iflorist newsletter June 2008
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Transcript of iflorist newsletter June 2008
After the successful trial of experience days and gift
activities over the Christmas 2007 period on the
iflorist.co.uk website, we have now launched a dedicated
experience and gifting site at iactivity.co.uk which has
over 500 activities, experiences and gifts.
Launched in good time for Fathers Day, the site features
one of the most comprehensive ranges of experiences
and activities online. From pampering days and
champagne balloon flights, to paintballing and track
driving, there’s something for everyone.
With the recent rise in popularity of more unusual
gifts, and by linking our range of flowers to this new
range of products, we are able to offer an extremely
comprehensive gifting service which will be the envy
of our competitors. A key reason for launching the
iactivity website is to expand the range available to
our corporate customers, providing companies with a
single source of supply for all types of gifts. Thus far,
the response from our larger corporate clients has been
fantastic, with orders already beginning to flood in.
iactivity in one of a family of new websites which will
be launched over the coming months by our steadily
growing team. With our dedication to customer service
and our enviable reputation for maintaining excellent
supplier relations, we strongly believe that the success
of iactivity and further upcoming sites will drive more
orders to you, our florists.
With each gifting site we are increasing our customer
base, which is good news for our florist network, as many
of these new customers will buy flowers from us in the
future as we have already started to prove.
iflorist News Update June 2008
TM
iactivity.co.uk launches
Go Karting Grand Prix Driving Experience
Relaxation & Pampering Experiences
Caramel
Our already extensive range of flowers has
recently been expanded, with new additions to our
florist delivered designer, traditional and basket
arrangement collection.
Perhaps most notable however are our new
sympathy arrangements. These include everything
from traditional wreath arrangements and posies
to personal tributes including a massed harp, Celtic
cross, linked heart wreaths, and even a cricket bat
tribute.
You may have noticed a few changes happening
on the site in recent weeks, and while the primary
ammendments have now been implemented, the
range continues to grow.
So, you should start seeing orders for more varied
tributes which you might not have had allocated to
you in the past over coming weeks and months, with
higher frequency and better transaction values.
Our extremely comprehensive range of funeral
flowers now extends to over 150 floral tribute
designs, with an average transaction value of
between £75 and £150. A few recently introduced
arrangements and a couple of existing larger
tributes total over £300, possibly higher depending
on customer specification.
The iflorist website now boasts one of the most
comprehensive sympathy ranges, and has resulted in
a steady increase in online funeral tribute orders.
Expanded designer & sympathy collection
Following on from our previous promotions for ‘The
Accidental Husband’ and ‘P.S I Love You’, Momentum
Pictures has once again teamed up with iflorist for the
promotion of Oscar nominated movie ‘Caramel’, a film
by Nadine Labaki.
The compettion - which you can still enter at
www.iflorist.co.uk - is to win a selection of relaxing,
pampering treats, spa days & gift activities.
Best shop window competition
Submit a photo of your shop front (plus any additional photos you
may wish to include – from the interior, to your staff, or perhaps
even yourself!) for the chance to win a case of wine.
Presented in a wooden chest and featuring wines from around the
globe, this fantastic prize could be yours simply by emailing your
photographs to [email protected] with the subject ‘Best Shop
Window Competition’ – we’ll pick a winner next month and notify you
in due course. Please include your shop name and contact details.
With stores throughout the Southeast of
England, the well-respected furniture and
homeware retailer Cargo has become the
first on the high street to not only offer same day florist
delivered bouquets, but also a range of fresh bouquets
available for delivery across the globe via our network
of international florists.
A considerable amount of behind the scenes activity
was needed prior to launch, and continues as the
range of bouquets and gifts expands to ensure that
the service and selection of products is consistently well
portrayed and received.
In the virtual world of online floristry, the photography
and presentation of a website and the products
displayed upon it is of paramount importance. A
customer will never be able to fully appreciate the
beauty, scent, texture and up-close effect of a bouquet
via their computer screen, but iflorist and the team
at Cargo have meticulously planned and prepared
for photoshoots, both for the website and their own
catalogues & promotional material.
Having both set studio photos and on-location lifestyle
images is key to fully do justice to both the design of
the bouqets and the skill of our local florists.
And we’re glad to say the general consensus appears
to be that our photographs and imagery have done
the trick, with many customers commenting on how well
portrayed the bouquets are, and how clear it is to see
the effort and skill which has gone into both designing
and photographing them.
To launch the new floral service in-store and within
Cargo’s own direct marketing, we were granted access
to carry out a photoshoot at a property featured on
Kevin McCloud’s Channel 4 show, Grand Designs. As
much as we all love being at the iflorist offices or in the
studio, a day on set with our friends at Cargo in the
countryside surroundings of a Grand Designs-featured
property was too good to miss!
