IBCC PPT WORKSHOP · Experience paradigm. Innovating and developing new data and technology driven...

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INSIGHTS IDEAS RESULTS © 2018. Proprietary and confidential. IBCC PPT WORKSHOP CBS, 21st of February, 2019

Transcript of IBCC PPT WORKSHOP · Experience paradigm. Innovating and developing new data and technology driven...

Page 1: IBCC PPT WORKSHOP · Experience paradigm. Innovating and developing new data and technology driven offerings Career Background 1. Online marketing coordinator (CRM) 2. Online marketing

I N S I G H T S • I D E A S • R E S U L T S

© 2018. Proprietary and confidential.

IBCC PPT WORKSHOPCBS, 21st of February, 2019

Page 2: IBCC PPT WORKSHOP · Experience paradigm. Innovating and developing new data and technology driven offerings Career Background 1. Online marketing coordinator (CRM) 2. Online marketing

Agenda

1. Short intro OMD & Ulrik

2. The role of PowerPoint in a presentation

3. The good example

4. Tips and tricks on howto build

5. Hands on slide building

Think about what your

visuals tell people

Page 3: IBCC PPT WORKSHOP · Experience paradigm. Innovating and developing new data and technology driven offerings Career Background 1. Online marketing coordinator (CRM) 2. Online marketing

Agenda

1. Short intro OMD & Ulrik

2. The role of PowerPoint in a presentation

3. The good example

4. Tips and tricks on howto build

5. Hands on slide building

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INTRODUCTION

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Ulrik Sandholt, Direktør CX & Strategy

,l

CV

Current roleTransforming OMD Denmark’s service and solution offerings towards a Customer Experience paradigm. Innovating and developing new data and technology driven offerings

Career Background1. Online marketing coordinator (CRM)2. Online marketing consultant (Adtech)3. Senior Web analytics manager (Analytics)4. Digital Business Optimization Director (Tech & Business)5. Chief Digital Officer (Management, Tech & business)6. Direktør, CX & Strategy (Transformation, innovation & tech)

14 years of industry experience in total

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THE ROLE OF POWERPOINT

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Do not give PowerPoint center stage – it should

enhance, not be your presentation

STEP 1 STEP 3 STEP 5

STEP 2 STEP 4

PresentingRehearsingPowerpointingAnalysisRationale

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Another note of caution

Make sure to be crystal clear on the why of your presentation. What is that you want your audienceto do or think as a result of the presentation.

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2

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Make sure to spend enough time thinking through the what – the content - of your presentation. That you’ve thoroughly researched the supporting evidence, that the conclusions are logical, thatthe recommendations are realistic, and that what stands between you and success is the presentation – the vehicle that carries the facts and the ideas to your audience.

There is no substitute for the confidence that comes with knowing your material.

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NOSESales ModelCreating Great

Communication

NEEDS OBJECTIVES

EVIDENCESOLUTION

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Start out by thinking through Cicero’s rhetorical pentagon

TOPIC

SPEAKER RECEIVER

LANGUAGE &

STYLE

SITUATION

PURPOSE

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Craft the storyline - make sure you do the layout of the

story before the layout of the slidesObjective: To determine whether Bang&Olufsen shouldproceed with efforts to capitalize on U.S. opportunities

Topic A: U.S role in world’s economyEvidence: 1. Largest share of world’s GNP2. Most foreign trade3. Expected increase in foreign investment

Topic B: Attractiveness of U.S industry returnsEvidence: 4. Rigorous cost control5. Solid competitve position6. Etc.

Topic C: Barriers to entryEvidence:7. Markets fragmented8. Customers receptive

Summary of conclusions:A. U.S. is the world’s leading economyB. U.S. industry returns are attractiveC. Barriers to entry can be overcome

Recommendation: PROCEED!

Recommendation: Bang&Olufsen should proceed with efforts to capitalize on U.S. opportunities.

