ICM N Applications and Solutions Dr. Volker Ziegler ICM N Applications and Solutions Dr. Volker...
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ICM N
Applications and Solutions
Dr. Volker Ziegler
ICM N
Applications and Solutions
Dr. Volker Ziegler
How to build a seamless user experience – Applications and Solutions
for an early market
IDATE‘s International Conference 2003 – Montpellier, November 21, 2003
How to build a seamless user experience – Applications and Solutions
for an early market
IDATE‘s International Conference 2003 – Montpellier, November 21, 2003
2 © Siemens, 2003IDATE‘s International Conference 2003 – Montpellier
Consumer:
User experience
Enterprises:
Operators:
Industry Trend:
Increase efficiency
Deregulation and new business models
Compensate stagnating voice ARPUs (Average Revenue
per User) and increase subscriber loyalty
Licence investments for 3G
Open architectures Revenue per User in W-Europe, [€/month]
Revenue
Market Segmentation
0
10
20
30
40
50
2000 2002 2004 2006 2008
Mobile data solutions offer new revenue sources foroperators and increase efficiency of enterprises
Source: Siemens ICM N; 2003-08
Voice
Data
24,6
11,5
0,9
44.2
4,4
2,7Advertising & MarketingAdvertising & Marketing
CommunicationCommunication
Yr 2007 W-Europe*Yr 2007 W-Europe*
Information & Entertainment Information & Entertainment
TransactionTransaction
Process ImprovementProcess Improvement
* Mobile data operator market in billion of €
3 © Siemens, 2003IDATE‘s International Conference 2003 – Montpellier
Early markets often show a very complex ecosystem
Content Creation
ServiceProvisioning
Consumer e.g.Music/Video
e.g.ServicePortal
e.g.Prepaid / Location
e.g.GSM,GPRS,UMTS,WLAN
e.g.Mobilephone, Wireless Modules, cordlessproducts
Service Provider
Content Provider
Mobile Operator Retail
Extended value chain requires end-to-end solutions competence
BusinessUser
Enterprise
ServicesEnablingTransportInteraction
4 © Siemens, 2003IDATE‘s International Conference 2003 – Montpellier
It Is All About User Experience
Customer expectations Challenges for the Operator
Provide a broad variety of best-in-class applications including 3rd party applications
Support new pricing and business models with flexible charging
Provide services agnostic to networks
Add value to data streams, make network assets available to applications
Freedom of choice
Don't care about network
Personalize communi-cation
5 © Siemens, 2003IDATE‘s International Conference 2003 – Montpellier
Mo
bile b
usin
ess enab
ling
Consulting
Networks
Devices
Automation
MED
A & D
TS
SV
PG
Integration
Hosting
Maintenance
Transport
Automotive
Energy
Medical
Siemens is uniquely positioned to make industries mobile
6 © Siemens, 2003IDATE‘s International Conference 2003 – Montpellier
Business TrackingResource Control
How can mobile solutions contribute to the success of enterprises?
Internal interaction
Efficiency of processes
Motivation of people
Internal Communication
Interaction with Customers
Delivery of products and services to customers
Communication with customers
Navigation, Telematics, Multimedia Streaming,Media Download, Messaging
Local Advertising
PersonalAssistant
PersonalInformation Management
7 © Siemens, 2003IDATE‘s International Conference 2003 – Montpellier
Applications and Solutions – How to Make Them Happen
Devices
Applications and Content
MobileData
Charging Prepaid
IN
Operator Networks
Core Networks RadioAccess
WLANMulti
MediaSolutions
Mai
nte
nan
ce
Inte
gra
tio
n
Op
erat
ion
VASValue Chain
Co
nsu
ltin
g /
Des
ign
Enabling Services and Technologies
8 © Siemens, 2003IDATE‘s International Conference 2003 – Montpellier
From Prepaid@vantage and Payment@vantage to a Convergent Online Charging System
Payment@vantage
MMS
SMS
Instant Messaging
IP based*
Prepaid@vantage
CS voice
PO dataSS7 based*
Charging for all• Services, Sessions
and Events in• Fixed-, 2G-, 2,5G-, 3G-
and NGN-networks for• Pre- and Postpaid
customers and• Telco and 3rd Party-
Content
charge@once
* Concerning charging interfaces
9 © Siemens, 2003IDATE‘s International Conference 2003 – Montpellier
Combined branding, combined tariffs, …
Converged services, single bill, unified device, …
Converged architecture, converged technology, same device, …
Technical Impact
Business Impact
Single mailbox,
WLAN mobility
MMS for wireline devices
free calls from mobile to home
Indoor and Outdoor Convergence The Opportunity for Value Add
10 © Siemens, 2003IDATE‘s International Conference 2003 – Montpellier
FixeMobileFixe / mobile
Number one in prepaid segment with >20 % market share
150 Mio. Subscribers by 97 operators in56 countries generate more than30 Mio. call attempts per hour (BHCA)
IN and Charging References Positioning in the World Market
11 © Siemens, 2003IDATE‘s International Conference 2003 – Montpellier
ADP TELECOM 1st commercial reference
Most important public WLAN HotSpot in France (20000 m², 65 access points)
In operation since 29 April 2003
Palais des Congrès Projecthttp://www.palais-congres-paris.fr/
Public and business access
s Wlan Solution
12 © Siemens, 2003IDATE‘s International Conference 2003 – Montpellier
Innovative Examples –understanding the end-user´s lifestyle
Commuting
M-Parking Traffic Info
Navigation
Street Finder
Leisure
M-Weather Games
Video Streaming
Animated Chat
Mobile Shopping
Ticketing
Lunch
Restaurant Finder
Reservation
At work
Resource Management
Video Conferencing
Messaging
PIM (address book,task list, calendar)
Travel
M-Teletext
Booking/Re-scheduling
Video Streaming
News/Info Services
13 © Siemens, 2003IDATE‘s International Conference 2003 – Montpellier
Let´s make it happen!