or requesting license allocationsshould be addressed to Liz Azukas ([email protected])

    When you select a vendor in Step 2 (Select Content), you

    should keep the upcoming guidelines in mind so that you canmaximize the use of your licenses

    By August 30, more detailed messaging in Step 2 will reflect

    specific text per vendor in the Admin Console

    Grace Period: ALL vendors except Achieve3000 have a 10business day grace period for add/drops. Please see

    guidelines below for more details.

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    Vendor Considerations Transferable

    LicensesV

    endor License Assignation ConsiderationsAventa Assignments capture the number of student enrollments to

    any (multiple) of these vendors single courses.

    In AC: pick Aventa, and then the course you want to

    enroll the teachers and students into.

    Licenses to vendor are transferable but still capped by

    number of iLearnNYC/D2L licenses you have

    Pearson FLVS Assignments capture the number of student enrollments toany (multiple) of these vendors single courses. In AC: pick Pearson FLVSand then the course you want

    to enroll the teachers and students into.

    Licenses to vendor are transferable but still capped by

    number of iLearnNYC/D2L licenses you have

    Apex Assignmentscapture the number of users accessing thecontent vendors catalog. Courses are usually year long.

    In AC: pick Apex Catalog for content selectionTeachers using Apex will need to then go into the

    iLearnNYC Platform, access the Apex system, and then

    pick and choose content for their course shells in the Apex

    LMS

    Licenses to vendor are transferable but still capped by

    number of iLearnNYC/D2L licenses you have

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    Vendor Considerations Transferable

    Licenses

    Vendor License Assignation ConsiderationsCompass Assignments capture the number of users accessing the

    content vendors catalog. Courses are usually year long.

    In AC: pick Compass Catalog for content selection

    Teachers using Compass will need to then go into the

    iLearnNYC Platform, access the Compass system, and

    then pick and choose content for their course shells in the

    Compass LMS

    Licenses to vendor are transferable but still capped by

    number of iLearnNYC/D2L licenses you have

    Resource Vendors:

    NBC Learn

    Discovery

    Gale

    Assignments capture the number of student enrollments

    that a school can give to students to use resource vendor

    at one time.

    In AC: must select each resource by name (ex: NBC

    Learn) for each course you want to use it in

    If want to use all three, must select each one separatelyand add to each course you want to use it in

    Once student is no longer enrolled in the online

    course in the AC, the license will be freed up for a new

    user. This means you need to actively manage this

    courses student enrollments in the AC.

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    Vendor Considerations Transferable

    Licenses

    Vendor License Assignation ConsiderationsNCSPearson WritetoLearn Assignments capture the number of student enrollments to

    NCS PearsonWritetoLearn product.

    In AC: pick NCS Pearson WritetoLearn for content

    selection

    Licenses to vendor are transferable but still capped by

    number of iLearnNYC/D2L licenses you have

    TeacherWants to Create OwnContent in the iLearnNYC

    Platform

    Assignments are tracked based on access to theiLearnNYC Platform instead of a specific content vendor.

    In AC: select the BLANK COURSE option

    Teachers will then need to go into the iLearnNYC Platform

    and manually create content on their own.

    Student licenses to blank courses are transferable but

    still capped by number of iLearnNYC/D2L licenses you

    have

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    Vendor License Assignation ConsiderationsEducation2020 Assignments capture the number of student enrollments

    forany one course for the vendor.

    In AC: pick Education2020, then the course you want to

    enroll the teachers and students into.

    Recommendation: do not add multiple single courses into

    one online course in AC

    Licenses are non transferable - if a student uses a

    license and isnt withdrawn within the grace period, that

    license is used and cannot be transferred to another

    student.

    Pearson FLVS Conspiracy

    Code

    Assignments capture the number of student enrollments

    forthis course, Conspiracy Code.

    In AC: pick FLVS Conspiracy Code as the course you

    want to enroll the teachers and students into.