Preview of conclusions:A. U.S. is the world’s leading economyB. U.S. industry returns are attractiveC. Barriers to entry can be overcome

Conclusion A: U.S. is the world’s leading economyEvidence: 1. Largest share of world’s GNP2. Most foreign trade3. Expected increase in foreign investment

Conclusion B: U.S. industry returns are attractiveEvidence: 4. Rigorous cost control5. Solid competitve position6. Etc.

Conclusion C: Barriers to entry can be overcomeEvidence:7. Markets fragmented8. Customers receptive

Recommendation: PROCEED!

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Get it down on paper – resist the urge to start out in powerpoint

1 2 3 4

WRITE DOWN THE POINT YOU WANT TO

MAKE

WRITE DOWN THE POINT YOU WANT TO

MAKE

WRITE DOWN THE POINT YOU WANT TO

MAKE

WRITE DOWN THE POINT YOU WANT TO

MAKE

5 6 7 8

WRITE DOWN THE POINT YOU WANT TO

MAKE

WRITE DOWN THE POINT YOU WANT TO

MAKE

WRITE DOWN THE POINT YOU WANT TO

MAKE

WRITE DOWN THE POINT YOU WANT TO

MAKE

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Get it down on paper – resist the urge to start out in powerpoint

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VISUALIZE THE POINT YOU WANT TO MAKE

VISUALIZE THE POINT YOU WANT TO MAKE

VISUALIZE THE POINT YOU WANT TO MAKE

VISUALIZE THE POINT YOU WANT TO MAKE

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VISUALIZE THE POINT YOU WANT TO MAKE

VISUALIZE THE POINT YOU WANT TO MAKE

VISUALIZE THE POINT YOU WANT TO MAKE

VISUALIZE THE POINT YOU WANT TO MAKE

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Always think in design guidelines for the story – without a red thread throughout you won’t succeed

Think of each slide as a scene: build on previous, transition to next, leave an impression

Develop a premise and then prove it

Conflict is interesting; facts usually are not

Stories are only satisfying when conflict is resolved

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How to develop a successful scene – each slide need to act as an integral part of the story

Plant a Question (beginning)

Evoke a specific emotion (middle)

Answer the question (end)

Move the story forward (transition)

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Storytelling, storytelling, storytelling…

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Slide 1 – Engagement

Builds desire to see what comes next

Slide 2 – Backstory

Context; how we got here

Slide 3 – Build Tension

Consequences & implications for not

taking action or moving forward

Slide 4 – Bring it to a Boil!

What do we do?

5 6 7

Slide 5 – Offer Choices

A way out!

Slide 6 – Provide Resolution

“Have cake, eat it too!”

Slide 7 – Set up the “sequel”

Go deeper; take action

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THE GOOD EXAMPLE

Page 18: IBCC PPT WORKSHOP · Experience paradigm. Innovating and developing new data and technology driven offerings Career Background 1. Online marketing coordinator (CRM) 2. Online marketing

MED360o enables patients to make informed decisions through a transparent system

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24h service hotlineProvide professional help that caters to Michael’s needs

Administrative assistanceHandle all paperwork so Michael only has to provide his

information once

Transparent market placeOffer a wide range of product types and brands so Michael

can purchase his preferred catheters

Community forumFacilitate sharing of experiences in a safe space

Since Michael’s accident, he has been met with multiple problems… …but MED360o will make his life easier

Situation & problem ImplementationImpactSolution

Good Customer Journey

visualization, gives

context.

Easy to decode

objectives to solve issues

in the journey

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CBS | 19Executive Insights SummarySolution Impact

To overcome the challenges faced in the industry, Comfort Medical must

exploit innovation opportunities in the market

Four significant challenges…… that should be addressed by seizing market

opportunities

Lack of

knowledge

sharing

Bureaucratic

inefficiency

Lack of

transparency

Lack of trustOpportunistic dealer behavior has undermined

customer trust

No clear overview of products and dealers,

creating high search and switching costs

Outdated processes for procurement translates to

high transaction costs for all stakeholders

Little information sharing between end-consumers

implies minimal knowledge interaction networks

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Digitizing procurementChanging consumer

behaviour

Big data analytics Electronic health records

Numbering is good, but

beware, it can look like a

prioritizationGood use of imagery.

