I am delighted to welcome you as partner with us in your child’s education. We pride

ourselves at Knowepark that it is the responsibility of all staff to ensure that every child's

learning experiences are the best they can be and that all children can achieve both in school

and in the wider community activities on offer.

We know that children achieve more when their parents are supportive and involved in their

learning. We recognise parents as the key educators of their children and look to the parents

to work with us to support their children’s learning and development.

We work hard to promote a positive and welcoming ethos in our school and to ensure that all

children feel safe and happy throughout their time with us.

As a parent / carer we hope you will join with us in our school community by being actively

involved in the life of the school, when you are able and by joining in with the variety of

opportunities we have for partnership

working both formal and informal.

Mrs Darryl Wilson

Headteacher

Email: Darryl.Wilson@scotborders.gov.uk

Information on the school

Address: Knowepark Primary School

Curror Street

SELKIRK

TD7 4HF

Telephone: 01750 721736

Fax: 01750 722392

Current Roll: 250 + 40 ELC places

The School Day

Early Learning and Childcare (Nursery)

8am – 6pm – 50 weeks of the year

Primary 1-7

8.50am School begins

10.50 - 11.05am Morning break (Monday—Thursday)

10.50—11.30am Morning break (Fridays)

12.35 - 1.20pm Lunchtime (Monday—Thursday)

3.20pm School ends (Monday—Thursday)

12.30pm School ends (Fridays)

Holidays

School holidays can be found by following the link below:

https://www.scotborders.gov.uk/info/20009/schools_and_learning/621/term_holiday_and

_closure_dates

School Staff 2020/2021

School Management Team

Mrs Darryl Wilson Headteacher

Mrs Louise Ward Depute Head Teacher

Miss Jennifer Kinsella Principal Teacher

Class Teachers

Miss Amy Robertson Primary 1

Mrs Sandra Whillians Primary 1/2

Mrs Rachel Wilson Primary 2/3

Miss Claire Brownlee Primary 3

Miss Anthea Mennie Primary P4

Miss Zoe Hall Primary 5

Miss Kim Gerrard Primary 5/6

Mrs Linzi Dolan Primary 6/7

Miss Jennifer Kinsella Primary 7

Support Teachers

Mrs Rhianna Davies Support for Learning Teacher

Mrs Ann Ferrie Curriculum Support (RICCT)

Mrs Karen Ritchie Curriculum Support (PE)

Early Learning and Childcare

Miss Laura Nicholson Senior Early Years Officer

Mrs Lyndsey Thomson Early Years Officer

Mrs Angela Rayson Early Years Practitioner

Mrs Lorraine Easson Early Years Practitioner

Mrs Elma Heatlie Early Years Practitioner

Mrs Rachel Jackson Early Years Practitioner

Miss Samantha Millan Early Years Practitioner

Miss Courtney Thomson Early Years Practitioner

Miss Leona Richardson Early Years Practitioner

Miss Catherine MacKenzie Early Years Practitioner

Mrs Joanne Allison Early Years Practitioner

Classroom Assistants and Additional Needs Assistants

Mrs Ruth Ross Classroom Assistant

Mrs Lorna Bell ANA

Ms Susan Rae ANA and Playground Supervisor

Miss Hilary Piercy ANA

Ms Teresa Barr ANA

Office staff

Mrs Shona Bryce Admin Assistant

Mrs Caroline Stillie School Assistant

School Uniform is ‘mix & match’

School sweatshirt or a plain sweatshirt in the same colour (royal blue for P1-6 and

Purple for P7)

School polo shirt (white) or white shirt and school tie.

Girls should wear grey or black trousers or skirt

Boys should wear grey or black trousers

All children need a pair of gym shoes in school to change into

For PE children should wear navy or white shorts and a plain white t-shirt or

Poloshirt.

All items of school uniform can be ordered and paid for online at http://www.border-

embroideries.co.uk/select-school.php

Uni-Re-Cycle Swap Shop

We also run a swap shop for items of school clothing such as sweatshirts, polo shorts, PE

kit and children’s coats. The swap shop is open every day during school hours and can be

accessed by any parent who would like to browse the items available. Items of clothing in

the swap shop are FREE.

