Company Profile:

ICICI Bank started as a wholly owned subsidiary of ICICI Limited, an Indian financial

institution, in 1994. Four years later, when the company offered ICICI Bank's shares to the

public, ICICI's shareholding was reduced to 46%. In the year 2000, ICICI Bank offered made

an equity offering in the form of ADRs on the New York Stock Exchange (NYSE), thereby

becoming the first Indian company and the first bank or financial institution from non-Japan

Asia to be listed on the NYSE. In the next year, it acquired the Bank of Madura Limited in an

all-stock amalgamation. Later in the year and the next fiscal year, the bank made secondary

Market sales to institutional investors.

With a change in the corporate structure and the budding competition in the Indian Banking

industry, the management of both ICICI and ICICI Bank were of the opinion that a merger

between the two entities would prove to be an essential step. It was in 2001 that the Boards

of Directors of ICICI and ICICI Bank sanctioned the amalgamation of ICICI and two of its

wholly-owned retail finance subsidiaries, ICICI Personal Financial Services Limited and ICICI

Capital Services Limited, with ICICI Bank. In the following year, the merger was approved by

its shareholders, the High Court of Gujarat at Ahmadabad as well as the High Court of

Judicature at Mumbai and the Reserve Bank of India.

Present scenario:

ICICI Bank is India's second-largest bank with total assets of Rs. 3,634.00 billion (US$ 81

billion) at March 31, 2010 and profit after tax Rs. 40.25 billion (US$ 896 million) for the year

ended March 31, 2010, its American Depositary Receipts (ADRs) are listed on the New York

Stock Exchange (NYSE).

Branches & ATMs:

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ICICI Bank has a wide network both in Indian and abroad. In India alone, the bank has 1,420

branches and about 4,644 ATMs. Talking about foreign countries, ICICI Bank has made its

presence felt in 18 countries - United States, Singapore, Bahrain, Hong Kong, Sri Lanka,

Qatar and Dubai International Finance Centre and representative offices in United Arab

Emirates, China, South Africa, Bangladesh, Thailand, Malaysia and Indonesia. The Bank

proudly holds its subsidiaries in the United Kingdom, Russia and Canada out of which, the

UK subsidiary has established branches in Belgium and Germany.

Products & Services

Personal Banking

Deposits Loans Cards Investments Insurance Demat Services

NRI Banking

Money Transfer Bank Accounts Investments Property Solutions Insurance Loans

Business Banking

Corporate Net Banking Trade Services Online Taxes

Head Office

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ICICI Bank

9th Floor, South Towers

ICICI Towers

Bandra Kurla Complex

Bandra (E)

Mumbai

Phone: 91-022-653 7914

Website: www.icicibank.com

Director's Profiles

Chanda Kochhar

Managing Director and Chief Executive Officer

N.S. Kankan K. Ramkumar Rajiv Sabharwal

Executive Director & CFO Executive Director Executive Director

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Online Banking of ICICI BANK

Website: www.icicibank.com

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Step 1:

First visit website www.icicibank.com for online net banking. Visit the website any time; day

or night, “normal” online business hours are “24/7”. After that you can see the page as

given below:

There are various login option like “Personal”, “Corporate” which depends upon your type

of account in ICICI BANK. If you have saving account then click on “Personal” after that you

can see the page as given below:

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STEP 2:

On this page you have to enter your login id and password to login.

After login below page will appear. In this page you can see your account name, account

number, current balance and last ten transactions as given below.

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STEP 3:

If you want a statement according to your requirement then click on detailed account

statement and enter the date range from you want.

When you enter the date range you will get the total statement as per requirement as given

below.

Fund Transfer in ICICI BANK:

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Website:www.icicibank.com

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STEP 1:

Go to www.icicibank.com and login your id & password. After that click on ”FUND

TRANSFER” option for transfer your fund.

When you click on “FUND TRANSFER” following page will be open.

.

STEP 2:

There are three options in FUND TRANSFER:

1) Your own ICICI BANK account across India2) Other ICICI BANK account across India3) Non- ICICI BANK account across India

If you want to transfer a fund to other ICICI BANK then select second option and click on “continue”.

STEP 3:

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In “select Payee to Make a Payment” select the account in which you want to transfer the fund and make a payment.

STEP 4:

As you click on “Make Payment” following page will open. In that enter amount you want to

transfer and click on “Next”.

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STEP 5:

In next step you have to specify the transaction password.

STEP 6:

In “Debit card Authentication” enter your debit card digits asked to you for authenticity.

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As you click on “next“, following page will display which shows that funds are successfully

transfer.

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Prepaid mobile Recharge in ICICI BANK:

Website:www.icicibank.com

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STEP 1:

Go to www.icicibank.com and login your id & password. After that click on ”FUND

TRANSFER” option for transfer your fund.

When you click on “PREPAID MOBILE RECHARGE” following page will be open.

In this you have to mention the mobile number, operator, city and amount which you want

to recharge.

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STEP 2:

In “Debit card Authentication” enter your debit card digits asked to you for authenticity.

As you click on “next” following page will displays. It shows that your mobile is successfully

recharge.

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SERVICE REQUEST in ICICI Bank:

Website:www.icicibank.com

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There are various facilities like online password generation, transaction password,

opening fixed deposit, opening recurring deposit, apply for credit card, apply for debit card,

cheque book request are provided by bank through online so that customer can get these

facilities online without going to bank.

STEP 1:

Now if you want to apply for debit card select option “Apply of Debit Card” and click on

next.

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STEP 2:

As you click on “Apply of Debit Card” following page will open. In that there are two option

(1) Reissue of lost ATM/Debit card, (2) Upgrade ATM/Debit card.

If you want to reissue your debit card then click on “Reissue of lost ATM/Debit card”.

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STEP 3:

In next step you have to specify account number, customer name, mobile number and e-

mail id and click on next to proceed.

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STEP 4:

In this page you have to enter internet banking transaction password and click “OK”.

As you click on “OK” following page will appears which shows that your request successfully

created. It also shows service request number.

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Subscription to Bank account statement through e-mail

Website:www.icicibank.com

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STEP 1:

If you want bank account statement through e-mail then this facility is provided by the ICICI

bank. For this facility click on “Account Statement by E-Mail”

STEP 2:

As you click on “Account Statement by E-Mail” following page will appears. In this select

“subscribe to Statement by Email” and provide your E Mail Id and click on “Submit”. As you

click on submit your account statement will mailed to your E Mail Id.

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