Good overall structure

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Appendix

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Appendix 1: Extensive risk analysis

User wants to sign up, HCP

does not support platform

OpenEMR not interested in

partnership

HCPs not interested in online

platform

Regulatory changes regarding

personal data storage

Lack of scalability

(in terms of partnerships)Imitation by larger competitors

Discovery of cure for irregular

bladder diseaseSaturation of market

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1

5

7

4

2

6

8

Impact

Pro

bab

ility

1

2

3

5

4

6

7

8

Great use of a model. The

quadrant both tells a story

of analysis, impact and

priority

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TIPS & TRICKS

Page 22: IBCC PPT WORKSHOP · Experience paradigm. Innovating and developing new data and technology driven offerings Career Background 1. Online marketing coordinator (CRM) 2. Online marketing

THE DOC VS. THE MASTERWhich one is which and where to put things

Page 23: IBCC PPT WORKSHOP · Experience paradigm. Innovating and developing new data and technology driven offerings Career Background 1. Online marketing coordinator (CRM) 2. Online marketing

THE DOC VS. THE MASTER

This is often quite tricky to get your head around and even designers don’t always get this one right.

A simple way to remember this is to think:

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THE MASTER creates the rules

THE DOCUMENT listens to the rules

Start here

Page 24: IBCC PPT WORKSHOP · Experience paradigm. Innovating and developing new data and technology driven offerings Career Background 1. Online marketing coordinator (CRM) 2. Online marketing

THE DOC VS. THE MASTER

Things to remember when using the slide master:

• Try to set your font styles in the master so that you can get consistency throughout your document

• Set you title position and size again for consistency

• Anything you place in the slide master will appear on your document. If you don’t want a logo to appear on all slides, consider making a layout in the slide master that doesn’t have the logo present

• Remove any layouts that you aren’t using – this will reduce your file size dramatically

• Don’t worry about deleting things you need you won’t mess things up because if your document is using the layout then you won’t be able to delete it

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IMAGESBlack & White and Cropping

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IMAGES

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Resize using shift

and/or CTRL/CMD

CROP to make

images fit or alli

Page 27: IBCC PPT WORKSHOP · Experience paradigm. Innovating and developing new data and technology driven offerings Career Background 1. Online marketing coordinator (CRM) 2. Online marketing

ANIMATED GIFS UNDERLINE A STORY

Animated gifs function great as a subtle animation of a slide.

Use animated gifs to underline a though process you want to achieve or an argument you want to make.

Animated gifs can also take away from the argument you are trying to make, by distracting attention, so use them with care.

REMEMBER Any video can be converted into an animated gif.

Either use Adobe Photoshop or numerous converters (use Google)

Frames Per Second and resultion determine the quality of an animated gif (and size)

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Page 28: IBCC PPT WORKSHOP · Experience paradigm. Innovating and developing new data and technology driven offerings Career Background 1. Online marketing coordinator (CRM) 2. Online marketing

VIDEOS INTRODUCE AN ANGLE

REMEMBER Videos usually take up significant space in the presentation, so use them wisely. You can use videos either to autoplay when a slide shifts or by clicking them. Use videos wisely and only if needed

Videos can be great to underline an experience or a story. Videos can be inserted using the “insert” -> “Video” tool. You can insert videos from your harddrive or from online sources.

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Snagit is a fantastic tool for

easy capture of screenshots

and videos + editing

Page 29: IBCC PPT WORKSHOP · Experience paradigm. Innovating and developing new data and technology driven offerings Career Background 1. Online marketing coordinator (CRM) 2. Online marketing

COLOURChoosing a palette and changing themes

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COLOURS ARE LIKE A SYMPHONY THEY NEED TO FIT TOGETHER

You can change your colour palette using the colour button, which is under the Theme ribbon on a mac or the Design tab on a PC.