If you have any items of school uniform, PE kit, coats etc which are in good condition

please hand them in to the school office so we can launder them and add them to our

stock.

If you have any questions or queries, please contact Shona Bryce or Caroline Stillie on

01750 721736 or call into the school office.

Working Together - Involving Parents

There is no doubt that children do their best when their parents are interested in their

schoolwork and involved in the life of the school.

Learning Journeys and Curriculum Overviews

Our Learning Journeys are a key way of sharing your child’s learning between home and

school. Learning Journeys include a curriculum overview which summarises the planned

learning for each block, your child’s personal learning targets for key areas of the

curriculum and evidence of your child’s progress towards these targets.

Parents Night / Open Days

There are Parents’ Evenings in November and in March when parents can sit down with the

teacher to discuss their child’s learning and how he or she is getting on.

Reports

All children receive a formal written report in June each year. This provides a summary

of learning and progress over the year.

Parent Workshops and Information Sessions

Each year, our staff provide Parent Workshops and Information Sessions to help you

understand what we do in school and why we do it. Parents are encouraged to come along

and find out what’s new as well as asking questions.

Parent Volunteers

We rely on our Parent Volunteers to help us to provide learning opportunities both within

school and further afield. Parent Volunteers regularly assist us with paired reading,

activity times, school outings, residential trips, concerts and sports.

Knowepark Parent Partnership

Our Parent Partnership work together to support the school. As well as a wide range of

fundraising activities, the Parent Partnership also work with school staff to support school

improvement and provide a voice for the wider parent body. All parents are welcome to join

the Parent Partnership at any time.

Chairperson - Mrs Jenni Borthwick who can be contacted through school

Treasurer - Mrs Deborah Munro

Clerk - Mr Fergus McCulloch

Curriculum

How the curriculum is planned and delivered at a school, including - The different subject

and learning opportunities that are available for pupil’s and when these are available. What

subjects are covered and when, the pattern of the year, any particular activities, language

learning, interdisciplinary learning.

How pupils develop skills for learning, life and work, including literacy, numeracy, health

and wellbeing outside of the classroom.

How pupils will be given choices in what they learn, how they are involved in planning and

how parents are consulted. Staying on at school, going to college or university, work based

learning, community based learning, volunteering etc.

More information can be found below and on the following websites:

Parentzone: http://www.educationscotland.gov.uk/parentzone/index.asp

Education Scotland: http://www.educationscotland.gov.uk/

Skills Development Scotland: http://www.skillsdevelopmentscotland.co.uk/

Support for pupils leaving school, including career guidance, financial advice, further

education, post 16+ learning choices. How to access further information locally e.g.

Jobcentre should be included

How parents will be informed about sensitive aspects of learning e.g. relationships, sexual

health, parenthood, drugs awareness

Provision for religious instruction and observance and arrangements for parents who wish

to exercise their right to withdraw their child (if the parent wishes to withdraw their

child from religious instruction and/or religious observance should contact the Head

teacher to arrange a meeting to discuss alternative arrangements for their child)

Working Together - Communicating With Parents and Carers

Good communication between home and school is really important; not only to share

concerns or worries but also to share good news and information about children’s

achievements. We offer a range of different ways to communicate with us and encourage

parents, carers and staff to keep in contact.

Emails and Phone calls

One of the easiest ways to keep in touch is by email or phone call. Email addresses for

class teachers and other key members of staff are sent out at the start of each year.

Parents and carers are encouraged to communicate directly with their child’s class teacher

about any issues or concerns regarding the child’s wellbeing and/or their learning.

Likewise a phone call to the office to leave a message or ask for a call back is a good way

to keep in touch.

Class Teachers and other staff will email or call parents and carers to share good news

about their child's progress and achievements. If there is a problem or a concern at

school we will pick up the phone or send an email to share this information and discuss it

with you.