Our head designer Christine Price and our team
of florists took a trip down to Henley on Thames to
meet up with the Cargo design team for a four day
photoshoot, creating room sets and still shots for the
forthcoming media launch. The stunning designer
bouquets were photographed alongside Cargo’s own
range of fabulous furniture. These will feature both in
print and web form, from the latest Cargo catalogue, to
in-store posters, point of sale materials and the Cargo
Flowers website.
On location at the cargoflowers.co.uk Photoshoot
Grand Designs
Being able to create and stylise the launch of our
latest range of designer bouquets in a beautiful
part of England on the banks of the river Thames
was a real treat, and the resulting photographs
and lifestyle imagery are sure to pay dividends.
It’s easy to underestimate the time and effort
involved in taking one core photograph, let alone a
website or catalogues worth; the involvement with
lighting set-ups, camera angles, styling, detailing
and arrangement of accessories is staggering! As
you can see from our behind the scenes snapshots,
getting the latest range of bouquets prepared and
shot was no mean feat!
We’re glad to say however, that many of you
should soon start seeing Cargo bouquets allocated
to you, which will give you the chance to make up
something a little different and typically with a
much higher transaction value. We’re confident in
our belief that ourselves and our shops are able to
offer Cargo and their customers a first class floral
service, and once again wish to extend our thanks
all 1,400 of our florists for your continued effort
and hard work.
Keep your eyes peeled for Cargo orders, or check
out the website www.cargoflowers.co.uk for more
photos and further details as we expand the range
over coming months.
On location ‘Grand Designs’
Photoshoot.
Above, Right On location at the ‘Grand Design’ featured house as presented by Kevin McCloud on Channel 4
Cargo floral gifting service launched
by iflorist
“
“
The world is becoming a smaller
place, with the adoption of the
internet and broadband into
everyday life. Customers now demand
floristry to be a 24/7 business, and
expect to be able to send flowers to the
far reaches of the world at the drop of
a hat... and with the click of a mouse!
Understanding the cultural and design
trends in each part of the world is key
to the success of international floristry
and flower delivery. What might be
deemed a perfect bouquet for an
English customer could be seen as totally
inappropriate to a recipient in India,
Italy or New Zealand.
Our design team - headed by our
own international florist, Christine
Price - provide us with a unique
insight into international flower trends.
Living overseas in New Zealand,
Australia and Singapore for 14 years,
Christine - originally trained at her
Mothers Rochdale-based flower shop
- brings with her a fantastic and truly
international perspective on floral
design. Having designed and arranged
flowers for the such venues as the
State Opera House and global brands
including Saachi & Saachi, she not only
has a diverse knowledge of all aspects
of floristry, but a truly keen eye for style
and design on an international scale.
Christine comments that, “Introducing
a subtle but quintessentially English-
slant has proven popular wherever I’ve
worked in the world. From Wellington
to Singapore, applying a little English
charm often provides the basis for
a winning formula, especially when
combined with local, traditional floristry
techniques.”
The style and diversity of floral art
and arrangements in the Southern
Hemisphere is immense. The relatively
low cost of flowers here allows scope for
truly epic designs, created on sensible
budgets, but which would rarely be
considered in the UK on the basis of
cost. By the same token, flowers and
foliage often revered and considered
luxurious, trendy or chic in England are
close to being deemed garden weeds in
some parts of the world!
Understanding different floral events
around the world is also key, but
perhaps not as easy as it may at first
seem. Mothers Day, for example, falls on
different days in different parts of the
world, and events such as Secretaries
Day - often completely overlooked in
the UK - are major events in countries
such as Australia. Cultural and
technological differences must also be
taken into account. In India, for example,
where - when allocating orders to our
florists - we often find that they will
request payment in cash, as many do not
have credit card terminals or processing
facilities and - in some cases - even
traditional banking.
In addition to our UK-based teams,
having software, support and allocation
staff in India, America and the
Philippines means that we are well
versed and perhaps more familiar with
aspects such as time zones & cultural
differences, or international holidays &
special occasions than most businesses
within our sector.
We have worked hard to plant ourselves
firmly on the international stage.
Seamlessly & effectively allocating
orders to the four corners of the globe
has proven a real challenge, not least
for our team of software developers.
It’s easy to forget just how spoilt we
are in the UK, with our postcode system
allowing us to literally pinpoint every
address in the country with ease.
Language differences may seem like big
enough barriers in themselves for some,
but consider that in many parts of the
world, entire streets remain unnamed
and vast areas or regions have totally
different names locally to what we refer
to them as elsewhere in the world.
All in all, international floristry is not for
the faint hearted. Doing it right, and
on the scale that we are, not only takes
serious dedication, but also massive
investment.
With our teams in India allocating 24/7,
we are able to send and receive orders
around the globe while many of us here
in the UK are in bed, fast asleep.
Christine Price, International DesignerGlobal Flower Delivery International floral design
& flower delivery
Sydney, Australia Liberty Island, NewYork
Taj Mahal, India
Champs Elysees, Paris