Select a style you wish to use or Create New Theme Colors if you wish to use your client’s brand colours. You will need to know the RGB values to be able to insert correctly.

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Page 31: IBCC PPT WORKSHOP · Experience paradigm. Innovating and developing new data and technology driven offerings Career Background 1. Online marketing coordinator (CRM) 2. Online marketing

COLOURS

Try to use simple primary colours/shades to present the majority of your information

Your secondary colours should only really be used to highlight information in order to communicate better. Try to avoid using lots of colours particularly in media charts as it begins to look like a rainbow. Instead use shades of one colour or just 2 or 3. See example here.

58%23%

10%

9%

Sales

1st Qtr 2nd Qtr 3rd Qtr 4th Qtr

Primary Colours

Secondary Colours

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Page 32: IBCC PPT WORKSHOP · Experience paradigm. Innovating and developing new data and technology driven offerings Career Background 1. Online marketing coordinator (CRM) 2. Online marketing

COLOUR SCHEME CREATOR

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Page 33: IBCC PPT WORKSHOP · Experience paradigm. Innovating and developing new data and technology driven offerings Career Background 1. Online marketing coordinator (CRM) 2. Online marketing

FONTSChanging cases and replacing fonts

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FONTS

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Customer experienceCalibri

Customer experienceLato Black

CUSTOMER EXPERIENCELato Medium

C U S T O M E R E X P E R I E N C ELato medium 4pt spacing allcaps

Customer experienceCourier New

Customer experienceRoboto Light

C U S T O M E R E X P E R I E N C ELato medium 6pt spacing allcaps Black back

Page 35: IBCC PPT WORKSHOP · Experience paradigm. Innovating and developing new data and technology driven offerings Career Background 1. Online marketing coordinator (CRM) 2. Online marketing

REPLACING FONTS

To make all your font in one document the same, simply click on the replace button and select Replace Fonts

In the box choose the fonts you wish to replace:

and then choose the font you want to change to:

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Page 36: IBCC PPT WORKSHOP · Experience paradigm. Innovating and developing new data and technology driven offerings Career Background 1. Online marketing coordinator (CRM) 2. Online marketing

TABLESImporting from Excel and making lovely

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TABLES CAN BE OVERWHELMING IF OVERCOLORED

Column One Column Two Column Three Column Four Column Five

Row 1 xxxx 0.00 00,000 0.00

Row 2 xxxx 0.00 00,000 0.00

Row 3 xxxx 0.00 00,000 0.00

Row 4 xxxx 0.00 00,000 0.00

Row 5 xxxx 0.00 00,000 0.00

Row 6 xxxx 0.00 00,000 0.00

Row 7 xxxx 0.00 00,000 0.00

Total xxxx 0.00 00,000 0.00

The default table settings that PowerPoint use can look a bit dated and doesn’t present your info in the best way.

Some advice would be to highlight the whole table and put no fill on the cell colour.

And remove border.

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Page 38: IBCC PPT WORKSHOP · Experience paradigm. Innovating and developing new data and technology driven offerings Career Background 1. Online marketing coordinator (CRM) 2. Online marketing

SIMPLICITY GOES A LONG WAY

Your table could look something like this within only a few tweaks

Column One Column Two Column Three Column Four Column Five

Row 1 xxxx 0.00 00,000 0.00

Row 2 xxxx 0.00 00,000 0.00

Row 3 xxxx 0.00 00,000 0.00

Row 4 xxxx 0.00 00,000 0.00

Row 5 xxxx 0.00 00,000 0.00

Row 6 xxxx 0.00 00,000 0.00

Row 7 xxxx 0.00 00,000 0.00

Total xxxx 0.00 00,000 0.00

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Page 39: IBCC PPT WORKSHOP · Experience paradigm. Innovating and developing new data and technology driven offerings Career Background 1. Online marketing coordinator (CRM) 2. Online marketing