Our school office use email to send letters, newsletter and other important information.

Paper copies of all emailed documents are available from the office on request.

Groupcall Message System

Groupcall is a message system which allows us to send a short text to parents and carers

to share information. Messages and emails sent from this system will always be clearly

labelled as having come from Knowepark PS.

Facebook

We use Facebook to communicate general information, share good news and post photos

and videos of our children as they learn. We encourage parents, carers and the wider

community to engage with our Facebook page and share our posts.

Any parent or carer who would prefer that their child does not appear in photographs or

videos posted by the school on Facebook should let the school office know.

Emergency Closure Communication

In the event that school has to be closed as an emergency parents and carers will be

contacted using the Groupcall Message system. Updates will also be given on Radio

Borders and via the School and Scottish Borders Council Facebook pages.

Working together for a Happy School

We know that when children behave well they are happier and more able to make good

progress in their learning. At Knowepark we expect all children to behave and to follow

the school rules and routines. Children are taught these rules and routines consistently in

every class.

There are 4 simple rules for children to remember

Do as you are asked first time

Keep your hands and feet to yourself

Always be polite

Take care of books and other things in school

Children are taught the importance of making good choices about how they behave.

Children who follow the rules are rewarded. Where a poor choice is made there may be a

consequence in class, in the playground or from the school leadership team.

Involving Parents in Supporting Positive Behaviour

Creating a positive ethos in the school is the responsibility of everyone. We try to keep

parents informed on how well their child is doing at school through regular contact, either

face to face, phone calls or text and in writing. Children will be

rewarded with stickers and certificates to bring home to show they are doing well.

Teachers may also make positive phone calls home. Where a child has had

difficulties in the past, positive improvement will be noted.

If a child’s behaviour is not as it should be parents will be alerted. A phone call from the

class teacher or a letter home is the first indicator that your child’s

behaviour is beginning to cause concern. Further concerns will mean a letter home

indicating that your child’s behaviour, either in class or the playground has

continued to deteriorate.

At all times we encourage parents to come in and discuss with us any concerns they may

have.

At all times we adhere to Scottish Borders Council’s Respectful Relationships policy.

Working Together to Tackle Bullying Behaviour

Knowepark Primary School follows Scottish Borders Council’s Respectful Relationships

policy. (www.scotborders.gov.uk/antibullying)

Children are taught about respectful and responsible behaviour from the very earliest

years.

Bullying is REPEATED behaviour which hurts another child or children, or makes them feel

unhappy. Bullying happens in every school. We take it very seriously and always follow up

complaints or incidents.

If a child feels he or she is being bullied they should tell an adult in the school. If he or

she doesn’t want to do this, they could tell a friend who could let an adult know, or tell an

adult at home, who would then tell us.

THE IMPORTANT THING IS TO TELL!!

The teacher will:

Investigate and deal with the complaint. If the teacher feels unable to deal with the

Complaint it will be passed to the management team to be dealt with.

The management team will:

Investigate the complaint by speaking to all involved.

Deal with any consequences of the complaint

If necessary bring the children together to sort out their differences

Contact the parents of all involved.

All complaints are recorded and responded to; please do not hesitate to contact us if you

are concerned.

Working together for a Healthy School

At Knowepark Primary School we think that the Health and Well Being of the children and

staff is very important, we try very hard to ensure that everyone is happy and leads a

healthy lifestyle.

Some of the things we do to promote good health are:

· Giving praise and rewards for good work and good behaviour

· Celebrating children’s achievements within school and out with

· Chilled, filtered drinking water in every class

· Daily tooth brushing in every class

· School lunches: cooked on the premises - delicious and nutritious!

· Physical Education - every child has at least 2 hours of PE every week

· A progressive Health and Well Being programme across the school which

promotes good physical, emotional and social health.

· Opportunities to take part in a wide range of sporting and physical activity both

within school time and extra-curricular

We work with all our children to help them understand and improve their own

wellbeing by:

· Teaching all children about the 8 Wellbeing Indicators; Safe, Healthy, Active,

Nurtured, Achieving, Respected, Responsible, Included and their importance for

everyday life.

