I may not be perfect but parts of me are excellent
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Transcript of I may not be perfect but parts of me are excellent
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I may not be perfect but parts of me are excellent
Communication Styles
RYLA
March 2012
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There has been analarming increase inthe number of things Iknow nothing about!
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COMMUNICATION: Comes from the Latin “communs”
PURPOSE:
To meet on common ground To share meaning
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There is a direct linkbetween the quality ofyour communication
& the quality of your life.
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“ The greatest barrier to communication is the illusion that it has been achieved.”
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Perception
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“We don’t see things as they are.We see them as we are.”
Anais Nin
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To Build Relationships that Work
You Need:
• awareness of self
• awareness of others
• to value the differences (both positive and negative)
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“To get people to come across, you need to know
where they’re coming from.”
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Titles
• I may not be perfect but parts of me are excellent
• Why you can’t be more like me
• It takes all kinds
• Please Understand me
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Behavior Matrixby Dr. Jung
ACommunication
Styles Model
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Each of US HasA Recognized
Habitual Communication
Style.
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It is PossibleTo Recognize and Identify
The Communication Style of Others After a Relatively
Short Exposure To It.
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We Communicate Most Effectively With ThoseIndividuals Who Have Styles
Similar To Our Own.
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Dominant
10 5 0 5 10
5
10
Passive
5 10
Formal
Informal
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• More Serious
• Conscientious
• Task Oriented
• Concerned with Etiquette
• Stiff
Formal
• Conservative
• Less Spontaneous
• Emotionally Withheld
• Perfectionist
• Proper
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• Flexible
• Emotionally Expressive
• Relationship Oriented
• Liberal / Tolerant
• Less Concerned with Etiquette
Informal
• Open / Warm
• More Individualistic
• Less Detailed
• Less Disciplined
• Casual
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• Assertive / Aggressive
• Gives Out Info
• Louder
• Demanding
• Risking
Dominant
• Decisive
• Bossy
• High Energy
• Action Oriented
• Honest
• High Profile
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• Easy Going
• Asks for Info
• Good Listener
• Calm / Patient
• Tolerant
Passive
• Procrastinates
• Loyal
• Low Profile
• Less Decisive
• Lower Energy
• Less Risking
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Gets results by innovation
Gets results by people
10 10
Dom
inan
t Pass iv e
PromoterSupporte
r
AnalyzerControlle
r
Informal
Formal
Gets results with people
Gets results by system
(Amiab
le)
10
Relationship Oriented, Emotive
Emotionally Withheld
10
(Thinker)(Driv
er)
(Expressive)
RecognitionPleasureAutonomy
HumanitarianLove
Physical Comfort
OrderJustice
Knowledge
AchievementHonestyPower
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Gets results by people
10 10
Dom
inan
t Pass iv e
Controlle
r
Informal
Formal
10
Relationship Oriented, Emotive
Emotionally Withheld
10
(Driv
er)
AchievementHonestyPower
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10 10
Dom
inan
t Pass iv e
Analyzer
Informal
Formal
Gets results by system
10
Relationship Oriented, Emotive
Emotionally Withheld
10
(Thinker)Order
JusticeKnowledge
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10 10
Dom
inan
t Pass iv e
Supporter
Informal
Formal
Gets results with people
(Amiab
le)
10
Relationship Oriented, Emotive
Emotionally Withheld
10
HumanitarianLove
Physical Comfort
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Gets results by innovation10 10
Dom
inan
t Pass iv e
Promoter
Informal
Formal
10
Relationship Oriented, Emotive
Emotionally Withheld
10
(Expressive)
RecognitionPleasureAutonomy
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Comfort Zone Communication
Controllers - prefer to tell others what to do
Promoters - prefer to tell others how they feel
Supports - prefer to ask others what they are feeling
Analyzers - prefer to ask others what think
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Group Instructions
1. List 5 strengths of your style
2. List 5 weaknesses of your style
3. Identify a movie that reflects your style
4. Identify a song
5. Identify a car
6.Your communication “turn ons & turn offs”
7. Draw a T-Shirt with a logo or saying
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Controller
Strengths:
• Accomplishes tasks, gets bottom line results
• Self motivated and hard-working
• Forward-looking, progressive
• Fast decision maker
• Disciplined - like to control self and others
• Offers inspiration, guidance and leadership
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Controller
Weaknesses:
• Too busy
• Sometimes over-committed
• Can be parental
• Sometimes viewed as overly aggressive
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Supporter
Strengths:
• Dependable and loyal team player
• Works for a Leader with a cause
• Good Listener
• Patient and emphatic
• Good at reconciling factors
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Supporter
Weaknesses:
• Takes criticism very seriously (internalizes)
• Dislikes conflict
• Fears hurting feelings of others, disappointing others
• Invalidates
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Analyzer
Strengths:
• Conscientious and steady
• Comprehensive
• Defines, clarifies, gathers information, criticizes and tests
• Maintains standards
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Analyzer
Weaknesses:
• Slow to decide
• Tends to withdraw when under stress
• Gives too much detail
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Promoter
Strengths:
• Enjoyable to be around
• Moves quickly with high energy
• Has a creative imagination
• Initiates relationships
• Motivates others towards goals
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Promoter
Weaknesses:
• Can be unreliable
• Tends to “oversell”
• Lack of follow through
• Prefers to let others handle details
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Style Contributions...
SuccessFormula
Controller -- Results and Accomplishments+
Supporter -- Relationships and Stability
+
Analyzer -- Precision and Accuracy
+
Promoter -- Involvement and Enthusiasm
=
Team Effectiveness --- Balance and Partnership