ALIGNAligning objects and distributing evenly

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ALIGN OBJECTS OR PEOPLE GET MAD

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Page 41: IBCC PPT WORKSHOP · Experience paradigm. Innovating and developing new data and technology driven offerings Career Background 1. Online marketing coordinator (CRM) 2. Online marketing

FORTUNATELY THERE ARE TOOLS AVAILABLE

To easily align objects on a page you can usethe Arrange button which will give you various options.

You may wish to align people’s photos.

You may wish to align boxes with numbers.

You may wish to distribute things evenly.

To do this use the Arrange tool.

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Page 42: IBCC PPT WORKSHOP · Experience paradigm. Innovating and developing new data and technology driven offerings Career Background 1. Online marketing coordinator (CRM) 2. Online marketing

ITS REAL EASY

And arrange your lovely colleagues evenly on a page.

LEE MORANEMEA

Emea Lead

SAM BLAKEEMEADigital

Director

COLIN GOTTLIEBOMD EMEAPerformance Guarantor

MATT SIMPSONOMD

Head of Data & Analytics

MATT STYANTEMEA

Business Director

MARK GALLAGHEROMG

Head of Investment

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Page 43: IBCC PPT WORKSHOP · Experience paradigm. Innovating and developing new data and technology driven offerings Career Background 1. Online marketing coordinator (CRM) 2. Online marketing

SHAPESCreating and using for Infographics

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SHAPES CAN BE SIMPLE BUT EFFECTIVE

No need for a text box over a shape – you can actually just select the shape then start typing! 18%

Placing a triangle in-front of a circle makes a play button

Using a triangle and circles to create female and male icons

Create a outlined circle and rounded corners rectangle to create a search icon

It is fairly simple to add shapes to your document.

You can do this by using the shape button on the toolbar or insert from the top bar.

Shapes can be used to hold information. It’s best practice to have text in the shape – instead of a shape and a text box on top.

Shapes can be used to highlight information.

Shapes can be used to create icons.

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SHAPES CAN BE CUSTOMIZED

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ghfjkedkdkdkderet

1. POINT ONE

You can also take shapes and create bespoke shapes using the grouping tools:

Union, Combine, Intersect and Subtract – each one has a different effect on the objects.

This link is super useful to achieve this on a PC.Mac users just right click and find these options under Group.

Once you have your shapes you can add text boxes over the top to create lovely layouts for points or next steps.

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YOU CAN STRING SHAPES TOGETHER

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YOU CAN USE SHADOWS, HIGHLIGHTS AND OTHER MEANS

OF OBTAINING A MORE EXCLUSIVE LOOK IN YOUR

MODELS

HIGHLIGHTING THE BACKGROUND USING A

GRADIENT CAN MAKE SHADOWS APPEAR NATURAL

0403

02

01

Page 47: IBCC PPT WORKSHOP · Experience paradigm. Innovating and developing new data and technology driven offerings Career Background 1. Online marketing coordinator (CRM) 2. Online marketing

AND YOU CAN EASILY GO FROM GOOD TO GREAT (WITH A LITTLE IMAGINATION)

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0403

02

01YOU CAN USE SHADOWS,

HIGHLIGHTS AND OTHER MEANS OF OBTAINING A MORE

EXCLUSIVE LOOK IN YOUR MODELS

Page 48: IBCC PPT WORKSHOP · Experience paradigm. Innovating and developing new data and technology driven offerings Career Background 1. Online marketing coordinator (CRM) 2. Online marketing

AND YOU CAN EASILY GO FROM GOOD TO GREAT (WITH A LITTLE IMAGINATION)