    Recommendation: do not add other courses to thisselection in the AC

    Licenses are non transferable - if a student uses a

    license and isnt withdrawn within the grace period, that

    license is used and cannot be transferred to another

    student.

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    Vendor Considerations NON Transferable

    Licenses

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    Vendor License Assignation ConsiderationsPearson MathXL Assignments capture the number of student enrollments

    forthis course, Pearson MathXL.

    In AC: pick Pearson MathXL as the course you want to

    enroll the teachers and students into.

    Recommendation: do not add other courses to this

    selection in the AC

    Licenses are non transferable - if a student uses a

    license and isnt withdrawn within the grace period, that

    license is used and cannot be transferred to another

    student.

    Achieve3000 Assignments capture the number of student enrollments forany one course for the vendor. Courses are usually one

    year long.

    In AC: pick Achieve3000, then the course you want to

    enroll the teachers and students into. Licenses are non transferable - if a student uses a

    license and isnt withdrawn within the grace period, that

    license is used and cannot be transferred to another

    student.

    DOES NOT HONOR the 10 business days grace period.

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    Vendor Considerations NON Transferable

    Licenses

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    User Experience for iLearnNYC Platform

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    www.ilearnnyc.net iLearnNYC Platform

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    Accessing the iLearnNYC Platform

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    Enables students to get a DOE username and set a password

    Users must know theirOSIS # and Birth date

    User name is automatically generated as first name, last initial

    and a number if needed (e.g. dennisw2)

    Student can use the same tool to reset passwords and get their

    user name if they forget

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    Student Account Tool

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    www.ilearnnyc.net

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    Student Account Access

    LOGIN SCREEN

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    Student Account Set Up/Recovery Part 1

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    Student Account Set Up/Recovery Part 2

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    Student Account Set Up/Recovery Part 3

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    Support Structure

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    Two Points of Contact

    The iLearnNYC Help Desk: Contact the iLearnNYC Help

    Desk for all technical issues, including logins, enrollments,

    site navigation, content, DOE hardware, DOE software and

    DOE internet connectivity 718 935 3075

    Implementation Manager: Contact your ImplementationManager for all program-related issues, including

    instructional support, training and licensing.

    Note:An iLearnNYC Implementation Manager will be

    assigned to your school by the beginning ofSchool Year

    2011-2012.

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    The iLearnNYC Help Desk

    How do I contact the iLearnNYC Help Desk?

    Phone: 718-935-3075

    Web Form: Login to iLearnNYC and submit an incident viathe Technical Support Widget.

    Who can contact the iLearnNYC Help Desk? School Technicians, School Staff, Parents and Guardians

    When can I contact the iLearnNYC Help Desk?

    24 hours, 7 days a week, 365 days a year

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    Technical Support Widget in iLearnNYC

    Platform

    4343

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    Specific Support for Admin Console

    Continual Training for the Admin Console will be provided

    Web Conferences in early, mid and late August

    Dedicated Web Conferences per school request

    Detailed User Manual for Admin Console in August

    iLearnNYC wiki will have announcements and resources: http://nycizone.wikispaces.com

    http://nycizone.wikispaces.com/Admin+Console

    http://nycizone.wikispaces.com/Curriculum+and+Content

    iLearnNYC Help Desk will also direct you to theseresources (718 935 3075)

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    Support Considerations

    If you want to experience the iLearnNYC Platform and

    help trouble shoot issues, you need to add yourself as a

    Teacher to course(s) in the Admin Console

    Make sure to leave extra time in your scheduling and

    planning for: Once you set up a course in the Admin Console, most

    vendors will take at least a few hours to process theinformation and set up the courses in the iLearnNYCPlatform

    Students setting up their accounts Teachers recovering their passwords

    Device compatibility, especially for remote learning (at

    home, in public libraries, etc)

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    Question and Answer / FAQs

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    Contact

    iLearnNYC Help Desk 718 935 3075

    Content Liz Azukas

    ([email protected])

    iLearnNYC Implementation Tom Lynch([email protected])

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