· Supporting children to assess their own wellbeing and identify areas where they

may need or want to improve

· Providing children with the opportunity to talk about their wellbeing and

supporting them to address any issues or concerns they may have.

· Implementing a whole school emotional wellbeing programme called Building

Resilience which teaches children the skills and strategies they need to cope

with life’s ups and downs

Getting It Right For Every Child

Getting It Right For Every Child (GIRFEC) is the national approach in Scotland to

improving outcomes and supporting the wellbeing of our children and young people by

offering the right help at the right time from the right people.

The GIRFEC approach aims to make it easier for parents, children, young people and the

services that support them – such as early years services, schools and the NHS – to work

together to get it right.

Practitioners work together to support you and your child, working across organisational

boundaries and putting your child and you at the heart of decision making, ensuring we give

all our children and young people the best possible start in life.

GIRFEC means that everyone working with Scottish Borders children, young people and

their families are encouraged to:

· Ensure children, young people, and their families get the help they need when they need

it and are central to the process of finding solutions.

· Use one consistent and equitable approach, actively share information to agreed

protocols and work more effectively together to improve outcomes for children and young

people.

· Be clear about personal responsibility to do the right thing for each child/young person.

· Work with children, young people and their families, using a collaborative approach with

fewer meetings. This should ensure children, young people and their families give

information only once, and enables the development of one plan to meet all their needs.

Respond to children and young people and take appropriate, proportionate and timely action

with the minimum of paperwork, bureaucracy and duplication.

GIRFEC is part of the Children and Young People (Scotland) Act 2014 and the GIRFEC

provisions are planned to be fully implemented by August 2017. If you would like any

further information please ask your child’s Headteacher.

Young Carers

A young carer is someone who is under 18 years of age or who has reached 18 and still a

pupil at school and provides or intends to provide care for another individual. A number of

young carers do not always identify themselves or wish to be identified.

Young carers undertake a number of tasks for the people they live with and look after.

They are often left alone to do things like washing, cooking, shopping, paying bills,

collecting medication or helping to look after younger brothers or sister.

This means they might not have as much time to complete work at home which has an

ongoing effect on progress and learning or attend clubs and after schools activities

therefore missing out on the social aspects of school.

Within Knowepark Primary School we want our young carers to enjoy school and that it is a

positive place to come and they feel included. Please let us know if there are difficulties

meeting deadlines with work, arriving on time or any other issues which affect a young

person.

Sign Language

If you or your child use Sign Language please find a link below to allow you to make contact

with the school or any other public body.

https://contactscotland-bsl.org/

Supporting Children’s Learning By Ensuring Needs Are Met

During their time at Primary School many children require support to help them through a

tricky time or to overcome a particular difficulty. Often this support can be provided by

staff already working in school but we also work with a range of agencies and other

professionals to ensure that children are supported to meet their potential.

School Supports

· Class Teachers provide everyday support for a range of needs throughout the school day

· Additional Needs Assistants work 1:1 with children to offer extra support and time to

practise new skills

· Additional Needs Assistants also work with small groups of children on specific

programmes of work to support Literacy and Numeracy development

· Our Support for Learning Teacher works with individuals and small groups to identify and

address learning needs.

· Our trained Nurture Assistant works with individual and small groups to support

emotional and social development needs

We have close working relationships with the following Agencies and Professionals

· School Nurse

· Speech and Language Therapy

· Occupational Therapy

· Spectrum Support (Autistic Spectrum Disorder)

· Child and Adolescent Mental Health Service (Andrew Lang Unit)

· Children 1st

The Educational Psychology Service.