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0403

02

01YOU CAN USE SHADOWS,

HIGHLIGHTS AND OTHER MEANS OF OBTAINING A MORE

EXCLUSIVE LOOK IN YOUR MODELS

HIGHLIGHTING THE BACKGROUND USING A

GRADIENT CAN MAKE SHADOWS APPEAR NATURAL

0403

02

01

Page 49: IBCC PPT WORKSHOP · Experience paradigm. Innovating and developing new data and technology driven offerings Career Background 1. Online marketing coordinator (CRM) 2. Online marketing

STRUCTUREMaking it all fit together in a deck

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ONE OVERVIEW TO RULE THEM ALL

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SLIDE ELEMENTS

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Agenda Breakers

Timeline (plan)

Objectives (goals)

Last slide

Challenge (issue)

Analysis (Insights + issue id)

Take aways (priotity)

Solution (action)

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STUFF

Page 53: IBCC PPT WORKSHOP · Experience paradigm. Innovating and developing new data and technology driven offerings Career Background 1. Online marketing coordinator (CRM) 2. Online marketing

USEFUL SITES

Iconshttps://thenounproject.com/

http://www.flaticon.com/

http://www.iconfinder.com

Photographyhttps://unsplash.com/

http://www.istockphoto.com/

https://pixlr.com/ - photo editor

Color schemehttps://color.adobe.com/create/color-wheel

http://colormind.io/

Infographic makerhttp://piktochart.com/

https://biteable.com/infographic/

https://snappa.com/create/infographics

Powerpoint stuffhttps://www.presentationgo.com

Fontshttps://www.fontsquirrel.com

https://fonts.google.com/

File Convertorhttp://smallpdf.com/ - pdfs and other docs

http://www.zamzar.com/ - video

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HANDS ON

Page 55: IBCC PPT WORKSHOP · Experience paradigm. Innovating and developing new data and technology driven offerings Career Background 1. Online marketing coordinator (CRM) 2. Online marketing

DATATHE FUTURE OF INTERNET

OWNERSHIP

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PPT WORKSHOP2019

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Page 57: IBCC PPT WORKSHOP · Experience paradigm. Innovating and developing new data and technology driven offerings Career Background 1. Online marketing coordinator (CRM) 2. Online marketing

DATATHE FUTURE OF INTERNET

OWNERSHIP

Page 58: IBCC PPT WORKSHOP · Experience paradigm. Innovating and developing new data and technology driven offerings Career Background 1. Online marketing coordinator (CRM) 2. Online marketing

B A L L C O N S U L T I N G

GOOGLE OWNS YOUR DATA

• Take control of your data

• Use it to your own benefit

• Stop giving it away for free

shopping browsing living

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01 02 03 04 05

L O R E M I P S U MLorem ipsum dolor sit amet,

consectetur

L O R E M I P S U MLorem ipsum dolor sit amet, consectetur adipiscing elit,

sed do eiusmod tempor

L O R EM I P S UMLorem ipsum dolor sit

amet, consecteturadipiscing elit, sed do

eiusmod temporincididunt ut labore

L O R E M I P S U MLorem ipsum dolor sit

amet, consecteturadipiscing elit, sed do

eiusmod tempor

L O R E M I P S U MLorem ipsum dolor sit

amet, consectetur

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01 02 03 04 05

Page 61: IBCC PPT WORKSHOP · Experience paradigm. Innovating and developing new data and technology driven offerings Career Background 1. Online marketing coordinator (CRM) 2. Online marketing

YOU CAN TRACK YOUR INTERACTIONS

YOURSELF

WE JUST NEED A SOLUTION TO SECURE

THAT YOU CAN CONTROL DATA

Page 62: IBCC PPT WORKSHOP · Experience paradigm. Innovating and developing new data and technology driven offerings Career Background 1. Online marketing coordinator (CRM) 2. Online marketing

Thanks for listening

Questions?

Presented by:

Ulrik Sandholt

Direktør, Cx & Strategy

OMD Denmark

T: +45 6195 7543

E: [email protected]