The Educational Psychology Service (EPS) works with all SBC schools to support children’s

learning and wellbeing. We provide advice and training to school staff on how children learn

and advise on ways to help children who require support. If requested by the school, we

can arrange follow-up for individual children and young people, together with their families

and teachers, to help support their learning, or with social or emotional issues. This is

generally achieved by meeting the children, their families and school staff, to review the

support they have already received and agree ways in which we can all help your child in

school. In some cases, we may agree that a psychologist will work on a one-to-one basis

with your child to obtain a clearer picture of how they can best be supported. Further

information about the EPS is available on the Scottish Borders Council website. Here you

can access a downloadable leaflet for parents and carers, which explains in more detail

how we may be able to work with you to support your child in school. Please see

www.scotborders.gov.uk/EPS

If you are at all concerned about your child’s learning or development please contact

us and we will be happy to discuss your concerns and identify any suitable supports.

Curriculum for Excellence

The curriculum is made up of four key aspects:

The Ethos and Life of the School as a Community

· A positive climate of respect and trust is established within the school based on the

vision and shared values of the school

· Children are encouraged to contribute to the life of the school to take on responsibilities.

Experiences and Outcomes

· The 8 curriculum areas, Languages, Mathematics, Expressive Arts, Religious and Moral

Education, Sciences, Social Studies, Technologies and Health and Well Being

Interdisciplinary Learning

· Projects or longer courses of study which link experiences and outcomes from more than

one curriculum area.

Personal Achievement

· Opportunities to achieve out with the classroom

All of the above support the development of The Four Capacities to enable children to

become:

· Successful learners

· Effective contributors

· Responsible citizens

· Confident individuals

For more information go to:

www.educationscotland.gov.uk

Keeping our child and young people safe in the Scottish Borders - CHILD PROTECTION

Our settings in the Scottish Borders work hard to keep our children and young people safe

- all children and young people have a right to feel safe within the setting, home and

community.

Within our setting we strive to provide a safe, secure and nurturing environment for our

children and young people, which promote inclusion and achievement.

All staff in Education have a statutory and professional responsibility to take action if we

have reason to believe a child is suffering, or is at risk of abuse.

Our Scottish Borders Child Protection procedures set out what we will do if we have reason

to believe a child is being abused or is at risk of abuse, either within the home or the

community. These procedures are designed to ensure that children and young people get the

help they need when they need it.

All staff are aware of their child protection responsibilities and every year all staff in our

setting attend a child protection update.

Many of our staff undertake additional multi-agency child protection training.

Every setting has a Child Protection co-ordinator who has the responsibility for overseeing

child protection concerns as well as those young people who are care experienced within the

setting.

The Child Protection co-ordinator for Knowepark Primary is Mrs Darryl Wilson

What to do if you have a child protection concern?

It's everyone’s responsibility to protect children. If you have any concerns that a child is

being harmed or is at risk of harm, please call without delay

01896 662787 (Duty Children and Families Social Work Team)

01896 752111 (Out of office hours that covers all areas)

Emergency contact

If you consider a child or young person is in immediate danger, call the Police on 999

immediately

Need more information about keeping our children and young people safe?

This link takes you to the Scottish Borders Child Protection Committee online website where

you can find some suggested links to websites to better inform you about safety issues such

as Internet safety and Child Sexual Exploitation as well as letting you know about

opportunities for training in Child Protection. You can also find the Scottish Borders Child

Protection Procedures on this website.

http://onlineborders.org.uk/community/cpc

General Information on the School

School Dinners

We serve nutritious school meals everyday. There is a two course hot meal on offer each

day with a soup and sandwich alternative. Families entitled to free school meals can collect

applications for assistance from the main office .

Gym shoes

Children are expected to change from their outdoor shoes each day and wear gym shoes

while in school.

Break times

At both playtime and lunch time breaks children will be outside, only in exceptional adverse

weather would children stay inside. It is therefore very important that all children have

suitable outdoor clothing on everyday and they have coats in the winter. All clothing should

have the child's name clearly marked.

Attendance

We know that regular attendance at school is crucial in ensuring children progress as much

and as well as they can. We monitor attendance each month. Parents will be alerted by

letter when attendance levels fall below 90%.

Attainment Information

Children's progress is assessed using a variety of different means. The school is

developing assessment strategies for all areas of the curriculum with particular focus on

Literacy, Numeracy and Health and Wellbeing. Children are screened annually for

progress in reading, spelling and mathematics. The professional judgement of the class

teacher based on clear learning intentions and success criteria for each piece of learning

is used to ensure that all children progress at an appropriate pace. Children’s views on

their own achievement are taken into account and they are encouraged to self-assess and

peer assess their work.

We also use standardised assessments for all P1, P4 and P7 children in line with Scottish

Government requirements.

After School Club

We have After School Club provision every day from after the school day until 6pm.

Cover is also provided in school holidays. For more information or an application form

please contact the school office.

Medication

There is no legal or contractual duty on school staff to administer medication and

supervise the pupils taking it. If it is agreed by the Headteacher to take on this

responsibility it is purely on a voluntary basis.

It is now only permissible to give pupils prescribed and/or complex medication. We are

unable to administer non prescribed medication.

When a pupil is in receipt of prescribed medication it is helpful in the first instance to

consider whether or not it is necessary for the medication to be taken during the school

day. This requires parents planning the administration of the child’s

medication to be done in out-of-school hours and includes making arrangements for the

child to return home at lunch times where possible.

Where this is not possible and schools are asked to administer prescribed medication, the

following procedures should operate;

· All prescribed medication should be accompanied by clear, written, signed

instructions from parent/guardian on the attached form “Request for the School to Give

Prescribed Medication” which includes dose, frequency, and duration of course and date

prescribed. These details and the pupil’s name should be clearly marked on the

medication container.

· All prescribed medication, in the smallest practical amounts should be brought to the

school by the parent/carer and should be delivered personally to the Headteacher or

designated member of staff.

· The renewal of any medication, which has passed its expiry date, is the responsibility of

the parent. The school will contact parents/guardian if medication remains uncollected.

· Where any change in medication occurs, clear written instructions from parents/guardian

should be provided for school staff

· All information regarding medication will expire at the end of each school session. If the

administration of medication is to continue all relevant information must be confirmed in

writing at the commencement of the new session

· A written record will be kept on the appropriate form indicating administration of all

prescribed medication to pupils. This record will be kept together with the instruction,

checked on every occasion and completed by the member of staff administering the

medication. The record should give the date and time of administration, the name of the

medicine, the dosage, the name of the pupil and the name of the staff member

HOW TO COMPLAIN

We want our school to be as good as it can be for you and your children. It’s

important that you tell us right away if you’re not happy about something.

The simplest thing is to mention your concern to your child’s teacher, either by speaking to

them face to face, by phone or email or by sending a short note into school.

or

If it’s easier, just phone or pop into school to speak to Mrs Wilson, Acting Headteacher.

Occasionally you may have to make an appointment.

When you have a concern we will listen to you, record what you are saying and

investigate the issues raised then get back to you either in writing or on the phone.

Formal Complaints

We deal with all complaints in accordance with the Scottish Borders Council complaints

handling procedure. This can be found on the Council website: www.scotborders.gov.uk.

If you do want to make a complaint, you can do it either in person, by phone, in writing or

by email.

If we are unable to resolve your complaint, or if you believe your complaint requires formal

investigation, you may make your complaint directly to the Education and Lifelong Learning

Department at Scottish Borders Council. Again this may be done in a variety of ways:

· in person at a Scottish Borders Council customer services office

· by phoning the Council on 0300 100 180

· by email to PeopleComplaint@scotborders.gov.uk

· via the complaints form on the council website www.scotborders.gov.uk .

Disclaimer

Whilst information provided in this handbook is considered to be correct at the time of

printing it is possible that there may be some inaccuracy by the time the document

reaches the parents. If you have any issues please contact the school office on 01750

21736.

DATA PROTECTION

Scottish Borders Council is a local authority established under the Local Government etc.

(Scotland) Act 1994 and its headquarters is based at Newtown St Boswells, Melrose TD6

0SA. You can contact our data protection officer by post at this address, or by email at:

dataprotection@scotborders.gov.uk , or by telephone – 0300 100 1800.

Why we need your information

Every child of school age has the right to be educated. A child is of school age if he/she

has attained the age of 5 but has not attained the age of 16 years. The term “young

person” applies to a pupil over school age, but who has not attained 18 years. The education

authority has a duty to provide education to any young person who is still a school pupil.

We need to collect, use and store personal information about you and your child/ren to

enable us to provide your child/ren with an appropriate education. We provide these

services to you as part of our statutory function as your local authority under:

· The Education (Scotland) Act 1980, Education (Scotland) Act 1980

· The Education (Placing in Schools etc. Deemed Decisions) (Scotland) Regulations 1982

· The Standard in Scotland’s Schools Act 2000

· Education (Scotland) Act 2016

We also use your information to verify your identity where required, contact you by post,

email or telephone to maintain our records.

Who we will share information with

We will share information with health and wellbeing services and may share information

with other external agencies and organisations who provide or assist with educational

provision and with online payment solution providers.

· The Scottish Government for examination, career guidance and monitoring purposes.

· ParentPay, ESP Systems and CRB to allow the school to offer cashless catering and to

receive payment for school trips and events;

· Groupcall to allow the school to communicate with you;

· The NHS for health monitoring;

· Netmedia to enable the online arrangement of parents evenings;

· Internal Scottish Borders Council departments to allow the provision of catering and

transport.

On each occasion, the recipients are bound to the terms of a Data Sharing Agreement and

accordingly will only use your child’s data for the specified purpose. This data sharing is in

accordance with our Information Use and Privacy Policy and covered in our full privacy

statement on our website.

We are also legally obliged to share certain data with other public and regulatory bodies

such as Education Scotland, Police and NHS will do so where the law requires this.

Your information may also be shared and analysed internally in order to provide

management information, inform service delivery reform and similar purposes to meet our

duty to achieve best value and continuous service improvement.

We are legally obliged to safeguard public funds so we are required to verify and check

your details internally for fraud prevention. We may share this information with other

public bodies (and also receive information from these other bodies) for fraud checking

purposes. 2

How long do we keep your information for?

We only keep your personal information for the minimum period amount of time necessary.

Sometimes this time period is set out in the law, but in most cases it is based on the

business need. We will retain a copy of your child/ren’s educational record up until they

reach the age of 25.

Photographs/videos

Photographs and videos may be taken by staff in the school, media and other parents for a

variety of reasons for example Sports Day, celebrations of achievement, charity events,

excursions etc. The school your child attends may wish to display or show photographs or

videos taken by themselves, in print, in various locations or by electronic means such as a

website. Likewise the media or other parents may wish to use the images of pupils in

various ways. We ask you at the time your child enrols at one of our schools if you are

happy for images of your child to be used in this way and we try to ensure you are aware

of, and understand, such possible use of your child’s image and that you have consented.

Any permission given will remain in force during your child’s primary and secondary

schooling until you indicate that you wish to withdraw your consent. You can do this by

contacting the head teacher of your school as soon as possible.

Your Rights

You have the right to request access to any personal data held about you by the Council.

You can also request that we restrict the use of your information or even object to any

further processing. You can do this by contacting the Data Protection Officer using the

contact details provided above. We will respond to your request within thirty calendar

days.

For more information on your rights please visit our website

http://www.scotborders.gov.uk/DPYourRights or if you would like a hard copy of this

information, please contact us using the contact details provided above.

Complaints

We aim to directly resolve all complaints about how we handle personal information. If

your complaint is about how we have handled your personal information, you can contact

our Data Protection Officer by email at dataprotection@scotborders.gov.uk or by

telephone on 0300 100 1800.

However, you also have the right to lodge a complaint about data protection matters with

the Information Commissioner's Office, who can be contacted by post at:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

You can visit their website for more information https://ico.org.uk/make-a-complaint/ .

If your complaint is not about a data protection matter you can find details on how to

make a complaint on our website:

https://www.scotborders.gov.uk/info/20016/have_your_say/155/make_a_complaint/1